Compare Close and HubSpot Sales Hub 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$0.00
Close
Star Rating
(2,009)4.7 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansHubSpot Sales Hub
Star Rating
(13,562)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Close. Users appreciate its comprehensive dashboard that simplifies deal tracking and provides a clear overview of opportunities, making it a favorite for daily sales activities.
- Users say that Close offers a superior user experience, particularly in terms of navigation and layout. Many find it easy to manage customer interactions and workflows, with one user highlighting how the AI features assist in building workflows for leads, which is especially beneficial for those less tech-savvy.
- Reviewers mention that HubSpot Sales Hub's extensive feature set, including automation for lead tracking and deal management, significantly enhances productivity. Users have noted how it helps organize contacts and maintain a clean record of client interactions, which is crucial for effective sales processes.
- According to verified reviews, Close shines in its quality of support, receiving high praise for its responsiveness and helpfulness. Users have shared positive experiences about how the support team assists them in managing inquiries and pending tasks, which is vital for maintaining customer relationships.
- G2 reviewers highlight that while HubSpot Sales Hub has a broader market presence and more features, Close is particularly favored by small businesses for its affordability and ease of setup. Users appreciate the low entry-level price, making it accessible for startups and smaller teams looking to streamline their sales processes.
- Users report that Close's focus on call tracking and management is a standout feature, with many finding it invaluable for keeping track of patient inquiries and follow-ups. This specific functionality is often cited as a key reason for choosing Close over HubSpot, especially in industries where personal interaction is critical.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Close
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
9.1
1,739
8.6
9,878
Ease of Use
9.2
1,780
8.7
10,767
Ease of Setup
9.0
1,117
8.4
4,736
Ease of Admin
9.0
565
8.6
3,154
Quality of Support
9.3
1,555
8.6
8,894
Has the product been a good partner in doing business?
9.3
560
8.7
3,105
Product Direction (% positive)
9.5
1,751
8.7
9,457
Features by Category
Sales Force Automation
9.0
1353
|
Verified
8.7
6098
|
Verified
Feature Not Available
Feature Not Available
9.0
1358
|
Verified
8.5
5960
|
Verified
9.0
1386
|
Verified
8.6
6141
|
Verified
8.3
1166
7.8
4202
|
Verified
9.1
1307
|
Verified
8.5
5074
|
Verified
8.4
1123
7.8
3258
|
Verified
8.3
1131
7.8
3162
|
Verified
8.4
1162
8.2
2457
Marketing Automation
8.7
1261
8.7
5397
|
Verified
8.5
1218
8.5
5056
|
Verified
9.2
1339
8.7
5220
|
Verified
8.2
1133
8.1
4443
|
Verified
Customer Support
8.7
1216
|
Verified
8.3
3633
|
Verified
8.7
1226
|
Verified
8.1
2463
8.7
1260
|
Verified
8.4
3298
|
Verified
8.7
1250
|
Verified
8.0
3279
|
Verified
8.6
1198
|
Verified
8.2
3509
|
Verified
Reporting & Analytics
8.7
1259
|
Verified
8.2
5796
|
Verified
8.8
1281
|
Verified
8.4
6127
|
Verified
8.2
1141
8.0
4291
|
Verified
Mobile & Social
8.2
1074
8.0
3809
|
Verified
7.9
1096
8.1
2460
|
Verified
8.2
1087
7.7
4129
|
Verified
Platform
8.7
1196
|
Verified
8.1
2919
|
Verified
8.8
1215
|
Verified
8.3
2544
|
Verified
8.9
1198
8.5
2981
|
Verified
8.5
1124
8.1
2280
|
Verified
8.0
1070
|
Verified
7.5
1976
8.4
1098
8.0
2577
|
Verified
9.1
1212
|
Verified
8.6
2985
|
Verified
8.4
1115
8.0
1667
Integration
8.8
1124
|
Verified
8.4
2263
|
Verified
8.7
1126
|
Verified
8.2
2374
|
Verified
8.5
1060
|
Verified
8.1
2228
|
Verified
Generative AI
Feature Not Available
7.4
677
Agentic AI - CRM
8.5
82
