--- title: EmpowerID Reviews meta_title: 'EmpowerID Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how EmpowerID works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 8 scale: '5' date_modified: '2026-10-03' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

EmpowerID Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy-to-use authentication with great customer support, enhancing cloud security and identity management. (1 mentions)
Users value the ease of use and excellent customer support provided by EmpowerID for cloud security solutions. (1 mentions)
Users commend the excellent customer support of EmpowerID, enhancing their experience with its cloud security features. (1 mentions)
Users appreciate the easy implementation and strong customer support of EmpowerID for cloud security and identity management. (1 mentions)
Users appreciate the ease of implementation of EmpowerID, making it an efficient choice for identity management and security. (1 mentions)
Users find the difficult integration of EmpowerID with other cloud services frustrating and cumbersome for their workflows. (1 mentions)
Users find integration with other cloud services difficult, which complicates their overall experience with EmpowerID. (1 mentions)
Users find integration issues with other cloud services challenging, impacting the overall effectiveness of EmpowerID. (1 mentions)

Top Pros or Advantages of EmpowerID

1. Authentication
Users appreciate the easy-to-use authentication with great customer support, enhancing cloud security and identity management.
See 1 mentions

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Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you like about EmpowerID?

EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise

2. Cloud Services
Users value the ease of use and excellent customer support provided by EmpowerID for cloud security solutions.
See 1 mentions

See Related User Reviews

Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you like about EmpowerID?

EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise

3. Customer Support
Users commend the excellent customer support of EmpowerID, enhancing their experience with its cloud security features.
See 1 mentions

See Related User Reviews

Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you like about EmpowerID?

EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise

4. Device Management
Users appreciate the easy implementation and strong customer support of EmpowerID for cloud security and identity management.
See 1 mentions

See Related User Reviews

Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you like about EmpowerID?

EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise

5. Ease of Implementation
Users appreciate the ease of implementation of EmpowerID, making it an efficient choice for identity management and security.
See 1 mentions

See Related User Reviews

Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you like about EmpowerID?

EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise

Top Cons or Disadvantages of EmpowerID

1. Difficult Integration
Users find the difficult integration of EmpowerID with other cloud services frustrating and cumbersome for their workflows.
See 1 mentions

See Related User Reviews

Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you dislike about EmpowerID?

EmpowerID is hard to integrate with other services of cloud.

2. Integration Difficulty
Users find integration with other cloud services difficult, which complicates their overall experience with EmpowerID.
See 1 mentions

See Related User Reviews

Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you dislike about EmpowerID?

EmpowerID is hard to integrate with other services of cloud.

3. Integration Issues
Users find integration issues with other cloud services challenging, impacting the overall effectiveness of EmpowerID.
See 1 mentions

See Related User Reviews

Henil P.
HP

Henil P.

Small-Business (50 or fewer emp.)

4.5/5

"EmpowerID is a great solution for securing Cloud and identity management."

What do you dislike about EmpowerID?

EmpowerID is hard to integrate with other services of cloud.

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Henil P.
HP
Henil P.
Student
Small-Business (50 or fewer emp.)
"EmpowerID is a great solution for securing Cloud and identity management."
4.5/5
What do you like best about EmpowerID?

EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise for identity management and security of cloud. I have used it many times. Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

EmpowerID is hard to integrate with other services of cloud. Review collected by and hosted on G2.com.

Mayur C.
MC
Mayur C.
Team manager
Small-Business (50 or fewer emp.)
"Awesome!!!"
5/5
What do you like best about EmpowerID?

Simple user interface and easy to handle tasks Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

It get stuck sometimes,need improvement in this Review collected by and hosted on G2.com.

Ayushi M.
AM
Ayushi M.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Amazing employee management software"
3.5/5
What do you like best about EmpowerID?

Love the way it simplifies employee relations and helps us manage employee data seamlessly. It is solving a lot of use cases for different industries. It improved productivity and enhances the employee performances metrics. Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

It has a low-grade UI which does not make me feel comfortable sometimes. It should offer compatible UI with simple drag and drop functions to create reports and do analysis Review collected by and hosted on G2.com.

Arpit D.
AD
Arpit D.
Marketing & Communications Manager
Mid-Market (51-1000 emp.)
"Intuivtive and easy to use"
3/5
What do you like best about EmpowerID?

Its capability to manage users and data is awesome Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

I did not like the management console which could have been better in terms of UI Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"User of EmpowerID"
2.5/5
What do you like best about EmpowerID?

The friendly interface and easy integration with our user journey, make our ID verification process a lot easier. Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

Replacing the old very complex ID verification model we had in place before. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Coolest IAM Platform with risk management capabilities"
4.5/5
What do you like best about EmpowerID?

It's a cool platform for identity management for different accounts, policies, access compliance. It enables access management based on roles for different users and also helps us track activities from various users. Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

It lacks some of the international protocol for security and availability and is a little less secure as compared to RSA, Okta, Sailpoint, etc. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"User of EmpowerID"
2.5/5
What do you like best about EmpowerID?

Ease of use mostly. It also supports a lot of different integrations with other tools. Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

Integration at first is not the easiest or most straightforward. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Identity provider with custom workflows and SSO capability"
2/5
What do you like best about EmpowerID?

Our EmpowerID team, upon implementation, helped us to create custom workflows for onboarding/offboarding our employees and contractors. The power of the automation behind these workflows save our staff many hours. Review collected by and hosted on G2.com.

What do you dislike about EmpowerID?

Appears that the organization is development oriented and not support oriented. Difficult to receive consistent, reliable support. Review collected by and hosted on G2.com.
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