Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Membrain

At a Glance
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,491)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans
Membrain
Membrain
Star Rating
(217)4.6 out of 5
Market Segments
Small-Business (59.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$49.00 1 Users Per Month
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Membrain. Users appreciate its robust features for managing customer records and creating reliable revenue forecasts, highlighting its ability to customize sales processes to meet specific needs.
  • Users say that Salesforce Sales Cloud offers a seamless implementation experience, with many praising its intuitive onboarding wizard. In contrast, while Membrain is noted for its flexibility and ease of navigation, some users have mentioned that the setup process can be more complex, despite receiving excellent support during the transition.
  • Reviewers mention that Salesforce Sales Cloud provides superior day-to-day usability, with features like ticketing and analytics that streamline daily tasks. Users have expressed that it is essential for their workflow, stating, "I couldn't do my job without it." Membrain, while also user-friendly, is often seen as more suitable for smaller businesses, which may limit its appeal for larger teams.
  • According to verified reviews, Salesforce Sales Cloud shines in its quality of support, receiving high marks for responsiveness and helpfulness. Users have noted that the support team is proactive and knowledgeable, whereas Membrain's support is also praised but may not match the extensive resources available for Salesforce users.
  • G2 reviewers highlight that Salesforce Sales Cloud offers a broader range of integrations and advanced features, making it a more powerful tool for larger organizations. Users appreciate its comprehensive capabilities, while Membrain is recognized for its customization options, which some users find beneficial for tailoring the CRM to their specific needs.
  • Users report that while Membrain has a slightly higher star rating, indicating satisfaction with its features, the sheer volume of positive feedback for Salesforce Sales Cloud suggests a more consistent user experience across a larger user base. Membrain's strengths lie in its intuitive design and flexibility, but Salesforce's extensive feature set and market presence make it a more reliable choice for many businesses.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Browse all 4 pricing plans
Membrain
Prospecting
$49.00
1 Users Per Month
Browse all 5 pricing plans
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Membrain
Free Trial is available
Ratings
Meets Requirements
8.8
13,931
8.9
179
Ease of Use
8.2
17,919
9.0
180
Ease of Setup
7.8
8,871
8.8
90
Ease of Admin
7.9
4,476
9.1
66
Quality of Support
8.1
12,154
9.2
176
Has the product been a good partner in doing business?
8.4
4,439
9.6
65
Product Direction (% positive)
8.3
13,603
9.3
171
Features by Category
Sales Force Automation
8.8
9530
|
Verified
8.9
125
|
Verified
8.3
6401
|
Verified
8.2
82
8.7
9258
|
Verified
9.2
130
|
Verified
8.3
9489
|
Verified
9.1
129
|
Verified
8.0
7324
|
Verified
8.2
106
|
Verified
8.2
7617
|
Verified
8.6
110
|
Verified
8.0
6763
|
Verified
8.0
87
|
Verified
8.1
6663
|
Verified
7.9
83
|
Verified
8.3
7414
|
Verified
7.9
89
Marketing Automation
8.0
6675
|
Verified
7.5
80
8.1
6994
|
Verified
Feature Not Available
8.5
8061
|
Verified
8.6
104
|
Verified
7.9
5429
7.8
35
Customer Support
8.3
6829
|
Verified
8.4
88
8.1
6389
|
Verified
8.3
84
8.2
6789
|
Verified
8.3
87
8.0
5499
|
Verified
7.9
76
8.2
5993
|
Verified
8.3
80
Reporting & Analytics
8.5
8986
|
Verified
8.7
116
|
Verified
8.5
9157
|
Verified
8.9
122
|
Verified
8.2
7455
|
Verified
8.4
105
|
Verified
Mobile & Social
7.9
5622
|
Verified
8.3
80
|
Verified
7.8
5249
|
Verified
7.9
77
|
Verified
7.7
6103
|
Verified
7.9
95
|
Verified
Platform
8.5
3610
|
Verified
9.2
79
|
Verified
8.5
3613
|
Verified
9.0
72
|
Verified
8.6
3625
|
Verified
9.2
73
|
Verified
8.4
2897
|
Verified
8.4
60
|
Verified
8.5
3173
|
Verified
7.7
54
8.1
3190
|
Verified
8.3
58
|
Verified
8.7
3610
|
Verified
9.3
71
|
Verified
8.1
3027
7.9
54
Integration
8.5
2602
|
Verified
8.7
70
|
Verified
8.5
3068
|
Verified
8.2
56
|
Verified
8.5
2895
|
Verified
8.1
59
|
Verified
Generative AI
7.6
887
6.8
37
Agentic AI - CRM
7.8
248
6.4
12
7.9
246
7.5
12
8.2
247
7.4
12
8.0
240
6.9
12
8.0
238
6.7
12
8.0
241
7.0
11
8.1
243
6.5
12
Not enough data
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
46
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
413
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Not enough data
Organization
9.0
353
Not enough data
8.8
344
Not enough data
8.8
339
Not enough data
Performance Analysis
8.4
285
Not enough data
8.8
307
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
301
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
8.3
611
7.9
31
Integrated Workflows
8.7
522
9.1
30
8.5
515
9.2
28
8.1
469
7.7
24
8.1
464
7.6
21
8.8
526
8.0
26
8.4
472
8.8
27
8.6
484
8.4
23
Repeatability and Reportability
8.4
486
8.7
25
8.7
504
9.2
24
8.7
501
9.2
22
8.3
486
9.2
28
7.8
418
7.8
19
AI and Automation
8.5
465
8.8
21
8.4
473
8.7
23
8.3
429
7.8
21
8.0
433
7.6
19
7.8
415
8.0
20
Generative AI
7.4
270
7.6
13
Agentic AI - Sales Engagement
8.3
89
6.0
5
8.5
90
6.3
5
8.6
87
6.3
5
8.4
90
6.7
5
8.3
89
6.3
5
8.2
90
6.3
5
8.5
90
7.0
5
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.8
179
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
8.3
73
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.7
40
Not enough data
Territory Mapping
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Not enough data
Route Planning
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Not enough data
Sales Performance Management
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Not enough data
Presentation and Forms
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Not enough data
8.3
176
Not enough data
Integrations
8.1
155
Not enough data
8.5
156
Not enough data
8.1
155
Not enough data
8.1
154
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
150
Not enough data
8.2
153
Not enough data
8.3
153
Not enough data
Automatic Rules & Configurations
8.4
154
Not enough data
8.3
154
Not enough data
8.0
155
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
8.5
191
Not enough data
Sales Performance Features - Sales Planning
8.4
174
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
171
Not enough data
8.6
169
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
168
Not enough data
8.4
175
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
8.5
506
Not enough data
Agentic AI - Lead Scoring
7.8
55
Not enough data
8.2
54
Not enough data
7.9
56
Not enough data
8.0
56
Not enough data
Attribution
8.9
452
Not enough data
8.9
456
Not enough data
8.6
435
Not enough data
Discovery
8.9
460
Not enough data
8.6
453
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
442
Not enough data
Platform
8.6
432
Not enough data
8.6
432
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.5
680
8.3
83
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
8.0
50
8.4
503
8.0
56
|
Verified
8.0
436
7.4
40
|
Verified
8.6
514
8.2
48
Personalization
8.6
485
8.4
68
8.8
561
8.6
63
|
Verified
8.9
594
9.0
78
|
Verified
8.6
536
8.9
70
|
Verified
Administrative
8.7
565
8.1
62
|
Verified
8.5
528
8.7
60
|
Verified
8.4
509
8.5
61
|
Verified
8.3
711
Not enough data
Agentic AI - Email Tracking
8.1
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.3
63
Not enough data
Analytics
8.3
567
Not enough data
8.4
576
Not enough data
8.3
590
Not enough data
Customizations
8.7
621
Not enough data
8.5
591
Not enough data
8.6
624
Not enough data
8.4
569
Not enough data
8.4
596
Not enough data
Generative AI
7.5
290
Not enough data
8.5
1,193
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
8.3
79
Not enough data
Data Sourcing
8.5
967
Not enough data
8.7
998
Not enough data
8.3
901
Not enough data
8.7
1030
Not enough data
8.6
961
Not enough data
Predictive Analytics
8.4
946
Not enough data
8.6
960
Not enough data
8.1
855
Not enough data
8.3
895
Not enough data
Sales Management
8.7
984
Not enough data
8.1
858
Not enough data
8.6
981
Not enough data
8.8
1051
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.7
219
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.8
44
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
8.7
311
8.5
51
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
8.7
46
|
Verified
8.8
250
8.7
45
|
Verified
8.5
209
9.0
42
|
Verified
8.5
244
7.4
36
|
Verified
Feedback
8.8
239
8.2
41
|
Verified
8.6
234
8.5
42
|
Verified
8.6
215
8.4
40
|
Verified
8.6
202
8.8
40
|
Verified
8.8
226
8.9
44
|
Verified
8.9
229
9.0
44
|
Verified
8.7
200
Feature Not Available
Generative AI
7.6
72
8.3
10
8.3
441
7.4
75
Agentic AI - Sales Enablement
8.0
34
5.2
7
8.0
33
4.3
7
8.2
34
4.3
7
Content Management
8.3
353
8.7
59
|
Verified
8.1
344
8.0
51
8.2
330
8.4
61
8.5
319
8.7
63
8.3
337
8.8
59
Analytics
8.7
346
8.9
72
8.4
344
9.1
69
8.4
225
9.0
64
8.3
351
8.7
59
Learning Management - Sales Enablement
8.3
27
7.3
5
8.4
27
7.7
5
8.5
27
7.3
5
Revenue Enablement - Sales Enablement
8.3
26
7.3
5
8.3
29
3.7
5
8.8
28
8.0
5
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales (formerly Salesforce Sales Cloud)
Membrain
Membrain
Agentforce Sales (formerly Salesforce Sales Cloud) and Membrain are categorized as Sales Engagement, Sales Coaching, Sales Enablement, Sales Performance Management, and CRM
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
20.5%
Mid-Market(51-1000 emp.)
46.0%
Enterprise(> 1000 emp.)
33.5%
Membrain
Membrain
Small-Business(50 or fewer emp.)
59.7%
Mid-Market(51-1000 emp.)
35.3%
Enterprise(> 1000 emp.)
5.0%
Reviewers' Industry
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales (formerly Salesforce Sales Cloud)
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Membrain
Membrain
Information Technology and Services
11.8%
Computer Software
9.9%
Professional Training & Coaching
7.9%
Management Consulting
7.4%
Marketing and Advertising
4.9%
Other
58.1%
Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales (formerly Salesforce Sales Cloud) Alternatives
Clari
Clari
Add Clari
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Apollo.io
Apollo.io
Add Apollo.io
Outreach
Outreach
Add Outreach
Membrain
Membrain Alternatives
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Nutshell
Nutshell
Add Nutshell
Pipedrive
Pipedrive
Add Pipedrive
Discussions
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales (formerly Salesforce Sales Cloud) Discussions
When do you need a CRM?
11 Comments
Mohammad Fahad A.
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post! Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
Anamika S.
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
Manoj M.
MM
1. Customer Management, 2. Employee Day to Day Activity tracking, 3. Make your business process smooth 4. Automated workflow 5. Validated workflow...Read more
Membrain
Membrain Discussions
Email & calendar integration?
2 Comments
Ashutosh K.
AK
Yes Google calendar and Gmail integration work well. Absolutely fine. Seamless integration and live data flowsRead more
What is Membrain used for?
2 Comments
Fernando M.
FM
Membrain is a platform who support the way that you are selling on the industry, increase your sales effectiveness, strategy and improve your skills...Read more
How is Membrain different from Salesforce?
1 Comment
Official Response from Membrain
The initial promise of CRM systems was to gather all information about customers in a central database. Salesforce’s moved CRM to the cloud and removed the...Read more