# Best Software Asset Management (SAM) Tools

## How Many Software Asset Management (SAM) Tools Products Does G2 Track?

**Total Products under this Category:** 65

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Snow Atlas (+1.8%) - Among all products in this category, Snow Atlas recorded the largest rating increase compared to last month

_Last updated: August 20, 2026_

## How Does G2 Rank Software Asset Management (SAM) Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,500+ Authentic Reviews
- 65+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Software Asset Management (SAM) Tools
 ![G2 Grid® for Software Asset Management (SAM) Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/software-asset-management-tools/grids.png?focus%5B%5D=1245301&focus%5B%5D=53074&focus%5B%5D=20480&focus%5B%5D=36419&focus%5B%5D=1318198&focus%5B%5D=87855&focus%5B%5D=162370&focus%5B%5D=52613)

Highlighted products: Snow Atlas, Torii, Alloy Navigator, FlexNet Manager, Google Cloud Asset Inventory, AssetSonar, CloudEagle, and USU Software Asset Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/software-asset-management-tools/grids.json?focus%5B%5D=snow-atlas&focus%5B%5D=torii&focus%5B%5D=alloy-navigator&focus%5B%5D=flexnet-manager&focus%5B%5D=google-cloud-asset-inventory&focus%5B%5D=ezo-assetsonar&focus%5B%5D=cloudeagle&focus%5B%5D=usu-software-asset-management)

**Sponsored**

### Reftab

Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use. The platform covers the full asset lifecycle — from procurement and assignment through offboarding and retirement — with automation built in at every stage. Reftab connects with the tools your team already uses. These integrations trigger workflows, reduce manual steps, and keep your environment audit-ready without extra effort. Whether you're managing 500 assets or 50,000, Reftab gives IT the visibility and control to make confident decisions.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1198&secure%5Bchosen_at%5D=2026-08-25T09%3A55%3A02Z&secure%5Bdisplayable_resource_id%5D=1198&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1198&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=72503&secure%5Bresource_id%5D=1198&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsoftware-asset-management-tools&secure%5Btoken%5D=3b4a24ab48f42b96e9f1e5f9111cb73c7e4eeb2e24682c5494b8c4c4190d305c&secure%5Burl%5D=https%3A%2F%2Fwww.reftab.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc&secure%5Burl_type%5D=custom_url)

### [Snow Atlas](https://www.g2.com/products/snow-atlas/reviews)

Snow Atlas is a cloud-native Software Asset Management (SAM) and Software as a Service (SaaS) management solution designed to help organizations efficiently manage and optimize their software assets. It provides comprehensive insights into software usage, enabling businesses to uncover shadow IT, prepare for audits, and identify cost-saving opportunities within weeks. Key Features and Functionality: - Audit Defense: Ensures organizations are always prepared for software vendor audits, reducing the risk of unexpected costs and minimizing the time spent on audit-related activities. - Shadow IT Detection: Identifies unauthorized or unmanaged software usage within the organization, allowing for better control and security. - Cost Optimization: Analyzes software usage to pinpoint underutilized licenses and subscriptions, facilitating informed decisions to reduce unnecessary expenditures. - Comprehensive Insights: Offers detailed visibility into software assets across the organization, supporting strategic planning and compliance efforts. Primary Value and Problem Solved: Snow Atlas addresses the challenges organizations face in managing growing software budgets and ensuring compliance with licensing agreements. By providing deep insights into software usage and facilitating proactive audit readiness, it empowers businesses to optimize their software investments, mitigate risks associated with non-compliance, and achieve significant cost savings.

**Average Rating:** 4.6/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Snow Atlas?

- **Automated end user license provisioning:** 7.9/10 (Category avg: 8.5/10)
- **Customized alerts:** 8.6/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 8.3/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Snow Atlas?

- **Seller:** [Flexera](https://www.g2.com/sellers/flexera)
- **Year Founded:** 2008
- **HQ Location:** Itasca, IL
- **Twitter:** @flexera  
4,737 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,072 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Analyst
- **Top Industries:** Information Technology and Services
- **Company Size:** 68% Large, 24% Medium

#### What Do G2 Reviewers Say About Snow Atlas?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional visibility** Snow Atlas offers, simplifying IT data management and providing a cohesive overview.
- Users appreciate the **easy integration with Power BI** in Snow Atlas, enhancing reporting and compliance management.
- Users appreciate the **ease of use** of Snow Atlas, finding it intuitive and straightforward for license management.
- Users appreciate the **intuitive and powerful data management** capabilities of Snow Atlas, enhancing clarity and actionability.
- Users commend the **seamless integrations** of Snow Atlas, enhancing visibility and management of IT assets effectively.

##### Cons

- Users note a **limited customization** option in Snow Atlas, making it challenging to tailor the platform to their needs.
- Users find the **complex setup** of Snow Atlas challenging, requiring significant organizational effort and commitment to fully utilize.
- Users find the **complex configuration** of Snow Atlas challenging, creating a steep learning curve and requiring significant expertise.
- Users find Snow Atlas' **complexity** overwhelming, requiring significant time and expertise to navigate effectively.
- Users note the **difficult learning curve** of Snow Atlas, finding its complexity overwhelming for those new to the platform.

#### What Are Recent G2 Reviews of Snow Atlas?

**["Modern Cloud-Native Asset Visibility Tool with Strong SaaS Management"](https://www.g2.com/survey_responses/snow-atlas-review-13187199)**

**Rating:** 4.0/5.0 stars

_— Ajay K._

[Read full review](https://www.g2.com/survey_responses/snow-atlas-review-13187199)

**["User-Friendly, Smooth Experience with Helpful Integrations and License Optimization"](https://www.g2.com/survey_responses/snow-atlas-review-13271230)**

**Rating:** 4.5/5.0 stars

_— Chirag S._

[Read full review](https://www.g2.com/survey_responses/snow-atlas-review-13271230)

### [Torii](https://www.g2.com/it/products/torii/reviews)

Torii è il copilota di governance SaaS per la sicurezza, rivelando ogni app e identità—compresi SaaS ombra e AI—e trasformando la visibilità in controllo applicabile. I team di sicurezza eliminano i punti ciechi nel loro stack SaaS, riducono le finestre di esposizione, automatizzano le revisioni e le richieste di accesso, e chiudono gli audit in programma con prove. Con l'AI agentica sempre attiva di Torii, riceverai avvisi in tempo reale per nuovi problemi, mentre le correzioni approvate dagli umani assicurano che non ci siano cambiamenti errati.

**Average Rating:** 4.5/5.0

**Total Reviews:** 324

#### How Do G2 Users Rate Torii?

- **Provisioning automatico delle licenze per gli utenti finali:** 8.3/10 (Category avg: 8.5/10)
- **Avvisi personalizzati:** 8.3/10 (Category avg: 8.6/10)
- **Catalogo delle app approvate:** 8.3/10 (Category avg: 8.4/10)
- **Facilità d'uso:** 9.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Torii?

- **Venditore:** [Torii Labs LTD.](https://www.g2.com/it/sellers/torii-labs-ltd)
- **Sito web dell'azienda:** toriihq.com
- **Anno di Fondazione:** 2017
- **Sede centrale:** New York
- **Twitter:** @torii\_hq  
578 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56c83d31a9a01bc056c0ecb7f99a9a6af3f81abd044d4412f9a720fcaa2ae427&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11298659%2F&secure%5Burl_type%5D=linkedin_company_website)  
153 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 77% Medium, 18% Large

#### What Do G2 Reviewers Say About Torii?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti evidenziano la **facilità d'uso** con Torii, apprezzando la sua configurazione semplice e le integrazioni senza soluzione di continuità.
- Gli utenti apprezzano l' **integrazione senza soluzione di continuità delle applicazioni** di Torii, che migliora l'efficienza del flusso di lavoro attraverso diversi strumenti software.
- Gli utenti apprezzano le **eccezionali capacità di automazione** di Torii, che semplificano i flussi di lavoro e risparmiano tempo prezioso per i team IT.
- Gli utenti apprezzano la **gestione centralizzata dei dati utente** di Torii, migliorando significativamente la governance SaaS e l'efficienza dei costi.
- Gli utenti apprezzano Torii per le sue **impostazioni intuitive e le capacità di integrazione robuste** , semplificando la governance SaaS e i flussi di lavoro.

