Compare Close and HubSpot Sales Hub 
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$0.00
Close
Star Rating
(2,029)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,738)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "Close is very easy to learn and use as a CRM," which is particularly beneficial for teams focused on pipeline management and customer response.
- Users say that HubSpot Sales Hub offers extensive customization options, allowing for tailored tracking of unique objects. However, some reviewers noted that it can take time to master these features, stating, "It takes a little while to figure out, but once you have it pretty well mastered..." This indicates a steeper learning curve compared to Close.
- According to verified reviews, Close shines in its quick implementation process, with users appreciating the smooth setup experience. One reviewer specifically mentioned, "The initial setup was very easy, making it a smooth start," which can be a significant advantage for small businesses looking to get up and running quickly.
- Reviewers mention that HubSpot Sales Hub is robust in its reporting and forecasting capabilities, with one user praising its "sales intelligence forecasting" and "the reporting features are the best." This suggests that HubSpot may be better suited for teams that prioritize detailed analytics and insights.
- Users highlight that Close is particularly effective for sales development representatives (SDRs), with one user stating it is a "quick-acting CRM, great for SDR function!" This indicates that Close may be more aligned with the needs of teams focused on direct sales activities.
- G2 reviewers report that while HubSpot Sales Hub has a wider range of features, Close's focused approach allows for a more streamlined experience. Users appreciate the simplicity of Close, which can be a deciding factor for small businesses that may not need the extensive capabilities of HubSpot.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Close
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
1,751
8.6
9,975
Ease of Use
9.2
1,792
8.7
10,864
Ease of Setup
9.0
1,130
8.4
4,823
Ease of Admin
9.0
568
8.6
3,156
Quality of Support
9.3
1,566
8.6
8,984
Has the product been a good partner in doing business?
9.3
563
8.7
3,108
Product Direction (% positive)
9.5
1,763
8.7
9,534
Features by Category
Sales Force Automation
9.0
1358
|
Verified
8.7
6133
|
Verified
Feature Not Available
Feature Not Available
9.0
1363
|
Verified
8.6
6008
|
Verified
9.0
1390
|
Verified
8.6
6169
|
Verified
8.3
1166
7.8
4201
|
Verified
9.1
1308
|
Verified
8.5
5086
|
Verified
8.4
1124
7.8
3261
|
Verified
8.3
1131
7.8
3168
|
Verified
8.4
1162
8.2
2462
Marketing Automation
8.7
1263
8.7
5412
|
Verified
8.5
1218
8.5
5059
|
Verified
9.2
1340
8.7
5245
|
Verified
8.2
1133
8.1
4448
|
Verified
Customer Support
8.7
1216
|
Verified
8.3
3634
|
Verified
8.7
1226
|
Verified
8.1
2465
8.7
1260
|
Verified
8.4
3301
|
Verified
8.7
1252
|
Verified
8.0
3280
|
Verified
8.6
1199
|
Verified
8.2
3510
|
Verified
Reporting & Analytics
8.6
1262
|
Verified
8.2
5821
|
Verified
8.8
1283
|
Verified
8.4
6141
|
Verified
8.2
1142
8.0
4295
|
Verified
Mobile & Social
8.2
1075
8.0
3808
|
Verified
7.9
1098
8.1
2461
|
Verified
8.2
1088
7.7
4129
|
Verified
Platform
8.7
1196
|
Verified
8.0
2943
|
Verified
8.8
1214
|
Verified
8.3
2575
|
Verified
8.9
1197
8.5
2986
|
Verified
8.5
1124
8.1
2282
|
Verified
8.0
1070
|
Verified
7.5
1975
8.4
1097
8.0
2580
|
Verified
9.1
1215
|
Verified
8.6
3008
|
Verified
8.4
1114
8.0
1666
Integration
8.8
1123
|
Verified
8.4
2266
|
Verified
8.7
1125
|
Verified
8.2
2385
|
Verified
8.5
1059
|
Verified
8.1
2237
|
Verified
Generative AI
Feature Not Available
7.4
682
Agentic AI - CRM
8.5
82
7.2
218
8.5
80
7.2
213
8.6
80
7.3
217
8.5
81
7.1
214
8.7
81
7.0
215
8.8
80
7.1
213
8.7
80
7.2
212
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
133
8.4
526
8.6
133
8.6
623
9.0
140
8.9
651
8.6
134
8.9
658
Organization
9.2
136
8.9
679
8.9
133
8.8
665
8.9
133
8.6
603
Performance Analysis
8.2
127
8.3
556
8.9
134
8.8
668
Sales Analysis
8.3
