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Compare Atera and EV Reach 
Featured Products
At a Glance
Market Segments
Small-Business (61.1% of reviews)
Mid-Market (59.4% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Atera
Star Rating
(1,058)4.6 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansEV Reach
Star Rating
(432)4.5 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about EV ReachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in its user-friendly interface, making it easy for users to navigate and manage tasks. One user highlighted the ability to customize widgets on their dashboard, which enhances their workflow and efficiency.
- Users say that EV Reach stands out for its comprehensive feature set and ease of use, with one reviewer noting the ability to review logs without interrupting the user’s work. This feature is particularly beneficial for IT professionals who need to manage tasks seamlessly.
- According to verified reviews, Atera's licensing structure is a significant advantage, as it charges based on the number of technicians rather than endpoints. This model allows businesses to scale affordably, which is a major plus for managed service providers (MSPs).
- Reviewers mention that while EV Reach offers strong automation capabilities, allowing for quick installation and application removal, it may not be as widely recognized or reviewed as Atera, which has a larger user base and more recent feedback.
- Users highlight that Atera's implementation process is notably straightforward, with many praising the ease of setup. One user remarked on the reasonable learning curve, making it accessible for teams without extensive technical expertise.
- G2 reviewers indicate that while EV Reach has a solid performance in specific features like remote access and session recording, Atera generally receives higher satisfaction ratings across a broader range of functionalities, particularly in patch management and proactive assistance.
Pricing
Entry-Level Pricing
EV Reach
No pricing availableFree Trial
Atera
Free Trial is available
EV Reach
Free Trial is available
Ratings
Meets Requirements
8.8
870
9.0
372
Ease of Use
9.2
943
8.9
377
Ease of Setup
9.1
795
8.5
318
Ease of Admin
9.0
593
8.9
302
Quality of Support
9.0
827
8.9
326
Has the product been a good partner in doing business?
9.2
586
9.0
285
Product Direction (% positive)
9.4
857
9.0
376
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
303
Not enough data
8.4
301
Not enough data
8.0
305
Not enough data
8.2
308
Not enough data
8.5
304
Not enough data
Administration
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
598
|
Verified
Not enough data
8.2
79
Not enough data
7.9
71
Not enough data
Monitoring and Management
9.1
612
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.6
594
|
Verified
Not enough data
8.2
76
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
93
Not enough data
Service Management
9.1
596
|
Verified
Not enough data
8.7
86
Not enough data
8.7
107
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
281
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Not enough data
Monitoring - Network Monitoring
8.3
34
Not enough data
8.6
35
Not enough data
8.8
32
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.1
33
Not enough data
7.9
33
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Not enough data
Network Performance - Network Monitoring
8.1
33
Not enough data
8.1
33
Not enough data
AI Automation - Network Monitoring
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Not enough data
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
Administration
8.7
438
9.1
138
8.4
435
8.4
133
7.3
381
7.8
115
9.0
440
8.8
134
8.2
420
8.9
125
8.2
439
8.9
134
Maintenance
8.9
439
8.9
134
7.8
389
7.9
112
Communication
Feature Not Available
8.2
131
6.0
362
6.5
101
6.1
355
6.8
100
6.9
366
7.5
100
Security
7.8
378
8.4
104
8.0
386
8.4
109
Device Support
7.4
389
7.4
108
8.2
394
8.0
113
8.2
391
7.8
112
Performance
8.2
424
8.4
126
Generative AI
7.2
280
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
6.6
98
Platform
7.9
77
7.4
111
8.8
80
9.0
173
8.1
76
7.7
114
8.3
81
7.6
130
8.5
80
Feature Not Available
Security
8.3
80
7.4
96
9.0
82
7.4
131
7.4
78
Feature Not Available
8.2
79
8.3
132
8.1
76
8.1
117
Agentic AI - Enterprise IT Management
8.5
11
7.8
6
8.6
11
7.5
6
8.5
11
7.2
6
8.6
11
7.2
6
8.3
11
7.4
7
8.9
11
6.9
6
8.6
11
6.7
6
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
189
Not enough data
8.4
167
Not enough data
8.5
177
Not enough data
8.2
133
Not enough data
8.1
133
Not enough data
8.7
169
Not enough data
8.6
161
Platform
Not enough data
7.9
140
Not enough data
6.7
107
Not enough data
8.4
167
Not enough data
9.2
194
Security
Not enough data
7.4
97
Not enough data
8.5
155
Not enough data
8.1
130
Categories
Categories
Shared Categories
Atera and EV Reach are categorized as Remote Support and Enterprise IT Management
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Endpoint Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
EV Reach is categorized as Remote Desktop
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
EV Reach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.5%
Computer & Network Security
12.6%
Manufacturing
3.3%
Hospital & Health Care
3.1%
Telecommunications
3.0%
Other
47.6%
Information Technology and Services
14.6%
Hospital & Health Care
9.4%
Financial Services
6.8%
Education Management
6.4%
Government Administration
6.1%
Other
56.6%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
How is this product priced?
2 Comments
AP
It is priced on version and how many people will be using Goverlan.Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
TM
They have on-premise and cloud versions of the application. The cloud version would have cost us twice as much.Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
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