##### Cons

- Gli utenti trovano **funzionalità mancanti** in Torii, in particolare nelle integrazioni e nell'onboarding, influenzando la loro esperienza complessiva.
- Gli utenti trovano che la **scarsa reportistica** di Torii limiti il tracciamento accurato e l'analisi dettagliata per decisioni più informate.
- Gli utenti trovano **funzionalità limitate** nel piano Pro, desiderando opzioni di reportistica e integrazione più avanzate.
- Gli utenti notano la necessità di **integrazioni migliorate** poiché le offerte di Torii sono inferiori rispetto ai concorrenti.
- Gli utenti hanno difficoltà con la **gestione complessa del controllo degli accessi** , trovando difficile rimuovere utenti obsoleti e gestire i duplicati.

#### What Are Recent G2 Reviews of Torii?

**["Scoperta SaaS automatizzata che finalmente fornisce una vera fonte di verità"](https://www.g2.com/it/survey_responses/torii-review-13144506)**

**Rating:** 4.5/5.0 stars

_— Caleb R._

[Read full review](https://www.g2.com/it/survey_responses/torii-review-13144506)

**["Ottima funzionalità di base, sviluppo attivo e supporto fantastico."](https://www.g2.com/it/survey_responses/torii-review-7785369)**

**Rating:** 4.5/5.0 stars

_— Nathan V._

[Read full review](https://www.g2.com/it/survey_responses/torii-review-7785369)

#### What Are G2 Users Discussing About Torii?

- [Che cos'è il software di gestione SaaS?](https://www.g2.com/it/discussions/torii-what-is-saas-management-software) - 1 comment
- [Che cos'è l'estensione Torii?](https://www.g2.com/it/discussions/what-is-torii-extension) - 1 comment
- [Che cos'è Torii SaaS?](https://www.g2.com/it/discussions/what-is-torii-saas) - 1 comment
- [Che cos'è il software Torii?](https://www.g2.com/it/discussions/what-is-torii-software) - 1 comment

### [FlexNet Manager](https://www.g2.com/products/flexnet-manager/reviews)

Software is one of the major items on any IT expense budget. Industry analysts estimate software license and maintenance fees represent 20 to 35% of total enterprise IT spend. The approach for managing a software asset portfolio is typically inefficient, relying on a local approach instead of a global one, and frequently involves spreadsheets or other ad hoc methods. The lack of efficient software asset management processes exposes enterprises to software audit liabilities and overspending on licenses and maintenance. Flexera FlexNet Manager software and IT asset management solutions manage and optimize enterprise software regardless of location, from the desktop to the data center to the cloud. We'll give your organization a growth path and roadmap for success. Manage and reduce spend on applications from Adobe, IBM, Microsoft, Oracle, VMware, Symantec and SAP. Flexnet Manager Suite for Clients: Optimize your software licenses across desktops, laptops, and other client devices. FlexNet Manager for Clients automatically applies product use rights acquired through software license agreements from desktop vendors such as Adobe, Microsoft and Symantec. Product use rights can dramatically affect the number of licenses consumed by an organization, and must therefore be considered to minimize costs and ensure license compliance. Flexnet Manager Suite for Data Centers: It's difficult to know what’s happening across your data centers–until now. No matter what your challenges, FlexNet Manager for Data Centers can help you get control. You get visibility and insight for all your assets with our powerful, easy-to-use, role-based Data Analytics Dashboards. Flexnet Manager Suite for SAP Applications: Managing SAP® licenses can require significant time and effort. It's difficult to get an accurate handle on license requirements and position. And not knowing what applications are indirectly accessing SAP data can cost you big time. We’ll help you navigate SAP for business success. Flexnet Manager Suite for Engineering Apps: Concurrent licenses can be challenging to manage. But managing them effectively is essential for engineering and design applications. License denials can lead to project delays, lost revenue and decreased customer satisfaction. Lack of visibility can cause still more problems. FlexNet Manager for Engineering Applications delivers a comprehensive solution.

**Average Rating:** 4.1/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate FlexNet Manager?

- **Automated end user license provisioning:** 6.9/10 (Category avg: 8.5/10)
- **Customized alerts:** 7.9/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 7.5/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind FlexNet Manager?

- **Seller:** [Flexera](https://www.g2.com/sellers/flexera)
- **Year Founded:** 2008
- **HQ Location:** Itasca, IL
- **Twitter:** @flexera  
4,737 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,072 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 85% Large, 9% Medium

#### What Do G2 Reviewers Say About FlexNet Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **robust visibility** FlexNet Manager provides for tracking software licenses and ensuring compliance effectively.
- Users appreciate the **seamless integrations** of FlexNet Manager, enhancing license management and compliance across various platforms.
- Users value the **responsive customer support** of FlexNet Manager, finding it helpful and knowledgeable for their inquiries.
- Users appreciate the **ease of use** of FlexNet Manager, enhancing software asset management and simplifying compliance tracking.
- Users appreciate the **centralized platform** of FlexNet Manager, enhancing software license management and compliance across multiple vendors.

##### Cons

- Users find the **complexity** of FlexNet Manager challenging, especially during initial setup and navigating large datasets.
- Users find the **difficult setup** of FlexNet Manager time-consuming, with a steep learning curve for new users.
- Users find the **learning curve steep** , making FlexNet Manager challenging for non-technical users and complex in implementation.
- Users struggle with **app functionality issues** including slow reports, complex setup, and an outdated interface.
- Users find the **interface complex** and not very user-friendly, leading to a challenging initial experience.

#### What Are Recent G2 Reviews of FlexNet Manager?

**["Flexera - Great Visibility Across Complex IT Environments"](https://www.g2.com/survey_responses/flexnet-manager-review-13146648)**

**Rating:** 4.5/5.0 stars

_— Jorge H._

[Read full review](https://www.g2.com/survey_responses/flexnet-manager-review-13146648)

**["One Tool for all your SAM needs"](https://www.g2.com/survey_responses/flexnet-manager-review-13186805)**

**Rating:** 4.0/5.0 stars

_— Ajay K._

[Read full review](https://www.g2.com/survey_responses/flexnet-manager-review-13186805)

#### What Are G2 Users Discussing About FlexNet Manager?

- [What is FlexNet Manager used for?](https://www.g2.com/discussions/what-is-flexnet-manager-used-for)
- [What is FlexNet inventory agent?](https://www.g2.com/discussions/what-is-flexnet-inventory-agent)
- [What is flexera common software manager?](https://www.g2.com/discussions/what-is-flexera-common-software-manager)
- [What software uses FlexNet?](https://www.g2.com/discussions/what-software-uses-flexnet)
- [What is FlexNet Manager Suite?](https://www.g2.com/discussions/what-is-flexnet-manager-suite)

### [Alloy Navigator](https://www.g2.com/it/products/alloy-navigator/reviews)

Alloy Navigator è una soluzione di gestione dei servizi e delle risorse IT basata sull'intelligenza artificiale che consente alle organizzazioni di tutte le dimensioni di gestire le loro operazioni IT. Questa soluzione offre funzionalità di help desk, inventario di rete e base di conoscenza completamente integrate, oltre a standard ITIL come la gestione delle modifiche e della configurazione. Navigator crea automaticamente relazioni tra dati significativi fornendo una visione completa dei componenti dell'infrastruttura IT. Il service desk di Alloy Navigator gestisce ticket, risorse, incidenti, modifiche, ordini di lavoro e altro ancora all'interno di un'unica interfaccia. Il motore di gestione del flusso di lavoro all'interno di Alloy Navigator consente agli utenti di progettare processi IT personalizzati. Questi possono essere modificati in base alle esigenze specifiche dell'azienda e del personale e potrebbero includere anche passaggi guidati dall'IA. La soluzione offre anche un portale web online, un portale self-service per gli utenti finali e app mobili per tecnici e utenti finali. Il Portale Self-Service è dotato di un Assistente AI per risolvere le domande di routine degli utenti finali, liberando l'IT per sfide più grandi. Alloy Navigator offre agli utenti la possibilità di eseguire un audit con un solo clic dell'intera rete, condurre un inventario fisico con uno scanner di codici a barre e garantire la conformità nelle licenze software. Gli utenti finali e gli amministratori hanno anche accesso a dashboard interattivi, report programmati e visualizzazioni in tempo reale per un'analisi tempestiva.

**Average Rating:** 4.8/5.0

**Total Reviews:** 119

#### How Do G2 Users Rate Alloy Navigator?

- **Provisioning automatico delle licenze per gli utenti finali:** 9.2/10 (Category avg: 8.5/10)
- **Avvisi personalizzati:** 9.4/10 (Category avg: 8.6/10)
- **Catalogo delle app approvate:** 9.0/10 (Category avg: 8.4/10)
- **Facilità d'uso:** 9.2/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Alloy Navigator?

