# Best Enterprise SMS Marketing Software - Page 2 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* Products classified in the overall SMS Marketing category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business SMS Marketing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business SMS Marketing category. In addition to qualifying for inclusion in the SMS Marketing Software category, to qualify for inclusion in the Enterprise Business SMS Marketing Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Top SMS Marketing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,462 reviews) | Ecommerce SMS retention campaigns | "[Switching from Klaviyo to Attentive](https://www.g2.com/survey_responses/attentive-review-11448839)" | | 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,395 reviews) | Omnichannel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,037 reviews) | Review-driven customer texting | "[Great Product for Reviews Online Presence](https://www.g2.com/survey_responses/birdeye-review-10224463)" | | 4 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,864 reviews) | Simple SMS campaign setup | "[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)" | | 5 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (632 reviews) | Agency CRM and SMS automation | "[Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" | | 6 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,025 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" | | 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,375 reviews) | Bulk texting for periodic outreach | "[Textedly Has Made Our Marketing So Much Easier](https://www.g2.com/survey_responses/textedly-review-13098157)" | | 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.5/5.0 (1,311 reviews) | Ecommerce email and SMS segmentation | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Personalized customer engagement at scale | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" | | 10 | [Omnisend](https://www.g2.com/products/omnisend/reviews) | 4.6/5.0 (1,178 reviews) | Ecommerce SMS and email automation | "[Powerful Behavior-Based Segmentation That Saves Hours Every Week](https://www.g2.com/survey_responses/omnisend-review-13119389)" | ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=20732&focus%5B%5D=340&focus%5B%5D=88175&focus%5B%5D=1569&focus%5B%5D=19103&focus%5B%5D=112089) Highlighted products: Insider One, Birdeye, Braze, Agentforce Marketing (formerly Salesforce Marketing Cloud), Attentive, Vibes, Bloomreach, and Evam. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=braze&focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&focus%5B%5D=attentive&focus%5B%5D=vibes&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=evam&segment=enterprise) ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 525 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: TxtCart (+4.99%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,000+ Authentic Reviews - 525+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Twilio Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-17T23%3A32%3A00Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2798&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Fenterprise%3Fpage%3D2&secure%5Btoken%5D=0318e4d6b18d401580afa08ec4de110d970976354c875147ff27fbfce756ac2e&secure%5Burl%5D=https%3A%2F%2Fwww.twilio.com%2Fproducts&secure%5Burl_type%5D=paid_promos) --- ## SMS Marketing Software Features & Capabilities ### What are the Best SMS Marketing Software with Text-to-Landline? Text enables landline phones so users can receive text messages sent to an existing business number **Top-rated SMS Marketing Software for Text-to-Landline:** - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) [Explore SMS Marketing Software with Text-to-Landline](https://www.g2.com/categories/sms-marketing/f/text-to-landline) ### What are the Best SMS Marketing Software with Personalization? Offers features for personalizing text messages based on customer information or past behavior **Top-rated SMS Marketing Software for Personalization:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Personalization](https://www.g2.com/categories/sms-marketing/f/personalization) ### What are the Best SMS Marketing Software with White Label? Offers a white labeling service for agencies or resellers to customize platform branding **Top-rated SMS Marketing Software for White Label:** - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with White Label](https://www.g2.com/categories/sms-marketing/f/white-label) ### What are the Best SMS Marketing Software with Short Codes? Provides businesses with 5- to 6-digit short codes for running text marketing campaigns **Top-rated SMS Marketing Software for Short Codes:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Short Codes](https://www.g2.com/categories/sms-marketing/f/short-codes) ### What are the Best SMS Marketing Software with Transactional SMS? Allows users to establish automated workflows and triggers to deliver transactional text messages **Top-rated SMS Marketing Software for Transactional SMS:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with Transactional SMS](https://www.g2.com/categories/sms-marketing/f/transactional-sms) ## What Are the Top-Rated SMS Marketing Software Products in 2026? ### 1. [Text Request](https://www.g2.com/products/text-request/reviews) Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue. **Average Rating:** 4.6/5.0 **Total Reviews:** 953 **How Do G2 Users Rate Text Request?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 7.9/10 (Category avg: 8.6/10) - **Automation:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Text Request?** - **Seller:** [Text Request](https://www.g2.com/sellers/text-request) - **Company Website:** https://www.textrequest.com - **Year Founded:** 2014 - **HQ Location:** Chattanooga, Tennessee - **Twitter:** @Text_Request (642 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4807820/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 65% Small-Business, 31% Mid-Market #### What Are Text Request's Pros and Cons? **Pros:** - Ease of Use (55 reviews) - Communication (40 reviews) - Easy Communication (33 reviews) - Helpful (26 reviews) - Client Interaction (25 reviews) **Cons:** - Missing Features (12 reviews) - Limited Features (10 reviews) - Expensive (9 reviews) - Lack of Notifications (8 reviews) - Software Glitches (7 reviews) ### What Do G2 Reviewers Say About Text Request? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive and user-friendly interface** of Text Request, enhancing client interaction and engagement. - Users value the **effortless communication** provided by Text Request, enhancing customer service and efficiency significantly. - Users appreciate the **easy communication** features of Text Request, facilitating seamless interactions with customers and coworkers. - Users find Text Request to be **intuitive and user-friendly** , greatly enhancing client communication and engagement. - Users value the **easy-to-use client interaction** features of Text Request, enhancing engagement and communication strategies effectively. **Cons:** - Users are frustrated by **missing features** like auto-updating conversations and improved UI customization options. - Users find **limited features** in Text Request, particularly missing video support and unclear pricing for plans. - Users find the **cost prohibitive** for small and medium businesses compared to other available free platforms. - Users experience **inconsistent notifications** , often receiving sounds for messages that are already marked as read. - Users often face **software glitches** that disrupt their messaging experience, causing frustrations and missed communications. #### What Are Recent G2 Reviews of Text Request? **"[The best alternative to ZipWhip](https://www.g2.com/survey_responses/text-request-review-8982757)"** **Rating:** 5.0/5.0 stars *— Jacqui B.* [Read full review](https://www.g2.com/survey_responses/text-request-review-8982757) --- **"[Powerful Keyword Campaigns and Message Tagging for Clearer Client Metrics](https://www.g2.com/survey_responses/text-request-review-12950921)"** **Rating:** 5.0/5.0 stars *— Michael B.* [Read full review](https://www.g2.com/survey_responses/text-request-review-12950921) --- #### What Are G2 Users Discussing About Text Request? - [How do you use text request?](https://www.g2.com/discussions/how-do-you-use-text-request) - 1 comment - [What is a Request text?](https://www.g2.com/discussions/what-is-a-request-text) - 1 comment - [What are texting features?](https://www.g2.com/discussions/what-are-texting-features) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/discussions/what-are-the-common-features-of-text-messaging) ### 2. [Plivo](https://www.g2.com/products/plivo/reviews) Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 743 **How Do G2 Users Rate Plivo?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.6/10) - **Automation:** 7.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Plivo?** - **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e) - **Year Founded:** 2011 - **HQ Location:** Austin, TX - **Twitter:** @plivo (12,543 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/plivo-inc/ (198 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Plivo's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Customer Support (19 reviews) - Features (17 reviews) - Pricing (17 reviews) - API Quality (16 reviews) **Cons:** - Poor Customer Support (12 reviews) - Expensive (6 reviews) - Limited Features (6 reviews) - Messaging Issues (6 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About Plivo? *AI-generated summary from verified user reviews* **Pros:** - Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible. - Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments. - Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale. - Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality. - Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years. **Cons:** - Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues. - Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors. - Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors. - Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval. - Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform. #### What Are Recent G2 Reviews of Plivo? **"[Super simple and satisfying](https://www.g2.com/survey_responses/plivo-review-12040188)"** **Rating:** 4.5/5.0 stars *— Majd K.* [Read full review](https://www.g2.com/survey_responses/plivo-review-12040188) --- **"[Quick, Responsive Support and Helpful Sub-Account Breakdowns](https://www.g2.com/survey_responses/plivo-review-12879964)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/plivo-review-12879964) --- #### What Are G2 Users Discussing About Plivo? - [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for) ### 3. [Listrak](https://www.g2.com/products/listrak/reviews) Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools. It offers a truly unified platform that eliminates silos between channels—email, SMS, push notifications, and web—giving marketers full control over how, when, and where they connect with customers. With Listrak, brands can segment audiences with precision, personalize messaging based on predictive insights, and orchestrate campaigns that resonate deeply with individual customer needs. At the heart of Listrak’s platform is Listrak Intelligence, a suite of AI-powered capabilities including identity resolution, predictive segmentation, and recommendation engines. These tools enable marketers to anticipate customer behavior, tailor experiences in real time, and increase conversions while improving retention. Whether reactivating lapsed contacts or nurturing long-term loyalty, Listrak’s lifecycle marketing capabilities ensure brands stay connected with their customers beyond the first purchase. Listrak also stands out for its strategic partnership model. More than just a technology provider, Listrak offers hands-on guidance from retail experts who work as an extension of your team. From compliance support to campaign optimization, this collaborative approach helps brands navigate complexity and maximize impact. Efficiency is another core advantage. With an intuitive user interface, pre-built automation workflows, and real-time analytics, Listrak enables marketers to execute faster, make smarter decisions, and scale seamlessly. Its enterprise-grade infrastructure ensures reliability, security, and scalability—delivering billions of messages across channels with confidence. Ultimately, Listrak is built for marketers who demand results. Every feature is designed to increase engagement, reduce churn, and accelerate profitability. By turning insights into action and delivering deeply personalized experiences, Listrak helps brands build stronger customer relationships and achieve lasting business success. **Average Rating:** 4.5/5.0 **Total Reviews:** 299 **How Do G2 Users Rate Listrak?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.4/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.6/10) - **Automation:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Listrak?