# Best User Provisioning and Governance Tools - Page 5

## How Many User Provisioning and Governance Tools Products Does G2 Track?

**Total Products under this Category:** 191

### Category Stats (Jul 2026)

- **Average Rating:** 4.49/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** miniOrange Identity & Access Management (+0.77%) - Among all products in this category, miniOrange Identity & Access Management recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank User Provisioning and Governance Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 14,600+ Authentic Reviews
- 191+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for User Provisioning and Governance Tools
 ![G2 Grid® for User Provisioning and Governance Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/user-provisioning-and-governance-tools/grids.png?focus%5B%5D=633&focus%5B%5D=36316&focus%5B%5D=3899&focus%5B%5D=1640029&focus%5B%5D=4533&focus%5B%5D=4206&focus%5B%5D=5689&focus%5B%5D=22264)

Highlighted products: Okta, JumpCloud, Microsoft Entra ID, Rippling IT, 1Password, SailPoint, ManageEngine ADManager Plus, and Auth0.

Underlying data: [Grid® JSON](https://www.g2.com/categories/user-provisioning-and-governance-tools/grids.json?focus%5B%5D=okta&focus%5B%5D=jumpcloud&focus%5B%5D=microsoft-entra-id&focus%5B%5D=rippling-it&focus%5B%5D=1password&focus%5B%5D=sailpoint&focus%5B%5D=manageengine-admanager-plus&focus%5B%5D=auth0)

**Sponsored**

### JumpCloud

JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=255&secure%5Bchosen_at%5D=2026-07-27T20%3A42%3A40Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=36316&secure%5Bresource_id%5D=255&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-provisioning-and-governance-tools%3Fpage%3D5&secure%5Btoken%5D=761e802903af0b693280e5f6a1be4ec2be669026ae28b3e7db1334dc8f575353&secure%5Burl%5D=https%3A%2F%2Fjumpcloud.com%2Flp%2Fcloud-directory-fava-bean%3Futm_source%3DG2-Paid%26utm_medium%3DPaid-Directory%26utm_content%3DGoverance%26utm_campaign%3DG2PaidPromotions&secure%5Burl_type%5D=paid_promos)

### [StackBob](https://www.g2.com/products/stackbob/reviews)

StackBob.ai is an Agentic Identity Governance solution that completes the enterprise IAM stack by integrating applications that lack SCIM, APIs, or connectors, reducing manual provisioning and compliance risk. Powered by proprietary No-Code Autonomous Provisioning (NCAP™) technology, StackBob.ai operates alongside existing IGA and IdP platforms without replacement, migration, or re-architecture. It also eliminates the need for enterprise-tier licensing to obtain SCIM/APIs and enables automated joiner–mover–leaver workflows for previously non-integrated applications.

**Average Rating:** 5.0/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate StackBob?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Mobile App:** 8.1/10 (Category avg: 7.5/10)
- **APIs:** 9.0/10 (Category avg: 8.5/10)
- **Bi-directional Identity Synchronization:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind StackBob?

- **Seller:** [StackBob](https://www.g2.com/sellers/stackbob)
- **Year Founded:** 2022
- **HQ Location:** Seattle, US
- **Twitter:** @stackbobai (96 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/stackbob (9 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 75% Medium, 25% Small

#### What Do G2 Reviewers Say About StackBob?

_AI-generated summary from verified user reviews_

##### Pros

- Users value StackBob for its **real-time visibility and control** , simplifying access management and enhancing security against breaches.
- Users appreciate the **smooth onboarding process** of StackBob, making setup and management effortless and efficient.
- Users commend the **excellent customer support** of StackBob, appreciating the responsiveness and helpfulness of the team.
- Users find StackBob to be incredibly **easy to use** , streamlining access management and simplifying task organization.
- Users commend the **robust security features** of StackBob, ensuring real-time visibility and control over access management.

##### Cons

- Users find the **dashboard usability complex** , wishing for simpler navigation to enhance their experience.
- Users face **missing features** in StackBob, reflecting its still-maturing status, though support is responsive and helpful.
- Users note the **sync issues** with StackBob, requiring manual information updates, impacting convenience and efficiency.

#### What Are Recent G2 Reviews of StackBob?

**["All-in-one IAM solution for agencies"](https://www.g2.com/survey_responses/stackbob-review-11500659)**

**Rating:** 5.0/5.0 stars

_— Ivan N._

[Read full review](https://www.g2.com/survey_responses/stackbob-review-11500659)

**["Modern IAM That Simplifies Access!!"](https://www.g2.com/survey_responses/stackbob-review-11734910)**

**Rating:** 5.0/5.0 stars

_— Nisa M._

[Read full review](https://www.g2.com/survey_responses/stackbob-review-11734910)

### [ZeroTek – Okta for MSPs](https://www.g2.com/products/zerotek-okta-for-msps/reviews)

MSPs are increasingly delivering identity as a core security service—SSO, MFA, and lifecycle management—across a growing customer base. ZeroTek is a multi-tenant platform purpose-built for MSP delivery, helping you launch and run Okta-powered IAM as a robust, high-quality service for all your SMB clients, no matter the size. With ZeroTek, you can: - create customer Okta orgs on-demand - manage daily identity operations from a single dashboard - securely deep-link into customer admin consoles when needed - use MSP-specific roles (RBAC) to support least-privilege operations - support audits, cybersecurity insurance, and compliance with ZeroTek's comprehensive logs - reduce operational friction with ZeroTek's reporting, billing visibility, and integrations - roll out field-tested baseline security configurations with ZeroConfig in minutes, not hours—so every customer starts with proven security best practices from day one - use ZeroConfig to monitor for configuration drift from your defined baseline ZeroTek offers MSP-exclusive Okta licensing that is consumption-based and billed monthly, so there are no contracts, renewals, or license pools to manage. When you deliver Okta IAM to your clients through ZeroTek, you own the client relationship—not any other vendor. No one does IAM better than Okta; no one does Okta for MSPs better than ZeroTek.

**Average Rating:** 4.8/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate ZeroTek – Okta for MSPs?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind ZeroTek – Okta for MSPs?

