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UMAI

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26 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016
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UMAI Reviews

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Star Rating
25
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Tiara B.
TB
Tiara B.
03/11/2026
Validated Reviewer
Review source: Organic

Seamless Reservations, Effortless Experience

I love using UMAI for managing reservations at Bru & Mase because it makes the process so easy and seamless. The system is user-friendly and efficient from both our side and the user's side, which definitely makes our operations much easier. I appreciate that I can easily edit and change reservations, which both the user and our team find convenient. Setting up UMAI was also super easy; it was seamless and user-friendly.
Pandian B.
PB
Pandian B.
F&B Operations
03/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Ahead of the Competition with Excellent Customer Support

Leaders in their field. Ahead of the competitors. Excellent customer support
lokman h.
LH
lokman h.
03/09/2026
Validated Reviewer
Review source: Organic

Effortless Queue Management, Highly Recommended

I like how UMAI helps both customers and owners by allowing customers to plan their events or sessions. It's great for customer management, and the initial setup was very easy.

About

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HQ Location:
Kuala Lumpur, MY

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What is UMAI?

UMAI is a technology company that specializes in providing software solutions for the hospitality industry, specifically targeting restaurants. Their platform aims to optimize restaurant operations through features like table management, automated marketing tools, reservation systems, and customer relationship management. By integrating these solutions, UMAI helps restaurants increase efficiency, improve customer service, and boost profitability. They focus on creating seamless experiences for both restaurant operators and their customers by utilizing cutting-edge technology.

Details

Year Founded
2016