- **Venditore:** [Alloy Software](https://www.g2.com/it/sellers/alloy-software)
- **Anno di Fondazione:** 2002
- **Sede centrale:** Bloomfield, NJ
- **Twitter:** @AlloySoftware  
466 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=553d846486121a58a482c16624d91c45554f928e74b611a441abcb4781929c4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falloy-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Tecnologia dell'informazione e servizi, Marketing e pubblicità
- **Company Size:** 76% Small, 32% Medium

#### What Do G2 Reviewers Say About Alloy Navigator?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **funzione di scoperta delle risorse** di Alloy Navigator per la sua capacità di mantenere aggiornati i dispositivi di rete senza sforzo.
- Gli utenti trovano che la **facilità d'uso** di Alloy Navigator migliori l'efficienza, semplificando la gestione dei ticket e l'automazione del flusso di lavoro senza sforzo.
- Gli utenti apprezzano il **ticketing integrato e la gestione delle risorse** di Alloy Navigator, semplificando il supporto e migliorando l'efficienza del flusso di lavoro.
- Gli utenti apprezzano la **gestione integrata dei ticket** di Alloy Navigator, migliorando la visibilità e semplificando i flussi di lavoro per i team di supporto.
- Gli utenti apprezzano le **capacità di automazione** di Alloy Navigator, che semplificano i flussi di lavoro tra i reparti e risparmiano tempo.

##### Cons

- Gli utenti trovano la **curva di apprendimento ripida** , richiedendo una formazione aggiuntiva per i nuovi assunti e migliori risorse di onboarding.
- Gli utenti trovano la **configurazione complessa** di Alloy Navigator impegnativa, richiedendo ulteriore formazione e sperimentazione per un uso efficace.
- Gli utenti trovano la piattaforma **limitata nella personalizzazione** , rendendola meno adattabile per la collaborazione creativa e le esigenze specifiche.
- Gli utenti trovano la **difficoltà di configurazione** inizialmente impegnativa, richiedendo un notevole sforzo e formazione per configurare senza problemi.
- Gli utenti trovano che il **design scadente dell'interfaccia** ostacoli l'usabilità e complichi l'inserimento dei nuovi assunti.

#### What Are Recent G2 Reviews of Alloy Navigator?

**["Inventario dei beni che ha sostituito i nostri fogli di calcolo"](https://www.g2.com/it/survey_responses/alloy-navigator-review-13133856)**

**Rating:** 5.0/5.0 stars

_— Yamal I._

[Read full review](https://www.g2.com/it/survey_responses/alloy-navigator-review-13133856)

**["Tracciamento degli asset end-to-end e gestione più intelligente delle licenze"](https://www.g2.com/it/survey_responses/alloy-navigator-review-13263969)**

**Rating:** 5.0/5.0 stars

_— Saran G._

[Read full review](https://www.g2.com/it/survey_responses/alloy-navigator-review-13263969)

#### What Are G2 Users Discussing About Alloy Navigator?

- [What is the use of Alloy Navigator?](https://www.g2.com/it/discussions/what-is-the-use-of-alloy-navigator)
- [What is Alloy in Software?](https://www.g2.com/it/discussions/what-is-alloy-in-software)
- [What is Alloy Navigator?](https://www.g2.com/it/discussions/what-is-alloy-navigator)

### [Google Cloud Asset Inventory](https://www.g2.com/products/google-cloud-asset-inventory/reviews)

Cloud Asset Inventory A metadata inventory service that allows you to view, monitor, and analyze all your Google Cloud and Anthos assets across projects and services.

**Average Rating:** 4.1/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Google Cloud Asset Inventory?

- **Automated end user license provisioning:** 7.6/10 (Category avg: 8.5/10)
- **Customized alerts:** 8.0/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 7.7/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Google Cloud Asset Inventory?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 44% Medium, 39% Small

#### What Are Recent G2 Reviews of Google Cloud Asset Inventory?

**["Mastering Visibility: The Google Cloud Asset Inventory Review"](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8979115)**

**Rating:** 4.5/5.0 stars

_— PRUTHVIRAJ M SAVANUR ._

[Read full review](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8979115)

**["Google Cloud Asset Inventory"](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8918207)**

**Rating:** 4.5/5.0 stars

_— Sandeep J._

[Read full review](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8918207)

### [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews)

AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents.

**Average Rating:** 4.5/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate AssetSonar?

- **Automated end user license provisioning:** 6.5/10 (Category avg: 8.5/10)
- **Customized alerts:** 7.3/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 6.3/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind AssetSonar?

- **Seller:** [EZO](https://www.g2.com/sellers/ezo)
- **Company Website:** ezo.io
- **Year Founded:** 2011
- **HQ Location:** Carson City, Nevada
- **Twitter:** @EZOsolutions  
810 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d247cd8d293d421760a721d612c85e4cea5e68f925d2142365459a9b2d329c0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fezosolutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
290 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 69% Medium, 10% Small

#### What Do G2 Reviewers Say About AssetSonar?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **robust asset management features** of AssetSonar, enhancing IT management and providing great value.
- Users commend the **ease of use** in AssetSonar, which simplifies asset management and enhances departmental efficiency.
- Users appreciate the **high product quality** of AssetSonar, noting its robust features and superior integrations.
- Users value the **seamless integrations** of AssetSonar, enhancing their experience with other tools like Zendesk and Google Sheets.
- Users value the **responsive customer support** of AssetSonar, enhancing their positive experience with the software.

##### Cons

- Users struggle with **filtering issues** , finding it complicated and time-consuming to pull necessary reports in AssetSonar.
- Users note the **limited customization** options in AssetSonar compared to competitors, impacting tailored workflows and reporting.
- Users find the **complexity of the user interface** overwhelming at first, requiring training and extra effort to navigate.
- Users find the **costs for AssetSonar prohibitively high** , especially for small teams and growing feature needs.
- Users face **inadequate reporting** capabilities in AssetSonar, making data extraction and filtering an uncomfortable and time-consuming process.

#### What Are Recent G2 Reviews of AssetSonar?

**["Asset Sonar Replaced Our Spreadsheets and Delivered Excellent ROI"](https://www.g2.com/survey_responses/assetsonar-review-13256325)**

**Rating:** 5.0/5.0 stars

_— Alfonso B._

[Read full review](https://www.g2.com/survey_responses/assetsonar-review-13256325)

**["User-Friendly AssetSonar with Flexible Customization Options"](https://www.g2.com/survey_responses/assetsonar-review-13244559)**

**Rating:** 4.0/5.0 stars

_— Rajvi C._

[Read full review](https://www.g2.com/survey_responses/assetsonar-review-13244559)

### [CloudEagle](https://www.g2.com/it/products/cloudeagle/reviews)

CloudEagle.ai è una piattaforma di gestione SaaS, governance AI e sicurezza SaaS alimentata dall'intelligenza artificiale che offre alle imprese un centro di comando unico per scoprire, proteggere, governare e ottimizzare l'intero stack SaaS e AI, inclusi il controllo dell'uso dell'AI e le identità sia umane che non umane. Fidato da RingCentral, Automation Anywhere, Shiji e Rec Room, CloudEagle aiuta le organizzazioni a risparmiare dal 10 al 30% sulla spesa software gestendo centinaia di app SaaS e AI, senza interrompere gli strumenti esistenti. CloudEagle governa continuamente applicazioni, identità e identità non umane (account di servizio, bot, chiavi API, agenti AI), razionalizzando strumenti ridondanti e monitorando la postura di sicurezza rispetto a framework come NIST 800. L'onboarding richiede 30 minuti; i risparmi e la governance iniziano dal primo giorno. Ad oggi: oltre 50 miliardi di dollari di spesa elaborata, oltre 3 miliardi di dollari risparmiati. Con oltre 500 integrazioni, CloudEagle elimina il SaaS e l'AI ombra, applica le politiche di utilizzo dell'AI e protegge le identità non umane. I flussi di lavoro abilitati da Slack e senza codice automatizzano l'onboarding/offboarding, le revisioni degli accessi, il recupero delle licenze e l'accesso just-in-time, mentre un agente autonomo attiva i rinnovi e instrada le approvazioni tramite Slack, Jira o ServiceNow. Correlando i dati IT, HR, Finanza e Sicurezza, CloudEagle mette in evidenza rischi nascosti, uso non autorizzato dell'AI, privilegi eccessivi, identità orfane e spese eccessive, supportato da benchmark di utilizzo che rafforzano ogni negoziazione con i fornitori.

**Average Rating:** 4.7/5.0

**Total Reviews:** 106

#### How Do G2 Users Rate CloudEagle?

- **Provisioning automatico delle licenze per gli utenti finali:** 8.6/10 (Category avg: 8.5/10)
- **Avvisi personalizzati:** 8.9/10 (Category avg: 8.6/10)
- **Catalogo delle app approvate:** 9.1/10 (Category avg: 8.4/10)
- **Facilità d'uso:** 9.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind CloudEagle?

- **Venditore:** [CloudEagle](https://www.g2.com/it/sellers/cloudeagle)
- **Anno di Fondazione:** 2021
- **Sede centrale:** Palo Alto, US
- **Twitter:** @cloudeagleai  
151 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0c77c6c9af9654dc3243338f4a4e28c3c1dc24ea1b3240a86f26e2065da64d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcloudeagle%2F&secure%5Burl_type%5D=linkedin_company_website)  
86 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Software Engineer
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 48% Medium, 39% Small

#### What Do G2 Reviewers Say About CloudEagle?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti lodano CloudEagle per la sua **automazione nel tracciamento delle licenze** , semplificando i rinnovi e migliorando l'efficienza complessiva della gestione.
- Gli utenti apprezzano l' **automazione che fa risparmiare tempo** fornita da CloudEagle, semplificando efficacemente l'onboarding e la gestione dei contratti.
- Gli utenti trovano CloudEagle **eccezionalmente facile da usare** , semplificando la gestione SaaS e i processi di approvazione in modo efficiente.
- Gli utenti apprezzano la **chiara visibilità e il monitoraggio efficiente** degli strumenti SaaS, semplificando la gestione e riducendo le sorprese.
- Gli utenti apprezzano le **intuizioni per il risparmio sui costi** e la gestione efficiente fornita da CloudEagle, trasformando l'amministrazione delle loro licenze SaaS.

##### Cons

- Gli utenti trovano la **curva di apprendimento difficile** impegnativa inizialmente, specialmente nel comprendere le funzionalità di gestione delle licenze.
- Gli utenti trovano la **configurazione complessa** di CloudEagle dispendiosa in termini di tempo e impegnativa per le persone non tecniche.
- Gli utenti trovano **frustrante la lentezza** di CloudEagle, specialmente quando gestiscono le licenze o cambiano le impostazioni in movimento.
- Gli utenti riscontrano **problemi di budget** con CloudEagle a causa dei costi elevati e della mancanza di prezzi localizzati per le aziende più piccole.
- Gli utenti trovano la **configurazione difficile** di CloudEagle confusa e dispendiosa in termini di tempo, soprattutto durante l'integrazione iniziale delle app.

#### What Are Recent G2 Reviews of CloudEagle?

**["Abbiamo trasformato la nostra superficie di attacco teorica in un elenco di rischi chiaro e attuabile"](https://www.g2.com/it/survey_responses/cloudeagle-review-13323737)**

**Rating:** 5.0/5.0 stars

_— Benjamin P._

[Read full review](https://www.g2.com/it/survey_responses/cloudeagle-review-13323737)

**["Avvisi in tempo reale del browser che tengono i dati sensibili fuori dagli strumenti AI non approvati"](https://www.g2.com/it/survey_responses/cloudeagle-review-13102030)**

**Rating:** 5.0/5.0 stars

_— Varun M._

[Read full review](https://www.g2.com/it/survey_responses/cloudeagle-review-13102030)

#### What Are G2 Users Discussing About CloudEagle?

- [A cosa serve CloudEagle?](https://www.g2.com/it/discussions/what-is-cloudeagle-used-for)

### [USU Software Asset Management](https://www.g2.com/products/usu-software-asset-management/reviews)

USU is a software provider headquartered in Möglingen, Germany, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company’s offerings cater to various stakeholder groups, including IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to effectively navigate the complexities of hybrid and multi-cloud environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is dedicated to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. The USU product suite includes: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management Each solution is designed to address specific challenges faced by organizations, particularly those operating in complex IT environments. This targeted approach allows USU to meet the diverse needs of its clients, ensuring that every department can benefit from enhanced visibility and control over their IT assets. IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. By combining a proven ITAM platform with certified managed services, USU delivers automation, AI-powered analytics, and expert advisory in one integrated model. This approach enables organizations to reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes, making it especially beneficial for IT departments. SaaS Management is another key offering that provides organizations with complete visibility and control over their SaaS ecosystem. This solution is tailored for IT, Finance, and Procurement teams, helping them reduce costs, improve governance, and streamline renewals. Key capabilities of the SaaS Management solution include auto-discovery of all SaaS applications, including shadow IT, monitoring usage to eliminate underused licenses, centralizing renewals and contract data, and controlling access while enforcing policies. These features collectively enable organizations to save 15-25% on SaaS spending, reduce tool sprawl, and enhance SaaS governance. The unique selling points of USU’s solutions lie in their ability to integrate advanced analytics and automation with expert advisory services. This combination not only enhances operational efficiency but also provides organizations with the insights needed to make informed decisions regarding their IT assets and SaaS applications. By addressing the specific needs of various departments and offering tailored solutions, USU stands out in the market as a reliable partner for organizations looking to optimize their IT landscape and achieve sustainable financial management.

**Average Rating:** 4.5/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate USU Software Asset Management?

- **Automated end user license provisioning:** 8.3/10 (Category avg: 8.5/10)
- **Customized alerts:** 8.4/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 9.0/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind USU Software Asset Management?

- **Seller:** [USU](https://www.g2.com/sellers/usu)
- **Company Website:** www.usu.com
- **Year Founded:** 1977
- **HQ Location:** Möglingen, Germany
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10c8b51134eecc9b4fa97a391035fffce772e5aae1b3dd76646a4147f89183e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusu-solutions-dach%2F&secure%5Burl_type%5D=linkedin_company_website)  
423 employees on LinkedIn®
- **Ownership:** ETR: OSP2

#### Who Uses This Product?

- **Top Industries:** Consumer Services, Computer Software
- **Company Size:** 58% Large, 35% Small

#### What Do G2 Reviewers Say About USU Software Asset Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of USU Software Asset Management enhances management and reporting of assets effectively.
- Users value the **exceptional quality** of USU Software Asset Management, noting its reliability and in-depth analysis across platforms.
- Users value the **comprehensive asset management** capabilities of USU Software Asset Management for effective lifecycle management.
- Users value the **seamless integrations** with RMM and cloud services, enhancing monitoring and efficiency significantly.
- Users value the **exceptional monitoring capabilities** of USU Software Asset Management, appreciating its seamless integration and analysis depth.

##### Cons

- Users find the **initial setup complicated** and require significant internal resources, affecting efficiency and support processes.
- Users find the **inadequate reporting** capabilities challenging, as creating custom reports is cumbersome and time-consuming.
- Users express concerns over **integration issues** with USU, highlighting the need for improvements in technical support efficiency.
- Users feel that **limited automation** in USU Software Asset Management hinders efficiency in managing obsolete data cleanup.
- Users find the **limited customization** in USU Software Asset Management hinders efficient reporting and creates inefficiencies in workflow.

#### What Are Recent G2 Reviews of USU Software Asset Management?

**["Exceptional Reliability and Deep Analysis with Seamless RMM Integration"](https://www.g2.com/survey_responses/usu-software-asset-management-review-12220203)**

**Rating:** 5.0/5.0 stars

_— Darryl S._

[Read full review](https://www.g2.com/survey_responses/usu-software-asset-management-review-12220203)

**["Exceptional Analysis and Customization, Exceeds Expectations"](https://www.g2.com/survey_responses/usu-software-asset-management-review-12209169)**

**Rating:** 5.0/5.0 stars

_— Sergio H._

[Read full review](https://www.g2.com/survey_responses/usu-software-asset-management-review-12209169)

### [ServiceNow Software Asset Management](https://www.g2.com/products/servicenow-software-asset-management/reviews)

Track and manage software licenses across the enterprise from a unified platform. Reduce costs, stay compliant, and align use to business need. SAM runs on the Now Platform®, a single system of action for the enterprise.

**Average Rating:** 4.4/5.0

**Total Reviews:** 46

#### How Do G2 Users Rate ServiceNow Software Asset Management?

- **Automated end user license provisioning:** 7.8/10 (Category avg: 8.5/10)
- **Customized alerts:** 8.3/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 8.3/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind ServiceNow Software Asset Management?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®
- **Ownership:** NYSE:NOW

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 75% Large, 25% Medium

#### What Do G2 Reviewers Say About ServiceNow Software Asset Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of ServiceNow Software Asset Management invaluable for tracking and managing incidents effectively.
- Users find the **interface usability** of ServiceNow exceptional, making task tracking and coordination effortless.
- Users appreciate the **ease of tracking performance** with ServiceNow, facilitating efficient internal task management and coordination.
- Users praise the **easy-to-use interface** of ServiceNow, enhancing their ability to manage tasks and coordinate effectively.
- Users value the **excellent customer support** provided by ServiceNow Software Asset Management, enhancing overall satisfaction and efficiency.