- **Seller:** [ZeroTek](https://www.g2.com/sellers/zerotek-69105523-7898-45cd-9d6b-69c96d9583b3)
- **Company Website:** https://zerotek.com/
- **Year Founded:** 2016
- **HQ Location:** Ottawa, Ontario, Canada
- **LinkedIn® Page:** https://www.linkedin.com/company/zerotek/ (22 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 70% Small, 10% Medium

#### What Do G2 Reviewers Say About ZeroTek – Okta for MSPs?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **overall ease of use** and flexibility of ZeroTek Okta for MSPs, enhancing their operational efficiency.
- Users value the **automation features** of ZeroTek Okta for streamlining setup and enhancing focus on integrations.
- Users value the **customizability** of ZeroTek Okta for MSPs, streamlining setup and enabling tailored configurations effectively.
- Users find **deployment easy** with ZeroTek Okta for MSPs, greatly reducing setup time and enhancing integration focus.
- Users value the **easy management** of ZeroTek Okta for MSPs, streamlining setup and integration significantly.

#### What Are Recent G2 Reviews of ZeroTek – Okta for MSPs?

**["Streamlined Management with Stellar Support"](https://www.g2.com/survey_responses/zerotek-okta-for-msps-review-12460745)**

**Rating:** 5.0/5.0 stars

_— Kyle F._

[Read full review](https://www.g2.com/survey_responses/zerotek-okta-for-msps-review-12460745)

**["ZeroTek Okta: A Game-Changer for MSP Flexibility"](https://www.g2.com/survey_responses/zerotek-okta-for-msps-review-12008741)**

**Rating:** 5.0/5.0 stars

_— Nicholas T._

[Read full review](https://www.g2.com/survey_responses/zerotek-okta-for-msps-review-12008741)

### [Application Workspace](https://www.g2.com/products/application-workspace/reviews)

Application Workspace is an end-to-end application delivery and management platform designed to improve IT scalability, automation, and end-user experience. It centralizes how you package, deliver, and update applications across Windows, macOS, and virtual environments (including AVD, Windows 365, Citrix, and other VDI platforms) while working alongside tools like Microsoft Intune, Configuration Manager, Jamf, and Workspace ONE rather than replacing them. Built to eliminate common application management frustrations, Application Workspace helps IT teams streamline the full application lifecycle, reduce manual effort, and give employees a consistent, self-service way to access the software they need from any device or workspace. Why organizations choose Application Workspace • Centralized application management: Install, configure, monitor, and update your entire application catalog from a single console, instead of juggling multiple portals, scripts, and tools. • Automated updates with Setup Store: Keep applications current with a curated catalog of 7,000+ pre-packaged Windows and macOS titles, managed updates, and the ability to retain your customizations release after release, cutting down repetitive packaging work. • Smart Icon technology and unified access: Deliver apps and shortcuts through Smart Icons that automatically install, stream, or remote-launch based on context (device, OS, network, or workspace), so users get the right version every time without thinking about where it runs. • Contextual triggers and rollout control: Use identity, location, device type, and other conditions to control when and where applications are available. Apply phased deployments and rollout rings (Dev/Test/Prod, Canary/Early/Broad) to reduce risk and keep changes predictable. • Enhanced device onboarding and rebuilds: Apply advanced application controls during Windows Autopilot and macOS enrollment so new or rebuilt devices pull down the right agent, catalog, and Smart Icons quickly. Users quickly get back to productivity without manual reinstall lists. Recast Software, the maker of Right Click Tools, is redefining modern application management with Application Workspace. Trusted by IT teams in more than 125 countries and managing over 60 million endpoints, Recast extends that expertise into a platform that simplifies deployments, automates updates, and enhances existing investments in Intune, ConfigMgr, Jamf, and Workspace ONE. Available via the Microsoft Marketplace, Application Workspace is built for scale and flexibility, giving IT teams the control and confidence they need to manage applications anywhere.

**Average Rating:** 4.5/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Application Workspace?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Mobile App:** 8.3/10 (Category avg: 7.5/10)
- **APIs:** 8.3/10 (Category avg: 8.5/10)
- **Bi-directional Identity Synchronization:** 5.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Application Workspace?

- **Seller:** [Recast Software](https://www.g2.com/sellers/recast-software)
- **Company Website:** https://www.recastsoftware.com
- **Year Founded:** 2015
- **HQ Location:** St. Louis Park
- **Twitter:** @RecastSoftware (2,103 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/recastsoftware (174 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 56% Medium, 22% Small

#### What Do G2 Reviewers Say About Application Workspace?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Application Workspace to offer **ease of use** , significantly simplifying configuration and application distribution processes.
- Users value the **exceptional user-friendliness** of Application Workspace, facilitating quick setup and management for newcomers.
- Users value the **customizability** of Application Workspace, facilitating tailored setups for diverse organizational needs.
- Users love the **customization options** in Application Workspace, enhancing flexibility and user control for diverse organizational needs.
- Users appreciate the **ease of learning** in Application Workspace, enabling quick setup and management for newcomers.

##### Cons

- Users find the **difficult customization** of Application Workspace overwhelming, as advanced features can complicate the setup process.
- Users find the **lack of features** in Application Workspace leaves much to be desired compared to better suites.
- Users find the **learning curve steep** due to advanced customization options that can overwhelm newcomers.
- Users feel that the **limited customization** options can be overwhelming and may require manual adjustments, which are time-consuming.
- Users are frustrated by the **missing export and import options** , relying solely on connectors for data transfer.

#### What Are Recent G2 Reviews of Application Workspace?

**["Fast, Easy Application Deployments—Much Quicker Than Native Intune"](https://www.g2.com/survey_responses/application-workspace-review-12748502)**

**Rating:** 5.0/5.0 stars

_— Kyle H._

[Read full review](https://www.g2.com/survey_responses/application-workspace-review-12748502)

**["Powerful Graph API + Intune toolkit for faster onboarding and permission checks"](https://www.g2.com/survey_responses/application-workspace-review-13051120)**

**Rating:** 4.0/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/application-workspace-review-13051120)

### [Clear Skye IGA](https://www.g2.com/products/clear-skye-iga/reviews)

Clear Skye IGA is an identity security solution built on the ServiceNow Platform. It provides identity governance through access request, access certification, employee lifecycle automation, and workflow management. With identity data on ServiceNow, Clear Skye plugs directly into your business processes, provides deep identity control and insights, and builds the bridge between the business and IT.

