Compare Freshsales and Mixmax 
At a Glance
Market Segments
Small-Business (67.9% of reviews)
Small-Business (53.6% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$29.00 1 per user/month (billed annually)
Freshsales
Star Rating
(1,229)4.5 out of 5
Market Segments
Small-Business (67.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansMixmax
Star Rating
(1,454)4.6 out of 5
Market Segments
Small-Business (53.6% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 per user/month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Freshsales excels in user-friendliness, with many users appreciating its intuitive interface and customization options. One user highlighted how the ability to create custom filters allows them to manage leads effectively, separating them into categories like cold, warm, and hot leads.
- Users say that Mixmax stands out for its email tracking capabilities, providing valuable insights into email engagement. Reviewers noted that the platform's ability to show who opened their emails and when helps them strategically plan their follow-ups, making it a powerful tool for sales prospection.
- According to verified reviews, Freshsales offers a robust automation feature that simplifies lead management and follow-ups. Users have praised how this functionality saves time and effort, allowing them to focus on closing deals rather than administrative tasks.
- Reviewers mention that Mixmax's integration capabilities are a significant advantage, particularly for those using Microsoft Outlook. Users appreciate that it allows them to send email sequences directly from their Outlook accounts, avoiding third-party servers, which enhances their email deliverability and engagement rates.
- G2 reviewers highlight that while both products are easy to use, Freshsales has a slight edge in overall satisfaction, reflected in its higher ratings for user experience. Users have noted that the platform's sales funnel creation is particularly beneficial for small businesses looking to streamline their sales processes.
- Users report that Mixmax, while slightly more expensive, offers advanced features even in its freemium version, making it a valuable option for those who need comprehensive email tracking and automation tools. However, some users feel that the pricing may be a barrier for smaller teams compared to Freshsales' more accessible entry-level pricing.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Mixmax
Inbox Copilot
$29.00
1 per user/month (billed annually)
Inbox Copilot turns your inbox from chaos into control. It automatically organizes your messages and prioritizes the most important, so you never miss what matters.
- Email tracking
- Meeting scheduling
- Inbox categorization and filtering
Free Trial
Freshsales
Free Trial is available
Mixmax
Free Trial is available
Ratings
Meets Requirements
8.7
1,043
9.1
1,129
Ease of Use
9.0
1,057
9.0
1,140
Ease of Setup
8.7
563
9.1
362
Ease of Admin
8.9
535
9.0
261
Quality of Support
8.8
1,012
9.0
884
Has the product been a good partner in doing business?
9.0
529
9.2
251
Product Direction (% positive)
9.3
1,037
8.4
1,021
Features by Category
Sales Force Automation
8.9
717
|
Verified
Not enough data
8.3
416
Not enough data
8.8
707
|
Verified
Not enough data
8.5
705
|
Verified
Not enough data
8.3
506
|
Verified
Not enough data
8.6
336
|
Verified
Not enough data
8.2
481
|
Verified
Not enough data
8.1
467
Not enough data
8.4
509
|
Verified
Not enough data
Marketing Automation
8.5
548
Not enough data
8.5
521
Not enough data
8.9
628
Not enough data
7.9
114
Not enough data
Customer Support
8.5
533
Not enough data
8.6
541
Not enough data
8.6
547
Not enough data
8.2
457
Not enough data
8.5
477
Not enough data
Reporting & Analytics
8.4
630
|
Verified
Not enough data
8.6
664
|
Verified
Not enough data
8.3
507
|
Verified
Not enough data
Mobile & Social
Feature Not Available
Not enough data
8.2
207
|
Verified
Not enough data
8.3
330
|
Verified
Not enough data
Platform
8.4
404
|
Verified
Not enough data
8.5
396
|
Verified
Not enough data
8.7
414
|
Verified
Not enough data
8.3
314
|
Verified
Not enough data
7.7
258
Not enough data
8.0
301
|
Verified
Not enough data
8.8
410
|
Verified
Not enough data
8.0
285
|
Verified
Not enough data
Integration
8.4
375
|
Verified
Not enough data
8.3
333
|
Verified
Not enough data
7.9
297
|
Verified
Not enough data
Generative AI
7.6
85
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Feature Not Available
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Feature Not Available
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Feature Not Available
8.3
23
Not enough data
Sales Analysis
7.8
20
Feature Not Available
8.8
21
Feature Not Available
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Integrated Workflows
9.0
236
|
Verified
8.4
298
|
Verified
8.9
244
|
Verified
9.5
448
|
Verified
8.4
182
|
Verified
7.2
182
8.7
182
|
Verified
8.2
237
|
Verified
8.9
219
|
Verified
8.6
313
|
Verified
8.7
69
8.7
255
8.8
64
Feature Not Available
Repeatability and Reportability
8.9
206
|
Verified
8.5
292
|
Verified
8.9
222
|
Verified
8.8
297
|
Verified
8.9
220
|
Verified
8.8
287
|
Verified
8.7
186
|
Verified
8.1
224
|
Verified
7.6
57
6.7
100
AI and Automation
8.4
66
Feature Not Available
8.2
69
7.2
102
8.3
62
8.8
228
7.9
63
Feature Not Available
7.7
59
6.9
98
Generative AI
8.2
28
6.8
81
Agentic AI - Sales Engagement
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Integrations
Not enough data
6.6
97
Not enough data
9.3
199
Not enough data
8.3
140
Not enough data
8.3
140
Not enough data
7.9
121
Branding & Customizatio
Not enough data
8.0
149
Not enough data
8.6
148
Not enough data
8.0
116
Automatic Rules & Configurations
Not enough data
8.8
161
Not enough data
8.8
145
Not enough data
8.5
140
Agentic AI - Business Scheduling
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Incentives
8.5
28
7.6
77
|
Verified
8.6
29
8.2
92
|
Verified
7.9
28
Feature Not Available
8.3
30
7.9
81
|
Verified
Personalization
8.8
32
Feature Not Available
8.6
33
8.4
104
|
Verified
8.6
34
8.8
121
|
Verified
8.4
31
8.1
53
Administrative
8.5
32
8.9
124
|
Verified
8.4
29
8.5
94
|
Verified
8.4
28
Feature Not Available
Agentic AI - Email Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Analytics
8.9
223
9.1
776
8.8
216
8.8
685
8.2
50
8.8
628
Customizations
9.0
233
9.1
725
9.2
238
9.4
790
8.9
245
9.0
723
8.6
219
8.5
562
8.9
240
9.1
751
Generative AI
7.7
32
7.0
155
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and Mixmax are categorized as Sales Engagement, AI Sales Assistant, Email Tracking, and Sales Performance Management
Unique Categories
Freshsales is categorized as Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, CRM, Visitor Identification, and Marketing Automation
Mixmax is categorized as Google Workspace for Sales and Business Scheduling
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mixmax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
13.8%
Marketing and Advertising
7.8%
Financial Services
4.1%
Internet
3.6%
Other
54.0%
Computer Software
19.3%
Information Technology and Services
11.7%
Marketing and Advertising
11.6%
Financial Services
3.4%
Staffing and Recruiting
3.1%
Other
51.0%
Discussions
What is Freshsales used for?
2 Comments
BP
It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible...Read more
What are the three benefits of CRM?
2 Comments
BP
1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the...Read more
What features am I overlooking besides reminders, scheduling and templates?
4 Comments
MM
Great question Leland. Our two most jaw-dropping features are...
1. Our Rules engine, which is like an even easier Zapier for sales. For example you can...Read more
What Mixmax feature do you find most useful for maintaining good relationships with leads?
3 Comments
MB
Being able to see if they opened the email is helpful.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
