Compare Freshsales and Mailshake 
At a Glance
Market Segments
Small-Business (67.9% of reviews)
Small-Business (90.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$99.00 10 Mail Accounts Per Month
Freshsales
Star Rating
(1,229)4.5 out of 5
Market Segments
Small-Business (67.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansMailshake
Star Rating
(370)4.7 out of 5
Market Segments
Small-Business (90.8% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 10 Mail Accounts Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Freshsales and Mailshake offer user-friendly interfaces, but Freshsales stands out for its customizable features. Users appreciate the ability to create personalized filters to manage leads effectively, which enhances their workflow and organization.
- According to verified reviews, Mailshake excels in its email warmup feature, which significantly boosts email deliverability. Users find this functionality particularly beneficial for maintaining effective outreach campaigns, making it a strong choice for email-centric sales teams.
- Reviewers mention that Freshsales provides a comprehensive view of the sales pipeline, simplifying lead management and automating follow-ups. This capability is highlighted as a time-saver, allowing sales teams to focus on closing deals rather than getting bogged down in administrative tasks.
- Users say that Mailshake's campaign management is intuitive, allowing for quick adjustments without feeling cumbersome. This flexibility is crucial for teams that need to adapt their outreach strategies on the fly, making it a valuable tool for dynamic sales environments.
- G2 reviewers highlight that while Freshsales has a broader range of features for CRM integration and task management, Mailshake's focused approach on email outreach can be more effective for teams that prioritize this aspect of sales. This specialization can lead to better results in targeted campaigns.
- According to recent user feedback, both platforms have strong support ratings, but Mailshake users report a slightly higher satisfaction with customer service. This can be a deciding factor for teams that may require more assistance during implementation and ongoing use.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Mailshake
Sales Engagement
$99.00
10 Mail Accounts Per Month
- 10 Email Addresses
- 5 Phone Numbers
- Power Phone Dialer
Free Trial
Freshsales
Free Trial is available
Mailshake
No trial information availableRatings
Meets Requirements
8.7
1,043
9.1
265
Ease of Use
9.0
1,057
9.1
274
Ease of Setup
8.7
563
9.1
171
Ease of Admin
8.9
535
9.3
101
Quality of Support
8.8
1,012
9.4
245
Has the product been a good partner in doing business?
9.0
529
9.5
94
Product Direction (% positive)
9.3
1,037
9.1
258
Features by Category
Sales Force Automation
8.9
717
|
Verified
Not enough data
8.3
416
Not enough data
8.8
707
|
Verified
Not enough data
8.5
705
|
Verified
Not enough data
8.3
506
|
Verified
Not enough data
8.6
336
|
Verified
Not enough data
8.2
481
|
Verified
Not enough data
8.1
467
Not enough data
8.4
509
|
Verified
Not enough data
Marketing Automation
8.5
548
Not enough data
8.5
521
Not enough data
8.9
628
Not enough data
7.9
114
Not enough data
Customer Support
8.5
533
Not enough data
8.6
541
Not enough data
8.6
547
Not enough data
8.2
457
Not enough data
8.5
477
Not enough data
Reporting & Analytics
8.4
630
|
Verified
Not enough data
8.6
664
|
Verified
Not enough data
8.3
507
|
Verified
Not enough data
Mobile & Social
Feature Not Available
Not enough data
8.2
207
|
Verified
Not enough data
8.3
330
|
Verified
Not enough data
Platform
8.4
404
|
Verified
Not enough data
8.5
396
|
Verified
Not enough data
8.7
414
|
Verified
Not enough data
8.3
314
|
Verified
Not enough data
7.7
258
Not enough data
8.0
301
|
Verified
Not enough data
8.8
410
|
Verified
Not enough data
8.0
285
|
Verified
Not enough data
Integration
8.4
375
|
Verified
Not enough data
8.3
333
|
Verified
Not enough data
7.9
297
|
Verified
Not enough data
Generative AI
7.6
85
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Data Availability
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
6.5
9
Not enough data
6.7
8
Data Accuracy
Not enough data
7.4
9
Not enough data
7.0
10
Not enough data
7.1
7
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.6
14
Not enough data
9.0
14
Not enough data
9.0
16
Not enough data
8.7
15
Not enough data
8.1
14
Not enough data
7.8
13
Features
Not enough data
7.7
10
Not enough data
6.3
9
Not enough data
8.3
11
Not enough data
6.7
10
Not enough data
7.2
10
Not enough data
6.3
10
Not enough data
6.1
9
Not enough data
7.8
9
Not enough data
8.5
8
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
8.3
134
|
Verified
8.9
244
|
Verified
9.3
183
|
Verified
8.4
182
|
Verified
7.5
93
8.7
182
|
Verified
7.9
122
8.9
219
|
Verified
8.2
125
|
Verified
8.7
69
8.0
113
8.8
64
8.0
110
Repeatability and Reportability
8.9
206
|
Verified
8.3
123
8.9
222
|
Verified
8.6
140
|
Verified
8.9
220
|
Verified
8.7
111
8.7
186
|
Verified
Feature Not Available
7.6
57
7.2
101
AI and Automation
8.4
66
8.1
125
8.2
69
8.1
118
8.3
62
8.5
132
7.9
63
7.7
106
7.7
59
7.5
108
Generative AI
8.2
28
7.3
56
Agentic AI - Sales Engagement
Not enough data
6.8
21
Not enough data
7.1
21
Not enough data
7.1
21
Not enough data
6.7
21
Not enough data
6.7
21
Not enough data
6.6
20
Not enough data
6.4
21
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
Not enough data
8.6
29
Not enough data
7.9
28
Not enough data
8.3
30
Not enough data
Personalization
8.8
32
Not enough data
8.6
33
Not enough data
8.6
34
Not enough data
8.4
31
Not enough data
Administrative
8.5
32
Not enough data
8.4
29
Not enough data
8.4
28
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.9
223
Not enough data
8.8
216
Not enough data
8.2
50
Not enough data
Customizations
9.0
233
Not enough data
9.2
238
Not enough data
8.9
245
Not enough data
8.6
219
Not enough data
8.9
240
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and Mailshake are categorized as Sales Engagement
Unique Categories
Freshsales is categorized as AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Visitor Identification, and Marketing Automation
Mailshake is categorized as Sales Intelligence
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailshake
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
13.8%
Marketing and Advertising
7.8%
Financial Services
4.1%
Internet
3.6%
Other
54.0%
Marketing and Advertising
28.0%
Computer Software
10.6%
Information Technology and Services
9.5%
Financial Services
3.4%
Consulting
2.8%
Other
45.7%
Discussions
What is Freshsales used for?
2 Comments
BP
It's used for a number of things from lead generation to managing client accounts. It's a great tool to keep everything under 1 umbrella that is accessible...Read more
What are the three benefits of CRM?
2 Comments
BP
1. Creating sequences/pipelines to contact leads quicker and stay in communication with them easier
2. Allowing the sales team to easily access the...Read more
How much does Mailshake cost?
3 Comments
JW
You'll have to visit their website milkshake.com for their current pricingRead more
What is Lemlist?
2 Comments
Official Response from Mailshake
While Mailshake and Lemlist have some similar functionality, we can only speak for our successful customers here at Mailshake who love our simple-to-use...Read more
How do you use Mailshake?
2 Comments
Official Response from Mailshake
Mailshake is designed to be easy to use and setup. We've actually outlined everything you need to get setup and start sending your first campaign. Check out...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