**Average Rating:** 4.6/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Clear Skye IGA?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Mobile App:** 8.3/10 (Category avg: 7.5/10)
- **APIs:** 9.2/10 (Category avg: 8.5/10)
- **Bi-directional Identity Synchronization:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Clear Skye IGA?

- **Seller:** [Clear Skye](https://www.g2.com/sellers/clear-skye)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California, United States
- **Twitter:** @ClearSkyeInc (143 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10689669/ (33 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 63% Large, 38% Medium

#### What Do G2 Reviewers Say About Clear Skye IGA?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless integration capabilities** of Clear Skye IGA, enhancing efficiency with systems like ServiceNow.
- Users value the **seamless integration** with ServiceNow, enhancing their overall experience and efficiency.

##### Cons

- Users find the **difficult learning curve** challenging, particularly for those unfamiliar with similar services.
- New users find the **learning curve challenging** , especially if unfamiliar with ServiceNow systems.
- Users report **licensing issues** with Clear Skye IGA, leading to the need for frequent technical support for minor problems.
- Users often experience **poor customer support** , struggling to resolve minor issues with Clear Skye IGA effectively.
- Users find the **steep learning curve** challenging, especially those unfamiliar with Service-Now integrations.

#### What Are Recent G2 Reviews of Clear Skye IGA?

**["Clear Skye with Clear View"](https://www.g2.com/survey_responses/clear-skye-iga-review-10754495)**

**Rating:** 5.0/5.0 stars

_— SANYAM M._

[Read full review](https://www.g2.com/survey_responses/clear-skye-iga-review-10754495)

**["The Best for development"](https://www.g2.com/survey_responses/clear-skye-iga-review-10807515)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/clear-skye-iga-review-10807515)

### [Azure Compute](https://www.g2.com/products/azure-compute/reviews)

Azure compute is an on-demand computing service for running cloud-based applications.

**Average Rating:** 4.6/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Azure Compute?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Azure Compute?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,091,739 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®)
- **Ownership:** MSFT

#### Who Uses This Product?

- **Company Size:** 42% Small, 42% Large

#### What Are Recent G2 Reviews of Azure Compute?

**["Azure Compute--High usability, great customisation"](https://www.g2.com/survey_responses/azure-compute-review-6566402)**

**Rating:** 5.0/5.0 stars

_— Kavya P._

[Read full review](https://www.g2.com/survey_responses/azure-compute-review-6566402)

**["Azure Compute"](https://www.g2.com/survey_responses/azure-compute-review-6482977)**

**Rating:** 5.0/5.0 stars

_— infant r._

[Read full review](https://www.g2.com/survey_responses/azure-compute-review-6482977)

### [LogMeOnce](https://www.g2.com/products/logmeonce/reviews)

LogMeOnce Team Password Manager is a comprehensive solution designed to help teams efficiently manage and secure their passwords. It offers a user-friendly interface that simplifies password administration, facilitates secure sharing among team members, and ensures access from any device or location. Ideal for teams of up to 50 members, LogMeOnce enhances security protocols while promoting productivity by reducing the complexities associated with password management. Key Features and Functionality: - Simple Administration: Streamlines the management of multiple passwords, allowing IT administrators to set up best practices and enforce security policies effectively. - Auto Login & Autofill: Provides seamless access to applications with single-click authentication, enhancing user convenience and efficiency. - Secure Sharing: Enables secure credential sharing among team members without exposing actual passwords, ensuring sensitive information remains protected. - Dedicated Employee Vaults: Offers individual password vaults for each employee, maintaining a clear separation between personal and professional credentials. - Multiple Two-Factor Authentication Options: Supports various 2FA methods, including SMS, voice call, email, Google Authenticator, and more, to enhance account security. - Passwordless Login: Introduces innovative authentication methods like PhotoLogin and QR code login, eliminating the need for traditional passwords. Primary Value and User Solutions: LogMeOnce Team Password Manager addresses the critical need for secure and efficient password management within teams. By centralizing password storage and enforcing robust security measures, it mitigates the risks associated with weak or reused passwords. The platform's secure sharing capabilities foster collaboration without compromising sensitive information. Additionally, its user-friendly design and advanced features like passwordless login and multiple 2FA options enhance both security and productivity, allowing teams to focus on their core tasks without the burden of managing multiple credentials.

**Average Rating:** 3.9/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate LogMeOnce?

- **Has the product been a good partner in doing business?:** 5.8/10 (Category avg: 9.0/10)

#### Who Is the Company Behind LogMeOnce?

- **Seller:** [LogmeOnce](https://www.g2.com/sellers/logmeonce)
- **Year Founded:** 2011
- **HQ Location:** McLean, VA
- **Twitter:** @LogmeOnce (9,435 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2849334/ (11 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 39% Medium, 33% Small

#### What Do G2 Reviewers Say About LogMeOnce?

_AI-generated summary from verified user reviews_

##### Pros

- Users find LogMeOnce to be **user-friendly** , making account management and security seamless and straightforward.
- Users find LogMeOnce's **reliability** impressive, noting it works flawlessly most of the time with effective security features.
- Users value the **two-factor authentication options** in LogMeOnce, enhancing security for their accounts effectively.
- Users appreciate the **access ease** of LogMeOnce, benefiting from passwordless authentication and secure storage options.
- Users value LogMeOnce for its **advanced security features** , providing robust protection through multi-factor and passwordless authentication.

##### Cons

- Users face frequent **autofill issues** with LogMeOnce, experiencing persistent password prompts and user conflict errors.
- Users find the **complexity of setup and features** in LogMeOnce demanding and time-consuming, especially for non-tech-savvy individuals.
- Users find the **complex setup** of LogMeOnce challenging, requiring significant time to navigate its features effectively.
- Users face a **complex usability** challenge with LogMeOnce, needing time to adapt to its advanced features.
- Users note the **high cost** of LogMeOnce, with limitations in the free version requiring a paid subscription for full features.

