Introducing G2.ai, the future of software buying.Try now
Compare CloudTalk and RingEX 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CloudCall
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Allo
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ultatel
Visit Website
At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (57.2% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$30.00 1 User Per Month
CloudTalk
Star Rating
(1,624)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansRingEX
Star Rating
(1,256)4.1 out of 5
Market Segments
Small-Business (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RingEX excels in mobile access with a score of 9.0, allowing for seamless communication on the go, while CloudTalk, with a score of 8.3, offers decent mobile functionality but lacks some advanced features that RingEX provides.
- Reviewers mention that CloudTalk shines in ease of use, scoring 9.1 compared to RingEX's 8.6. Many users appreciate the intuitive interface of CloudTalk, which simplifies the onboarding process for new users.
- G2 users highlight that RingEX offers superior call routing capabilities, scoring 9.1, which allows for efficient management of incoming calls. In contrast, CloudTalk's score of 8.4 indicates it may not handle complex call routing as effectively.
- Users on G2 note that CloudTalk has a slight edge in analytics and reporting with a score of 9.4, providing detailed insights that help businesses make informed decisions, while RingEX's score of 8.5 suggests it may not offer as comprehensive reporting features.
- Reviewers mention that RingEX's call management features are robust, scoring 8.8, which users find beneficial for tracking and managing calls effectively. CloudTalk matches this score but lacks some of the advanced functionalities that RingEX offers.
- Users say that CloudTalk's support and reliability score of 9.4 is a significant advantage, as many reviewers appreciate the responsive customer service, whereas RingEX's score of 8.6 indicates room for improvement in this area.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
CloudTalk
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
8.7
1,389
8.8
1,043
Ease of Use
9.1
1,417
8.6
1,058
Ease of Setup
8.9
1,030
8.2
644
Ease of Admin
8.9
603
8.3
564
Quality of Support
8.8
1,258
8.0
946
Has the product been a good partner in doing business?
8.9
604
8.3
554
Product Direction (% positive)
8.8
1,351
7.9
1,025
Features by Category
Dialing Options
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
236
|
Verified
Not enough data
Automation
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
20
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.0
80
Not enough data
Engagement
8.7
77
Not enough data
9.2
86
Not enough data
8.7
76
Not enough data
Performance
8.9
77
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
8.9
632
|
Verified
Not enough data
7.8
507
Not enough data
7.7
490
Not enough data
7.9
525
|
Verified
Not enough data
7.8
489
Not enough data
Generative AI
7.6
280
Not enough data
Functions
8.5
568
|
Verified
Not enough data
8.4
571
|
Verified
Not enough data
8.6
561
|
Verified
Not enough data
8.2
510
Not enough data
8.2
516
|
Verified
Not enough data
8.5
520
|
Verified
Not enough data
8.4
534
|
Verified
Not enough data
8.4
525
|
Verified
Not enough data
Agentic AI - Contact Center
7.9
144
Not enough data
8.3
144
Not enough data
8.2
143
Not enough data
8.1
142
Not enough data
Administrative
8.5
582
|
Verified
Not enough data
8.8
588
|
Verified
Not enough data
8.7
617
|
Verified
Not enough data
8.8
573
|
Verified
Not enough data
8.3
515
|
Verified
Not enough data
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
105
|
Verified
Not enough data
8.6
95
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.8
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
113
|
Verified
Not enough data
8.8
118
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
Platform
7.8
211
8.2
204
8.3
227
9.0
237
8.1
225
8.7
222
8.5
234
9.1
232
8.2
236
8.7
221
8.1
221
8.6
213
8.2
225
8.8
220
Generative AI
7.4
106
Feature Not Available
Workforce Management
8.8
230
8.8
221
8.7
230
8.6
215
Call Center Infrastructure (CCI)
8.7
21
9.0
24
8.9
21
9.0
24
9.1
20
9.2
24
8.7
20
9.0
24
Administrative
9.0
237
8.8
224
8.7
239
8.7
222
Generative AI
7.9
37
Not enough data
Basic Communication - Cloud PBX
9.4
26
8.9
57
9.6
26
8.9
56
9.7
26
9.1
55
9.3
25
8.2
54
9.2
26
9.1
56
9.6
24
8.8
55
Advanced Features - Cloud PBX
9.5
25
8.7
52
9.4
26
8.5
54
9.4
26
8.6
53
8.5
25
9.0
54
Platform Basics - VoIP Providers
8.3
23
8.4
91
8.7
23
9.0
97
8.3
23
8.4
88
8.4
24
8.3
90
7.7
22
8.0
85
7.4
22
8.1
83
Basic Communication
8.9
227
|
Verified
9.0
494
|
Verified
6.5
136
8.3
394
|
Verified
7.1
156
|
Verified
8.7
421
|
Verified
6.3
129
8.2
365
|
Verified
7.3
146
|
Verified
8.5
429
|
Verified
8.0
160
|
Verified
9.0
436
|
Verified
Agentic AI - VoIP Providers
6.8
15
8.0
56
7.7
14
8.2
56
7.0
14
8.1
56
7.5
14
8.0
54
Access
8.0
155
8.2
382
|
Verified
8.0
169
|
Verified
8.4
397
|
Verified
8.3
178
|
Verified
8.6
424
Advanced Features
7.6
160
|
Verified
8.3
443
7.6
151
|
Verified
8.4
406
|
Verified
8.9
207
|
Verified
9.1
463
|
Verified
Agentic AI - Outbound Call Tracking
7.4
90
Not enough data
7.4
90
Not enough data
Calling
9.0
467
Not enough data
8.1
399
Not enough data
8.5
426
Not enough data
8.8
442
Not enough data
8.3
102
Not enough data
Contacts
8.1
418
Not enough data
8.0
392
Not enough data
8.2
403
Not enough data
Insights
8.4
417
Not enough data
8.4
407
Not enough data
8.3
384
Not enough data
7.2
346
Not enough data
7.5
351
Not enough data
8.0
95
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Categories
Categories
Shared Categories
CloudTalk and RingEX are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, Contact Center Workforce, Contact Center, and Contact Center Quality Assurance
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.8%
Financial Services
4.8%
Other
70.3%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
