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Compare Freshsales and Mailshake 
Featured Products
At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (90.3% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$99.00 10 Mail Accounts Per Month
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansMailshake
Star Rating
(351)4.7 out of 5
Market Segments
Small-Business (90.3% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 10 Mail Accounts Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Freshsales and Mailshake offer user-friendly interfaces, but Freshsales stands out for its customizable features. Users appreciate the ability to create personalized filters to manage leads effectively, which enhances their workflow and organization.
- According to verified reviews, Mailshake excels in its email warmup feature, which significantly boosts email deliverability. Users find this functionality particularly beneficial for maintaining effective outreach campaigns, making it a strong choice for email-centric sales teams.
- Reviewers mention that Freshsales provides a comprehensive view of the sales pipeline, simplifying lead management and automating follow-ups. This capability is highlighted as a time-saver, allowing sales teams to focus on closing deals rather than getting bogged down in administrative tasks.
- Users say that Mailshake's campaign management is intuitive, allowing for quick adjustments without feeling cumbersome. This flexibility is crucial for teams that need to adapt their outreach strategies on the fly, making it a valuable tool for dynamic sales environments.
- G2 reviewers highlight that while Freshsales has a broader range of features for CRM integration and task management, Mailshake's focused approach on email outreach can be more effective for teams that prioritize this aspect of sales. This specialization can lead to better results in targeted campaigns.
- According to recent user feedback, both platforms have strong support ratings, but Mailshake users report a slightly higher satisfaction with customer service. This can be a deciding factor for teams that may require more assistance during implementation and ongoing use.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Mailshake
Sales Engagement
$99.00
10 Mail Accounts Per Month
- 10 Email Addresses
- 5 Phone Numbers
- Power Phone Dialer
Free Trial
Freshsales
Free Trial is available
Mailshake
No trial information availableRatings
Meets Requirements
8.7
1,039
9.1
247
Ease of Use
9.0
1,052
9.1
256
Ease of Setup
8.8
559
9.1
153
Ease of Admin
8.9
535
9.4
98
Quality of Support
8.8
1,009
9.4
227
Has the product been a good partner in doing business?
9.0
529
9.5
91
Product Direction (% positive)
9.3
1,033
9.0
242
Features by Category
Sales Force Automation
8.9
718
|
Verified
Not enough data
8.3
417
Not enough data
8.8
707
|
Verified
Not enough data
8.5
705
|
Verified
Not enough data
8.3
507
|
Verified
Not enough data
8.6
336
|
Verified
Not enough data
8.2
482
|
Verified
Not enough data
8.1
468
Not enough data
8.4
510
|
Verified
Not enough data
Marketing Automation
8.5
548
Not enough data
8.5
522
Not enough data
8.9
627
Not enough data
7.9
114
Not enough data
Customer Support
8.5
534
Not enough data
8.6
542
Not enough data
8.6
548
Not enough data
8.2
458
Not enough data
8.4
478
Not enough data
Reporting & Analytics
8.4
629
|
Verified
Not enough data
8.6
665
|
Verified
Not enough data
8.3
508
|
Verified
Not enough data
Mobile & Social
Feature Not Available
Not enough data
8.1
208
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
Platform
8.4
404
|
Verified
Not enough data
8.5
393
|
Verified
Not enough data
8.7
414
|
Verified
Not enough data
8.3
314
|
Verified
Not enough data
7.7
258
Not enough data
8.0
301
|
Verified
Not enough data
8.8
408
|
Verified
Not enough data
8.0
285
|
Verified
Not enough data
Integration
8.4
375
|
Verified
Not enough data
8.3
331
|
Verified
Not enough data
7.9
297
|
Verified
Not enough data
Generative AI
7.6
84
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Data Availability
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
6.5
9
Not enough data
6.7
8
Data Accuracy
Not enough data
7.4
9
Not enough data
7.0
10
Not enough data
7.1
7
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
14
Not enough data
9.0
14
Not enough data
9.0
16
Not enough data
8.7
15
Not enough data
8.1
14
Not enough data
7.8
13
Features
Not enough data
7.7
10
Not enough data
6.3
9
Not enough data
8.2
10
Not enough data
6.7
10
Not enough data
7.2
10
Not enough data
6.3
10
Not enough data
6.1
9
Not enough data
7.8
9
Not enough data
8.5
8
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
8.3
134
|
Verified
8.9
244
|
Verified
9.2
167
|
Verified
8.4
182
|
Verified
7.4
93
8.7
182
|
Verified
7.9
122
8.9
219
|
Verified
8.1
123
|
Verified
8.7
69
8.0
113
8.8
64
8.0
110
Repeatability and Reportability
8.9
206
|
Verified
8.3
124
8.9
222
|
Verified
8.6
133
|
Verified
8.9
220
|
Verified
8.7
108
8.7
186
|
Verified
Feature Not Available
7.6
57
7.2
102
AI and Automation
8.4
66
8.1
125
8.2
69
8.1
119
8.3
62
8.4
133
7.9
63
7.6
107
7.7
59
7.5
108
Generative AI
8.2
28
7.2
55
Agentic AI - Sales Engagement
Not enough data
6.8
22
Not enough data
7.0
22
Not enough data
7.0
22
Not enough data
6.7
22
Not enough data
6.7
22
Not enough data
6.6
21
Not enough data
6.4
22
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Not enough data
Personalization
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Not enough data
Administrative
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Not enough data
Customizations
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and Mailshake are categorized as Sales Engagement
Unique Categories
Freshsales is categorized as AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Visitor Identification, and Marketing Automation
Mailshake is categorized as Sales Intelligence
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailshake
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Marketing and Advertising
28.6%
Computer Software
10.3%
Information Technology and Services
9.7%
Financial Services
3.2%
Internet
2.4%
Other
45.7%
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
How much does Mailshake cost?
3 Comments
Official Response from Mailshake
Check out our current pricing on our pricing page: https://mailshake.com/pricing/
To find out which plan might be the best fit for you and your team, book...Read more
What is Lemlist?
2 Comments
Official Response from Mailshake
While Mailshake and Lemlist have some similar functionality, we can only speak for our successful customers here at Mailshake who love our simple-to-use...Read more
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