--- title: EmpowerID Reviews meta\_title: 'EmpowerID Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how EmpowerID works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 8 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### EmpowerID Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of EmpowerID, benefiting from effective customer support and seamless cloud security management. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964167&qs=pros-and-cons#reviews) Users value the **user-friendly cloud security features** and responsive customer support provided by EmpowerID. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964145&qs=pros-and-cons#reviews) Users appreciate the **great flow of customer support** in EmpowerID, enhancing their experience with cloud security features. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964146&qs=pros-and-cons#reviews) Users find EmpowerID's **device management features** easy to use, complemented by excellent customer support for cloud security. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964165&qs=pros-and-cons#reviews) Users find the **ease of implementation** of EmpowerID straightforward and supported by responsive customer service. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964142&qs=pros-and-cons#reviews) Users find **difficult integration** with other cloud services a significant challenge when using EmpowerID. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964152&qs=pros-and-cons#reviews) Users find **integration with other cloud services difficult** , which complicates the overall implementation of EmpowerID. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964168&qs=pros-and-cons#reviews) Users find **integration with other cloud services** challenging, impacting the overall experience with EmpowerID. [(1 mentions)](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964163&qs=pros-and-cons#reviews) ### Top Pros or Advantages of EmpowerID ##### 1. Authentication Users appreciate the **ease of use** of EmpowerID, benefiting from effective customer support and seamless cloud security management. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964167&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you like about EmpowerID? EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise ##### 2. Cloud Services Users value the **user-friendly cloud security features** and responsive customer support provided by EmpowerID. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964145&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you like about EmpowerID? EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise ##### 3. Customer Support Users appreciate the **great flow of customer support** in EmpowerID, enhancing their experience with cloud security features. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964146&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you like about EmpowerID? EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise ##### 4. Device Management Users find EmpowerID's **device management features** easy to use, complemented by excellent customer support for cloud security. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964165&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you like about EmpowerID? EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise ##### 5. Ease of Implementation Users find the **ease of implementation** of EmpowerID straightforward and supported by responsive customer service. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964142&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you like about EmpowerID? EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise ### Top Cons or Disadvantages of EmpowerID ##### 1. Difficult Integration Users find **difficult integration** with other cloud services a significant challenge when using EmpowerID. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964152&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you dislike about EmpowerID? EmpowerID is hard to integrate with other services of cloud. ##### 2. Integration Difficulty Users find **integration with other cloud services difficult** , which complicates the overall implementation of EmpowerID. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964168&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you dislike about EmpowerID? EmpowerID is hard to integrate with other services of cloud. ##### 3. Integration Issues Users find **integration with other cloud services** challenging, impacting the overall experience with EmpowerID. [ See 1 mentions ](https://www.g2.com/products/empowerid/reviews?filters%5Bsentiment_snippet%5D=1964163&qs=pros-and-cons#reviews) See Related User Reviews ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Small-Business (50 or fewer emp.) 4.5/5 "EmpowerID is a great solution for securing Cloud and identity management." What do you dislike about EmpowerID? EmpowerID is hard to integrate with other services of cloud. ## Top-Rated Alternatives [ ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,366) ](https://www.g2.com/products/okta/reviews) [ ![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud") JumpCloud 4.5/5(4,063) ](https://www.g2.com/products/jumpcloud/reviews) [ View All Alternatives ](https://www.g2.com/products/empowerid/competitors/alternatives) ![Henil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henil P.") HP Henil P. Student Small-Business (50 or fewer emp.) 11/26/2024 "EmpowerID is a great solution for securing Cloud and identity management." 4.5/5 What do you like best about EmpowerID? EmpowerID is easy to use with great flow of customer support to the features it provides for cloud security. It's implementation is easy to recognise for identity management and security of cloud. I have used it many times. Review collected by and hosted on G2.com. What do you dislike about EmpowerID? EmpowerID is hard to integrate with other services of cloud. Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? EmpowerID is heading towards the right direction in solving modern tech problems mostly related to privacy and security through authentication tools. It benefits not just me but almost everyone who uses it as it provides a secure place for their data to be stored and privacy is considered. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mayur C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayur C.") MC Mayur C. Team manager Small-Business (50 or fewer emp.) 5/17/2024 "Awesome!!!" 