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At a Glance
Market Segments
Small-Business (51.2% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
$25.00 1 User Per Month
Aloware
Star Rating
(820)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(25,308)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Lead Qualification with a score of 8.7, while Aloware falls short at 7.7. Reviewers mention that Salesforce's robust analytics and reporting features help in identifying high-potential leads effectively.
- Reviewers mention that Salesforce Sales Cloud offers superior Email Tracking/Automation capabilities, scoring 8.5 compared to Aloware's 6.9. Users appreciate Salesforce's seamless integration with email platforms, allowing for better tracking of customer interactions.
- Users on G2 highlight that Salesforce Sales Cloud's Opportunity and Pipeline Management features are top-notch, scoring 8.9, while Aloware scores 8.0. Reviewers say that Salesforce provides comprehensive tools for managing sales opportunities, which enhances visibility and forecasting.
- G2 users report that Aloware shines in Ease of Admin with a score of 8.7, compared to Salesforce's 7.9. Users mention that Aloware's user-friendly interface simplifies administrative tasks, making it easier for teams to manage their workflows.
- Reviewers mention that Salesforce Sales Cloud has a more extensive CRM Integration capability, scoring 8.9 versus Aloware's 8.2. Users appreciate the wide range of integrations available with Salesforce, which enhances its functionality across different platforms.
- Users say that Salesforce Sales Cloud's Quality of Support is commendable, scoring 8.1, while Aloware scores 8.5. However, reviewers mention that Aloware's support team is responsive and helpful, making it a strong contender in this area.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business!
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Aloware
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.4
690
8.8
13,801
Ease of Use
8.3
704
8.2
17,780
Ease of Setup
8.4
395
7.8
8,744
Ease of Admin
8.7
196
7.9
4,444
Quality of Support
8.5
617
8.1
12,038
Has the product been a good partner in doing business?
9.0
196
8.4
4,407
Product Direction (% positive)
8.2
684
8.2
13,475
Features by Category
Sales Force Automation
Not enough data
8.8
9459
|
Verified
Not enough data
8.3
6392
|
Verified
Not enough data
8.7
9180
|
Verified
Not enough data
8.3
9433
|
Verified
Not enough data
8.0
7314
|
Verified
Not enough data
8.2
7605
|
Verified
Not enough data
8.0
6753
|
Verified
Not enough data
8.1
6653
|
Verified
Not enough data
8.3
7404
|
Verified
Marketing Automation
Not enough data
8.0
6665
|
Verified
Not enough data
8.1
6987
|
Verified
Not enough data
8.5
8016
|
Verified
Not enough data
7.9
5425
Customer Support
Not enough data
8.3
6810
|
Verified
Not enough data
8.1
6383
|
Verified
Not enough data
8.2
6780
|
Verified
Not enough data
8.0
5496
|
Verified
Not enough data
8.2
5986
|
Verified
Reporting & Analytics
Not enough data
8.5
8936
|
Verified
Not enough data
8.5
9123
|
Verified
Not enough data
8.2
7429
|
Verified
Mobile & Social
Not enough data
7.9
5616
|
Verified
Not enough data
7.8
5247
|
Verified
Not enough data
7.7
6096
|
Verified
Platform
Not enough data
8.5
3587
|
Verified
Not enough data
8.5
3594
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3023
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3054
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
43
8.6
270
7.7
44
8.8
292
7.8
43
8.8
314
7.8
43
8.6
288
Organization
8.1
43
8.9
349
8.2
43
8.8
340
8.0
43
8.8
334
Performance Analysis
7.8
48
8.4
282
8.4
47
8.8
305
Sales Analysis
Feature Not Available
8.4
283
Feature Not Available
8.8
297
Generative AI
Feature Not Available
8.5
122
Feature Not Available
8.4
122
Agentic AI - AI Sales Assistant
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Integrated Workflows
7.0
196
8.7
519
6.8
192
8.5
511
8.3
195
8.1
467
7.5
190
8.1
462
8.1
194
8.9
521
6.6
192
8.4
470
7.3
191
8.6
483
Repeatability and Reportability
7.3
188
8.4
484
7.4
191
8.7
502
7.4
191
8.7
498
6.9
190
8.4
484
6.4
184
7.8
418
AI and Automation
6.8
184
8.5
463
6.5
185
8.4
470
6.6
186
8.3
429
Feature Not Available
8.0
433
6.6
185
7.8
415
Generative AI
Feature Not Available
7.4
269
Agentic AI - Sales Engagement
8.0
5
8.3
89
8.0
5
8.5
90
8.3
5
8.6
87
7.7
5
8.4
89
8.0
5
8.3
89
8.0
5
8.3
89
8.3
5
8.5
88
Dialing Options
8.5
191
|
Verified
Not enough data
8.5
185
|
Verified
Not enough data
Not enough data
Not enough data
Agent Tools
8.0
152
|
Verified
Not enough data
7.9
154
|
Verified
Not enough data
8.9
193
|
Verified
Not enough data
Automation
8.1
156
Not enough data
7.9
152
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
Agentic AI - Auto Dialer
9.0
5