** - **Seller:** [Listrak](https://www.g2.com/sellers/listrak) - **Company Website:** https://www.listrak.com - **Year Founded:** 1999 - **HQ Location:** Lititz, PA - **Twitter:** @Listrak (3,182 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/118908/ (247 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Digital Marketing Manager - **Top Industries:** Retail, Consumer Goods - **Company Size:** 56% Mid-Market, 33% Small-Business #### What Are Listrak's Pros and Cons? **Pros:** - Customer Support (32 reviews) - Ease of Use (23 reviews) - Helpful (23 reviews) - Email Marketing (17 reviews) - Automation Efficiency (16 reviews) **Cons:** - Learning Curve (17 reviews) - Not Intuitive (11 reviews) - Difficult Learning (8 reviews) - Limited Features (8 reviews) - Slow Performance (8 reviews) ### What Do G2 Reviewers Say About Listrak? *AI-generated summary from verified user reviews* **Pros:** - Users commend Listrak for its **exceptional customer support** , praising their knowledgeable and responsive team dedicated to client success. - Users find Listrak to be **easy to navigate** , efficiently consolidating marketing efforts across multiple channels in one platform. - Users value the **exceptional account management support** from Listrak, fostering strong partnerships and enhancing their marketing efforts. - Users appreciate Listrak for its **unified cross-channel experience** , enhancing marketing efficiency through integrated email and SMS capabilities. - Users value the **automation efficiency** of Listrak, streamlining marketing efforts through a seamless cross-channel experience. **Cons:** - Users often find the **learning curve steep** , requiring significant support to navigate Listrak's complex features. - Users find Listrak's interface **not intuitive** , leading to cumbersome navigation and frustrating user experiences. - Users find Listrak to have a **difficult learning curve** , requiring extensive support and technical knowledge for effective use. - Users find Listrak's **limited features** challenging, especially for advanced design and campaign setup without technical support. - Users report **slow performance** in Listrak, affecting usability and the effectiveness of product recommendations across browsers. #### What Are Recent G2 Reviews of Listrak? **"[Game-Changer for B2B E-Commerce Automation](https://www.g2.com/survey_responses/listrak-review-12448237)"** **Rating:** 4.0/5.0 stars *— Hagner H.* [Read full review](https://www.g2.com/survey_responses/listrak-review-12448237) --- **"[Unifies E-commerce Marketing, Boosting Sales](https://www.g2.com/survey_responses/listrak-review-12449307)"** **Rating:** 4.0/5.0 stars *— Sebastian R.* [Read full review](https://www.g2.com/survey_responses/listrak-review-12449307) --- #### What Are G2 Users Discussing About Listrak? - [What is Listrak used for?](https://www.g2.com/discussions/what-is-listrak-used-for) ### 4. [EZ Texting](https://www.g2.com/products/ez-texting/reviews) Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. **Average Rating:** 4.5/5.0 **Total Reviews:** 728 **How Do G2 Users Rate EZ Texting?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.5/10 (Category avg: 8.6/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind EZ Texting?** - **Seller:** [EZ Texting](https://www.g2.com/sellers/ez-texting) - **Company Website:** https://www.eztexting.com/ - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @EzTexting (2,611 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1439495/ (96 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 65% Small-Business, 29% Mid-Market #### What Are EZ Texting's Pros and Cons? **Pros:** - Ease of Use (62 reviews) - User-Friendly (23 reviews) - Easy Communication (21 reviews) - Easy Setup (18 reviews) - Helpful (17 reviews) **Cons:** - Expensive (20 reviews) - Not Intuitive (8 reviews) - SMS Issues (8 reviews) - Sending Issues (6 reviews) - Reporting Issues (5 reviews) ### What Do G2 Reviewers Say About EZ Texting? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. - Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. - Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. - Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. - Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. **Cons:** - Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. - Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. - Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. - Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. - Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. #### What Are Recent G2 Reviews of EZ Texting? **"[Prioritized Notifications](https://www.g2.com/survey_responses/ez-texting-review-4482196)"** **Rating:** 4.0/5.0 stars *— Jim D.* [Read full review](https://www.g2.com/survey_responses/ez-texting-review-4482196) --- **"[It is in fact EZ](https://www.g2.com/survey_responses/ez-texting-review-10940577)"** **Rating:** 5.0/5.0 stars *— Matt .* [Read full review](https://www.g2.com/survey_responses/ez-texting-review-10940577) --- #### What Are G2 Users Discussing About EZ Texting? - [What is EZ Texting used for?](https://www.g2.com/discussions/what-is-ez-texting-used-for) - 2 comments - [What technology is used to send texts?](https://www.g2.com/discussions/what-technology-is-used-to-send-texts) - [Is EZ Texting free?](https://www.g2.com/discussions/is-ez-texting-free) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/discussions/ez-texting-what-are-the-common-features-of-text-messaging) - [What is EZ Texting?](https://www.g2.com/discussions/what-is-ez-texting) - 1 comment ### 5. [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. **Average Rating:** 4.7/5.0 **Total Reviews:** 980 **How Do G2 Users Rate DialMyCalls?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.4/10 (Category avg: 8.4/10) - **API Integration:** 7.1/10 (Category avg: 8.6/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind DialMyCalls?** - **Seller:** [OnTimeTelecom](https://www.g2.com/sellers/ontimetelecom) - **Company Website:** https://www.dialmycalls.com/ - **Year Founded:** 2007 - **HQ Location:** Jupiter, FL - **Twitter:** @DialMyCalls (5,242 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1115397/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Pastor, Owner - **Top Industries:** Religious Institutions, Non-Profit Organization Management - **Company Size:** 58% Small-Business, 36% Mid-Market #### What Are DialMyCalls's Pros and Cons? **Pros:** - Ease of Use (127 reviews) - Customer Support (64 reviews) - Easy Setup (57 reviews) - Simple (56 reviews) - Affordable (48 reviews) **Cons:** - Messaging Issues (18 reviews) - Learning Curve (16 reviews) - Expensive (14 reviews) - Notification Issues (14 reviews) - Phone Number Issues (12 reviews) ### What Do G2 Reviewers Say About DialMyCalls? *AI-generated summary from verified user reviews* **Pros:** - Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication. - Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service. - Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle. - Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options. - Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach. **Cons:** - Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication. - Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements. - Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively. - Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts. - Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively. #### What Are Recent G2 Reviews of DialMyCalls? **"[Efficient and Cost-Effective Community Outreach Tool](https://www.g2.com/survey_responses/dialmycalls-review-11214112)"** **Rating:** 5.0/5.0 stars *— Sean L.* [Read full review](https://www.g2.com/survey_responses/dialmycalls-review-11214112) --- **"[Simple, Flexible Pay-As-You-Go Messaging That Fits Our Workflow](https://www.g2.com/survey_responses/dialmycalls-review-12792601)"** **Rating:** 5.0/5.0 stars *— Jude H.* [Read full review](https://www.g2.com/survey_responses/dialmycalls-review-12792601) --- ### 6. [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a diverse range of users, including schools, non-profits, businesses, and community organizations, enabling them to reach their audiences swiftly and efficiently. By providing a streamlined communication solution, Text-Em-All addresses the need for timely and effective messaging in various contexts. The service is particularly valuable for organizations that require rapid dissemination of important information, such as emergency alerts, event notifications, or updates on critical changes. For instance, schools can utilize Text-Em-All to keep parents informed about school closures or safety protocols, ensuring that vital information reaches families without delay. Non-profits can engage volunteers and supporters with updates on initiatives or fundraising efforts, fostering a sense of community and involvement. Businesses can also leverage the platform to communicate with employees or customers, enhancing engagement and driving growth through effective SMS marketing. The versatility of Text-Em-All makes it an essential tool for any organization looking to enhance their communication strategy. Key features of Text-Em-All include a user-friendly interface that simplifies the process of creating and sending messages, making it accessible for users with varying levels of technical expertise. The platform offers robust analytics that allow organizations to track engagement and response rates, providing valuable insights into the effectiveness of their messaging campaigns. Additionally, Text-Em-All supports various messaging formats, including text and voice, offering flexibility in how information is shared. This adaptability ensures that organizations can tailor their communication to best suit their audience's preferences. What sets Text-Em-All apart in the mass messaging category is not only its functionality but also its strong organizational culture. The company prioritizes compassion, authenticity, and shared excellence, creating a positive work environment that reflects in its customer interactions. By refraining from delivering spam or political messages, Text-Em-All emphasizes a commitment to community well-being, ensuring that the focus remains on delivering value to users and their audiences. This dedication to being a joy to do business with enhances the overall user experience, making it easier for organizations to adopt and integrate the service into their communication practices. In a fast-paced communication landscape, Text-Em-All fosters a sense of trust and reliability by placing people above profit and greatness over growth. This approach not only enhances the effectiveness of communication efforts but also builds lasting relationships between organizations and their audiences. **Average Rating:** 4.8/5.0 **Total Reviews:** 815 **How Do G2 Users Rate Text-Em-All?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 8.9/10 (Category avg: 8.4/10) - **API Integration:** 7.9/10 (Category avg: 8.6/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Text-Em-All?** - **Seller:** [Text-Em-All](https://www.g2.com/sellers/text-em-all) - **Company Website:** https://www.text-em-all.com/mass-texting-service - **Year Founded:** 2005 - **HQ Location:** Frisco, TX - **Twitter:** @TextEmAll (1,441 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/236007/ (61 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Pastor - **Top Industries:** Religious Institutions, Non-Profit Organization Management - **Company Size:** 47% Small-Business, 43% Mid-Market #### What Are Text-Em-All's Pros and Cons? **Pros:** - Ease of Use (53 reviews) - Text Messaging (38 reviews) - Communication (27 reviews) - Simple (26 reviews) - Easy Setup (24 reviews) **Cons:** - Expensive (19 reviews) - Messaging Issues (15 reviews) - Limited Texting Features (11 reviews) - Pricing Issues (11 reviews) - Character Limitation (9 reviews) ### What Do G2 Reviewers Say About Text-Em-All? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Text-Em-All, enabling efficient communication across large teams effortlessly. - Users love the **easy setup and cost-effectiveness** of Text-Em-All, enabling efficient communication during emergencies. - Users value the **effective communication** capabilities of Text-Em-All, enabling seamless messaging to large groups efficiently. - Users highly value the **ease of use** of Text-Em-All, making it an essential tool for effective communication. - Users appreciate the **easy setup** of Text-Em-All, making it efficient for managing communication seamlessly. **Cons:** - Users find the **cost prohibitively high** , leading some to seek more affordable alternatives for their needs. - Users are frustrated by **messaging issues** , including language limitations and unexpected charges when using the mobile app. - Users find the **limited texting features** of Text-Em-All restrictive, particularly for mobile broadcasts and character counts. - Users express concerns about **pricing issues** , wishing for a set fee rather than a points system. - Users find the **character limitation** restrictive, feeling it unfairly charges for longer messages despite service costs. #### What Are Recent G2 Reviews of Text-Em-All? **"[Easy and effective](https://www.g2.com/survey_responses/text-em-all-review-8172244)"** **Rating:** 4.5/5.0 stars *— Valerie Rochelle R.* [Read full review](https://www.g2.com/survey_responses/text-em-all-review-8172244) --- **"[Very user friendly, and time saving!](https://www.g2.com/survey_responses/text-em-all-review-8633417)"** **Rating:** 5.0/5.0 stars *— Sammi G.* [Read full review](https://www.g2.com/survey_responses/text-em-all-review-8633417) --- #### What Are G2 Users Discussing About Text-Em-All? - [What is Text-Em-All used for?](https://www.g2.com/discussions/what-is-text-em-all-used-for) - [What is the purpose of SMS texting?](https://www.g2.com/discussions/what-is-the-purpose-of-sms-texting) - 1 comment - [How does call em all work?](https://www.g2.com/discussions/how-does-call-em-all-work) - 2 comments - [What are the common features of text messaging?](https://www.g2.com/discussions/text-em-all-what-are-the-common-features-of-text-messaging) - 1 comment ### 7. [Tatango](https://www.g2.com/products/tatango/reviews) Since 2007, nonprofit organizations have used Tatango's best-in-class software to create meaningful text message conversations with donors, resulting in hundreds of millions of dollars being fundraised. Made to serve the needs of high-volume senders, Tatango's easy-to-use technology ensures that every client has the features and functionality to fully realize the power of text messaging within their organization and maximize their fundraising results. **Average Rating:** 4.5/5.0 **Total Reviews:** 167 **How Do G2 Users Rate Tatango?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 7.9/10 (Category avg: 8.4/10) - **API Integration:** 7.6/10 (Category avg: 8.6/10) - **Automation:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Tatango?** - **Seller:** [Tatango](https://www.g2.com/sellers/tatango) - **Year Founded:** 2007 - **HQ Location:** Seattle, Washington - **Twitter:** @tatango (1,443 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/201309/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Digital Strategist, Senior Digital Strategist - **Top Industries:** Political Organization, Marketing and Advertising - **Company Size:** 52% Small-Business, 41% Mid-Market #### What Are Tatango's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Helpful (1 reviews) **Cons:** - Missing Features (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About Tatango? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** at Tatango, noting their promptness and expertise in campaign optimization. - Users praise Tatango's **exceptional support team** for being prompt, professional, and knowledgeable in campaign optimization. **Cons:** - Users feel **misled about features** of the NXT interface, though customer service helps mitigate concerns. - Users report experiencing **poor customer support** , leading to frustration and disappointment with Tatango's responsiveness. #### What Are Recent G2 Reviews of Tatango? **"[Tatango is easy to navigate and the team is incredibly helpful!](https://www.g2.com/survey_responses/tatango-review-9524468)"** **Rating:** 5.0/5.0 stars *— Angie M.* [Read full review](https://www.g2.com/survey_responses/tatango-review-9524468) --- **"[We highly recommend Tatango to any organization looking to elevate their messaging capabilities.](https://www.g2.com/survey_responses/tatango-review-10560826)"** **Rating:** 4.0/5.0 stars *— Nicole L.* [Read full review](https://www.g2.com/survey_responses/tatango-review-10560826) --- #### What Are G2 Users Discussing About Tatango? - [What is Tatango used for?](https://www.g2.com/discussions/what-is-tatango-used-for) ### 8. [Salesmsg](https://www.g2.com/products/salesmsg/reviews) 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. **Average Rating:** 4.7/5.0 **Total Reviews:** 401 **How Do G2 Users Rate Salesmsg?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 8.2/10 (Category avg: 8.4/10) - **API Integration:** 8.1/10 (Category avg: 8.6/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Salesmsg?** - **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg) - **Company Website:** https://www.SalesMessage.com - **Year Founded:** 2017 - **HQ Location:** Delray Beach, FL - **Twitter:** @salesmsg (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salesmsg/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Sales - **Top Industries:** Health, Wellness and Fitness, Real Estate - **Company Size:** 68% Small-Business, 27% Mid-Market #### What Are Salesmsg's Pros and Cons? **Pros:** - Ease of Use (141 reviews) - Easy Communication (74 reviews) - Easy Integration (66 reviews) - Integrations (61 reviews) - Customer Support (55 reviews) **Cons:** - Missing Features (25 reviews) - Messaging Issues (22 reviews) - Sending Issues (17 reviews) - SMS Issues (17 reviews) - Slow Loading (16 reviews) ### What Do G2 Reviewers Say About Salesmsg? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. **Cons:** - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. #### What Are Recent G2 Reviews of Salesmsg? **"[Easy-to-Navigate Platform with Regular Updates and Standout Support](https://www.g2.com/survey_responses/salesmsg-review-12509445)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12509445) --- **"[Salesmsg’s Intuitive Interface Makes Getting Started Effortless](https://www.g2.com/survey_responses/salesmsg-review-12949481)"** **Rating:** 4.0/5.0 stars *— Hannah G.* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12949481) --- #### What Are G2 Users Discussing About Salesmsg? - [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for) ### 9. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace **Average Rating:** 4.3/5.0 **Total Reviews:** 2,358 **How Do G2 Users Rate JustCall?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 8.1/10 (Category avg: 8.6/10) - **Automation:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind JustCall?