Mailshake Reviews & Product Details

The list cleaning is super helpful, but I have noticed that if I take the list of "bad" addresses and rerun it, I always end up with some more emails that were deemed "bad" the first time, but are "good" the second time.

The program remembers who has bounced/unsubscribed for you and will not send to those addresses if you accidentally include them in a contact list.

I enjoy all of the different reporting features and views that Mailshake has. It is super easy to check on your campaign health.

With the spread out sending schedule, I enjoy that you can tweak your campaign message while it is still running if you find that something is affecting deliverability, like a poor subject line. Then you have a better chance of reaching inboxes that the blast has not gone to yet.

I like how many different teams we an have. It is super useful for our company, as we serve many different clients and can create a unique team for each of them.

The customer support is excellent. Super friendly and typically quick to respond. They know their products well, and can explain why something happened in addition to helping you fix it.

The different types of campaign that you can build to be launched automatically is super nice. Review collected by and hosted on G2.com.

Sometimes it has a lag when you switch teams, and it will bounce you back into the team you are trying to switch away from 2-3 times before you can switch. It is not a bis issue, but a small, reoccurring annoyance.

I wish some features had autofill/remember me capabilities, like when you log in or are sending yourself a test email.

It would be nice if we could edit the footers/signatures with a tab that is in the campaign section. It can be irritating to fully exit a campaign to go to another tab and the click through all the previous campaign set up sections before reaching the design part again. Review collected by and hosted on G2.com.

Mailshake stands out for its clean, intuitive interface that makes setting up and managing cold email campaigns incredibly straightforward, even for teams without deep technical expertise. We love how quickly we can build personalized sequences, add conditional logic for follow-ups, and incorporate multi-channel touches like phone and LinkedIn tasks all in one dashboard. The automation is reliable, with strong deliverability tools and easy A/B testing, which has helped us scale outreach without spending hours on manual work. Customer support is also responsive and genuinely helpful when we need guidance on best practices. Review collected by and hosted on G2.com.

The UI/UX can be improved. Rest all are good. Review collected by and hosted on G2.com.

Mailshake has been a solid tool for running outbound email campaigns at scale. The setup is straightforward and the interface is easy to navigate, even for people who are not particularly technical. I like the sequencing and automation features, which make follow ups consistent without feeling spammy.

Deliverability has been good and the reporting gives enough insight to understand what is working and what needs adjusting. Overall, it saves a lot of time compared to managing outreach manually. Review collected by and hosted on G2.com.

Not much to dislike about Mailshake, one of the best tools we have used. Review collected by and hosted on G2.com.

Lately, what I’ve been appreciating even more is how easy it is to adjust campaigns on the fly. Making quick changes to sequences, pausing leads, or reviewing performance doesn’t feel clunky or time-consuming. The interface stays clean and intuitive, which makes day-to-day outreach much smoother, especially when you’re managing multiple campaigns at once. Review collected by and hosted on G2.com.

One area that could be improved is how automated replies are handled. Occasionally, things like spam filter notices or auto-generated blocks are counted as real replies, which can be a bit misleading when reviewing leads. It’s not a major issue, but better filtering between genuine responses and automated messages would make reporting even clearer. Review collected by and hosted on G2.com.

I like the ease of use with the interface. The email warm up tool is great as well and after talking to some of my colleagues that use other email campaign programs, I believe it is effective in keeping the spam score low and leads to much higher open rates. Review collected by and hosted on G2.com.

I wish that it included the use of two domains for the base price, but that's just me being cheap haha. It honestly is pretty darn simple to use and I can't think of anything I'd like to see them change. Review collected by and hosted on G2.com.

The sequencing that I can do of campaigns and it's very user friednly. A non technical person can also setup email marketing campaigns Review collected by and hosted on G2.com.

The interface feels outdated and like 90s. See new tools like google ads, SEMRUSH etc. - bright and vibrant colours, nice buttons. That actually keeps the person hooked and makes you love the product even if the work is boring. Review collected by and hosted on G2.com.

It’s very easy to use. In less than 20 minutes I was able to take advantage of this powerful means of making contact with potential new contacts via cold-emails. It seamlessly integrated with my personal email to ensure my emails appeared to come from my personal email to enhance deliverability. Review collected by and hosted on G2.com.

Nothing. I really am a very happy customer. Review collected by and hosted on G2.com.

Mailshake is clean, fast, and incredibly easy to use. The platform focuses on what really matters in outreach, without unnecessary complexity. Campaigns are quick to set up, the interface is intuitive, and switching between templates, lists, and sequences feels seamless. For teams that test and iterate a lot, the lightweight feel is a big plus! Review collected by and hosted on G2.com.

When managing larger volumes, the reporting features cover all the essentials, though deeper insights sometimes require exporting data. Additional native integrations (especially with CRM systems) would make the workflow even smoother. It’s not a major drawback, but having those extras built in would be a nice enhancement :) Review collected by and hosted on G2.com.

I love how Mailshake allows me to automate and personalize our outreach efficiently. With this tool, I can upload a list, and it automatically sends customized emails, making each message feel personal. The HTML template feature is fantastic, enabling us to send beautifully branded emails effortlessly. The intuitive interface ensured the setup was smooth, with all processes, including uploading contact lists and customizing templates, taking less than half an hour. The tutorials provided are straightforward, making it easy to track campaigns and experiment with templates. The campaign dashboard is another feature I truly appreciate; it allows real-time monitoring of opens, clicks, and replies, which helps me identify what's working and make necessary adjustments. Furthermore, managing multiple campaigns simultaneously while having clear performance stats is game-changing for our time management and strategic planning. Mailshake has not only organized and streamlined our outreach process but also significantly enhanced our productivity, freeing up entire days each week. It's both easy to use and powerful enough to handle advanced customizations, which is a rare combination in such tools. Review collected by and hosted on G2.com.

I'd love the ability to adjust the time zones by campaign rather than just by email address. For some clients, they reside in Asia, Australia, Europe, etc. and to send emails during their workday without pausing other campaigns or opening new emails would be excellent. Review collected by and hosted on G2.com.

The tracking and syncing with my CRM (Pipedrive) helps me prioritize outreach to the most engaged prospects. It’s been very helpful. Review collected by and hosted on G2.com.

I wish it worked with other video providers beyond Vidyard. Review collected by and hosted on G2.com.