##### Cons

- Users find that **access issues** arise due to poor authentication and limited SSO capabilities on smartphones.
- Users face **connectivity issues** with ServiceNow Software Asset Management, especially with SSO access on smartphones.
- Users experience **difficult navigation** on ServiceNow, suggesting improvements for a more user-friendly interface and accessibility.
- Users struggle with **integration issues** when connecting ServiceNow with external systems, impacting overall efficiency despite potential solutions.
- Users find the **mobile compatibility lacking** , particularly with SSO access limiting smartphone usability.

#### What Are Recent G2 Reviews of ServiceNow Software Asset Management?

**["Servicenow Sfotware Asset Management :A Seameless Asset Tracking Management"](https://www.g2.com/survey_responses/servicenow-software-asset-management-review-10312284)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/servicenow-software-asset-management-review-10312284)

**["Easy to understand"](https://www.g2.com/survey_responses/servicenow-software-asset-management-review-9664424)**

**Rating:** 5.0/5.0 stars

_— Vamsi B._

[Read full review](https://www.g2.com/survey_responses/servicenow-software-asset-management-review-9664424)

#### What Are G2 Users Discussing About ServiceNow Software Asset Management?

- [What is Microsoft software asset management?](https://www.g2.com/discussions/what-is-microsoft-software-asset-management)
- [What is Sam Pro?](https://www.g2.com/discussions/what-is-sam-pro)
- [Is software asset management part of ITSM?](https://www.g2.com/discussions/is-software-asset-management-part-of-itsm)
- [What does software asset management do?](https://www.g2.com/discussions/what-does-software-asset-management-do)

### [Microsoft Volume Licensing](https://www.g2.com/products/microsoft-volume-licensing/reviews)

Volume licensing programs and agreements will evolve as we improve your purchase experience, starting with the Microsoft Customer Agreement.

**Average Rating:** 4.5/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Microsoft Volume Licensing?

- **Automated end user license provisioning:** 9.4/10 (Category avg: 8.5/10)
- **Customized alerts:** 8.3/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 9.2/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Microsoft Volume Licensing?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Company Size:** 40% Small, 20% Large

#### What Are Recent G2 Reviews of Microsoft Volume Licensing?

**["pipeliner crm"](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-4555750)**

**Rating:** 4.5/5.0 stars

_— Venance M._

[Read full review](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-4555750)

**["Good for non profits"](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-6633946)**

**Rating:** 4.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/microsoft-volume-licensing-review-6633946)

#### What Are G2 Users Discussing About Microsoft Volume Licensing?

- [What is included in M365?](https://www.g2.com/discussions/what-is-included-in-m365)
- [What is the difference between open license and volume license?](https://www.g2.com/discussions/what-is-the-difference-between-open-license-and-volume-license)
- [What are the 3 types of Windows licensing?](https://www.g2.com/discussions/what-are-the-3-types-of-windows-licensing)
- [What is Microsoft volume licensing?](https://www.g2.com/discussions/what-is-microsoft-volume-licensing)

### [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)

Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment. It is designed for IT professionals, service desk teams, and organizations looking to enhance their service management capabilities without the implementation overhead typically associated with enterprise ITSM tools. The platform covers incident management, problem management, change management, asset management, and CMDB in a single product. A configurable, drag-and-drop self-service portal and easy-to-use knowledge base allow end users to resolve common issues independently, while rule-based automations handle ticket routing, prioritization, escalation, and notifications without manual intervention. Customizable dashboards and reporting give teams visibility across incidents, requests, changes, and assets. AI capabilities are embedded directly into agent workflows; including ticket summarization, solution suggestions, intelligent incident/problem linking, response and resolution drafting, runbook generation, and knowledge base recommendations. These capabilities are available out of the box without additional configuration. The AI is scoped to surface relevant, actionable information at the right moment rather than requiring teams to build or maintain separate AI tooling. As part of the SolarWinds portfolio, Service Desk integrates natively with SolarWinds Observability and IT operations tools, allowing infrastructure alerts to automatically generate service desk tickets and giving technicians direct access to node health, recent changes, and other operational context within the incident record. Native integrations also include Microsoft Entra ID for user lifecycle management, Jira for cross-team escalation, Automox for patch management, and an open API for custom connections. Service Desk supports enterprise service management (ESM), enabling organizations to extend ITSM processes beyond IT, to departments such as HR, Facilities, and Legal, without additional products or professional services. For IT teams, the lift is minimal: new department portals are built on the same platform they already manage, using the same workflows, automations, and reporting. This gives IT centralized visibility and control across the organization, reducing the risk of departments adopting unauthorized tools to fill gaps in service coverage. Overall, SolarWinds Service Desk offers a robust set of features designed to enhance service management efficiency, without the headache. By integrating automation, customized workflows, and intelligent recommendations, it stands out as a comprehensive solution that not only addresses the immediate needs of IT teams but also supports broader organizational goals for improved service delivery.

**Average Rating:** 4.3/5.0

**Total Reviews:** 777

#### How Do G2 Users Rate SolarWinds Service Desk?

- **Automated end user license provisioning:** 7.8/10 (Category avg: 8.5/10)
- **Customized alerts:** 8.3/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 7.8/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SolarWinds Service Desk?

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Company Website:** www.solarwinds.com
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds  
19,570 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,824 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Systems Administrator
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 67% Medium, 23% Large

#### What Do G2 Reviewers Say About SolarWinds Service Desk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **improved visibility of tickets and insights** provided by SolarWinds Service Desk for asset management.
- Users value the **integrated ticketing and incident tracking** in SolarWinds Service Desk, enhancing issue resolution and reporting.
- Users appreciate the **customer satisfaction** with SolarWinds Service Desk for its ease of use and excellent support.
- Users value the **customizable fields** in SolarWinds Service Desk, enhancing workflow management to meet their unique needs.
- Users appreciate the **easy navigation and editing capabilities** in incident management, enhancing issue resolution and user experience.

##### Cons

- Users express concerns about **insufficient information** , impacting device management and requiring manual troubleshooting for discrepancies.
- Users feel that SolarWinds Service Desk is **quite expensive** compared to other helpdesk solutions available.
- Users feel there are **limitations in customization** for asset inventory, hindering flexibility for large enterprises' needs.
- Users express concerns over the **limited features** of SolarWinds Service Desk, indicating a need for more customizations and integrations.
- Users find the **missing features** in SolarWinds Service Desk limit its effectiveness for large enterprise needs.

#### What Are Recent G2 Reviews of SolarWinds Service Desk?

**["Intuitive, All-in-One ITSM That Streamlines Ticketing and Asset Management"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126)**

**Rating:** 5.0/5.0 stars

_— Lakhan N._

[Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126)

**["Simplified Ticket Management, Needs Better Integrations"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315)**

**Rating:** 4.5/5.0 stars

_— Deborah W._

[Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315)

#### What Are G2 Users Discussing About SolarWinds Service Desk?

- [What is SolarWinds Service Desk used for?](https://www.g2.com/discussions/what-is-solarwinds-service-desk-used-for)
- [How does help desk software work?](https://www.g2.com/discussions/solarwinds-service-desk-how-does-help-desk-software-work)
- [What is remote service desk?](https://www.g2.com/discussions/what-is-remote-service-desk)
- [What is the purpose of a service desk?](https://www.g2.com/discussions/what-is-the-purpose-of-a-service-desk)
- [Is SolarWinds service desk on premise?](https://www.g2.com/discussions/is-solarwinds-service-desk-on-premise)

### [AWS License Manager](https://www.g2.com/products/aws-license-manager/reviews)

AWS License Manager makes it easier to manage licenses in AWS and on-premises servers from software vendors such as Microsoft, SAP, Oracle, and IBM. AWS License Manager lets administrators create customized licensing rules that emulate the terms of their licensing agreements, and then enforces these rules when an instance of EC2 gets launched.

