One Identity Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of One Identity, benefiting from its intuitive interface and straightforward implementation. (2 mentions)

Users value the easy-to-use interface of One Identity, enhancing their experience with access control solutions. (1 mentions)

Users value the seamless API integration of One Identity, allowing easy implementation and management with various applications. (1 mentions)

Users value the decent support offered by One Identity, enhancing their experience with the product's various solutions. (1 mentions)

Users value the ease of implementation, noting that most features are ready to use and easy to manage. (1 mentions)

Users face challenges with legacy OpenLdap directory integration, impacting the overall efficacy of email functionality. (1 mentions)

Users struggle with integration issues related to Legacy OpenLdap directories, hindering their overall experience with One Identity. (1 mentions)

Users report issues with Legacy OpenLdap directory integration, leading to challenges in seamless SSO functionality. (1 mentions)

Top Pros or Advantages of One Identity

1. Ease of Use

Users appreciate the ease of use of One Identity, benefiting from its intuitive interface and straightforward implementation.

See 2 mentions

See Related User Reviews

Rizwan A.

Mid-Market (51-1000 emp.)

4.0/5

"All In One Solution for your Identity and Access Management"

What do you like about One Identity?

One identity encompasses various solutions including Identity and access management, privilege access management and security policies, It has easy to

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Our Org Identities are safe and secure!!"

What do you like about One Identity?

Most of the features are out of the box and easy to implement and manage. OI SDKs integrate with any given apps. Scalable.

2. Access Control

Users value the easy-to-use interface of One Identity, enhancing their experience with access control solutions.

See 1 mentions

See Related User Reviews

Rizwan A.

Mid-Market (51-1000 emp.)

4.0/5

"All In One Solution for your Identity and Access Management"

What do you like about One Identity?

One identity encompasses various solutions including Identity and access management, privilege access management and security policies, It has easy to

3. API Integration

Users value the seamless API integration of One Identity, allowing easy implementation and management with various applications.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Our Org Identities are safe and secure!!"

What do you like about One Identity?

Most of the features are out of the box and easy to implement and manage. OI SDKs integrate with any given apps. Scalable.

4. Customer Support

Users value the decent support offered by One Identity, enhancing their experience with the product's various solutions.

See 1 mentions

See Related User Reviews

Rizwan A.

Mid-Market (51-1000 emp.)

4.0/5

"All In One Solution for your Identity and Access Management"

What do you like about One Identity?

One identity encompasses various solutions including Identity and access management, privilege access management and security policies, It has easy to

5. Ease of Implementation

Users value the ease of implementation, noting that most features are ready to use and easy to manage.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Our Org Identities are safe and secure!!"

What do you like about One Identity?

Most of the features are out of the box and easy to implement and manage. OI SDKs integrate with any given apps. Scalable.

Top Cons or Disadvantages of One Identity

1. Email Integration

Users face challenges with legacy OpenLdap directory integration, impacting the overall efficacy of email functionality.

See 1 mentions

See Related User Reviews

Rizwan A.

Mid-Market (51-1000 emp.)

4.0/5

"All In One Solution for your Identity and Access Management"

What do you dislike about One Identity?

Legacy OpenLdap directory integration not working.

2. Integration Issues

Users struggle with integration issues related to Legacy OpenLdap directories, hindering their overall experience with One Identity.

See 1 mentions

See Related User Reviews

Rizwan A.

Mid-Market (51-1000 emp.)

4.0/5

"All In One Solution for your Identity and Access Management"

What do you dislike about One Identity?

Legacy OpenLdap directory integration not working.

3. SSO Integration

Users report issues with Legacy OpenLdap directory integration, leading to challenges in seamless SSO functionality.

See 1 mentions

See Related User Reviews

Rizwan A.

Mid-Market (51-1000 emp.)

4.0/5

"All In One Solution for your Identity and Access Management"

What do you dislike about One Identity?

Legacy OpenLdap directory integration not working.

Top-Rated Alternatives

View All Alternatives

Rizwan A.

DevSecOps Engineer

Mid-Market (51-1000 emp.)

11/17/2024

"All In One Solution for your Identity and Access Management"

4/5

What do you like best about One Identity?

One identity encompasses various solutions including Identity and access management, privilege access management and security policies, It has easy to use interface and has decent support. Review collected by and hosted on G2.com.

What do you dislike about One Identity?

