Compare CloudTalk and RingEX 
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$30.00 1 User Per Month
CloudTalk
Star Rating
(1,758)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansRingEX
Star Rating
(1,350)4.2 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in ease of use, with many users appreciating its straightforward interface that simplifies client connections. One user noted, "I like RingEX for its ease of use, which makes it simple for me to connect with clients."
- Users say that CloudTalk offers a clean and intuitive platform, making it quick to deploy and easy for agents to onboard. Reviewers highlighted its user-friendly dashboard that provides clear visibility into call activity and performance.
- According to verified reviews, RingEX stands out for its all-in-one communication solution, integrating calls, fax, and text features seamlessly. Users have expressed satisfaction with how it handles various communication needs effortlessly.
- Reviewers mention that while CloudTalk is praised for its quick implementation, some users have found it less robust in certain advanced features compared to RingEX, which offers a more comprehensive set of tools for managing calls and communications.
- G2 reviewers highlight that RingEX provides excellent customer support, with users appreciating the dedicated representatives who assist with setup and ongoing needs. One user remarked on the "excellent customer service support" that enhances their experience.
- Users report that while CloudTalk has a slightly lower overall satisfaction score, it still offers valuable features like emotion tracking during calls, which some users find beneficial for understanding customer interactions better.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
CloudTalk
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
8.7
1,517
8.8
1,101
Ease of Use
9.1
1,547
8.6
1,118
Ease of Setup
8.9
1,157
8.2
700
Ease of Admin
8.9
633
8.3
619
Quality of Support
8.8
1,379
8.0
1,003
Has the product been a good partner in doing business?
8.9
634
8.3
608
Product Direction (% positive)
8.8
1,466
7.9
1,081
Features by Category
Dialing Options
8.6
233
|
Verified
Not enough data
8.5
225
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
205
|
Verified
Not enough data
8.2
211
|
Verified
Not enough data
8.9
240
|
Verified
Not enough data
Automation
8.3
202
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
8.2
199
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
21
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Quality Assurance
9.1
80
Not enough data
9.0
77
Not enough data
9.0
82
Not enough data
Engagement
8.7
78
Not enough data
9.2
90
Not enough data
8.7
77
Not enough data
Performance
9.0
81
Not enough data
9.1
82
Not enough data
Generative AI
8.6
22
Not enough data
8.5
33
Not enough data
Channels
9.0
715
|
Verified
Not enough data
7.8
506
Not enough data
7.6
489
Not enough data
7.9
532
|
Verified
Not enough data
7.8
489
Not enough data
Generative AI
7.6
280
Not enough data
Functions
8.5
575
|
Verified
Not enough data
8.4
571
|
Verified
Not enough data
8.6
566
|
Verified
Not enough data
8.2
518
Not enough data
8.2
523
|
Verified
Not enough data
8.5
523
|
Verified
Not enough data
8.4
537
|
Verified
Not enough data
8.4
527
|
Verified
Not enough data
Agentic AI - Contact Center
7.8
143
Not enough data
8.4
168
Not enough data
8.2
144
Not enough data
8.1
141
Not enough data
Administrative
8.5
589
|
Verified
Not enough data
8.8
593
|
Verified
Not enough data
8.7
647
|
Verified
Not enough data
8.8
593
|
Verified
Not enough data
8.3
515
|
Verified
Not enough data
Collaboration Tools
Not enough data
9.1
253
Not enough data
9.1
141
Not enough data
8.6
116
Not enough data
8.9
140
Not enough data
9.1
122
Meeting Coordination
Not enough data
8.8
243
Not enough data
9.1
235
Not enough data
8.9
223
Not enough data
9.0
145
Software Type
Not enough data
9.0
244
Not enough data
9.0
143
Not enough data
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Platform
7.8
211
Feature Not Available
8.3
229
9.0
237
8.1
225
8.7
222
8.5
235
9.1
232
8.2
236
8.7
220
8.1
223
8.5
213
8.2
225
8.7
218
Generative AI
7.4
105
Feature Not Available
Workforce Management
8.8
232
8.8
221
8.7
230
8.6
214
Call Center Infrastructure (CCI)
8.6
20
8.9
22
9.0
20
8.9
22
9.2
19
9.1
22
8.7
19
8.9
22
Administrative
9.0
238
8.8
224
8.7
240
8.6
222
Generative AI
8.0
36
Not enough data
Basic Communication - Cloud PBX
9.4
28
8.9
58
9.6
26
8.9
57
9.7
26
9.1
55
9.3
27
8.2
55
9.2
26
9.1
56
9.6
24
8.8
55
Advanced Features - Cloud PBX
9.5
25
8.7
52
9.4
28
8.5
54
9.4
26
8.6
53
8.5
25
8.9
54
Platform Basics - VoIP Providers
8.3
23
8.5
95
8.8
24
8.7
112
8.3
23
8.4
86
8.4
29
8.1
99
7.7
22
8.0
82
7.4
22
8.1
80
Basic Communication
9.0
240
|
Verified
9.1
525
|
Verified
6.5
137
8.3
399
|
Verified
7.1
157
|
Verified
8.7
435
|
Verified
6.3
129
8.2
362
|
Verified
7.3
146
|
Verified
8.5
429
|
Verified
8.0
160
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
6.8
15
7.9
52
7.7
14
8.1
54
7.0
14
8.0
52
7.5
14
8.0
50
Access
8.0
155
8.2
379
|
Verified
8.0
171
|
Verified
8.4
394
|
Verified
8.3
178
|
Verified
8.6
425
Advanced Features
7.6
160
|
Verified
8.3
445
7.6
152
|
Verified
8.4
405
|
Verified
8.9
210
|
Verified
9.0
470
|
Verified
Agentic AI - Outbound Call Tracking
7.4
88
Not enough data
7.4
88
Not enough data
Calling
9.0
479
Not enough data
8.1
398
Not enough data
8.5
427
Not enough data
8.8
451
Not enough data
8.3
105
Not enough data
Contacts
8.1
417
Not enough data
8.0
391
Not enough data
8.2
403
Not enough data
Insights
8.4
423
Not enough data
8.4
407
Not enough data
8.3
382
Not enough data
7.2
344
Not enough data
7.5
350
Not enough data
8.0
95
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
8.7
52
|
Verified
Not enough data
8.2
18
Features
Not enough data
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Categories
Categories
Shared Categories
CloudTalk and RingEX are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, Contact Center Workforce, Contact Center, and Contact Center Quality Assurance
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.3%
Information Technology and Services
9.3%
Marketing and Advertising
6.1%
Financial Services
5.0%
Education Management
4.4%
Other
64.9%
Computer Software
9.4%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.8%
Other
70.6%
Discussions
What is CloudTalk used for?
4 Comments
CD
Make phone calls from a digital platform. Generally used for companies that use Call Centers.Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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