Top 10 CloudTalk Alternatives &amp; Competitors

Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to CloudTalk, Genesys Cloud CX is:

Slower to reach roi

Categories in common with CloudTalk:

Talkdesk

By Talkdesk

4.4/5

(2,500)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to CloudTalk, Talkdesk is:

Slower to reach roi

Better at meeting requirements

Better at support

Categories in common with CloudTalk:

Contact Center

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Kixie PowerCall & SMS

By Kixie

4.8/5

(860)

Product Description

Reviewers say compared to CloudTalk, Kixie PowerCall & SMS is:

Better at support

Better at meeting requirements

Easier to do business with

Categories in common with CloudTalk:

Five9 Intelligent Cloud Contact Center Platform

Contact Center

By Five9

4.1/5

(579)

Product Description

Reviewers say compared to CloudTalk, Five9 Intelligent Cloud Contact Center Platform is:

Slower to reach roi

More expensive

Categories in common with CloudTalk:

NiCE CXone Mpower

By NiCE

4.3/5

(1,726)

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Reviewers say compared to CloudTalk, NiCE CXone Mpower is:

Slower to reach roi

Better at meeting requirements

Categories in common with CloudTalk:

By RingCentral

Product Description

Reviewers say compared to CloudTalk, RingEX is:

Slower to reach roi

Better at meeting requirements

More expensive

Categories in common with CloudTalk:

By Ringover

Product Description

Reviewers say compared to CloudTalk, Ringover is:

Better at meeting requirements

Better at support

Easier to set up

Categories in common with CloudTalk:

By Aloware

Product Description

Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.

Reviewers say compared to CloudTalk, Aloware is:

Easier to do business with

Categories in common with CloudTalk: