User Interviews
User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 🧑💻 user research, 📊 market research, and 🤖 AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place. Our flexible platform and powerful integrations make it easy for enterprises, technology partners, and agency teams to run any kind of research with confidence. Get started at for free at https://www.userinterviews.com. HOW IT WORKS: 1. RECRUIT PARTICIPANTS: Create hybrid panels of users and prospects for fast, easy recruitment. We can source qualified participants with more speed, precision, and scale than any other panel provider because of our extensive network and advanced matching system. 2. AUTOMATE WORKFLOWS: Source, screen, schedule, track, and pay participants, all in one place. Eliminate recruitment busywork with workflow automations and integrations with popular research and productivity tools. 3. ANALYZE INSIGHTS: Accelerate time to insight with session transcripts, traceable observations, highlight reels, and deep dive analysis, all powered by AI. 4. GOVERN RESEARCH: Run a world-class research practice as the work of customer understanding becomes distributed. Our platform helps you keep a global record of research activity and automate compliance with your team’s standards. User Interviews is built for research, product, and AI teams who do frequent, collaborative research.
Average Rating: 4.6/5.0
Total Reviews: 681
G2 Deal: Get 3 Free Research Participants!
User Interviews helps teams make better business and product decisions by making user research easier, faster, and more joyful. Sign up today through G2 Deals and get 3 free research participants (a $360 value!).
Price: ~~$360~~ → $0
How Do G2 Users Rate User Interviews?
- Ease of Use: 9.0/10 (Category avg: 9.0/10)
- Sorting: 6.7/10 (Category avg: 8.4/10)
- In-App: 6.9/10 (Category avg: 8.3/10)
- On-Site: 6.0/10 (Category avg: 8.1/10)
Who Is the Company Behind User Interviews?
- Seller: UserTesting
- Company Website:
- Year Founded: 2007
- HQ Location: San Francisco, CA
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Twitter: @usertesting
42,832 Twitter followers -
LinkedIn® Page: www.linkedin.com
1,876 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: UX Researcher, Project Manager
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 57% Small, 23% Medium
What Do G2 Reviewers Say About User Interviews?
AI-generated summary from verified user reviews
Pros
- Users find User Interviews incredibly easy to use, facilitating seamless collaboration and efficient participant recruitment.
- Users highlight the responsive customer support of User Interviews, enhancing their overall experience and efficiency.
- Users appreciate the quick and effective recruitment of User Interviews, streamlining their research process significantly.
- Users value the high quality and reliability of participants in User Interviews, enhancing feedback integrity and confidence.
- Users value the convenient scheduling feature of User Interviews, enhancing their research session management seamlessly.
Cons
- Users face significant survey issues due to fraudulent participants and inadequacies in the participant screening process.
- Users find the limited customization options frustrating, hindering efficient study setup and participant management.
- Users find the UI slow and overly complex, hindering ease of use and survey creation efficiency.
- Users face recruitment issues due to quotas, high costs, and fraudulent participants, impacting study integrity and efficiency.
- Users are frustrated by complicated UX improvements, making essential features inefficient and leading to potential switch to competitors.
What Are Recent G2 Reviews of User Interviews?
"My first 'go to' for all my recruiting needs!"
Rating: 5.0/5.0 stars
— Candice M.
"A fun and easy way to make a difference."
Rating: 4.0/5.0 stars
— Benjamin G.
What Are G2 Users Discussing About User Interviews?
- What is User Interviews used for?
- How many user interviews should you do? - 2 comments
- Why is a user interview important? - 1 comment
- How do you recruit a user for an interview? - 1 comment
- What do user interviews pay? - 2 comments
