1. [Home](https://www.g2.com/) 2. ... 3. [Remote Support Software](https://www.g2.com/categories/remote-support) 4. [EV Reach Discussions](https://www.g2.com/products/ev-reach/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc4c62f127a16d7ecdedb131a9bedfdb/ev-reach.png "Product Avatar Image") ](/products/ev-reach/reviews) [ EV Reach ](/products/ev-reach/reviews) (432)4.5/5 Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation . Compliance and security management Show More * * * ### 65.0 Nps Score Already have EV Reach? ### All EV Reach Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments NM Loading... [Nathan M.](https://www.g2.com/users/ddd9bb45-7025-491d-9a77-3d43e524fbe7 "Nathan M.") • over 6 years ago IT Support Desk Manager More Options - [ # DNS Issues ](/discussions/dns-issues) It seems Goverlan sometimes shows Computers and Even users not available even though they logged in and their system is on. Usually a reboot will show it back online, but sometimes that does not work. Goverlan Server services are running and good so unsure what issue is. [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Enterprise IT Management Suites Software ](https://www.g2.com/tags/enterprise-it-management-suites-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.&title=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 9 years ago More Options - [ # Is this just a Remote Desktop Solution or can I also do software deployment? ](/discussions/product-information-3be546e7-99c4-4a78-844e-cedcf151ac05) Product Information [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Enterprise IT Management Suites Software ](https://www.g2.com/tags/enterprise-it-management-suites-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.&title=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 9 years ago More Options - [ # Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints? ](/discussions/product-information-6ece32f2-dddc-410f-b7b1-84ddf1d2c4cc) Product Information [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Enterprise IT Management Suites Software ](https://www.g2.com/tags/enterprise-it-management-suites-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.&title=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 9 years ago More Options - [ # Is this a Cloud-based solution or self-hosted? Is it secure? ](/discussions/product-information-792d3484-3b09-481b-988d-e60e155f001c) Product Information [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Enterprise IT Management Suites Software ](https://www.g2.com/tags/enterprise-it-management-suites-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.&title=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 9 years ago More Options - [ # How is this product priced? ](/discussions/pricing-information) Pricing Information [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Enterprise IT Management Suites Software ](https://www.g2.com/tags/enterprise-it-management-suites-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.&title=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=EV+Reach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=EV+Reach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%0aAsk+EV+Reach+questions+and+get+answers+from+expert+users+in+our+EV+Reach+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/ev-reach/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/66c6b691243382736e759bc1a7adf329/ev-reach.svg "Product Avatar Image") ### Have you used EV Reach before? Answer a few questions to help the EV Reach community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fev-reach%2Fdiscuss%3Fsmall_ask%3Dev-reach) No ## Top Contributors in EV Reach 1 ![Pascal B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pascal B.") PB Loading... ### [Pascal B.](https://www.g2.com/users/d458ee18-08e0-4153-a6f8-2e7d57e3e66a "Pascal B.") C.E.O. 4 pts 2 ![Brian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian F.") BF Loading... ### [Brian F.](https://www.g2.com/users/723bdfa3-5a41-4593-b365-ec10777d0e5e "Brian F.") IT Manager 1 pt 3 ![Thomas M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas M.") TM Loading... ### [Thomas M.](https://www.g2.com/users/66c259a0-d869-4c11-9fee-6d76f00e6974 "Thomas M.") Systems Administrator 1 pt 4 CV Loading... ### [Christopher V.](https://www.g2.com/users/fd47b818-2e52-439e-8877-8b56fdf7fa9f "Christopher V.") System Administrator 1 pt