#### What Are Recent G2 Reviews of LogMeOnce?

**["Best password manager of all time!!"](https://www.g2.com/survey_responses/logmeonce-review-7975226)**

**Rating:** 4.0/5.0 stars

_— Shardul R._

[Read full review](https://www.g2.com/survey_responses/logmeonce-review-7975226)

**["Best - Advanced - Secure Password Management and Identity Protection solution in Market"](https://www.g2.com/survey_responses/logmeonce-review-8211092)**

**Rating:** 4.0/5.0 stars

_— Shubham K._

[Read full review](https://www.g2.com/survey_responses/logmeonce-review-8211092)

### [ManageEngine M365 Manager Plus](https://www.g2.com/products/manageengine-m365-manager-plus/reviews)

O365 Manager Plus provides exhaustive preconfigured reports on Office 365 and helps you perform complex tasks including bulk user management, bulk mailbox management, secure delegation, and more. Monitor Office 365 services around the clock, and receive instant email notifications about service outages. Automate all the user and mailbox management tasks to reduce the workload. O365 Manager Plus eases compliance management with built-in compliance reports and offers advanced auditing and alerting features to keep your Office 365 setup secure.

**Average Rating:** 4.3/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate ManageEngine M365 Manager Plus?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Mobile App:** 8.6/10 (Category avg: 7.5/10)
- **APIs:** 9.0/10 (Category avg: 8.5/10)
- **Bi-directional Identity Synchronization:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ManageEngine M365 Manager Plus?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,880 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Company Size:** 57% Medium, 29% Large

#### What Do G2 Reviewers Say About ManageEngine M365 Manager Plus?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ManageEngine M365 Manager Plus, benefiting from smooth integration and intuitive features.
- Users praise the **amazing customer support** of ManageEngine M365 Manager Plus, noting prompt and efficient responses.
- Users appreciate the **unified dashboard** of M365 Manager Plus for efficiently managing all Microsoft 365 services.
- Users value the **easy integrations** with Microsoft 365 products, enhancing their overall experience and productivity.
- Users value the **easy management** of user accounts, complemented by outstanding and efficient customer support.

##### Cons

- Users find the **high cost** of ManageEngine M365 Manager Plus challenging for organizations, impacting overall satisfaction.
- Users express frustration over the **lack of control** in managing costs and troubleshooting complex issues effectively.
- Users find the **support services unwelcoming** , leading to frustrations in resolving issues efficiently.
- Users find the **AI interface lacking** , indicating that improvements are needed for a better experience.
- Users report that the **resource limitations** can lead to high utilization, affecting overall performance and efficiency.

#### What Are Recent G2 Reviews of ManageEngine M365 Manager Plus?

**["Effortless Integration with Microsoft 365 and User-Friendly Design"](https://www.g2.com/survey_responses/manageengine-m365-manager-plus-review-12022100)**

**Rating:** 4.5/5.0 stars

_— Chinthaka J._

[Read full review](https://www.g2.com/survey_responses/manageengine-m365-manager-plus-review-12022100)

**["Unified Dashboard Makes Microsoft 365 Management Effortless"](https://www.g2.com/survey_responses/manageengine-m365-manager-plus-review-12065039)**

**Rating:** 5.0/5.0 stars

_— ganapathi h._

[Read full review](https://www.g2.com/survey_responses/manageengine-m365-manager-plus-review-12065039)

### [miniOrange Identity & Access Management](https://www.g2.com/products/miniorange-identity-access-management/reviews)

miniOrange IAM trusted platform offers frictionless solutions like - Single Sign-On, Multi-Factor Authentication, User lifeCycle Management, Passwordless Authentication, and much more. miniOrange’s ultimate goal is to balance security for the enterprises and provide seamless access to their Workforce, Customer and partners to the exact dedicated resources so that they can focus on what's important. We trust in building a highly customizable solution which has support for both On-premise and Cloud deployment options like identity-as-a-service (IDaaS), which can be used by both IT and Developer teams. By harnessing the power of the IAM cloud, miniOrange allows people to access applications on any device at any time, while still enforcing strong security policies. It directly integrates with an organization's existing directories and identity systems, helping to implement the service quickly at large scale and low total cost. Safeguarding billions of login transactions each month for 5000+ organizations, miniOrange delivers convenience, privacy, and security so that customers can focus on innovation, work faster, boost revenue and stay secure. For more information, visit https://www.miniorange.com/ or Snapshot- Visit our site : www.miniorange.com Year Founded: 2012 Locations : Pune, India | New York, NY | SAN JOSE, CA Phone No. : USA: +1 978 658 9387 India: +91 97178 45846 Email : info@xecurify.com

**Average Rating:** 4.6/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate miniOrange Identity & Access Management?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind miniOrange Identity & Access Management?

- **Seller:** [miniOrange](https://www.g2.com/sellers/miniorange)
- **Year Founded:** 2012
- **HQ Location:** Pune, India
- **Twitter:** @miniOrange\_it (28 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/miniorange/about (566 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 37% Medium, 34% Small

#### What Do G2 Reviewers Say About miniOrange Identity & Access Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with miniOrange, enjoying quick setup and seamless integration across all applications.
- Users value the **flexibility of multi-factor authentication options** in miniOrange, enhancing security and user experience across platforms.
- Users value the **robust security features** of miniOrange Identity & Access Management, enhancing protection against malware and phishing attacks.
- Users appreciate the **smooth integration of Single Sign-On** , simplifying access across multiple applications without password hassles.
- Users appreciate the **smooth integration** of miniOrange's authentication solution, enhancing security and convenience across multiple applications.

##### Cons

- Users face **integration issues** that necessitate support involvement, which can complicate the user experience.
- Users find miniOrange's **customer support lacking** , particularly in timely assistance and integration with other products.
- Users experience **system delays** that slow down management tasks and hinder efficient support and product integration.
- Users feel that miniOrange should enhance the **Active Directory management** features for a better overall experience.
- Users find the initial **complex configuration** challenging but appreciate the prompt and patient support provided.