** - **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs) - **Company Website:** https://www.saaslabs.co/ - **Year Founded:** 2016 - **HQ Location:** Palo Alto, California - **Twitter:** @saas_labs (319 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10436435/ (416 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Small-Business, 31% Mid-Market #### What Are JustCall's Pros and Cons? **Pros:** - Ease of Use (286 reviews) - Features (207 reviews) - Helpful (193 reviews) - Customer Support (161 reviews) - Call Management (154 reviews) **Cons:** - Call Issues (154 reviews) - Call Functionality (99 reviews) - Connection Issues (78 reviews) - Missing Features (77 reviews) - Poor Call Quality (66 reviews) ### What Do G2 Reviewers Say About JustCall? *AI-generated summary from verified user reviews* **Pros:** - Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication. - Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization. - Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly. - Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution. - Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface. **Cons:** - Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively. - Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling. - Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet. - Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall. - Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections. #### What Are Recent G2 Reviews of JustCall? **"[Efficient Communication Hub for Global Outreach and CRM Syncing](https://www.g2.com/survey_responses/justcall-review-12696120)"** **Rating:** 4.5/5.0 stars *— Soumyajit B.* [Read full review](https://www.g2.com/survey_responses/justcall-review-12696120) --- **"[Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights](https://www.g2.com/survey_responses/justcall-review-12953018)"** **Rating:** 5.0/5.0 stars *— Richard L.* [Read full review](https://www.g2.com/survey_responses/justcall-review-12953018) --- ### 10. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ **Average Rating:** 4.5/5.0 **Total Reviews:** 2,460 **How Do G2 Users Rate Brevo Marketing Platform?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Reporting:** 8.7/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.6/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Brevo Marketing Platform?** - **Seller:** [Brevo](https://www.g2.com/sellers/brevo) - **Company Website:** https://www.brevo.com/ - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @brevo_official (16,032 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/brevo/ (898 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small-Business, 13% Mid-Market #### What Are Brevo Marketing Platform's Pros and Cons? **Pros:** - Ease of Use (314 reviews) - Features (190 reviews) - Email Marketing (171 reviews) - Easy Setup (168 reviews) - Simple (158 reviews) **Cons:** - Missing Features (107 reviews) - Limited Features (80 reviews) - Limited Customization (71 reviews) - Learning Curve (67 reviews) - Expensive (55 reviews) ### What Do G2 Reviewers Say About Brevo Marketing Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. - Users appreciate the **simplicity** of Brevo, noting its ease in creating effective marketing campaigns without complexity. **Cons:** - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. #### What Are Recent G2 Reviews of Brevo Marketing Platform? **"[Reliable Email Marketing with Brevo: Fast Delivery, Easy UI, and Helpful Support](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13116928)"** **Rating:** 5.0/5.0 stars *— Rahul B.* [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13116928) --- **"[Quick, Easy Campaigns with Great Personalisation and Responsive Support](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13116249)"** **Rating:** 5.0/5.0 stars *— Stphen M.* [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-13116249) --- #### What Are G2 Users Discussing About Brevo Marketing Platform? - [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote - [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments - [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment - [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment ### 11. [ProTexting](https://www.g2.com/products/protexting/reviews) ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS and MMS marketing campaigns. ProTexting provides the following service: 1. Sending of group SMS and MMS messages with emoji, track-able short URLs, data tags for better client experience. 2. ProTexting platforms provide a super quick way of sending bulk and individual SMS and MMS and will deliver the messages almost INSTANTLY! ProTexting's send rate is the best in the industry. 3. FREE Toll Free (TFN) number with all accounts. Short Codes are available as well. 4. Port (migrate) your existing number to ProTexting, free of charge. Enable your business phone for texting. 5. Setup SMS sign up keywords and forms to build your clients and leads. 6. Integrate with external service providers, such as MailChimp, Zapier, Shopify, Amazon Seller Central, Google Calendar, etc. 7. Amazing customer service, reachable via PHONE with no wait time. 8. FREE Demos, Training and Consulting to better setup your text messaging campaigns. 9. Run interactive SMS and MMS campaigns such as text 2 join, sweepstakes, voting, surveys, drip campaigns, Text 2 Screens, Q&A, etc. 10. International coverage for over 200 countries. The mobile phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones. **Average Rating:** 4.8/5.0 **Total Reviews:** 83 **How Do G2 Users Rate ProTexting?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 9.4/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.6/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind ProTexting?** - **Seller:** [ProTexting](https://www.g2.com/sellers/protexting) - **Year Founded:** 2010 - **HQ Location:** Plano, Texas - **Twitter:** @ProTexting (15,795 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1921865/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager - **Top Industries:** Information Technology and Services, Events Services - **Company Size:** 46% Small-Business, 37% Mid-Market #### What Are Recent G2 Reviews of ProTexting? **"[Ideal SMS service to grow your customer base.](https://www.g2.com/survey_responses/protexting-review-8594233)"** **Rating:** 4.5/5.0 stars *— Houssem H.* [Read full review](https://www.g2.com/survey_responses/protexting-review-8594233) --- **"[Improve your marketing channels using ProTexting SMS.](https://www.g2.com/survey_responses/protexting-review-8617513)"** **Rating:** 4.5/5.0 stars *— Santiago R.