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At a Glance
Market Segments
Small-Business (51.2% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
$25.00 1 User Per Month
Aloware
Star Rating
(820)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,348)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Aloware. Users appreciate its user-friendly interface and robust data management capabilities, which provide a clear view of the entire sales pipeline.
- According to verified reviews, Salesforce Sales Cloud has a much larger volume of feedback, with over 24,000 reviews compared to Aloware's 810. This suggests that the insights from Salesforce users are more reliable and reflective of a broader user experience.
- Users say that Salesforce Sales Cloud's implementation process is notably quick and intuitive, with many highlighting its configurability. This allows teams to adapt stages, fields, and dashboards to fit their specific workflows, making it a strong choice for diverse business needs.
- Reviewers mention that while Aloware offers robust features like a Power dialer and SMS sequences, it struggles with overall user satisfaction, reflected in its lower G2 Score. However, users appreciate its seamless integration with CRM systems, which enhances its utility for sales teams.
- G2 reviewers highlight that Salesforce Sales Cloud provides superior support quality, with users noting the availability of extensive resources and a responsive support team. In contrast, while Aloware's support is rated positively, it does not match the comprehensive assistance offered by Salesforce.
- According to recent user feedback, Salesforce Sales Cloud is praised for its extensive partner solutions that enhance functionality, whereas Aloware is recognized for its ease of use across devices. Users enjoy the convenience of managing contacts and communications in one platform, but they may find Salesforce's broader capabilities more beneficial for larger teams.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business!
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Aloware
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.4
690
8.8
13,822
Ease of Use
8.3
704
8.2
17,803
Ease of Setup
8.4
395
7.8
8,766
Ease of Admin
8.7
196
7.9
4,454
Quality of Support
8.5
617
8.1
12,059
Has the product been a good partner in doing business?
9.0
196
8.4
4,417
Product Direction (% positive)
8.2
684
8.2
13,496
Features by Category
Sales Force Automation
Not enough data
8.8
9472
|
Verified
Not enough data
8.3
6394
|
Verified
Not enough data
8.7
9196
|
Verified
Not enough data
8.3
9444
|
Verified
Not enough data
8.0
7317
|
Verified
Not enough data
8.2
7608
|
Verified
Not enough data
8.0
6755
|
Verified
Not enough data
8.1
6656
|
Verified
Not enough data
8.3
7406
|
Verified
Marketing Automation
Not enough data
8.0
6668
|
Verified
Not enough data
8.1
6989
|
Verified
Not enough data
8.5
8022
|
Verified
Not enough data
7.9
5428
Customer Support
Not enough data
8.3
6813
|
Verified
Not enough data
8.1
6385
|
Verified
Not enough data
8.2
6784
|
Verified
Not enough data
8.0
5498
|
Verified
Not enough data
8.2
5988
|
Verified
Reporting & Analytics
Not enough data
8.5
8944
|
Verified
Not enough data
8.5
9130
|
Verified
Not enough data
8.2
7437
|
Verified
Mobile & Social
Not enough data
7.9
5618
|
Verified
Not enough data
7.8
5248
|
Verified
Not enough data
7.7
6097
|
Verified
Platform
Not enough data
8.6
3594
|
Verified
Not enough data
8.5
3600
|
Verified
Not enough data
8.6
3624
|
Verified
Not enough data
8.4
2898
|
Verified
Not enough data
8.5
3174
|
Verified
Not enough data
8.1
3193
|
Verified
Not enough data
8.7
3601
|
Verified
Not enough data
8.1
3029
Integration
Not enough data
8.5
2604
|
Verified
Not enough data
8.5
3062
|
Verified
Not enough data
8.5
2893
|
Verified
Generative AI
Not enough data
7.6
887
Agentic AI - CRM
Not enough data
7.9
248
Not enough data
7.9
247
Not enough data
8.2
246
Not enough data
8.0
242
Not enough data
8.0
239
Not enough data
8.1
242
Not enough data