134
Feature Not Available
8.6
134
8.7
620
Generative AI
8.4
82
8.1
156
8.7
82
8.3
155
Agentic AI - AI Sales Assistant
9.8
9
7.7
19
9.6
9
8.1
18
9.4
9
8.1
19
9.4
9
8.1
19
9.8
8
8.0
19
8.9
9
8.0
19
9.8
8
8.2
19
Integrated Workflows
9.1
220
8.8
1637
9.1
223
9.0
1686
9.0
215
8.3
1439
8.7
212
8.2
1336
9.0
217
8.8
1526
9.0
221
8.7
1386
8.9
220
8.5
1302
Repeatability and Reportability
8.6
215
8.6
1478
8.9
215
8.7
1550
8.9
206
8.6
1522
8.3
204
8.1
1393
7.8
201
Feature Not Available
AI and Automation
8.2
194
8.2
1246
8.1
197
8.1
1211
8.2
190
8.1
1202
7.9
198
7.8
1083
7.8
196
7.7
1030
Generative AI
8.0
197
7.3
494
Agentic AI - Sales Engagement
8.5
32
7.0
180
8.5
32
7.1
180
8.6
32
7.1
181
8.3
31
7.3
180
8.8
31
7.1
181
8.8
32
7.2
181
8.9
32
7.1
183
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Call Analytics
Not enough data
8.2
302
Not enough data
7.9
269
Not enough data
8.0
278
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.5
243
Not enough data
Not enough data
Generative AI
Not enough data
7.6
112
Agentic AI - Conversation Intelligence
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
106
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Integrations
Not enough data
8.3
523
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
488
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Sales Performance Management
Not enough data
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Incentives
Not enough data
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Personalization
Not enough data
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Administrative
Not enough data
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Agentic AI - Email Tracking
8.7
22
6.9
118
8.3
22
6.9
118
8.1
20
6.9
118
8.3
21
6.9
118
8.2
21
6.9
117
8.1
20
6.8
118
8.2
21
6.9
119
Analytics
8.6
488
8.7
2097
Feature Not Available
8.8
2083
Feature Not Available
Feature Not Available
Customizations
9.0
496
8.8
2136
9.2
496
8.9
2136
8.8
521
8.8
2232
8.6
477
Feature Not Available
9.2
519
8.9
2211
Generative AI
Feature Not Available
7.5
485
Agentic AI - Sales Analytics
9.0
17
6.9
105
8.9
17
7.1
103
8.8
16
7.2
101
9.0
17
7.3
103
8.4
17
7.2
102
Data Sourcing
8.5
163
8.3
1355
8.7
163
8.4
1425
8.5
163
8.2
1289
8.8
167
8.6
1543
8.6
161
8.4
1386
Predictive Analytics
8.6
160
8.1
1344
8.7
160
8.2
1301
8.3
156
7.7
1130
8.4
158
7.9
1262
Sales Management
9.1
161
8.8
1552
8.3
157
7.9
1243
8.8
157
8.4
1406
9.2
161
8.9
1618
Agentic AI - Outbound Call Tracking
8.5
24
7.4
62
8.4
24
7.1
60
Calling
9.2
665
8.6
1191
Feature Not Available
8.1
983
9.0
645
8.6
1151
9.3
660
8.7
1182
8.8
31
7.9
70
Contacts
8.8
656
8.7
1257
8.7
618
8.4
1099
9.0
653
8.6
1159
Insights
9.3
676
9.0
1346
9.0
630
8.7
1187
8.7
592
Feature Not Available
9.0
653
Feature Not Available
8.8
631
8.4
1091
9.0
29
7.5
66
Agentic AI - Sales Enablement
Not enough data
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Content Management
Not enough data
8.4
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
811
Not enough data
8.3
798
Analytics
Not enough data
8.4
883
Not enough data
8.4
883
Not enough data
8.4
826
Not enough data
8.3
800
Learning Management - Sales Enablement
Not enough data
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Revenue Enablement - Sales Enablement
Not enough data
7.2
37
Not enough data
7.1
38
Not enough data
7.4
38
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and HubSpot Sales Hub are categorized as CRM, Outbound Call Tracking, Sales Analytics, AI Sales Assistant, Sales Engagement, and Email Tracking
Unique Categories
Close is categorized as Auto Dialer, Customer Communications Management, SMS Marketing, and Call Center Infrastructure (CCI)
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, Visitor Identification, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Discussions
What is Close used for?
2 Comments
TH
CRMRead more
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
What is HubSpot Sales Hub used for?
5 Comments
BL
Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -...Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
