Compare Close and HubSpot Sales Hub

At a Glance
Close
Close
Star Rating
(2,016)4.7 out of 5
Market Segments
Small-Business (79.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plans
HubSpot Sales Hub
HubSpot Sales Hub
Star Rating
(13,595)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Close excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "Close is very easy to learn and use as a CRM," which is particularly beneficial for teams focused on pipeline management and customer response.
  • Users say that HubSpot Sales Hub offers extensive customization options, allowing for tailored tracking of unique objects. However, some reviewers noted that it can take time to master these features, stating, "It takes a little while to figure out, but once you have it pretty well mastered..." This indicates a steeper learning curve compared to Close.
  • According to verified reviews, Close shines in its quick implementation process, with users appreciating the smooth setup experience. One reviewer specifically mentioned, "The initial setup was very easy, making it a smooth start," which can be a significant advantage for small businesses looking to get up and running quickly.
  • Reviewers mention that HubSpot Sales Hub is robust in its reporting and forecasting capabilities, with one user praising its "sales intelligence forecasting" and "the reporting features are the best." This suggests that HubSpot may be better suited for teams that prioritize detailed analytics and insights.
  • Users highlight that Close is particularly effective for sales development representatives (SDRs), with one user stating it is a "quick-acting CRM, great for SDR function!" This indicates that Close may be more aligned with the needs of teams focused on direct sales activities.
  • G2 reviewers report that while HubSpot Sales Hub has a wider range of features, Close's focused approach allows for a more streamlined experience. Users appreciate the simplicity of Close, which can be a deciding factor for small businesses that may not need the extensive capabilities of HubSpot.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Browse all 4 pricing plans
HubSpot Sales Hub
Free HubSpot CRM
$0.00
Browse all 4 pricing plans
Free Trial
Close
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
1,742
8.6
9,898
Ease of Use
9.2
1,783
8.7
10,787
Ease of Setup
9.0
1,120
8.4
4,753
Ease of Admin
9.0
566
8.6
3,156
Quality of Support
9.3
1,557
8.6
8,914
Has the product been a good partner in doing business?
9.3
561
8.7
3,108
Product Direction (% positive)
9.5
1,754
8.7
9,474
Features by Category
Sales Force Automation
9.0
1354
|
Verified
8.7
6106
|
Verified
Feature Not Available
Feature Not Available
9.0
1359
|
Verified
8.6
5976
|
Verified
9.0
1387
|
Verified
8.6
6150
|
Verified
8.3
1166
7.8
4203
|
Verified
9.1
1307
|
Verified
8.5
5075
|
Verified
8.4
1123
7.8
3259
|
Verified
8.3
1131
7.8
3166
|
Verified
8.4
1162
8.2
2459
Marketing Automation
8.7
1262
8.7
5399
|
Verified
8.5
1218
8.5
5058
|
Verified
9.2
1340
8.7
5229
|
Verified
8.2
1133
8.1
4445
|
Verified
Customer Support
8.7
1216
|
Verified
8.3
3633
|
Verified
8.7
1226
|
Verified
8.1
2463
8.7
1260
|
Verified
8.4
3298
|
Verified
8.7
1250
|
Verified
8.0
3279
|
Verified
8.6
1198
|
Verified
8.2
3509
|
Verified
Reporting & Analytics
8.7
1259
|
Verified
8.2
5801
|
Verified
8.8
1281
|
Verified
8.4
6131
|
Verified
8.2
1141
8.0
4294
|
Verified
Mobile & Social
8.2
1074
8.0
3809
|
Verified
7.9
1097
8.1
2460
|
Verified
8.2
1087
7.7
4129
|
Verified
Platform
8.7
1196
|
Verified
8.1
2924
|
Verified
8.8
1215
|
Verified
8.3
2549
|
Verified
8.9
1198
8.5
2984
|
Verified
8.5
1124
8.1
2282
|
Verified
8.0
1070
|
Verified
7.5
1977
8.4
1098
8.0
2578
|
Verified
9.1
1213
|
Verified
8.6
2987
|
Verified
8.4
1115
8.0
1667
Integration
8.8
1124
|
Verified
8.4
2264
|
Verified
8.7
1126
|
Verified
8.2
2377
|
Verified
8.5
1060
|
Verified
8.1
2229
|
Verified
Generative AI
Feature Not Available
7.4
677
Agentic AI - CRM
8.5
82
7.2
217
8.5
80
7.2
214
8.6
80
7.3
214
8.5
81
7.1
215
8.7
81
7.0
214
8.8
80
7.1
213
8.7
80
7.2
213
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
147
8.4
834
Lead Facilitation
7.9
133
8.4
528
8.6
133
8.6
624
9.0
140
8.8
652
8.6
134
8.9
660
Organization
9.2
136
9.0
681
8.9
133
8.8
667
8.9
133
8.7
605
Performance Analysis
8.2
127
8.3
558
8.9
134
8.8
669
Sales Analysis
8.3
134
Feature Not Available
8.6
134
8.7
620
Generative AI
8.4
82
8.2
157
8.7
82
8.3
157
Agentic AI - AI Sales Assistant
9.8
9
7.8
21
9.6
9
8.0
20
9.4
9
8.0
21
9.4
9
8.0
21
9.8
8
8.1
21
8.9
9
8.1
21
9.8
8
8.3
21
8.6
228
8.0
1,872
Integrated Workflows
9.1
220
8.8
1635
9.1
223
9.0
1682
9.0
215
8.3
1440
8.7
212
8.2
1336
9.0
217
8.8
1524
9.0
221
8.7
1387
8.9
220
8.5
1303
Repeatability and Reportability
8.6
215
8.6
1478
8.9
215
8.7
1550
8.9