7.2
217
8.5
80
7.2
214
8.6
80
7.3
213
8.5
81
7.1
215
8.7
81
7.0
214
8.8
80
7.1
213
8.7
80
7.2
213
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
133
8.4
528
8.6
133
8.6
624
9.0
140
8.8
651
8.6
134
8.9
659
Organization
9.2
136
9.0
681
8.9
133
8.8
667
8.9
133
8.7
605
Performance Analysis
8.2
127
8.3
558
8.9
134
8.8
668
Sales Analysis
8.3
134
Feature Not Available
8.6
134
8.7
619
Generative AI
8.4
82
8.2
157
8.7
82
8.3
157
Agentic AI - AI Sales Assistant
9.8
9
7.8
21
9.6
9
8.0
20
9.4
9
8.0
21
9.4
9
8.0
21
9.8
8
8.1
21
8.9
9
8.1
21
9.8
8
8.3
21
Integrated Workflows
9.1
220
8.8
1634
9.1
223
9.0
1681
9.0
215
8.3
1439
8.7
212
8.2
1336
9.0
217
8.8
1524
9.0
221
8.7
1386
8.9
220
8.5
1303
Repeatability and Reportability
8.6
215
8.6
1478
8.9
215
8.7
1549
8.9
205
8.6
1520
8.3
203
8.1
1394
7.8
201
Feature Not Available
AI and Automation
8.2
194
8.2
1244
8.1
197
8.1
1211
8.2
190
8.1
1202
7.9
198
7.8
1083
7.8
196
7.7
1030
Generative AI
8.0
197
7.3
494
Agentic AI - Sales Engagement
8.5
32
7.0
180
8.5
32
7.1
180
8.6
32
7.1
181
8.3
31
7.3
180
8.8
31
7.1
181
8.8
32
7.2
181
8.9
32
7.1
183
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Call Analytics
Not enough data
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Generative AI
Not enough data
7.7
113
Agentic AI - Conversation Intelligence
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Integrations
Not enough data
8.3
524
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
578
Not enough data
7.7
489
Branding & Customizatio
Not enough data
8.6
630
Not enough data
8.7
650
Not enough data
8.4
571
Automatic Rules & Configurations
Not enough data
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Sales Performance Management
Not enough data
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Incentives
Not enough data
7.8
771
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Personalization
Not enough data
8.4
968
Not enough data
8.5
1101
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
990
|
Verified
Administrative
Not enough data
8.6
1023
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
858
Agentic AI - Email Tracking
8.7
22
6.9
118
8.3
22
6.9
118
8.1
20
6.9
118
8.3
21
6.9
118
8.2
21
6.9
117
8.1
20
6.8
118
8.2
21
6.9
119
Analytics
8.6
488
8.7
2096
Feature Not Available
8.8
2083
Feature Not Available
Feature Not Available
Customizations
9.0
496
8.8
2135
9.2
496
8.9
2135
8.8
521
8.8
2231
8.6
477
Feature Not Available
9.2
519
8.9
2208
Generative AI
Feature Not Available
7.5
485
Agentic AI - Sales Analytics
9.0
17
7.0
107
8.9
17
7.1
105
8.8
16
7.3
103
9.0
17
7.3
105
8.4
17
7.2
104
Data Sourcing
8.5
163
8.3
1356
8.7
163
8.4
1425
8.5
163
8.2
1292
8.8
166
8.6
1545
8.6
160
8.4
1388
Predictive Analytics
8.6
160
8.1
1346
8.7
160
8.2
1304
8.3
155
7.8
1133
8.4
158
7.9
1264
Sales Management
9.1
161
8.8
1554
8.3
157
7.9
1246
8.8
156
8.4
1409
9.2
161
8.9
1620
Agentic AI - Outbound Call Tracking
8.5
24
7.5
63
8.4
24
7.1
61
Calling
9.2
664
8.6
1192
Feature Not Available
8.1
984
9.0
645
8.6
1152
9.3
659
8.7
1183
8.9
30
7.9
71
Contacts
8.8
655
8.7
1258
8.7
618
8.4
1100
9.0
653
8.6
1160
Insights
9.3
676
9.0
1347
9.0
630
8.7
1188
8.7
592
Feature Not Available
9.0
652
Feature Not Available
8.8
631
8.4
1092
9.0
28
7.6
67
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Analytics
Not enough data
8.4
884
Not enough data
8.5
885
Not enough data
8.4
828
Not enough data
8.3
802
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Close and HubSpot Sales Hub are categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Call Center Infrastructure (CCI), and Auto Dialer
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Enablement, Visitor Identification, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Alternatives
Discussions
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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