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[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image")
 
 ![Reward for good Atera reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37219/medal.svg "Reward for good Atera reviews")
](/products/atera/reviews)

[

Atera

](/products/atera/reviews)

(1,247)4.6/5

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

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### 77.0

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G2

Pinned by G2 as a common question

•

almost 3 years ago

More Options 
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[
# What is Atera used for?
](/discussions/what-is-atera-used-for)
What is Atera used for?

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)

[

Endpoint Management Software

](https://www.g2.com/tags/endpoint-management-software)

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1 Comment

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G2

Pinned by G2 as a common question

•

over 3 years ago

More Options 
- 

[
# What is the best RMM tool?
](/discussions/what-is-the-best-rmm-tool)
What is the best RMM tool?

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)

[

Endpoint Management Software

](https://www.g2.com/tags/endpoint-management-software)

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\<0\>0\>Upvotes

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1 Comment

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 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

almost 4 years ago

More Options 
- 

[
# Is atera safe?
](/discussions/is-atera-safe)
Is atera safe?

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)

[

Endpoint Management Software

](https://www.g2.com/tags/endpoint-management-software)

Show More

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\<0\>0\>Upvotes

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2 Comments

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 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

about 4 years ago

More Options 
- 

[
# What is atera RMM?
](/discussions/what-is-atera-rmm)
What is atera RMM?

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)

[

Endpoint Management Software

](https://www.g2.com/tags/endpoint-management-software)

Show More

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\<0\>0\>Upvotes

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1 Comment

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G2

Pinned by G2 as a common question

•

over 4 years ago

More Options 
- 

[
# What is atera software?
](/discussions/what-is-atera-software)
What is atera software?

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)

[

Endpoint Management Software

](https://www.g2.com/tags/endpoint-management-software)

Show More

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\<0\>0\>Upvotes

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1 Comment

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 7 years ago

Posted by Atera

Posted by Atera

More Options 
- 

[
# How does your pricing compare to the traditional RMM vendors?
](/discussions/pricing-model-6b81ae90-6f83-4f5f-a664-ea365335a70e)
Pricing Model

[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

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\<0\>0\>Upvotes

* * *

1 Comment

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 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

about 5 years ago

More Options 
- 

[
# Can we see an update for devices Disk Capacity?
](/discussions/can-we-see-an-update-for-devices-disk-capacity)
There is a total Capacity listed in percentage. Can we get this percentage for each disk drive and the total of all? Also, alerts for the capacity of each drive reaching the threshold setup. Rather than just for the whole of the disks all combined.

[

Endpoint Management Software

](https://www.g2.com/tags/endpoint-management-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

Show More

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\<0\>0\>Upvotes

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0 Comments

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G2

Verified User

•

over 5 years ago

More Options 
- 

[
# How do you manage viewing ticket resolution history?
](/discussions/50721-how-do-you-manage-viewing-ticket-resolution-history)
Without reviewing every Time Record attasched to the ticket?

[

Endpoint Management Software

](https://www.g2.com/tags/endpoint-management-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)

[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

Show More

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\<0\>0\>Upvotes

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0 Comments

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G2

Verified User

•

over 7 years ago

Posted by Atera

Posted by Atera

More Options 
- 

[
# Do you have integration with 3rd party accounting systems such as QuickBooks / Freshbooks / Xero?
](/discussions/accounting-integration-4651031b-f676-492b-b645-3ceac531b16f)
Accounting Integration

[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

* * *

\<0\>0\>Upvotes

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1 Comment

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G2

Verified User

•

over 7 years ago

Posted by Atera

Posted by Atera

More Options 
- 

[
# Is your Agent Brandable? Can we white label it with our logo?
](/discussions/white-label)
White Label

[

Patch Management Software

](https://www.g2.com/tags/patch-management-software)[

network monitoring software

](https://www.g2.com/tags/network-monitoring-software)[

Remote Support Software

](https://www.g2.com/tags/remote-support-software)[

Remote Monitoring &amp; Management (RMM) Software

](https://www.g2.com/tags/remote-monitoring-amp-management-rmm-software)

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\<0\>0\>Upvotes

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1 Comment

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## Top Contributors in Atera

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### [Eyal N.](https://www.g2.com/users/1f74ebf9-51f1-492e-8538-b3a22fcc3066 "Eyal N.")

User Acquisition Team Lead

5 pts

2

DM

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### [Dragoș M.](https://www.g2.com/users/da1f3867-da02-4030-a690-670db47c4a9d "Dragoș M.")

1 pt

3

DM

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### [Drew M.](https://www.g2.com/users/20f44f03-c7c0-454f-afa4-5596f1311cf2 "Drew M.")

CEO / Principal

1 pt

4

 ![Jonathan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan K.")
JK

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### [Jonathan K.](https://www.g2.com/users/4f362667-bb8c-4059-bd69-b4999c5e968d "Jonathan K.")

Technical Support Specialist

1 pt

5

 ![alejandro H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "alejandro H.")
AH

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### [alejandro H.](https://www.g2.com/users/0482ea5c-68ae-4157-8a4a-03090e49f83c "alejandro H.")

Proyectista independiente

1 pt