#### What Are Recent G2 Reviews of miniOrange Identity & Access Management?

**["miniOrange Enabled Legacy Access Gateway and Unified Federated Identity Across Regions"](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-13088825)**

**Rating:** 5.0/5.0 stars

_— Daniele T._

[Read full review](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-13088825)

**["Seamless Oracle E-Business Suite Integration with Smooth Deployment and Responsive Support"](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-12910538)**

**Rating:** 5.0/5.0 stars

_— Al L._

[Read full review](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-12910538)

### [SQUARUM](https://www.g2.com/products/squarum/reviews)

Squarum is a SaaS platform allowing companies conduct their user access reviews efficiently and gathering all related data into a single location.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate SQUARUM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind SQUARUM?

- **Seller:** [Squarum](https://www.g2.com/sellers/squarum)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/squarum/ (1 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About SQUARUM?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of SQUARUM, finding it simple to start and navigate without training.
- Users find SQUARUM's **freemium model** easy to start with, providing a good alternative to lengthy Excel processes.

#### What Are Recent G2 Reviews of SQUARUM?

**["Finally away from Excel: Conduct Access Reviews neatly in the system"](https://www.g2.com/survey_responses/squarum-review-12308374)**

**Rating:** 4.5/5.0 stars

_— Verified User in Public Policy_

[Read full review](https://www.g2.com/survey_responses/squarum-review-12308374)

**["Easy, Free User Access Reviews - No Integrations Needed"](https://www.g2.com/survey_responses/squarum-review-12904612)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/squarum-review-12904612)

### [Cerbos](https://www.g2.com/products/cerbos/reviews)

Cerbos is an enterprise-grade authorization software built to secure access across complex, distributed environments, SaaS products, and regulated systems. It externalizes authorization logic from application code, making access control consistent and centrally managed across all your services. Cerbos enforces fine-grained access control for applications, APIs, workloads, and AI agents, ensuring every access decision meets your security and compliance requirements. Designed for Zero Trust architectures and AI-driven systems, Cerbos provides continuous, policy-based authorization that scales from local deployments to global production systems. It supports multiple access control models, including RBAC, ABAC, and PBAC, giving engineering and security teams flexibility to model permissions the way their business needs them. Cerbos also helps teams enforce least privilege at scale and maintain full visibility into every access decision with detailed audit logs.

**Average Rating:** 4.9/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Cerbos?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Mobile App:** 10.0/10 (Category avg: 7.5/10)
- **APIs:** 8.3/10 (Category avg: 8.5/10)
- **Bi-directional Identity Synchronization:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cerbos?

- **Seller:** [Cerbos](https://www.g2.com/sellers/cerbos)
- **Year Founded:** 2021
- **HQ Location:** London / Remote, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/cerbos-dev/ (23 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Cerbos?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Cerbos to be **very user-friendly** , especially with its helpful support and powerful testing features.
- Users appreciate the **easy access control management** in Cerbos, allowing real-time adjustments without code modifications.
- Users value the **centralized management** of Cerbos, appreciating its user-friendliness and powerful testing capabilities.
- Users appreciate the **friendly customer support** of Cerbos, enhancing their user experience and empowering effective policy testing.
- Users value the **customization capabilities** of Cerbos, allowing effortless tweaks to access control logic without code changes.

##### Cons

- Users feel that the **RBAC Policy Generator lacks functionality** , particularly for drafting more complex policies effectively.

#### What Are Recent G2 Reviews of Cerbos?

**["Access control simplified, and decoupled from your codebase"](https://www.g2.com/survey_responses/cerbos-review-10551941)**

**Rating:** 5.0/5.0 stars

_— Pratham S._

[Read full review](https://www.g2.com/survey_responses/cerbos-review-10551941)

**["Made authorization simple"](https://www.g2.com/survey_responses/cerbos-review-10570234)**

**Rating:** 5.0/5.0 stars

_— Jonas G._

[Read full review](https://www.g2.com/survey_responses/cerbos-review-10570234)

### [GroupID](https://www.g2.com/products/groupid/reviews)

Imanami's GroupID revolutionizes how your IT department manages Active Directory groups.

**Average Rating:** 4.9/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate GroupID?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Bi-directional Identity Synchronization:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GroupID?

- **Seller:** [Imanami](https://www.g2.com/sellers/imanami)
- **Year Founded:** 2001
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/imanami-corporation (1 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of GroupID?

**["Imanami GroupID is much better than Microsoft's DDG or QBDG"](https://www.g2.com/survey_responses/groupid-review-2820616)**

**Rating:** 5.0/5.0 stars

_— Danny S._

[Read full review](https://www.g2.com/survey_responses/groupid-review-2820616)

**["Essential Business Continuity Product"](https://www.g2.com/survey_responses/groupid-review-5167473)**

**Rating:** 5.0/5.0 stars

_— Tessa B._

[Read full review](https://www.g2.com/survey_responses/groupid-review-5167473)

### [Microsoft Entra ID Governance](https://www.g2.com/products/microsoft-entra-id-governance/reviews)

 Enhance productivity and security - Identity governance increases employee productivity and helps meet compliance and regulatory requirements. • Improve productivity - Automate employee, supplier, and business partner access to apps and services—in the cloud and on premises—at enterprise scale. Help ensure that people have access when they require it—without the burden of manual approvals. • Strengthen security - Reduce risk arising from access abuse and make smart access decisions based on machine learning. Set up requirements for recurring reviews to ensure that there is a continuing need for users, group memberships, and access. • Simply powerful. Powerfully simple - Streamline deployment and operation with a cloud-based product. Support both cloud and on-premises apps. Integrate Microsoft apps plus hundreds of non-Microsoft apps with ease. • Automate routine tasks - Delegate day-to-day resource access requests to relevant business groups, and automate the approval process for customary resource access to help you focus on AI-provided insights and exceptions.

**Average Rating:** 4.6/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Microsoft Entra ID Governance?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Mobile App:** 8.3/10 (Category avg: 7.5/10)
- **APIs:** 8.3/10 (Category avg: 8.5/10)
- **Bi-directional Identity Synchronization:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Microsoft Entra ID Governance?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,091,739 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®)
- **Ownership:** MSFT

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Large

#### What Do G2 Reviewers Say About Microsoft Entra ID Governance?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation of routine identity and access tasks** , enhancing security and ensuring compliance.
- Users value the **automation of identity and access tasks** , enhancing security and supporting compliance efforts.
- Users value the **automation of identity and access tasks** , enhancing security and ensuring compliance effectively.

