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At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Contact Us
Cirrus Insight
Star Rating
(1,511)4.2 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Entry-Level Pricing
$14.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansOutreach
Star Rating
(3,512)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cirrus Insight excels in Email Tracking/Automation with a score of 8.8, while Outreach shines in this area with an even higher score of 9.1, indicating that Outreach offers more robust automation features for managing email campaigns.
- Reviewers mention that Cirrus Insight has a strong Ease of Setup rating of 8.4, which is notably higher than Outreach's score of 7.6, suggesting that users find Cirrus Insight easier to implement and get started with.
- G2 users highlight that Outreach provides superior Task Management capabilities, scoring 8.8 compared to Cirrus Insight's 8.1, indicating that Outreach may offer more comprehensive tools for managing tasks effectively.
- Users on G2 report that Cirrus Insight's Quality of Support is rated at 8.0, while Outreach has a slightly better score of 8.3, suggesting that Outreach may provide more responsive or helpful customer support based on user experiences.
- Reviewers say that Cirrus Insight's CRM Integration is rated at 8.8, which is comparable to Outreach's 8.5, indicating that both products offer solid integration capabilities, but Cirrus Insight may have a slight edge in this area.
- Users report that Outreach's Call Analytics features, particularly in Call Recording and Call Analysis, are well-received, with scores of 8.4 and 8.0 respectively, suggesting that Outreach may provide more advanced analytics tools for call performance compared to Cirrus Insight.
Pricing
Entry-Level Pricing
Cirrus Insight
Salesforce Sync
$14.00
1 User Per Month
Capture all emails, calendar events, and tasks in Salesforce without any manual data entry.
- Standard Bi-Directional or One-Way Sync
- Sync of Emails, Events and Tasks
- Data Stored in Salesforce
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Cirrus Insight
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
8.5
1,389
8.7
2,659
Ease of Use
8.4
1,368
8.3
2,674
Ease of Setup
8.4
406
7.6
839
Ease of Admin
8.4
335
7.8
772
Quality of Support
8.0
1,073
8.3
2,415
Has the product been a good partner in doing business?
8.3
326
8.5
758
Product Direction (% positive)
8.0
1,384
8.5
2,489
Features by Category
Lead Facilitation
Feature Not Available
Feature Not Available
Not enough data
7.5
34
Not enough data
8.2
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Feature Not Available
7.5
38
Not enough data
8.3
41
Sales Analysis
Feature Not Available
7.4
37
Feature Not Available
7.9
38
Generative AI
Not enough data
7.9
25
Feature Not Available
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.1
242
|
Verified
8.7
1002
|
Verified
8.8
306
|
Verified
9.1
1051
|
Verified
Feature Not Available
8.4
862
|
Verified
7.5
147
|
Verified
8.2
792
|
Verified
8.8
287
|
Verified
8.5
1001
|
Verified
7.9
53
8.6
396
Feature Not Available
8.3
344
Repeatability and Reportability
8.0
196
|
Verified
8.3
856
|
Verified
8.3
226
|
Verified
8.6
937
|
Verified
8.0
224
|
Verified
8.5
917
|
Verified
7.8
174
|
Verified
7.8
765
|
Verified
Feature Not Available
7.0
311
AI and Automation
Feature Not Available
7.8
335
Feature Not Available
7.3
304
Feature Not Available
7.7
343
Feature Not Available
7.3
294
6.7
33
7.0
287
Generative AI
6.1
22
6.7
135
Agentic AI - Sales Engagement
Not enough data
6.1
23
Not enough data
6.8
22
Not enough data
7.3
22
Not enough data
6.0
23
Not enough data
6.4
23
Not enough data
6.5
23
Not enough data
6.7
22
Call Analytics
Not enough data
8.3
127
Not enough data
7.8
107
Not enough data
8.0
114
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.6
94
Not enough data
7.8
98
Generative AI
Not enough data
7.4
39
Agentic AI - Conversation Intelligence
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
5.3
6
Not enough data
5.3
6
Not enough data
5.3
6
Not enough data
5.3
6
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.3
50
Not enough data
7.9
59
Not enough data
8.3
78
Not enough data
8.0
52
Not enough data
7.8
58
Not enough data
7.9
20
Not enough data
7.9
21
CRM Data Enrichment
Not enough data
8.7
91
Not enough data
8.7
100
Not enough data
8.2
73
Not enough data
Feature Not Available
Not enough data
8.2
21
Account Management
Not enough data
7.9
68
Not enough data
7.8
69
Not enough data
8.0
69
Not enough data
8.5
79
Not enough data
7.8
23
Not enough data
8.0
20
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
6.5
14
Not enough data
7.2
13
Not enough data
Shared Calendar
7.1
14
Not enough data
