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UMAI

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16 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016
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UMAI Reviews

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Profile Name
Star Rating
15
1
0
0
0
Benny A.
BA
Benny A.
F&B Operation Manager at Beton Dining.
01/29/2026
Validated Reviewer
Review source: Organic

Flexible Reservation Management with Easy Setup

I appreciate UMAI's flexibility in managing reservations and updating business details. The ability to handle changes in table arrangements and use tags makes it easier for me to accommodate the ever-changing layout of my restaurant. This feature makes online reservations more straightforward and convenient. I also found the initial setup easy, which was a big plus.
Anis S.
AS
Anis S.
Sales & Marketing, Senior Executive
01/20/2026
Validated Reviewer
Review source: Organic

Highly recommended!

Seamless process from onboarding to execution. Friendly and helpful staff too!
David C.
DC
David C.
Restaurateur & F&B Consultant | Operational & Financial Efficiency | Menu Engineering | Culinary Excellence | Leading Multicultural Teams
01/15/2026
Validated Reviewer
Review source: Organic

Good Reservation Management with Professional Ease

I use UMAI to manage our reservations, which helps us stay organized, especially during busy weekends. I find the experience professional yet simple to manage. The software has been invaluable in helping us stay on top of every booking and reducing last-minute cancellations. I now have better visibility of guest history and details for each visit. What I like most about UMAI is that it's easy to use and saves us a lot of time in managing bookings and tables. The system is user-friendly, and even a beginner can start using it right away. The initial setup was very easy.

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HQ Location:
Kuala Lumpur, MY

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What is UMAI?

UMAI is a technology company that specializes in providing software solutions for the hospitality industry, specifically targeting restaurants. Their platform aims to optimize restaurant operations through features like table management, automated marketing tools, reservation systems, and customer relationship management. By integrating these solutions, UMAI helps restaurants increase efficiency, improve customer service, and boost profitability. They focus on creating seamless experiences for both restaurant operators and their customers by utilizing cutting-edge technology.

Details

Year Founded
2016