##### Cons

- Users find the **high cost** of Microsoft Entra ID Governance to be a significant drawback in their experience.
- Users find the **difficult setup** process challenging and feel it could be more cost-effective.

#### What Are Recent G2 Reviews of Microsoft Entra ID Governance?

**["Making identity and permissions easier to manage!"](https://www.g2.com/survey_responses/microsoft-entra-id-governance-review-9978667)**

**Rating:** 4.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-governance-review-9978667)

**["Microsoft Entra ID is essential for controlling client access to applications"](https://www.g2.com/survey_responses/microsoft-entra-id-governance-review-9805123)**

**Rating:** 4.5/5.0 stars

_— William E._

[Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-governance-review-9805123)

### [One Identity](https://www.g2.com/products/one-identity/reviews)

One Identity offers identity and access management solutions.

**Average Rating:** 3.5/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate One Identity?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Mobile App:** 6.7/10 (Category avg: 7.5/10)
- **APIs:** 6.7/10 (Category avg: 8.5/10)
- **Bi-directional Identity Synchronization:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind One Identity?

- **Seller:** [One Identity](https://www.g2.com/sellers/one-identity)
- **HQ Location:** Aliso Viejo, CA
- **Twitter:** @OneIdentity (7,871 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/one-identity (718 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 43% Small, 29% Medium

#### What Do G2 Reviewers Say About One Identity?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy-to-use interface** of One Identity, appreciating its straightforward implementation and management.
- Users value the **easy to use interface** of One Identity, enhancing their experience with access management solutions.
- Users value the **easy API integration** of One Identity, enhancing functionality and scalability with minimal effort.
- Users value the **decent customer support** of One Identity, enhancing their experience with its various solutions.
- Users find the **ease of implementation** of One Identity beneficial, as it features many out-of-the-box solutions.

##### Cons

- Users face difficulties with **legacy OpenLdap directory integration** , leading to significant connectivity issues.
- Users face **integration issues** with Legacy OpenLdap directory, leading to frustrations and complications in their workflow.
- Users report issues with **legacy OpenLdap directory integration** , leading to significant functionality challenges and frustrations.

#### What Are Recent G2 Reviews of One Identity?

**["Our Org Identities are safe and secure!!"](https://www.g2.com/survey_responses/one-identity-review-10260729)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/one-identity-review-10260729)

**["All In One Solution for your Identity and Access Management"](https://www.g2.com/survey_responses/one-identity-review-10522265)**

**Rating:** 4.0/5.0 stars

_— Rizwan A._

[Read full review](https://www.g2.com/survey_responses/one-identity-review-10522265)

### [AWS Directory Service](https://www.g2.com/products/aws-directory-service/reviews)

AWS Directory Service is a fully managed service that enables organizations to run Microsoft Active Directory (AD) in the AWS Cloud without the need to deploy and maintain their own infrastructure. It simplifies the integration of AD-dependent applications and services, allowing users to access AWS resources using their existing AD credentials. Key Features and Functionality: - Managed Microsoft Active Directory: AWS Directory Service offers a native Microsoft AD environment, eliminating the need for data synchronization or replication from on-premises directories. - High Availability: The service deploys domain controllers across multiple Availability Zones, ensuring resilience and continuous operation. - Seamless Integration: It integrates with various AWS services, including Amazon EC2, Amazon RDS for SQL Server, and Amazon WorkSpaces, facilitating the deployment of directory-aware workloads. - Security and Compliance: AWS Directory Service provides end-to-end encryption and meets compliance standards such as SOC, PCI, HIPAA, and FedRAMP. - Scalability: The service supports organizations of different sizes, offering Standard, Enterprise, and Hybrid editions to meet varying needs. Primary Value and Solutions Provided: AWS Directory Service addresses the challenges of managing and scaling Active Directory infrastructure by offering a fully managed, secure, and scalable solution in the cloud. It enables organizations to: - Simplify Cloud Migration: Easily migrate AD-dependent workloads to AWS without modifying existing applications or user credentials. - Enhance Security: Leverage AWS's robust security measures to protect directory data and meet regulatory compliance requirements. - Reduce Operational Overhead: Offload routine maintenance tasks such as patching, monitoring, and backups to AWS, allowing IT teams to focus on strategic initiatives. - Ensure High Availability: Benefit from a highly available directory service that spans multiple Availability Zones, providing resilience against failures. By utilizing AWS Directory Service, organizations can seamlessly extend their on-premises AD to the cloud, maintain a consistent user experience, and efficiently manage access to AWS resources.

**Average Rating:** 4.1/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate AWS Directory Service?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Bi-directional Identity Synchronization:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind AWS Directory Service?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud (2,232,483 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (147,094 employees on LinkedIn®)
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Company Size:** 60% Medium, 20% Small

#### What Are Recent G2 Reviews of AWS Directory Service?

**["Strong, scalable identity and access management, data protection, and compliance"](https://www.g2.com/survey_responses/aws-directory-service-review-11449287)**

**Rating:** 5.0/5.0 stars

_— Francisco C._

[Read full review](https://www.g2.com/survey_responses/aws-directory-service-review-11449287)

**["Great choice for a managed directory service"](https://www.g2.com/survey_responses/aws-directory-service-review-5314557)**

**Rating:** 4.5/5.0 stars

_— Aaron A._

[Read full review](https://www.g2.com/survey_responses/aws-directory-service-review-5314557)

### [CoffeeBean Identity and Access Platform](https://www.g2.com/products/coffeebean-identity-and-access-platform/reviews)

Social-ID for CIAM, a solution to authenticate and to register customers at Website, Mobile apps and Wifi portals.

**Average Rating:** 3.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate CoffeeBean Identity and Access Platform?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind CoffeeBean Identity and Access Platform?