7.9
14
Not enough data
Accessibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.5
14
Not enough data
6.4
14
Not enough data
8.2
14
Not enough data
Notifications
7.0
14
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
8.0
17
Not enough data
7.9
15
Not enough data
8.9
18
Not enough data
Settings
7.8
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
Personalization
8.2
12
Not enough data
8.7
17
Not enough data
Integrations
7.5
14
Not enough data
7.4
11
Not enough data
5.6
8
Not enough data
6.5
8
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrations
6.8
34
Not enough data
8.6
36
Not enough data
6.5
34
Not enough data
6.8
34
Not enough data
8.4
35
Not enough data
Branding & Customizatio
7.8
36
Not enough data
8.1
36
Not enough data
7.1
34
Not enough data
Automatic Rules & Configurations
8.4
35
Not enough data
7.8
34
Not enough data
7.1
35
Not enough data
Agentic AI - Business Scheduling
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.7
5
Not enough data
6.0
5
Not enough data
5.7
5
Incentives
Not enough data
7.5
194
Not enough data
8.2
235
|
Verified
Not enough data
7.0
166
|
Verified
Not enough data
8.3
246
|
Verified
Personalization
Not enough data
8.3
264
|
Verified
Not enough data
7.9
271
|
Verified
Not enough data
8.3
323
|
Verified
Not enough data
8.1
228
|
Verified
Administrative
Not enough data
8.7
307
|
Verified
Not enough data
8.4
259
|
Verified
Not enough data
8.5
265
Agentic AI - Email Tracking
Feature Not Available
7.1
15
Feature Not Available
6.9
16
Feature Not Available
7.8
16
Feature Not Available
6.2
15
Feature Not Available
6.2
15
Feature Not Available
6.1
15
Feature Not Available
6.2
15
Analytics
8.2
650
8.8
1436
8.2
651
8.4
1377
8.1
576
Feature Not Available
Customizations
8.4
739
8.8
1402
8.2
608
8.9
1429
8.1
635
8.5
1403
7.8
485
8.3
1055
7.9
539
9.0
1445
Generative AI
6.4
59
6.8
161
Agentic AI - Sales Analytics
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.9
8
Data Sourcing
Not enough data
7.7
159
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.1
188
Not enough data
7.6
168
Predictive Analytics
Not enough data
7.3
142
Not enough data
7.5
136
Not enough data
7.0
127
Not enough data
7.4
135
Sales Management
Not enough data
8.0
149
Not enough data
Feature Not Available
Not enough data
7.8
164
Not enough data
8.8
189
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
812
Not enough data
7.9
905
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Contacts
Not enough data
8.6
1144
Not enough data
8.0
983
Not enough data
8.4
1064
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1050
Not enough data
7.7
594
Not enough data
9.1
1190
Not enough data
8.1
1035
Not enough data
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
196
|
Verified
Not enough data
8.2
195
|
Verified
Not enough data
8.2
178
|
Verified
Not enough data
8.0
141
|
Verified
Feedback
Not enough data
8.3
164
|
Verified
Not enough data
8.2
161
|
Verified
Not enough data
8.1
140
Not enough data
8.3
173
|
Verified
Not enough data
8.4
191
|
Verified
Not enough data
8.3
190
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
20
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cirrus Insight and Outreach are categorized as Sales Engagement, AI Sales Assistant, and Email Tracking
Unique Categories
Cirrus Insight is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Online Appointment Scheduling, Calendar, and Salesforce AppExchange Apps
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Coaching, Outbound Call Tracking, Sales Analytics, Sales Performance Management, and AI SDRs
Reviews
Reviewers' Company Size
Cirrus Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.2%
Information Technology and Services
9.7%
Marketing and Advertising
9.7%
Internet
5.8%
Financial Services
5.1%
Other
52.5%
Computer Software
37.0%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.2%
Other
28.1%
Alternatives
Discussions
how can I improve on synchronisation with Salesforce
3 Comments
PB
Hi Andrea, lately there seems to be an overall problem with synchronizing with information with Cirrus. I have gmail and while all of my emails are synching...Read more
How reliable is the Chrome extension and Cirrus Insight side panel for your users?
2 Comments
WG
I find it to be quite accurate. I love being able to pull opportunities in the side panel. I think a couple times maybe the contact is not right, but this...Read more
Why does the outlook plugin frequently logout/not load?
2 Comments
DH
Had the same issue and was advised it was an internet explorer issue. Was never able to get issue resolved on my corporate issues as our IT would not allow...Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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