205
8.6
1521
8.3
203
8.1
1394
7.8
201
Feature Not Available
AI and Automation
8.2
194
8.2
1244
8.1
197
8.1
1211
8.2
190
8.1
1202
7.9
198
7.8
1083
7.8
196
7.7
1030
Generative AI
8.0
197
7.3
494
Agentic AI - Sales Engagement
8.5
32
7.0
180
8.5
32
7.1
180
8.6
32
7.1
181
8.3
31
7.3
180
8.8
31
7.1
181
8.8
32
7.2
181
8.9
32
7.1
183
9.0
156
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
7.7
384
Call Analytics
Not enough data
8.2
303
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Generative AI
Not enough data
7.7
113
Agentic AI - Conversation Intelligence
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
8.8
313
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.6
116
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.4
10
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
9.3
42
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Not enough data
8.4
770
Integrations
Not enough data
8.3
524
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
578
Not enough data
7.7
489
Branding & Customizatio
Not enough data
8.6
630
Not enough data
8.7
650
Not enough data
8.4
571
Automatic Rules & Configurations
Not enough data
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
Visitor IdentificationHide 1 FeatureShow 1 Feature
Not enough data
6.1
17
Agentic AI - Visitor Identification
Not enough data
6.0
17
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.0
1,388
Agentic AI - Sales Performance Management
Not enough data
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Incentives
Not enough data
7.8
771
Not enough data
8.1
849
|
Verified
Not enough data
7.5
720
|
Verified
Not enough data
8.3
945
Personalization
Not enough data
8.4
968
Not enough data
8.5
1101
|
Verified
Not enough data
8.8
1200
|
Verified
Not enough data
8.5
992
|
Verified
Administrative
Not enough data
8.6
1023
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
858
8.6
553
7.8
2,522
Agentic AI - Email Tracking
8.7
22
6.9
118
8.3
22
6.9
118
8.1
20
6.9
118
8.3
21
6.9
118
8.2
21
6.9
117
8.1
20
6.8
118
8.2
21
6.9
119
Analytics
8.6
488
8.7
2096
Feature Not Available
8.8
2083
Feature Not Available
Feature Not Available
Customizations
9.0
496
8.8
2135
9.2
496
8.9
2135
8.8
521
8.8
2232
8.6
477
Feature Not Available
9.2
519
8.9
2209
Generative AI
Feature Not Available
7.5
485
8.7
175
8.0
1,853
Agentic AI - Sales Analytics
9.0
17
7.0
107
8.9
17
7.1
105
8.8
16
7.3
103
9.0
17
7.3
105
8.4
17
7.2
104
Data Sourcing
8.5
163
8.3
1356
8.7
163
8.4
1426
8.5
163
8.2
1292
8.8
166
8.6
1545
8.6
160
8.4
1389
Predictive Analytics
8.6
160
8.1
1347
8.7
160
8.2
1304
8.3
155
7.8
1133
8.4
158
7.9
1265
Sales Management
9.1
161
8.8
1554
8.3
157
7.9
1246
8.8
156
8.4
1409
9.2
161
8.9
1620
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.9
713
8.3
1,507
Agentic AI - Outbound Call Tracking
8.5
24
7.5
63
8.4
24
7.1
61
Calling
9.2
664
8.6
1192
Feature Not Available
8.1
984
9.0
645
8.6
1152
9.3
659
8.7
1183
8.9
30
7.9
71
Contacts
8.8
655
8.7
1258
8.7
618
8.4
1100
9.0
653
8.6
1160
Insights
9.3
676
9.0
1347
9.0
630
8.7
1188
8.7
592
Feature Not Available
9.0
652
Feature Not Available
8.8
631
8.4
1092
9.0
28
7.6
67
Not enough data
7.8
1,022
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Analytics
Not enough data
8.4
885
Not enough data
8.5
885
Not enough data
8.4
828
Not enough data
8.3
802
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.5
40
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close
Close
HubSpot Sales Hub
HubSpot Sales Hub
Close and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, and CRM
Reviews
Reviewers' Company Size
Close
Close
Small-Business(50 or fewer emp.)
79.3%
Mid-Market(51-1000 emp.)
20.2%
Enterprise(> 1000 emp.)
0.6%
HubSpot Sales Hub
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
60.8%
Mid-Market(51-1000 emp.)
35.2%
Enterprise(> 1000 emp.)
3.9%
Reviewers' Industry
Close
Close
Marketing and Advertising
15.0%
Computer Software
8.8%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
HubSpot Sales Hub
HubSpot Sales Hub
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Close
Close Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Freshsales
Freshsales
Add Freshsales
Zoho CRM
Zoho
Add Zoho CRM
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Apollo.io
Apollo.io
Add Apollo.io
Zoho CRM
Zoho
Add Zoho CRM
Freshsales
Freshsales
Add Freshsales
Discussions
Close
Close Discussions
How long does it take to generate a new integration?
2 Comments
Pedro E.
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
What is Close used for?
2 Comments
how do I integrate WhatsApp?
2 Comments
Kamaldeep S.
KS
You can use Zapier or use API's to link them manually.Read more
HubSpot Sales Hub
HubSpot Sales Hub Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
Caleb M.
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more