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Compare Fathom and Outreach 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
Free
Contact Us
Fathom
Star Rating
(6,513)5.0 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansOutreach
Star Rating
(3,530)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in user experience, with a perfect star rating of 5.0. Users appreciate its seamless integration into their workflow, allowing them to focus on client interactions without the distraction of note-taking. One user highlighted how Fathom captures the essence of conversations, making it feel "invisible" yet powerful.
- Users say that Outreach provides robust automation features, particularly for sales tasks. Reviewers have noted its ability to connect accurately with CRM solutions, which enhances data and contact management. One user mentioned that Outreach automates repetitive tasks effectively, making their sales process more efficient.
- According to verified reviews, Fathom's note-taking capabilities are highly praised, with users claiming it takes better notes than a human could. This feature saves significant time, allowing teams to focus on strategy rather than documentation, which is a major advantage for small businesses.
- Reviewers mention that Outreach has a user-friendly interface, making it easy to navigate and utilize. Users appreciate the intuitive design and the helpful note-taking bot, Kaya, which assists in summarizing meetings and generating follow-up emails, enhancing overall productivity.
- G2 reviewers highlight that while Outreach has strong automation features, it faces challenges in setup and administrative ease, scoring lower in these areas compared to Fathom. Users have reported some configuration difficulties, which can hinder the initial user experience.
- Users report that Fathom's support quality is exceptional, with a high satisfaction score reflecting its responsiveness and helpfulness. Reviewers have noted that the support team is attentive and provides valuable assistance, which is crucial for small businesses relying on effective customer service.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Fathom
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
9.6
6,055
8.7
2,675
Ease of Use
9.7
6,183
8.3
2,691
Ease of Setup
9.7
4,839
7.7
853
Ease of Admin
9.6
1,883
7.8
774
Quality of Support
9.7
4,595
8.3
2,429
Has the product been a good partner in doing business?
9.7
1,816
8.5
760
Product Direction (% positive)
9.8
6,084
8.5
2,505
Features by Category
Lead Facilitation
Feature Not Available
Feature Not Available
Feature Not Available
7.5
34
Feature Not Available
8.1
36
Feature Not Available
8.1
38
Organization
Feature Not Available
7.9
33
9.2
671
8.0
35
8.9
666
8.1
33
Performance Analysis
8.5
193
7.4
38
Feature Not Available
8.3
41
Sales Analysis
Feature Not Available
7.3
37
Feature Not Available
7.8
38
Generative AI
8.8
125
7.9
25
9.5
633
7.6
24
Agentic AI - AI Sales Assistant
9.0
59
Not enough data
Feature Not Available
Not enough data
9.0
57
Not enough data
Feature Not Available
Not enough data
9.2
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
Not enough data
8.7
1008
|
Verified
Not enough data
9.1
1057
|
Verified
Not enough data
8.4
867
|
Verified
Not enough data
8.2
795
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
949
|
Verified
Not enough data
8.5
927
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
340
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Call Analytics
9.7
2075
8.3
128
9.1
1772
7.8
108
9.3
1861
8.0
115
Feature Not Available
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Feature Not Available
9.2
1947
7.7
95
Not enough data
Not enough data
Generative AI
9.5
1658
7.5
40
Agentic AI - Conversation Intelligence
9.0
493
6.0
7
9.0
491
6.4
7
8.9
493
6.0
7
9.1
482
5.7
7
9.1
492
5.7
7
8.9
476
5.5
7
8.8
467
6.0
7
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.2
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.3
60
Not enough data
Voice
9.0
2534
Not enough data
9.0
2772
Not enough data
Transcription
9.1
2723
Not enough data
9.4
2570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2389
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2490
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
316
Not enough data
9.1
311
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3218
Not enough data
9.3
3156
Not enough data
9.4
3173
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3177
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
279
Not enough data
8.8
279
Not enough data
9.0
276
Not enough data
8.9
277
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Personalization
Not enough data
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Administrative
Not enough data
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Sales Management
Not enough data
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Contacts
Not enough data
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
Training
Feature Not Available
8.3
197
|
Verified
Feature Not Available
8.2
196
|
Verified
Feature Not Available
8.2
179
|
Verified
9.5
350
8.0
142
|
Verified
Feedback
9.4
337
8.3
165
|
Verified
Feature Not Available
8.1
162
|
Verified
Feature Not Available
8.1
141
Feature Not Available
8.3
174
|
Verified
Feature Not Available
8.4
192
|
Verified
Feature Not Available
8.3
191
|
Verified
Feature Not Available
Feature Not Available
Generative AI
9.6
316
6.7
21
Agentic AI - Note-Taking Software
9.2
326
Not enough data
Action Item Detection - AI Note-taking Software
9.6
555
Not enough data
9.7
571
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
549
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
500
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
494
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
504
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
468
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
485
Not enough data
Speaker Identification - AI Note-taking Software
9.4
506
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fathom and Outreach are categorized as Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Unique Categories
Fathom is categorized as Video CMS, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Sales Engagement, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
13.0%
Consulting
10.7%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.2%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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