Not enough data
8.7
5
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Text Messaging
8.0
102
Not enough data
8.4
106
Not enough data
7.7
105
Not enough data
7.5
101
Not enough data
7.2
101
Not enough data
7.4
104
Not enough data
7.6
104
Not enough data
7.6
102
Not enough data
SMS Platform
7.6
99
Not enough data
7.6
98
Not enough data
6.7
98
Not enough data
Feature Not Available
Not enough data
6.6
96
Not enough data
7.3
95
Not enough data
Agentic AI - SMS Marketing
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Quality Assurance
8.2
23
Not enough data
8.4
22
Not enough data
8.8
23
Not enough data
Engagement
9.3
23
Not enough data
9.0
23
Not enough data
8.7
21
Not enough data
Performance
8.4
23
Not enough data
8.9
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Channels
8.7
307
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
299
|
Verified
Not enough data
7.9
243
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.1
281
|
Verified
Not enough data
8.0
280
|
Verified
Not enough data
8.3
269
|
Verified
Not enough data
7.5
182
Not enough data
8.2
274
|
Verified
Not enough data
8.0
259
|
Verified
Not enough data
8.1
282
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
Agentic AI - Contact Center
8.2
10
Not enough data
7.9
8
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
Administrative
8.2
285
|
Verified
Not enough data
8.5
269
|
Verified
Not enough data
8.5
310
|
Verified
Not enough data
8.7
290
|
Verified
Not enough data
8.2
254
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Platform
7.4
76
Not enough data
7.5
77
Not enough data
7.5
76
Not enough data
7.7
75
Not enough data
7.6
76
Not enough data
7.5
75
Not enough data
7.7
76
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.3
77
Not enough data
8.0
76
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.2
75
Not enough data
8.3
76
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
171
Quota & Capacity Management - Sales Planning
Not enough data
8.4
168
Not enough data
8.4
175
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.5
56
Platform Basics - VoIP Providers
6.7
11
Not enough data
7.0
11
Not enough data
6.4
11
Not enough data
6.8
11
Not enough data
5.8
11
Not enough data
5.9
11
Not enough data
Basic Communication
8.5
34
Not enough data
5.7
32
Not enough data
7.5
34
Not enough data
Feature Not Available
Not enough data
6.1
31
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.2
34
Not enough data
7.1
34
Not enough data
7.0
34
Not enough data
Advanced Features
6.4
31
Not enough data
6.4
30
Not enough data
8.4
31
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
Not enough data
8.4
75
Not enough data
8.6
75
Not enough data
8.5
76
Incentives
Not enough data
8.2
440
Not enough data
8.4
503
Not enough data
8.0
438
Not enough data
8.6
515
Personalization
Not enough data
8.6
484
Not enough data
8.8
561
Not enough data
8.9
593
Not enough data
8.6
538
Administrative
Not enough data
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Data Sourcing
Not enough data
8.5
967
Not enough data
8.7
998
Not enough data
8.3
902
Not enough data
8.7
1029
Not enough data
8.6
962
Predictive Analytics
Not enough data
8.4
944
Not enough data
8.6
957
Not enough data
8.1
855
Not enough data
8.3
895
Sales Management
Not enough data
8.7
984
Not enough data
8.1
858
Not enough data
8.6
979
Not enough data
8.8
1047
Agentic AI - Outbound Call Tracking
9.0
5
8.5
38
9.3
5
8.5
39
Calling
9.0
295
|
Verified
8.5
186
8.1
259
|
Verified
8.4
177
8.6
275
|
Verified
8.7
186
8.8
290
|
Verified
8.7
183
Not enough data
8.8
43
Contacts
8.2
286
|
Verified
8.8
177
8.0
276
|
Verified
8.7
180
8.2
272
|
Verified
8.7
182
Insights
8.0
272
|
Verified
9.1
187
8.2
273
|
Verified
8.9
183
8.3
258
|
Verified
8.3
179
7.5
233
8.5
189
7.7
233
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
Aloware and Salesforce Sales Cloud are categorized as Sales Engagement, Outbound Call Tracking, and AI Sales Assistant
Unique Categories
Aloware is categorized as Auto Dialer, Call Center Infrastructure (CCI), Contact Center, VoIP Providers, SMS Marketing, and Contact Center Quality Assurance
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, Revenue Operations & Intelligence (RO&I), and Location Intelligence
Reviews
Reviewers' Company Size
Aloware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.2%
Marketing and Advertising
7.8%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
What is the maximum contacts I can add on Aloware?
1 Comment
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.
1 Comment
AR
Hi Brian,
Alo has multiple layers of visibility limitations when pulling down recordings, to prevent unauthorized access. Please get in touch with our...Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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