5/5 What do you like best about EmpowerID? Simple user interface and easy to handle tasks Review collected by and hosted on G2.com. What do you dislike about EmpowerID? It get stuck sometimes,need improvement in this Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? Uses in multi factor authentication Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ayushi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayushi M.") AM Ayushi M. Associate Software Engineer Mid-Market (51-1000 emp.) 6/16/2022 "Amazing employee management software" 3.5/5 What do you like best about EmpowerID? Love the way it simplifies employee relations and helps us manage employee data seamlessly. It is solving a lot of use cases for different industries. It improved productivity and enhances the employee performances metrics. Review collected by and hosted on G2.com. What do you dislike about EmpowerID? It has a low-grade UI which does not make me feel comfortable sometimes. It should offer compatible UI with simple drag and drop functions to create reports and do analysis Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? Employee management, Policy & Role Management, Workflow Management, Employee Satisfaction, Entitlements and many more Review collected by and hosted on G2.com. Show More 6/20/2022 Validated ReviewerIncentivizedSource: G2 invite ![Arpit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpit D.") AD Arpit D. Marketing & Communications Manager Mid-Market (51-1000 emp.) 6/17/2022 "Intuivtive and easy to use" 3/5 What do you like best about EmpowerID? Its capability to manage users and data is awesome Review collected by and hosted on G2.com. What do you dislike about EmpowerID? I did not like the management console which could have been better in terms of UI Review collected by and hosted on G2.com. Recommendations to others considering EmpowerID: Please explore the use cases before adopting it Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? It is amazingly solving our end to end user management system. It is helped us increase ROI Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/12/2022 "User of EmpowerID" 2.5/5 What do you like best about EmpowerID? The firendly interface and easy integration with our user journey, make our ID verification process a lot easier. Review collected by and hosted on G2.com. What do you dislike about EmpowerID? Replacing the old very complex ID verifacation model we had in place before. Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? Accelerate the user journey for conversion, Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 2/12/2022 "Coolest IAM Platform with risk management capabilities" 4.5/5 What do you like best about EmpowerID? It's a cool platform for identity management for different accounts, policies, access compliance. It enables access management based on roles for different users and also helps us track activities from various users. Review collected by and hosted on G2.com. What do you dislike about EmpowerID? It lacks some of the international protocol for security and availability and is a little less secure as compared to RSA, Okta, Sailpoint, etc. Review collected by and hosted on G2.com. Recommendations to others considering EmpowerID: Please work on security compliance to make it little more secure. Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? Using EmpowerID, I tried solving the issues for identity management for managing different users and specifying their IAM roles. The benefit includes scalability, user identity management, tracking user activities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/15/2022 "User of EmpowerID" 2.5/5 What do you like best about EmpowerID? Ease of use mostly. It also supports a lot of different integrations with other tools. Review collected by and hosted on G2.com. What do you dislike about EmpowerID? Integration at first is not the easiest or most straightforward. Review collected by and hosted on G2.com. Recommendations to others considering EmpowerID: bring your dev team along Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? multi-factor authentication mostly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Enterprise (\> 1000 emp.) 3/22/2019 "Identity provider with custom workflows and SSO capability" 2/5 What do you like best about EmpowerID? Our EmpowerID team, upon implementation, helped us to create custom workflows for onboarding/offboarding our employees and contractors. The power of the automation behind these workflows save our staff many hours. Review collected by and hosted on G2.com. What do you dislike about EmpowerID? Appears that the organization is development oriented and not support oriented. Difficult to receive consistent, reliable support. Review collected by and hosted on G2.com. What problems is EmpowerID solving and how is that benefiting you? Utilizing SSO and authentication into multiples resources for both internal employees (AD users) and external customers (non-AD users). RBAC for assigning automated permissions to resources. Automated workflows for onboarding/offboarding is a great benefit to our organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services)[Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated ERP service for IT companies](https://www.g2.com/discussions/top-rated-erp-service-for-it-companies)[Most popular SEO services for optimizing web content](https://www.g2.com/discussions/most-popular-seo-services-for-optimizing-web-content)[Which education HR systems provide one-step accreditation report generation from faculty activity records?](https://www.g2.com/discussions/which-education-hr-systems-provide-one-step-accreditation-report-generation-from-faculty-activity-records) [Best tools for personalizing digital marketing campaigns](https://www.g2.com/discussions/what-are-the-top-tools-or-platforms-for-personalizing-digital-marketing-campaigns-effectively)[Which Oracle Siebel CRM resellers provide the strongest sales organisation support for businesses managing high-volume customer relationships?](https://www.g2.com/discussions/which-oracle-siebel-crm-resellers-provide-the-strongest-sales-organisation-support-for-businesses-managing-high-volume-customer-relationships)[Pros and Cons Details](https://www.g2.com/products/empowerid/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)