**Average Rating:** 4.6/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate AWS License Manager?

- **Automated end user license provisioning:** 9.0/10 (Category avg: 8.5/10)
- **Customized alerts:** 9.3/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 8.7/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind AWS License Manager?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Company Size:** 41% Large, 41% Small

#### What Are Recent G2 Reviews of AWS License Manager?

**["I found AWS license manager very useful for managing and handling AWS application licenses."](https://www.g2.com/survey_responses/aws-license-manager-review-9015328)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/aws-license-manager-review-9015328)

**["AWS making it easy to handle License managers"](https://www.g2.com/survey_responses/aws-license-manager-review-6922058)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/aws-license-manager-review-6922058)

### [Zluri](https://www.g2.com/it/products/zluri/reviews)

Zluri è una piattaforma di Governance e Amministrazione delle Identità (IGA) di nuova generazione che consente ai team IT e di sicurezza di scoprire identità e applicazioni, semplificare la gestione degli accessi e automatizzare le revisioni degli accessi, tutto da un'unica interfaccia intuitiva. Zluri aiuta le organizzazioni ad automatizzare i controlli critici degli accessi richiesti da SOX, HIPAA, SOC 2 e altri, garantendo che le persone giuste abbiano l'accesso giusto alle applicazioni giuste al momento giusto, con un minimo di tempo e sforzo manuale.

**Average Rating:** 4.6/5.0

**Total Reviews:** 174

#### How Do G2 Users Rate Zluri?

- **Provisioning automatico delle licenze per gli utenti finali:** 9.2/10 (Category avg: 8.5/10)
- **Avvisi personalizzati:** 9.3/10 (Category avg: 8.6/10)
- **Catalogo delle app approvate:** 9.2/10 (Category avg: 8.4/10)
- **Facilità d'uso:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Zluri?

- **Venditore:** [Zluri](https://www.g2.com/it/sellers/zluri)
- **Sito web dell'azienda:** www.zluri.com
- **Anno di Fondazione:** 2020
- **Sede centrale:** San Franscisco, California
- **Twitter:** @zluri\_hq  
225 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ef2c0bdadd9cf79cb53a0df6b198efd3963b901073fc139fb5cba2785064f2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzluri%2F&secure%5Burl_type%5D=linkedin_company_website)  
269 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 66% Medium, 23% Large

#### What Do G2 Reviewers Say About Zluri?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di Zluri, apprezzando il suo design intuitivo e le sue efficaci capacità di gestione SaaS.
- Gli utenti apprezzano le capacità di **automazione** di Zluri, che consentono una gestione senza sforzo delle applicazioni SaaS e l'ottimizzazione delle spese per il software.
- Gli utenti apprezzano la **scoperta e gestione automatica** delle applicazioni SaaS, migliorando la visibilità e ottimizzando la spesa per il software senza sforzo.
- Gli utenti apprezzano il **forte supporto all'onboarding** di Zluri, rendendo l'integrazione senza soluzione di continuità e migliorando la produttività complessiva.
- Gli utenti apprezzano l' **automazione che fa risparmiare tempo** di Zluri, semplificando i processi e migliorando l'efficienza nella gestione SaaS.

##### Cons

- Gli utenti esprimono preoccupazione per le **integrazioni limitate** con le applicazioni principali, ostacolando il pieno potenziale di Zluri nel commercio elettronico.
- Gli utenti segnalano **problemi di integrazione** che richiedono configurazioni e convalide aggiuntive, influenzando l'onboarding e la funzionalità.
- Gli utenti esprimono preoccupazione per la **limitata integrazione** , ostacolando il pieno potenziale di Zluri con le applicazioni principali.
- Gli utenti esprimono preoccupazione per le **funzionalità mancanti** di Zluri, come ambiti API limitati e mancanza di playbook integrati.
- Gli utenti affrontano **informazioni insufficienti** a causa di una guida limitata e di dati travolgenti da Zluri, complicando l'uso efficace.

#### What Are Recent G2 Reviews of Zluri?

**["Visibilità e ottimizzazione SaaS complete rese semplici"](https://www.g2.com/it/survey_responses/zluri-review-12114184)**

**Rating:** 5.0/5.0 stars

_— Christian S._

[Read full review](https://www.g2.com/it/survey_responses/zluri-review-12114184)

**["Zluri: Gestione SaaS senza sforzo."](https://www.g2.com/it/survey_responses/zluri-review-11888960)**

**Rating:** 5.0/5.0 stars

_— ADITYA T._

[Read full review](https://www.g2.com/it/survey_responses/zluri-review-11888960)

#### What Are G2 Users Discussing About Zluri?

- [Quali sono i vantaggi e gli svantaggi dell'utilizzo di Zluri per la gestione SaaS?](https://www.g2.com/it/discussions/what-are-the-benefits-and-drawbacks-of-using-zluri-for-saas-management)
- [A cosa serve Zluri?](https://www.g2.com/it/discussions/what-is-zluri-used-for)

### [Snow Commander](https://www.g2.com/products/snow-commander/reviews)

Snow Software is changing the way organizations understand and manage their technology consumption. Our technology intelligence platform provides comprehensive visibility and contextual insight across software, SaaS, hardware and cloud. With Snow, IT leaders can effectively optimize resources, enhance performance and enable operational agility in a hybrid world.

**Average Rating:** 4.2/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Snow Commander?

- **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10)
- **Customized alerts:** 10.0/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 9.6/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Snow Commander?

- **Seller:** [Flexera](https://www.g2.com/sellers/flexera)
- **Year Founded:** 2008
- **HQ Location:** Itasca, IL
- **Twitter:** @flexera  
4,737 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,072 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 59% Large, 36% Medium

#### What Do G2 Reviewers Say About Snow Commander?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of Snow Commander, enhancing resource management while ensuring governance and control.
- Users value the **strong compliance management** of Snow Commander, enhancing visibility and control over resources and licenses.
- Users appreciate the **centralized visibility and control** Snow Commander provides, enhancing management of cloud resources and licenses.
- Users appreciate the **ease of use** of Snow Commander, enabling quick resource provisioning while maintaining IT visibility and control.
- Users value the **efficiency** of Snow Commander for streamlining IT resource management and enhancing operational agility.

##### Cons

- Users note that the platform's **complexity** can hinder initial setup and requires significant expertise to maximize value.
- Users note a **steep learning curve** with Snow Commander, requiring time to master its complex setup and features.
- Users find the **time-consuming setup** of Snow Commander challenging, requiring expertise to fully utilize its features.
- Users find the **complex configuration** of Snow Commander challenging, requiring time and expertise to navigate effectively.
- Users often experience **complex reporting** challenges, noting the steep learning curve and time-consuming setup processes.

#### What Are Recent G2 Reviews of Snow Commander?

**["Maximizing Cloud Value with Snow Commander"](https://www.g2.com/survey_responses/snow-commander-review-11681380)**

**Rating:** 5.0/5.0 stars

_— Mesut M._

[Read full review](https://www.g2.com/survey_responses/snow-commander-review-11681380)

**["Great for Hybrid Cloud Governance"](https://www.g2.com/survey_responses/snow-commander-review-11601843)**

**Rating:** 5.0/5.0 stars

_— Vladimirs P._

[Read full review](https://www.g2.com/survey_responses/snow-commander-review-11601843)

### [TeamDynamix ITAM](https://www.g2.com/products/teamdynamix-itam/reviews)

TeamDynamix ITAM, previously Sassafras, is a complete, platform-agnostic IT Asset Management solution that helps organizations identify unused software licenses, manage hardware across the full lifecycle, and stay audit-ready. Software asset management combines automated discovery with usage analytics for login counts, launch counts, total time, and peak concurrent usage to identify the 30%+ of software spend that's typically wasted. It combines purchase records, audit data, and usage stats to build a defensible Effective License Position (ELP) for every product, optimize renewals, and mitigate audit risk. Hardware lifecycle management tracks every IT asset from procurement to disposal across Windows, Mac, Linux, and ChromeOS including virtual and thin-client systems. Pre-built integrations with Jamf, Intune, SCCM, and CSV imports speed inventory consolidation. It includes lab equipment management, live location mapping, and CMDB integration with TeamDynamix ITSM. With it you gain value in days, not months.

**Average Rating:** 4.5/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate TeamDynamix ITAM?

- **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10)
- **Customized alerts:** 10.0/10 (Category avg: 8.6/10)
- **Approved app catalogue:** 10.0/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind TeamDynamix ITAM?

