Compare Fathom and Outreach 
At a Glance
Market Segments
Small-Business (78.3% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
Free
Contact Us
Fathom
Star Rating
(6,762)5.0 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansOutreach
Star Rating
(3,565)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in ease of setup, with users highlighting how trivial the installation process is. One user mentioned that after a quick setup, everything just worked seamlessly during their next meeting.
- Users say that Outreach provides a robust platform for managing the entire sales journey, with features that help sales reps automate mundane tasks. Reviewers appreciate its structured approach, which brings clarity and measurable performance to their sales efforts.
- According to verified reviews, Fathom stands out for its quality of support, with many users praising the helpfulness and professionalism of the support team. This contrasts with Outreach, where users have noted some challenges in receiving timely assistance.
- Reviewers mention that Fathom's meeting recording and transcription features are particularly valuable, allowing users to focus on discussions without worrying about note-taking. This functionality is complemented by a highlight feature that helps users easily identify key action items.
- G2 reviewers highlight that Outreach, while powerful, sometimes struggles with user experience compared to Fathom. Some users have expressed that the interface can feel overwhelming, despite its comprehensive feature set designed for sales engagement.
- Users report that Fathom's overall user satisfaction is reflected in its higher ratings across various metrics, including ease of use and meets requirements, making it a preferred choice for small businesses looking for straightforward solutions.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Fathom
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
9.6
6,279
8.7
2,697
Ease of Use
9.7
6,413
8.3
2,714
Ease of Setup
9.6
5,066
7.7
875
Ease of Admin
9.6
1,927
7.8
775
Quality of Support
9.7
4,750
8.3
2,445
Has the product been a good partner in doing business?
9.7
1,859
8.5
761
Product Direction (% positive)
9.8
6,290
8.4
2,525
Features by Category
Lead Facilitation
Feature Not Available
Feature Not Available
Feature Not Available
7.5
34
Feature Not Available
8.1
36
Feature Not Available
8.1
38
Organization
Feature Not Available
7.9
33
9.2
672
8.0
35
8.9
669
8.1
33
Performance Analysis
8.5
195
7.4
38
Feature Not Available
8.3
41
Sales Analysis
Feature Not Available
7.3
37
Feature Not Available
7.8
38
Generative AI
8.8
125
7.8
26
9.6
633
7.6
24
Agentic AI - AI Sales Assistant
9.1
60
Not enough data
Feature Not Available
Not enough data
9.0
57
Not enough data
Feature Not Available
Not enough data
9.2
59
Not enough data
Feature Not Available
6.3
5
Feature Not Available
Not enough data
Integrated Workflows
Not enough data
8.8
1014
|
Verified
Not enough data
9.1
1070
|
Verified
Not enough data
8.4
878
|
Verified
Not enough data
8.2
799
|
Verified
Not enough data
8.5
1015
|
Verified
Not enough data
8.6
401
Not enough data
8.2
348
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
964
|
Verified
Not enough data
8.5
930
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
343
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Call Analytics
9.7
2177
8.3
128
9.1
1790
7.8
108
9.3
1906
8.0
115
Feature Not Available
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Feature Not Available
9.3
2062
7.7
95
9.7
5
Not enough data
Generative AI
9.5
1809
7.5
40
Agentic AI - Conversation Intelligence
9.0
512
6.0
7
9.0
497
6.4
7
9.0
540
6.0
7
9.1
482
5.7
7
9.1
501
5.7
7
8.9
482
5.5
7
8.8
468
6.0
7
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
447
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
445
Not enough data
8.9
445
Not enough data
Feature Not Available
Not enough data
8.9
442
Not enough data
Agentic AI - Video CMS
9.2
61
Not enough data
9.2
62
Not enough data
9.3
61
Not enough data
9.3
62
Not enough data
Voice
9.0
2536
Not enough data
9.0
2789
Not enough data
Transcription
9.1
2732
Not enough data
9.4
2573
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2393
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2239
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2495
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
317
Not enough data
9.1
312
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
81
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3239
Not enough data
9.3
3162
Not enough data
9.4
3185
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3189
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
279
Not enough data
8.8
280
Not enough data
9.0
277
Not enough data
8.9
277
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
192
Not enough data
8.2
233
|
Verified
Not enough data
6.9
164
|
Verified
Not enough data
8.3
244
|
Verified
Personalization
Not enough data
8.3
262
|
Verified
Not enough data
7.8
269
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.1
226
|
Verified
Administrative
Not enough data
8.7
305
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.5
263
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.2
18
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1439
Not enough data
8.4
1379
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1405
Not enough data
8.9
1432
Not enough data
8.5
1404
Not enough data
8.3
1055
Not enough data
9.0
1447
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
157
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
140
Not enough data
7.4
134
Not enough data
7.0
125
Not enough data
7.3
133
Sales Management
Not enough data
7.9
147
Not enough data
Feature Not Available
Not enough data
7.8
162
Not enough data
8.8
188
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.8
15
Contacts
Not enough data
8.6
1145
Not enough data
8.0
984
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
593
Not enough data
9.1
1191
Not enough data
8.1
1035
Not enough data
6.9
14
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
8.9
52
Not enough data
Training
Feature Not Available
8.3
197
|
Verified
Feature Not Available
8.2
196
|
Verified
Feature Not Available
8.2
179
|
Verified
9.5
353
8.0
142
|
Verified
Feedback
9.4
338
8.3
165
|
Verified
Feature Not Available
8.1
162
|
Verified
Feature Not Available
8.1
141
Feature Not Available
8.3
174
|
Verified
Feature Not Available
8.4
192
|
Verified
Feature Not Available
8.3
191
|
Verified
Feature Not Available
Feature Not Available
Generative AI
9.6
317
6.7
21
Agentic AI - Note-Taking Software
9.2
326
Not enough data
Action Item Detection - AI Note-taking Software
9.6
568
Not enough data
9.7
593
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
559
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
505
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
497
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
511
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
468
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
490
Not enough data
Speaker Identification - AI Note-taking Software
9.4
514
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fathom and Outreach are categorized as Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Unique Categories
Fathom is categorized as Video CMS, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Sales Engagement, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
13.0%
Consulting
10.7%
Information Technology and Services
8.7%
Professional Training & Coaching
4.6%
Other
49.6%
Computer Software
37.0%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Discussions
How do I show it is recording during live Zooms?
9 Comments
ND
it shows as a meeting participantRead more
Fathom has no more discussions with answers
Can someone recommend an auto dialer that works well with outreach?
2 Comments
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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