- **Seller:** [Coffeebean Technology](https://www.g2.com/sellers/coffeebean-technology)
- **Year Founded:** 2008
- **HQ Location:** Fremont, US
- **Twitter:** @coffeebeantech (250 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/coffee-bean-technology (42 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Large

#### What Are Recent G2 Reviews of CoffeeBean Identity and Access Platform?

**["Platform for customer information "](https://www.g2.com/survey_responses/coffeebean-identity-and-access-platform-review-723917)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/coffeebean-identity-and-access-platform-review-723917)

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- [Multi-Factor Authentication (MFA)](/categories/multi-factor-authentication-mfa)
- [Biometric Authentication](/categories/biometric-authentication)
- [Cloud Directory Services](/categories/cloud-directory-services)
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- [Decentralized Identity](/categories/decentralized-identity)

- [Identity and Access Management (IAM)](/categories/identity-and-access-management-iam)
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- [Privileged Access Management (PAM)](/categories/privileged-access-management-pam)

- [Risk-Based Authentication (RBA)](/categories/risk-based-authentication-rba)
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[Browse User Provisioning and Governance Tools Themes](/categories/user-provisioning-and-governance-tools/themes)

 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
BS

Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

Updated October 29, 2024

User provisioning and governance tools gives a single point of maintenance to manage user access to IT applications. Companies need identity governance and administration (IGA) programs to maintain organized records of user information such as personal information, account histories, or application credentials. These confidential records can be used by employees and administrators to retain information and regulations. IT managers and administrators use the information in these systems to automate tasks such as account creation, editing, or deleting, which can help facilitate employee lifecycle changes like onboarding, promotions, or termination. Human resource workers may utilize the databases as well to aggregate information about employees and monitor access requests. There is significant overlap between user provisioning software and cloud identity and access management. Many products function on a hybrid on­-premise and cloud level, but user provisioning and governance software solutions may not be able to provide remote access. These products will also often integrate with or provide SSO/federation or [password management](https://www.g2.com/categories/password-manager) capabilities.

To qualify as user provisioning and governance solution, a product must:

- Possess infrastructure to store and access identity information
- Provide administrator tools to create access requirements
- Automate processes related to identity administration
- Provide security or authentication features to protect sensitive information

Show More

* * *

## How Do You Choose the Right User Provisioning and Governance Tools?

### What You Should Know About User Provisioning and Governance Tools

### What are user provisioning and governance tools and software?

User provisioning and governance tools help companies automate the process of creating, permissioning, managing, and deactivating user accounts on corporate systems and applications across the enterprise. Typical use cases include user lifecycle stages such as setting up accounts for newly hired employees during onboarding and providing them access to the tools they need, changing user groups and permissions when employees are promoted or move within departments, and removing user accounts after an employee leaves the company. User provisioning and governance tools software automate user account creation by connecting information in user identity stores such as HR systems and/or user directories like Active Directory or G Suite to enterprise applications to systems that employees use such as email systems, databases, CRM systems, communication systems, employee productivity software, file storage systems, ERP applications, subscriptions, custom company applications, and more.

There is considerable overlap between user provisioning and governance tools and [identity and access management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) functionality, as both offer user provisioning and govern user access. User provisioning and governance solutions focus more specifically on user lifecycle and group management. At the same time, IAM software includes additional benefits, such as centralized identity functions for both on-premises and cloud accounts and providing user authentication before granting user access to corporate systems.

### **Key benefits of user provisioning and governance software solutions**

- Automate user account lifecycle from provisioning during onboarding through de-provisioning after leaving the company
- Grant access to applications and systems based on user type through role or group management functions
- Reduce the time helpdesk team members need to spend manually creating users
- Improve end-user experience by offering self-service tools and integrations with [single sign-on solutions](https://www.g2.com/categories/single-sign-on-sso) and [password management tools](https://www.g2.com/categories/password-managers)

### Why use user provisioning and governance systems?

Using automated tools to manage user lifecycles, companies can eliminate manual user provisioning and de-provisioning tasks, which can ultimately reduce the burden on IT help desk teams and free up staff time for more high-level work. Deploying user provisioning and governance solutions reduces human error when creating accounts while reducing the threat of “permission creep" when accounts are not properly changed after promotions, demotions, or terminations. Using this software enables companies to manage large numbers of users at once by applying role or group policies across users in a standard fashion.

**Setting up new hires —** Companies use user provisioning and governance tools to ensure new hires receive access to the accounts they need as quickly as possible during onboarding. If IT staff manually created user accounts, the process could take days, weeks, or even months and be prone to human error.

**Removing access for terminated employees—** It is important to remove access for terminated employees as quickly as possible to prevent security risks, either from the terminated employees themselves or from hackers accessing abandoned user accounts. Using user provisioning and governance tools, companies can automatically de-provision user accounts when an employee is removed from an HR system or other identity store.

**Enforcing role or group-based policies —** When managing hundreds (if not thousands) of user accounts, taking actions, such as providing access to new applications based on the users’ role or group types, can save a lot of time and get these users up and running quickly. For example, suppose all sales representatives should have access to a particular sales-related application. In that case, those user accounts can automatically be provisioned with access if they belong to the sales group. On the other hand, employees in the legal department may not need access to that sales application, so they would not be provisioned with an account for that specific sales software.

**Security — ** Insider threats can occur when user accounts are given too much access for their job type, and employees use the information they shouldn’t have access to. For example, an intern-employee likely shouldn’t be given the same access to the company’s accounts, like an accounting system, as the chief operating officer has. Using role- and group-based policies, IT administrators can easily remove permissions no longer needed by a type or group of employees and prevent permission creep.

**Reducing costs—** Labor ** ** is typically one of the highest expenses companies have. Using user provisioning and governance tools frees up time for IT help desk team members to do other higher-value work. Many user provisioning and governance tools solutions allow end-user self-service to make changes like name changes directly.

### Who uses user provisioning and governance software tools?

Most companies would benefit from using identity governance software solutions to manage employee user account provisioning, management, and de-provisioning. In particular, companies with many employees and user accounts to manage, such as enterprise-level companies, would benefit from using identity governance platforms, as manual account creation is difficult, laborious, and prone to error.

IT administrators and help desk teams typically manage user provisioning and governance tools within a company’s corporate structure. With automated lifecycle management, however, multiple stakeholders across the enterprise can work in tandem to ensure users are set up correctly and have the proper access. For example, HR representatives can change new hires or people who have left the company in the HR system. This information can be pulled by the user provisioning and governance tools system to automatically take actions on a user’s associated accounts. End users can use self-service tools to make changes to their user profile, like name or title changes.