- **Seller:** [TeamDynamix](https://www.g2.com/sellers/teamdynamix)
- **Year Founded:** 2001
- **HQ Location:** Columbus, Ohio
- **Twitter:** @TDXBuzz  
1,049 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8249b19ee2fd233d1852e01c26a849abcf782b644eeea69d2cac29a5a3a13a3c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494030%2F&secure%5Burl_type%5D=linkedin_company_website)  
166 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Education Management
- **Company Size:** 62% Large, 29% Medium

#### What Are Recent G2 Reviews of TeamDynamix ITAM?

**["Finally, a Single Source of Truth for IT Assets"](https://www.g2.com/survey_responses/teamdynamix-itam-review-12913226)**

**Rating:** 5.0/5.0 stars

_— Robert C._

[Read full review](https://www.g2.com/survey_responses/teamdynamix-itam-review-12913226)

**["TeamDynamix: Intuitive, Reliable IT Hub for Ticketing and Asset Tracking"](https://www.g2.com/survey_responses/teamdynamix-itam-review-12908859)**

**Rating:** 5.0/5.0 stars

_— Daniel B._

[Read full review](https://www.g2.com/survey_responses/teamdynamix-itam-review-12908859)

#### What Are G2 Users Discussing About TeamDynamix ITAM?

- [What is Sassafras AllSight used for?](https://www.g2.com/discussions/what-is-sassafras-allsight-used-for)

- ‹ Prev ‹ Prev
- 1
- [2](/categories/software-asset-management-tools?order=g2_score&page=2#product-list)
- [3](/categories/software-asset-management-tools?order=g2_score&page=3#product-list)
- [4](/categories/software-asset-management-tools?order=g2_score&page=4#product-list)
- [5](/categories/software-asset-management-tools?order=g2_score&page=5#product-list)
- [Next › Next ›](/categories/software-asset-management-tools?order=g2_score&page=2#product-list)

Spotlight Categories

[Analytics Platforms](https://www.g2.com/categories/analytics-platforms)

[Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms)

[SAP Store Software](https://www.g2.com/categories/sap-store)

[Voice Recognition Software](https://www.g2.com/categories/voice-recognition)

[Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)

Similar Categories

- [Application Portfolio Management](/categories/application-portfolio-management)
- [Auto Scaling](/categories/auto-scaling)
- [Cloud Cost Management](/categories/cloud-cost-management)
- [Cloud Management Platforms](/categories/cloud-management-platforms)
- [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools)

- [Columnar Databases](/categories/columnar-databases)
- [Data as a Service (DaaS)](/categories/data-as-a-service-daas)
- [Data Destruction](/categories/data-destruction)
- [Data Extraction](/categories/data-extraction-tools)
- [Data Governance](/categories/data-governance-tools)

- [Data Observability](/categories/data-observability)
- [Data Recovery](/categories/data-recovery)
- [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management)
- [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem)
- [Digital Governance](/categories/digital-governance)

[Browse Software Asset Management Tools Themes](/categories/software-asset-management-tools/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated October 3, 2024

Software asset management (SAM) tools are used to document and manage the software licenses used by a business. Traditionally used to track local, on-premises software licenses, many SAM tools have broadened their scope to include tracking SaaS assets as well. Companies use SAM software for various reasons, including cost tracking, contract management and compliance, and license management solutions, making them prime tools for internal asset and user access managers.

SAM tools share similarities with a few solutions that also manage and track technology assets, including [IT asset management software](https://www.g2.com/categories/it-asset-management), which also covers physical assets and [SaaS operations management software](https://www.g2.com/categories/saas-operations-management), which focuses particularly on as-a-service software management.

To qualify for inclusion in the Software Asset Management category, a product must:

- Provide tools to build a software inventory
- Track local, on-premises software solutions; many track as-a-service software solutions, as well
- Document software licenses and deployments to determine license compliance position
- Provide compliance management capabilities for software programs

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e29c76340709f3e29717f9c9e84a395/snow-atlas.jpg "Product Avatar Image")](https://www.g2.com/products/snow-atlas/reviews)[Snow Atlas](https://www.g2.com/products/snow-atlas/reviews)[4.6/5(37)](https://www.g2.com/products/snow-atlas/reviews) | Unified SAM visibility across hybrid IT estates | "Modern Cloud-Native Asset Visibility Tool with Strong SaaS Management" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9007015f8b5ea674cb23eae096d2bfa7/torii.png "Product Avatar Image")](https://www.g2.com/products/torii/reviews)[Torii](https://www.g2.com/products/torii/reviews)[4.5/5(325)](https://www.g2.com/products/torii/reviews) | SaaS discovery with automated lifecycle workflows | "Great core functionality, active development & fantastic support." |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1ad3ee8d1366097f20e37b4e54f060bb/flexnet-manager.jpg "Product Avatar Image")](https://www.g2.com/products/flexnet-manager/reviews)[FlexNet Manager](https://www.g2.com/products/flexnet-manager/reviews)[4.1/5(78)](https://www.g2.com/products/flexnet-manager/reviews) | Entitlement-to-consumption reconciliation for complex license compliance | "Flexera - Great Visibility Across Complex IT Environments" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0a866030ca628ec9a53e45c012ae063b/alloy-navigator.png "Product Avatar Image")](https://www.g2.com/products/alloy-navigator/reviews)[Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews)[4.8/5(119)](https://www.g2.com/products/alloy-navigator/reviews) | Unified ITSM and software licence lifecycle tracking | "Asset Inventory That Replaced Our Spreadsheets" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ead6e085d24ed72bc7795c3b833c1ed3/google-cloud-asset-inventory.jpg "Product Avatar Image")](https://www.g2.com/products/google-cloud-asset-inventory/reviews)[Google Cloud Asset Inventory](https://www.g2.com/products/google-cloud-asset-inventory/reviews)[4.1/5(18)](https://www.g2.com/products/google-cloud-asset-inventory/reviews) | GCP-native asset inventory with IAM policy tracking | "Mastering Visibility: The Google Cloud Asset Inventory Review" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_698e9ac059bfe6fb45f0d76a88ea45cb/ezo-assetsonar.png "Product Avatar Image")](https://www.g2.com/products/ezo-assetsonar/reviews)[AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews)[4.5/5(81)](https://www.g2.com/products/ezo-assetsonar/reviews) | IT asset lifecycle tracking with MDM integrations | "Asset Sonar Replaced Our Spreadsheets and Delivered Excellent ROI" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e7b0bc09ab3658b1fd2817c206291e2/cloudeagle.png "Product Avatar Image")](https://www.g2.com/products/cloudeagle/reviews)[CloudEagle](https://www.g2.com/products/cloudeagle/reviews)[4.7/5(107)](https://www.g2.com/products/cloudeagle/reviews) | SaaS spend visibility with license harvesting | "Real-Time Browser Warnings That Keep Sensitive Data Out of Unapproved AI Tools" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b52f950b47623953462c3a6b0186d2f0/usu-software-asset-management.png "Product Avatar Image")](https://www.g2.com/products/usu-software-asset-management/reviews)[USU Software Asset Management](https://www.g2.com/products/usu-software-asset-management/reviews)[4.5/5(43)](https://www.g2.com/products/usu-software-asset-management/reviews) | Multi-vendor license compliance and ELP reconciliation | "Exceptional Reliability and Deep Analysis with Seamless RMM Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b72a15e3a4bec3e7dc649c37c8559ab3/servicenow-software-asset-management.png "Product Avatar Image")](https://www.g2.com/products/servicenow-software-asset-management/reviews)[ServiceNow Software Asset...](https://www.g2.com/products/servicenow-software-asset-management/reviews)[4.4/5(59)](https://www.g2.com/products/servicenow-software-asset-management/reviews) | ITSM-native software license compliance tracking | "Servicenow Sfotware Asset Management :A Seameless Asset Tracking Management" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-volume-licensing.jpeg "Product Avatar Image")](https://www.g2.com/products/microsoft-volume-licensing/reviews)[Microsoft Volume Licensing](https://www.g2.com/products/microsoft-volume-licensing/reviews)[4.5/5(15)](https://www.g2.com/products/microsoft-volume-licensing/reviews) | Bulk Microsoft license tracking and true-up | "pipeliner crm" |

* * *

Show More

### Software Asset Management (SAM) Topics

- [What are Software Asset Management (SAM) Tools?](#what-are-software-asset-management-sam-tools)
- [What are the Common Features of Software Asset Management (SAM) Tools?](#what-are-the-common-features-of-software-asset-management-sam-tools)
- [What are the Benefits of Software Asset Management (SAM) Tools?](#what-are-the-benefits-of-software-asset-management-sam-tools)
- [Who Uses Software Asset Management (SAM) Tools?](#who-uses-software-asset-management-sam-tools)
- [Challenges with Software Asset Management (SAM) Tools](#challenges-with-software-asset-management-sam-tools)
- [Which Companies Should Buy Software Asset Management (SAM) Tools?](#which-companies-should-buy-software-asset-management-sam-tools)
- [How to Buy Software Asset Management (SAM) Tools](#how-to-buy-software-asset-management-sam-tools)