8.2
244
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
43
8.6
272
7.7
44
8.8
295
7.8
43
8.8
315
7.8
43
8.6
290
Organization
8.1
43
8.9
350
8.2
43
8.8
342
8.0
43
8.8
336
Performance Analysis
7.8
48
8.4
284
8.4
47
8.8
306
Sales Analysis
Feature Not Available
8.4
284
Feature Not Available
8.8
299
Generative AI
Feature Not Available
8.5
125
Feature Not Available
8.4
125
Agentic AI - AI Sales Assistant
Not enough data
9.1
27
Not enough data
9.1
27
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.2
27
Integrated Workflows
7.0
196
8.7
521
6.8
192
8.5
513
8.3
195
8.1
468
7.5
190
8.1
463
8.1
194
8.8
525
6.6
192
8.4
471
7.3
191
8.6
484
Repeatability and Reportability
7.3
188
8.4
486
7.4
191
8.7
504
7.4
191
8.7
501
6.9
190
8.3
487
6.4
184
7.8
419
AI and Automation
6.8
184
8.5
465
6.5
185
8.4
473
6.6
186
8.3
430
Feature Not Available
8.0
434
6.6
185
7.8
416
Generative AI
Feature Not Available
7.4
271
Agentic AI - Sales Engagement
8.0
5
8.3
90
8.0
5
8.5
91
8.3
5
8.6
88
7.7
5
8.5
91
8.0
5
8.4
90
8.0
5
8.3
91
8.3
5
8.5
89
Dialing Options
8.5
191
|
Verified
Not enough data
8.5
185
|
Verified
Not enough data
Not enough data
Not enough data
Agent Tools
8.0
152
|
Verified
Not enough data
7.9
154
|
Verified
Not enough data
8.9
193
|
Verified
Not enough data
Automation
8.1
156
Not enough data
7.9
152
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
Agentic AI - Auto Dialer
9.0
5
Not enough data
8.7
5
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.3
58
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.3
14
Not enough data
9.3
12
Not enough data
9.3
14
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Text Messaging
8.0
102
Not enough data
8.4
106
Not enough data
7.7
105
Not enough data
7.5
101
Not enough data
7.2
101
Not enough data
7.4
104
Not enough data
7.6
104
Not enough data
7.6
102
Not enough data
SMS Platform
7.6
99
Not enough data
7.6
98
Not enough data
6.7
98
Not enough data
Feature Not Available
Not enough data
6.6
96
Not enough data
7.3
95
Not enough data
Agentic AI - SMS Marketing
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Quality Assurance
8.2
23
Not enough data
8.4
22
Not enough data
8.8
23
Not enough data
Engagement
9.3
23
Not enough data
9.0
23
Not enough data
8.7
21
Not enough data
Performance
8.4
23
Not enough data
8.9
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Channels
8.7
307
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
299
|
Verified
Not enough data
7.9
243
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.1
281
|
Verified
Not enough data
8.0
280
|
Verified
Not enough data
8.3
269
|
Verified
Not enough data
7.5
182
Not enough data
8.2
274
|
Verified
Not enough data
8.0
259
|
Verified
Not enough data
8.1
282
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
Agentic AI - Contact Center
8.2
10
Not enough data
7.9
8
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
Administrative
8.2
285
|
Verified
Not enough data
8.5
269
|
Verified
Not enough data
8.5
310
|
Verified
Not enough data
8.7
290
|
Verified
Not enough data
8.2
254
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Route Planning
Not enough data
9.0
33
Not enough data
9.0
35
Not enough data
9.2
36
Sales Performance Management
Not enough data
8.4
31
Not enough data
8.5
34
Not enough data
9.1
34
Presentation and Forms
Not enough data
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Platform
7.4
76
Not enough data
7.5
77
Not enough data
7.5
76
Not enough data
7.7
75
Not enough data
7.6
76
Not enough data
7.5
75
Not enough data
7.7
76
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.3
77
Not enough data
8.0
76
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.2
75
Not enough data
8.3
76
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
34
Sales Performance Features - Sales Planning
Not enough data
8.4
176
Not enough data
8.5
166
Not enough data
8.5
171
Not enough data
8.6
173
Not enough data
8.6
171
Not enough data
8.8
169
Not enough data
8.2
166
Territory Management - Sales Planning
Not enough data