Legacy OpenLdap directory integration not working. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/17/2024

"Our Org Identities are safe and secure!!"

4.5/5

What do you like best about One Identity?

Most of the features are out of the box and easy to implement and manage. OI SDKs integrate with any given apps. Scalable. Review collected by and hosted on G2.com.

What do you dislike about One Identity?

More refined logs reporting on dashboard. Review collected by and hosted on G2.com.

What problems is One Identity solving and how is that benefiting you?

We have many staff, both internal and external, and managing these identities and related applications becomes difficult and complex. We have integrated with our HR system as the source of truth. We have created RBC meaning based on the department and roles access given to specific applications/permissions. Due to this, there is less dependency on IT teams, and all access is ready as soon as a user joins. Similarly, when a user is removed from the HR system, all access is automatically revoked. Review collected by and hosted on G2.com.

Meraj Q.

Consultant

Enterprise (> 1000 emp.)

3/14/2024

"One identity for IAM is one of few tools which is leader in market"

3.5/5

What do you like best about One Identity?

Easy to use, all access related to identity in 1 place in a tree like structure, can manage all application access from 1 page Review collected by and hosted on G2.com.

What do you dislike about One Identity?

The Graphical user interface can be more user friendly, currently it's a little complicated for beginners but as and how you use it, one will get used to it Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

9/15/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"One Identity Manager"

4/5

What do you like best about One Identity?

Easy and comparatively quick to implement if we compare it with other Identity Management Solution. Good variety of out of the box connectors for famous products (AD, Exchange, Oracle, SAP, etc). Review collected by and hosted on G2.com.

What do you dislike about One Identity?

Product documentation is not very detailed for some modules (Large space of improvement). Web portal customization is not very simple. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

10/25/2019

"the worst management application for AD, ever"

1.5/5

What do you like best about One Identity?

To be honest, I don't really like anything about it. Active Directory is not something I think needs a third party application to use, but management wanted *something* and this was chosen. Review collected by and hosted on G2.com.

What do you dislike about One Identity?

It doesn't sync (even though we force via OneID) with our current AD so we have to go into the main DC to run a sync via PS. It's incredibly difficult just to add someone to a group. I think it's overly complicated to use compared to just using the console for Active Directory. Review collected by and hosted on G2.com.

Recommendations to others considering One Identity:

I DO NOT RECOMMEND ONE IDENTITY. The vendor has been very hard to reach; we constantly have to reach out to them for issues and it takes days/weeks to get back to us. We have had this go Live in August and we are STILL finding issues. Review collected by and hosted on G2.com.

What problems is One Identity solving and how is that benefiting you?

Syncing issues have been a huge deal; I can disable someone in AD but OneID does not show that. They will still show as enabled. I've also noticed that if you can a script for it, it still manages to mess up and put people in the wrong containers. Review collected by and hosted on G2.com.

Verified User in Government Administration

Small-Business (50 or fewer emp.)

11/22/2018

"Effective Administration"

4/5

What do you like best about One Identity?

Simple to use. It helps me manage users and devices without any roadblocks, and it works great when I have to access accounts through our VPN. Review collected by and hosted on G2.com.

What do you dislike about One Identity?

Some error issues could have a better explanation, or even just more streamlined guidelines to avoid potential errors. Review collected by and hosted on G2.com.

Recommendations to others considering One Identity:

I think that One Identity goes beyond a lot of the capabilities of other Active Directory software like Microsoft and Azure. I don't think that I have been limited in any way while using over the past 5+ years. Review collected by and hosted on G2.com.

What problems is One Identity solving and how is that benefiting you?

The biggest problem is just being able to setup and manage user accounts, especially remotely. Most of our users are half the country away, and Active Roles helps me when there are lock out issues, or when new users need to be added, or when I need to adjust user qualifications. Another big component for me is to set up various email groups for specific staff sets. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

5/29/2018

"It's effective, if too simplistic"

3.5/5

What do you like best about One Identity?

I like that everything is clearly labeled, and you don't have to hunt to find what you're looking for. Review collected by and hosted on G2.com.

What do you dislike about One Identity?

The set up is too... I don't know, bland? If you're not given a tutorial, it's hard to figure out what you're supposed to be using. It's not beginner-friendly. Review collected by and hosted on G2.com.

Categories on G2

Identity and Access Management (IAM)User Provisioning and Governance Tools Privileged Access Management (PAM)

Identity Governance and Administration (IGA)Patient Identity Resolution

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