### Features of user provisioning and governance tools

At their core, user provisioning/governance software must, at minimum, provide tools to automatically provision and de-provision user accounts based on user identities and grant permissions based on governance rules for users to access specific enterprise applications. Many user provisioning/governance software offers additional features to further automate user account lifecycles and provide a better end-user experience. These features may include:

**Automatic user provisioning and de-provisioning —** User provisioning/governance software pulls data from identity stores like [HR systems](https://www.g2.com/categories/core-hr) to provision new accounts. Specific access to accounts can be automated based on roles or group membership. When an employee leaves or is terminated or when a contractor’s contract date expires, the software can automatically terminate accounts to prevent abandoned accounts from living on in systems.

**Lifecycle management —** The software takes user account actions throughout employee lifecycle changes from onboarding and promotions to termination.

**Integrations —** A main tenet of user provisioning/governance software is integrating with other software applications such as HR systems, user directories, [ERP applications](https://www.g2.com/categories/erp-systems), [email systems](https://www.g2.com/categories/email), [databases](https://www.g2.com/categories/database-software), [CRM systems](https://www.g2.com/categories/crm), communication systems, employee productivity software, and [file storage systems](https://www.g2.com/categories/cloud-file-storage).

**Identity synchronization —** User provisioning/governance software can synchronize identity information changes across multiple applications. For example, if a user changes their personal information, such as a phone number or title, in one system, those changes are pushed to their other applications in corporate systems.

**Access governance, role/group management, and policy enforcement —** Governing who has access to what applications or systems is determined by a user’s role and group membership. Using role-based or group membership factors to determine what access a user should be granted ensures that access to a company application is granted uniformly and adheres to company policies.

**Delegated access authorization—** When business managers need to give their subordinates access to company accounts or change their permissions, they can approve access using delegation workflows.

**Access verification workflow —** User provisioning/governance software can regularly query managers to confirm their subordinates' access and whether changes need to be made.

**Reports and audits—** User provisioning/governance software can conduct audits and provide reports on account usage, including account creation and deactivation. This may be a necessary feature for companies in highly regulated industries that need to periodically audit users.

**User self-service and improved user experience —** Providing users with self-service functionality, such as allowing employees to change their names and titles directly in the system or being able to request access to specific applications for manager approval, can further remove manual processes off IT helpdesk staff and improve employee productivity.

**Password management and single sign-on—** Many user provisioning and governance tools offer additional end-user benefits, such as password management and single sign-on functionality.

Other Features of User Provisioning and Governance Tools: [Bi-directional identity synchronization](https://www.g2.com/categories/user-provisioning-and-governance-tools/f/bi-directional-identity-synchronization), [Identifies and alerts for threats](https://www.g2.com/categories/user-provisioning-and-governance-tools/f/identifies-and-alerts-for-threats), [Mobile app](https://www.g2.com/categories/user-provisioning-and-governance-tools/f/mobile-app)

### Emerging trends in user provisioning and governance

Historically speaking, Microsoft’s product, Active Directory (AD), has been one of the most widely used directory services since its introduction in 1999. Because of AD’s large market share, it is worth mentioning that many other user provisioning and governance tools vendors generally offer both identity and user governance tools that integrate with AD or, conversely, offer entirely separate solutions that utilize their own directory service.

Active Directory manages IT resources, stores information about users, groups, applications, and networks, and provides access to computers, applications, and servers. AD was initially designed for on-premises use cases. Still, given the shift to cloud computing and storage in the digital transformation, Microsoft introduced Azure AD, which extends an on-premises instance of AD to the cloud and synchronizes identities with cloud-based applications. Other user provisioning and governance tools offer cloud solutions tying into on-site AD instances. Many providers provide cloud-native solutions and robust [identity and access management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam) tools.

### Software and services related to user provisioning and governance solutions

User provisioning and governance tools are part of a complete identity management solution. Many user provisioning and governance tools providers natively have or integrate with other providers to offer:

[**Single sign-on (SSO) software**](https://www.g2.com/categories/single-sign-on-sso) **—** Single sign-on (SSO) software allows users to access multiple corporate applications with one set of credentials. This gives users more access to their applications without logging in multiple times. Single sign-on (SSO) is achieved through federation by linking IT systems, applications, and identities to create a seamless user experience.

[**Password manager software**](https://www.g2.com/categories/password-manager) **—** Password manager software helps end users manage their passwords by allowing them to create one master password to access the passwords associated with their accounts. This is different from single sign-on, which federates the identity to other applications, while password manager software merely provides a secure storage vault to house user passwords.

[**Identity and access management (IAM) software**](https://www.g2.com/categories/identity-and-access-management-iam) **—** User provisioning and governance tools are a part of identity and access management (IAM) functionality, which allows IT administrators to quickly provision, de-provision, and change user identities. IAM software also authenticates users to ensure they are who they say they are before providing access to corporate assets. IAM software is a modern solution, especially for companies utilizing numerous cloud-based applications.

[**Customer identity and access management (CIAM) software**](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **—** Customer identity and access management (CIAM) software manages a company’s customer identities and accounts. CIAM is different from identity and access management (IAM) software. IAM is used for internal corporate use—such as managing the identities of internal employees or contractors—while CIAM is for customer-focused identity management.

[**Privileged access management (PAM) software**](https://www.g2.com/categories/privileged-access-management-pam) **—** Privileged access management (PAM) software is a tool used to protect a company’s privileged account credentials. It is generally used by IT administrators and other super users with high-level access to applications, not everyday users.

[**Multi-factor authentication (MFA) software**](https://www.g2.com/categories/multi-factor-authentication-mfa) **—** Before granting a user access to company assets, it is essential to authenticate that they are indeed who they say they are. This can be achieved using multi-factor authentication (MFA) software solutions such as SMS codes, mobile push, biometric verification, or email one-time-pass (OTP) pushes. For example, if an employee loses their laptop, the laptop and the accounts the employee has access to are generally rendered useless to someone else unless that person could spoof the employee’s other authentication factors.