8.6
168
Not enough data
8.5
173
Quota & Capacity Management - Sales Planning
Not enough data
8.4
170
Not enough data
8.4
177
Not enough data
8.4
170
Agentic AI - Sales Planning
Not enough data
8.5
59
Not enough data
8.5
58
Platform Basics - VoIP Providers
6.7
11
Not enough data
7.0
11
Not enough data
6.4
11
Not enough data
6.8
11
Not enough data
5.8
11
Not enough data
5.9
11
Not enough data
Basic Communication
8.5
34
Not enough data
5.7
32
Not enough data
7.5
34
Not enough data
Feature Not Available
Not enough data
6.1
31
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.2
34
Not enough data
7.1
34
Not enough data
7.0
34
Not enough data
Advanced Features
6.4
31
Not enough data
6.4
30
Not enough data
8.4
31
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
53
Not enough data
8.0
54
Attribution
Not enough data
8.9
449
Not enough data
8.9
453
Not enough data
8.6
433
Discovery
Not enough data
8.9
456
Not enough data
8.6
450
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.6
439
Platform
Not enough data
8.6
430
Not enough data
8.6
430
Agentic AI - Sales Performance Management
Not enough data
8.5
77
Not enough data
8.6
76
Not enough data
8.5
78
Incentives
Not enough data
8.2
440
Not enough data
8.4
504
Not enough data
8.0
438
Not enough data
8.6
515
Personalization
Not enough data
8.6
485
Not enough data
8.8
562
Not enough data
8.9
594
Not enough data
8.6
538
Administrative
Not enough data
8.7
567
Not enough data
8.5
530
Not enough data
8.4
511
Agentic AI - Email Tracking
Not enough data
8.2
67
Not enough data
8.4
65
Not enough data
8.4
65
Not enough data
8.3
66
Not enough data
8.4
66
Not enough data
8.4
65
Not enough data
8.4
68
Analytics
Not enough data
8.3
572
Not enough data
8.4
581
Not enough data
8.4
595
Customizations
Not enough data
8.7
624
Not enough data
8.5
594
Not enough data
8.6
629
Not enough data
8.4
574
Not enough data
8.4
601
Generative AI
Not enough data
7.6
295
Agentic AI - Sales Analytics
Not enough data
8.3
82
Not enough data
8.6
81
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
8.3
81
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1029
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
945
Not enough data
8.6
958
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
980
Not enough data
8.8
1048
Agentic AI - Outbound Call Tracking
9.0
5
8.5
39
9.3
5
8.5
40
Calling
9.0
295
|
Verified
8.5
186
8.1
259
|
Verified
8.4
177
8.6
275
|
Verified
8.7
186
8.8
290
|
Verified
8.7
183
Not enough data
8.8
44
Contacts
8.2
286
|
Verified
8.8
177
8.0
276
|
Verified
8.7
180
8.2
272
|
Verified
8.7
182
Insights
8.0
272
|
Verified
9.1
187
8.2
273
|
Verified
8.9
183
8.3
258
|
Verified
8.3
179
7.5
233
8.5
189
7.7
233
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
23
Not enough data
9.3
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
33
Not enough data
8.2
32
Not enough data
8.4
33
Content Management
Not enough data
8.3
352
Not enough data
8.1
343
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
341
Not enough data
8.5
223
Not enough data
8.3
350
Learning Management - Sales Enablement
Not enough data
8.7
26
Not enough data
8.7
26
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
9.1
26
Categories
Categories
Shared Categories
Aloware and Salesforce Sales Cloud are categorized as Sales Engagement, Outbound Call Tracking, and AI Sales Assistant
Unique Categories
Aloware is categorized as Auto Dialer, Call Center Infrastructure (CCI), Contact Center, VoIP Providers, SMS Marketing, and Contact Center Quality Assurance
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), and Location Intelligence
Reviews
Reviewers' Company Size
Aloware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.2%
Marketing and Advertising
7.8%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What is the maximum contacts I can add on Aloware?
1 Comment
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.
1 Comment
AR
Hi Brian,
Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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