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Compare DocuWare and Freshteam by Freshworks 
Featured Products
At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Mid-Market (48.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$0.00
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareFreshteam by Freshworks
Star Rating
(285)4.4 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansDocuWare vs Freshteam by Freshworks
When assessing the two solutions, reviewers found them equally easy to use. However, Freshteam by Freshworks is easier to set up and administer. While DocuWare is easier to do business with overall.
- Reviewers felt that DocuWare meets the needs of their business better than Freshteam by Freshworks.
- When comparing quality of ongoing product support, reviewers felt that DocuWare is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DocuWare over Freshteam by Freshworks.
Pricing
Entry-Level Pricing
Freshteam by Freshworks
Free forever
$0.00
Basic HR for small organizations (up to 50 emp)
- Up to 3 published job postings
- Recruitment Team Inbox
- Basic Career Site
Free Trial
DocuWare
Free Trial is available
Freshteam by Freshworks
Free Trial is available
Ratings
Meets Requirements
9.0
214
8.5
193
Ease of Use
8.8
216
8.8
193
Ease of Setup
7.8
80
8.3
101
Ease of Admin
8.2
64
8.5
102
Quality of Support
8.9
206
8.4
179
Has the product been a good partner in doing business?
9.0
64
8.7
100
Product Direction (% positive)
9.5
213
8.4
158
Features by Category
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15
Not enough data
8.9
14
Not enough data
9.2
38
Editing & Design
Not enough data
Feature Not Available
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
8.8
17
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.3
21
Not enough data
Feature Not Available
Not enough data
8.7
21
Platform Functionality
Not enough data
8.2
21
Not enough data
8.6
21
Platform Data
Not enough data
8.9
18
Not enough data
8.9
22
Not enough data
8.6
19
Not enough data
Feature Not Available
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
9.0
21
Not enough data
8.9
19
Not enough data
9.5
22
Additional Functionality
Not enough data
9.2
24
Not enough data
9.2
20
Not enough data
8.4
18
Content
Not enough data
9.0
19
Not enough data
9.3
16
Recruiting and Onboarding
Not enough data
8.7
23
8.8
78
8.8
57
Not enough data
9.4
40
Platform
8.4
22
7.8
50
8.4
19
7.7
36
8.9
12
7.9
36
9.3
25
8.4
62
8.7
25
8.6
60
8.7
17
7.6
48
7.5
14
7.9
47
7.5
17
8.5
55
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Not enough data
Workflow
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.9
93
Not enough data
8.1
97
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.6
105
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.4
22
7.8
50
8.4
19
7.7
36
8.9
12
7.9
36
9.3
25
8.4
62
8.7
25
8.6
60
8.7
17
7.6
48
7.5
14
7.9
47
7.5
17
8.5
55
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
8.8
23
9.2
80
8.6
22
9.2
80
8.7
21
Feature Not Available
Feature Not Available
8.8
79
9.1
46
8.9
80
8.7
43
Platform Additional Functionality
Feature Not Available
9.3
51
9.0
79
Feature Not Available
Feature Not Available
Feature Not Available
9.1
80
Feature Not Available
9.0
79
9.1
50
Platform Data
Feature Not Available
Feature Not Available
8.8
79
9.0
25
9.0
80
Feature Not Available
Platform
8.4
22
7.8
50
8.4
19
7.7
36
8.9
12
7.9
36
9.3
25
8.4
62
8.7
25
8.6
60
8.7
17
7.6
48
7.5
14
7.9
47
7.5
17
8.5
55
Recruiting and Onboarding
8.8
78
8.8
57
9.2
79
9.4
50
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
26
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
29
|
Verified
Platform Content
Not enough data
8.8
30
|
Verified
Not enough data
9.0
33
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.7
31
|
Verified
Platform Performance
Not enough data
8.6
30
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.8
24
Platform Additional Functionality
Not enough data
9.4
35
|
Verified
Not enough data
8.9
34
|
Verified
Categories
Categories
Shared Categories
DocuWare and Freshteam by Freshworks are categorized as Onboarding
Unique Categories
Freshteam by Freshworks is categorized as Recruitment Platforms, Org Chart, Recruitment Marketing, Applicant Tracking Systems (ATS), Candidate Relationship Management, and Absence Management
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshteam by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Information Technology and Services
26.2%
Computer Software
15.9%
Marketing and Advertising
7.0%
Staffing and Recruiting
4.4%
Internet
4.4%
Other
42.1%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
What is the best way to manage onboarding process
1 Comment
MM
Good to have a flow-through Freshteams, Mail communication is much easier.Read more
Freshteam by Freshworks has no more discussions with answers
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