[
### Software Asset Management (SAM) Topics
 Expand/Collapse ](#)
- [What are Software Asset Management (SAM) Tools?](#what-are-software-asset-management-sam-tools)
- [What are the Common Features of Software Asset Management (SAM) Tools?](#what-are-the-common-features-of-software-asset-management-sam-tools)
- [What are the Benefits of Software Asset Management (SAM) Tools?](#what-are-the-benefits-of-software-asset-management-sam-tools)
- [Who Uses Software Asset Management (SAM) Tools?](#who-uses-software-asset-management-sam-tools)
- [Challenges with Software Asset Management (SAM) Tools](#challenges-with-software-asset-management-sam-tools)
- [Which Companies Should Buy Software Asset Management (SAM) Tools?](#which-companies-should-buy-software-asset-management-sam-tools)
- [How to Buy Software Asset Management (SAM) Tools](#how-to-buy-software-asset-management-sam-tools)

## Learn More About Software Asset Management (SAM) Tools

### What are Software Asset Management (SAM) Tools?
 

Software asset management (SAM) tools allow businesses to manage the software licenses used across their company. These tools have traditionally supported on-premises software license management, but many tools also support SaaS assets, as well. Software asset management software helps companies monitor and manage software deployment, software licenses, license compliance, and ultimately license spend for all end users involved in the application. The primary use case of SAM is to keep the business compliant as software vendors don’t want the business using more of their software than they purchased or licensed. Vendors often conduct software compliance audits to ensure companies use the specific application correctly. If they are not compliant, a fee or penalty may incur. An excellent SAM practice prevents vendor audits and penalties. 

 

SAM tools discover on-premises software by scanning databases, system logs, and enterprise resource planning (ERP) applications. This not only shows the software used, but it also prevents unsanctioned software use, known as shadow IT, since it uncovers unreported software. After the discovery, SAM tracks the software compliance with metrics like renewal dates, the maximum number of users and devices, etc. SAM software will go through a normalization process that pulls these metrics out of contracts. Normalization can be partially automated, but due to the complexity of software contracts, manual entry may still be necessary for accuracy. After all key fields are pulled and tracked, SAM tools visualize the metrics and software usage to check for compliance. This visualization informs companies if there are any overuse cases so they can act early to avoid penalties. 

 

Additionally, companies can make the most of their tech stack by ensuring every application is being utilized correctly and not paying for unused licenses. A visualization of usage ensures companies that their money is being spent most efficiently.

 

**What Does SAM Stand For?**

 

SAM stands for software asset management. It is a business practice for software compliance and procurement. SAM software does most of the heavy lifting by discovering software, tracking licenses, and visualizing usage data. Some SAM software also tracks SaaS and cloud applications, but they focus more on usage optimization than compliance.

 

### What are the Common Features of Software Asset Management (SAM) Tools?
 

The following are some core features within SAM tools that can help users in monitoring software compliance, tracking usage data, and preventing vendor audits:

 

**Software discovery:** A software management tool maintains a centralized software database. It should automatically discover and document software used on company devices. Manual entry at scale is impractical because it is too time-consuming and inaccurate.

 

**Usage visualization:** SAM tools should track software usage from the time of procurement to their disposal. By monitoring usage by users, central IT can make important purchasing and license allocation decisions based on who is overusing or underusing the software in real time.

 

**Alerting:** Once there is an overused case or expiring license, the system should alert the IT manager. Without this functionality, IT managers cannot discontinue or adjust software license agreements on time. Therefore, SAM plays a critical role in the IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) processes.

 

**Compliance documentation:** A software license agreement can be extremely complex. To document these compliance requirements, SAM tools should document the specific metrics and conditions in its database from the agreements. SAM experts would need to input this information into a centralized SAM database for any SAM tools to work.

 

### What are the Benefits of Software Asset Management (SAM) Tools?
 

**Cost saving:** SAM gives companies a usage view of their software estate. This allows companies to cut underused licenses in vendor negotiations, saving them an average of 10-20% on software spending. 

 

**Improves vendor relationship:** Vendors are less likely to perform an audit if they are informed of their client’s license entitlements. Suspicious software licensing changes are the top reason why vendors conduct audits. Constant auditing and frequent penalties waste time and deteriorate client relationships. Companies lower software audit risk by informing vendors on license changes, headcount changes, usage data, etc.

 

**Prevents shadow IT:** Shadow IT is when employees secretly procure their desired hardware or software. There are security risks associated with unknown software, but there is also the threat of non-compliance. Unapproved software, which is therefore not covered by an organization’s license terms, could trigger a software vendor audit. SAM tools should tackle red tape, long delays, and missed requests from employees so they are less likely to procure unauthorized software. 

 

### Who Uses Software Asset Management (SAM) Tools?

**IT managers:** The primary users of this software are IT managers. They are responsible for setting up the SAM tool and tracking all the software. SAM tools also enable them to negotiate better terms with vendors by identifying their real software requirements. 

**Finance teams:** Finance teams can determine how many software licenses they can cut based on usage. This also provides them with a clear understanding of software costs in budget planning.

#### Software Related to Software Asset Management (SAM) Tools

[IT asset management software](https://www.g2.com/categories/it-asset-management): IT asset management (ITAM) software helps users document their IT hardware and software inventory. SAM is a part of the ITAM process since it only manages software inventory.

[SaaS operations management software](https://www.g2.com/categories/saas-operations-management): SaaS operations management, or SaaSOps, is a process of managing, governing, and securing SaaS products within a business. This is similar to SAM but it mostly covers cloud applications. Some vendors today offer comprehensive tools that manage both SAM and SaaSOps practices. 

### Challenges with Software Asset Management (SAM) Tools

**Data normalization:** Data normalization is part of the SAM automation process that identifies and formats key data from application codes. Normalization turns unstructured data into readable metrics to show compliance status and usage information. SAM tools automate this process with the correct configuration. The challenge is that it is time-consuming to set up the correct metrics (what is the limit for per device, per user, etc.) with complex software contracts. To correctly identify all the metrics, the legal, finance, and IT teams should work together for an extended period. Companies with new SAM processes should aim for a few critical software licenses to start.

**Data integration:** Not all applications can be integrated with every SAM tool. Some SAM vendors offer specific SAM tools for leading vendors such as Microsoft, while some SAM vendors claim to offer all-in-one solutions for all applications. Companies should review their requirements and ask vendors to demonstrate whether or not their tools can integrate specific applications.

### Which Companies Should Buy Software Asset Management (SAM) Tools?

**Enterprise** : Companies with 500 or more employees should consider buying SAM tools. Manual software license tracking is difficult with this many employees, typically enterprise businesses will hire license management solution companies to facilitate this task. Vendors also actively target enterprises for vendor audits, making them more likely to receive penalties. 

### How to Buy Software Asset Management (SAM) Tools

#### Requirements Gathering (RFI/RFP) for Software Asset Management (SAM) Tools

Whether a company is looking for its first SAM software or trying to replace an existing one, g2.com can help find the best tool.

The company’s needs when searching for SAM software often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring their software usage. Buyers should make a ranked list of the SAM features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit.

Prioritizing the desired feature set can help narrow down the potential pool of SAM solutions, allowing teams to then apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used in conjunction with G2 scoring to select the best SAM product for the business.

#### Compare Software Asset Management (SAM) Products

**Create a long list**

When searching for SAM software, companies need to identify compatibility with existing ERP, HR, and other business management software. Buyers should make a list of important existing software that needs to be integrated, then filter out the SAM tools that can’t be integrated with existing software.

**Create a short list**

It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers, the combination of which will help to narrow in on a short three to five-product list. From there, buyers can compare pricing and features to determine the best fit. Some vendors don’t charge implementation costs while some do. 

**Conduct demos**

As a rule of thumb, companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about; for example, one might ask to be walked through a typical performance issue from alerting to license reconciliation within the SAM tool. 

#### Selection of Software Asset Management (SAM) Tools

**Choose a selection team**

Regardless of a company’s size, it’s important to involve the most relevant personas when beginning the SAM software selection process. Larger companies may include SAM specialists, procurement teams, IT managers, and developers who will be working with the software most closely. Smaller companies with fewer employees might just need IT managers to fill the role.

**Negotiation**

Many vendors offer full software license platforms that go beyond SAM (on-premises) to include SaaS license management and spending platforms. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them to get the best price. For example, a vendor’s pricing page where SAM functionality is only included with a robust all-in-one monitoring package, whereas a sales conversation may prove otherwise. 

**Final decision**

After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the SAM software of choice integrates well with an IT administrator’s systems setup or a developer’s day-to-day work. If the SAM tool is well-liked and well-utilized, the buyer can take that as a sign that their selection is the right one. If not, looking back at the other options may be necessary.