Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
The #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not.
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.
Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.
VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.
Reviewers highly recommend TeamViewer for its ease of use, fast connection speeds, and robust security features, with 518 mentions of ease of use and 424 for remote access. BeyondTrust Remote Support is praised for its enterprise-grade security, session logging, and seamless integration with ITSM tools. ScreenConnect is favored for its reliability, fast connections, and ease of setup. NinjaOne is noted for its comprehensive endpoint management, automation, and patch management capabilities. These tools are recommended over EV Reach for their broader feature sets, better usability, and stronger support infrastructure.
According to G2 data, both EV Reach and TeamViewer hold an equal average rating of 4.5 out of 5, with EV Reach having 432 reviews and TeamViewer 3,971 reviews. TeamViewer leads slightly in meeting requirements (9.1 vs 9.0), usability (9.1 vs 8.9), and ease of setup (9.1 vs 8.5), while EV Reach scores higher in ease of doing business with (9.0 vs 8.6) and better at support (8.9 vs 8.7). Both tie in ease of administration (8.9 each). Users praise EV Reach for its ease of use (45 mentions), remote control (23), remote support (21), automation (10), and seamless integration (10). TeamViewer is highly favored for ease of use (518 mentions), remote access (424), remote control (341), reliability (261), and file transfer (164). TeamViewer offers IT knowledge management features not present in EV Reach. EV Reach users highlight time efficiency, software deployment, and automation capabilities, while TeamViewer users emphasize cross-platform support, stable connections, and security. Overall, TeamViewer excels in broader usability and setup ease, while EV Reach is preferred for support quality and business dealings, with both offering strong remote access and control features.
Users choose TeamViewer over EV Reach primarily for its superior ease of setup (9.1 vs 8.5) and usability (9.1 vs 8.9), as well as its broader feature set including IT knowledge management capabilities. TeamViewer's extensive cross-platform support, reliable and stable connections, and robust security features are frequently cited advantages. With 518 mentions of ease of use and 424 mentions of remote access, TeamViewer is favored for quick, straightforward remote connectivity without complex configuration. Its file transfer and screen sharing functionalities are also highly valued. Additionally, TeamViewer's scalability and mature ecosystem make it suitable for large enterprises requiring centralized management and compliance. Users appreciate TeamViewer's consistent performance and comprehensive support, which contribute to its preference over EV Reach in many professional environments.
EV Reach lacks features such as IT Knowledge Management and Disaster Recovery, which are available natively in some alternatives like TeamViewer, NinjaOne, and Freshservice. It also does not offer a web-based interface for multi-user access, which competitors provide. Additionally, EV Reach has limited mobile device management capabilities and less robust automation and patch management compared to alternatives.
Top alternatives to EV Reach include TeamViewer (4.5/5 stars, 3971 reviews), BeyondTrust Remote Support (4.7/5 stars, 385 reviews), ScreenConnect (4.7/5 stars, 501 reviews), and NinjaOne (4.7/5 stars, 4307 reviews). These alternatives offer higher ratings, larger review counts, and more comprehensive feature sets including advanced security, automation, and broader platform support.