* [Read full review](https://www.g2.com/survey_responses/protexting-review-8617513) --- #### What Are G2 Users Discussing About ProTexting? - [What do you recommend for businesses considering ProTexting for SMS marketing?](https://www.g2.com/discussions/what-do-you-recommend-for-businesses-considering-protexting-for-sms-marketing) - [What is ProTexting used for?](https://www.g2.com/discussions/what-is-protexting-used-for) ### 12. [Sonar](https://www.g2.com/products/sonar/reviews) Texting has opened up new possibilities for how sales and marketing teams can build meaningful relationships with prospects and customers. Qualifying leads, converting prospects, and engaging with customers can be challenging. Introducing, Marchex Sonar, the intelligent text messaging platform built for business. Utilize the power of AI to automate initial communication, follow-ups, scheduling, drip campaigns, and more. With one of the highest rated user interfaces and user experiences, Sonar offers the best suite of functionality for sales and marketing teams on the channels customers prefer. Dozens of integrations enable you to seamlessly connect with your customers through your CRM or tech stack. Convert more leads, engage more effectively, and drive more revenue with Marchex Sonar. **Average Rating:** 4.2/5.0 **Total Reviews:** 111 **How Do G2 Users Rate Sonar?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Sonar?** - **Seller:** [Sonar](https://www.g2.com/sellers/sonar) - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @Sonar (9,100 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9440274 (3 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Sales Executive, Business Consultant - **Top Industries:** Real Estate, Transportation/Trucking/Railroad - **Company Size:** 64% Enterprise, 25% Mid-Market #### What Are Recent G2 Reviews of Sonar? **"[Use Sonar Daily For Work](https://www.g2.com/survey_responses/sonar-review-7033868)"** **Rating:** 4.0/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/sonar-review-7033868) --- **"[Good platform but limited use options](https://www.g2.com/survey_responses/sonar-review-7034233)"** **Rating:** 4.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/sonar-review-7034233) --- ### 13. [Everlytic](https://www.g2.com/products/everlytic/reviews) Amplify your communication capacity and turbo-charge targeting with Everlytic; the all-in-one platform for bulk, data-charged and automated, multi-channel messaging. **Average Rating:** 4.6/5.0 **Total Reviews:** 76 **How Do G2 Users Rate Everlytic?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 6.3/10 (Category avg: 8.6/10) - **Automation:** 7.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Everlytic?** - **Seller:** [Everlytic](https://www.g2.com/sellers/everlytic) - **Year Founded:** 2004 - **HQ Location:** Waverley, Gauteng - **Twitter:** @Everlytic (2,215 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/everlytic/ (86 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Marketing and Advertising - **Company Size:** 42% Mid-Market, 34% Small-Business #### What Are Everlytic's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Customer Support (9 reviews) - Helpful (7 reviews) - Analytics (5 reviews) - Easy Creation (5 reviews) **Cons:** - Missing Features (4 reviews) - Template Limitations (4 reviews) - Design Quality (3 reviews) - Email Management (3 reviews) - Learning Curve (3 reviews) ### What Do G2 Reviewers Say About Everlytic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive and user-friendly interface** of Everlytic, enhancing their communication efforts with ease. - Users value Everlytic's **exceptional customer support** , highlighting responsiveness and effective assistance for a seamless experience. - Users find Everlytic's **intuitive design and user-friendly interface** essential for seamless communication and engagement. - Users value Everlytic for its **robust analytics** that provide real-time insights, enhancing communication strategies and audience understanding. - Users commend the **easy creation** features of Everlytic, enabling efficient communication and enhancing audience engagement seamlessly. **Cons:** - Users find the **missing features** in Everlytic frustrating, particularly the lack of an undo button and limited design tools. - Users find **template limitations** in Everlytic challenging, affecting design flexibility and user friendliness. - Users note that the **design quality** of Everlytic is lacking, affecting layout consistency and overall visual appeal. - Users experience **setup difficulties and slow cancellation processes** , leading to frustration with Everlytic's email management services. - Users find the **learning curve steep** , especially with complex campaigns and template creation on Everlytic. #### What Are Recent G2 Reviews of Everlytic? **"[From Overwhelmed to Organized :How Everlytic Made It Easy](https://www.g2.com/survey_responses/everlytic-review-11869826)"** **Rating:** 5.0/5.0 stars *— Tasmiya H.* [Read full review](https://www.g2.com/survey_responses/everlytic-review-11869826) --- **"[Efficient Marketing with Everlytic's Robust Features](https://www.g2.com/survey_responses/everlytic-review-12269193)"** **Rating:** 4.5/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/everlytic-review-12269193) --- #### What Are G2 Users Discussing About Everlytic? - [What is Everlytic used for?](https://www.g2.com/discussions/what-is-everlytic-used-for) - 1 comment ### 14. [Textdrip.com](https://www.g2.com/products/textdrip-com/reviews) There was a great need in the sales industry for a better business texting platform. Response rates with traditional texting platforms were extremely low because bulk messages were getting throttled or blocked by carriers. We created Textdrip.com to provide a business texting platform with the best deliverability in the industry while providing a clean and user-friendly interface that anyone could run, not just the IT guys. **Average Rating:** 4.8/5.0 **Total Reviews:** 125 **How Do G2 Users Rate Textdrip.com?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.6/10) - **Automation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Textdrip.com?** - **Seller:** [Textdrip.com](https://www.g2.com/sellers/textdrip-com) - **Year Founded:** 2019 - **HQ Location:** Holly, US - **Twitter:** @textdrip (130 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/textdrip (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Health Insurance Specialist, Insurance Agent - **Top Industries:** Insurance, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 14% Mid-Market #### What Are Textdrip.com's Pros and Cons? **Pros:** - User-Friendly (3 reviews) - Customer Support (2 reviews) - Automation (1 reviews) - Business Enhancement (1 reviews) - Ease of Understanding (1 reviews) **Cons:** - Complex Automation (1 reviews) - Delays (1 reviews) - Expensive (1 reviews) - Feature Improvements (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Textdrip.com? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Textdrip, making it easy to navigate and streamline business practices. - Users commend the **top-notch customer support** of Textdrip, praising the responsiveness and helpfulness of the team. - Users love the **automation of drip campaigns** with Textdrip, making client communication effortless and efficient. - Users commend the **user-friendly design** of Textdrip.com, finding it convenient for streamlining business practices effectively. - Users appreciate the **clean, user-friendly interface** of Textdrip.com, making navigation effortless even for beginners. **Cons:** - Users desire improved **message tracking features** to avoid wasting credits and incurring unnecessary costs. - Users experience occasional **delays** when loading large contact lists, impacting the overall smoothness of the app. - Users express concern about Textdrip.com's **high costs** due to credit depletion from untracked unsent messages. - Users find the lack of **search functionality for archived messages** frustrating, making it hard to retrieve lost conversations. - Users often face **integration issues** with Textdrip.com, particularly when adding new phone numbers and waiting times. #### What Are Recent G2 Reviews of Textdrip.com? **"[A Game-Changer for Organized Client Communication](https://www.g2.com/survey_responses/textdrip-com-review-12432991)"** **Rating:** 5.0/5.0 stars *— Jaden G.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12432991) --- **"[Effortless Communication with Personal Touch](https://www.g2.com/survey_responses/textdrip-com-review-12219278)"** **Rating:** 4.0/5.0 stars *— Raevan N.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12219278) --- #### What Are G2 Users Discussing About Textdrip.com? - [What do you like most about Textdrip.com for SMS marketing, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-textdrip-com-for-sms-marketing-and-what-improvements-would-you-suggest) - [What is Textdrip.com used for?](https://www.g2.com/discussions/what-is-textdrip-com-used-for) ### 15. [OneSignal](https://www.g2.com/products/onesignal/reviews) OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,195 **How Do G2 Users Rate OneSignal?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.6/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind OneSignal?** - **Seller:** [OneSignal](https://www.g2.com/sellers/onesignal) - **Company Website:** https://www.onesignal.com - **Year Founded:** 2014 - **HQ Location:** San Mateo, California - **Twitter:** @onesignal (5,546 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6424376/ (171 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small-Business, 24% Mid-Market #### What Are OneSignal's Pros and Cons? **Pros:** - Ease of Use (143 reviews) - Notifications (114 reviews) - Notification Features (105 reviews) - Easy Setup (74 reviews) - Automation (60 reviews) **Cons:** - Missing Features (33 reviews) - Learning Curve (30 reviews) - Limited Features (28 reviews) - Expensive (21 reviews) - Not Intuitive (15 reviews) ### What Do G2 Reviewers Say About OneSignal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OneSignal, finding setup and segmentation processes simple and efficient. - Users value the **reliability and ease of use** of OneSignal for effective notification management and targeting. - Users love the **easy setup and rich notification features** of OneSignal, enhancing engagement across multiple platforms. - Users find the **easy setup** of OneSignal simplifies push notifications compared to traditional email campaigns. - Users love the **seamless automation** of OneSignal, enabling quick and personalized communication effortlessly. **Cons:** - Users note a **lack of advanced features** in OneSignal, particularly in the free version compared to paid plans. - Users feel the **learning curve is steep** , wishing for clearer tips and simpler setup for advanced features. - Users find OneSignal lacking in **advanced features** , as many options are restricted to paid plans. - Users note that the service can get **expensive** as additional features and customizations often require paid plans. - Users find the setup process **not intuitive** , wishing for clearer tips and easier methods for advanced features. #### What Are Recent G2 Reviews of OneSignal? **"[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/onesignal-review-12977679) --- **"[All-in-One Messaging with Strong Segmentation and Real-Time Analytics](https://www.g2.com/survey_responses/onesignal-review-12952478)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/onesignal-review-12952478) --- #### What Are G2 Users Discussing About OneSignal? - [What is OneSignal used for?](https://www.g2.com/discussions/what-is-onesignal-used-for) - 3 comments, 3 upvotes ## What Is SMS Marketing Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to SMS Marketing Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) - [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) --- ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About SMS Marketing Software? *AI-generated · Last updated: June 3, 2026* ### Which SMS marketing service integrates with my CRM Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows. - [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations. - [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels. - [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts. - [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools. ### What's the best service for SMS marketing Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing. - [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation. - [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows. - [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features. - [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement. ### Most reliable SMS marketing platform for retailers Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging. - [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock. - [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation. - [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach. - [Podium](https://www.g2.com/products/podium) — customer texting and review capture. ### What should buyers look for in sms marketing companies According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention. ### What features define modern SMS marketing According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.