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UMAI

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37 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016
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UMAI Reviews

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34
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Verified User
G
Verified User
06/17/2026
Validated Reviewer
Review source: Organic

Effortless Bookings with UMAI, Needs Better Data Management

|UMAI
I use UMAI for restaurant booking and loyalty. It makes our restaurant more organized regarding booking arrangements. I really like the reservation link feature because it allows customers to book their table easier. The initial setup of UMAI was very easy for my team.
Verified User
G
Verified User
06/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Seamless 24/7 Reservations with Some Setup Hurdles

|UMAI
I appreciate that UMAI allows customers to make reservations 24/7, even during midnight after the restaurant's operations. This means customers don't have to wait for someone to reply to confirm their booking, making the reservation experience smoother.
Jamie S.
JS
Jamie S.
HTML/CSS, Adobe Illustrator
05/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Seamless Google My Business Integration and Effortless Reservations

|UMAI
The restaurant managers and floor staff are familiar using it. There are no problems so far, everything is ok. We hardly think about it, it is seamlessly integrated with Google My Business and customers are actively using it.

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HQ Location:
Kuala Lumpur, MY

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What is UMAI?

UMAI is a technology company that specializes in providing software solutions for the hospitality industry, specifically targeting restaurants. Their platform aims to optimize restaurant operations through features like table management, automated marketing tools, reservation systems, and customer relationship management. By integrating these solutions, UMAI helps restaurants increase efficiency, improve customer service, and boost profitability. They focus on creating seamless experiences for both restaurant operators and their customers by utilizing cutting-edge technology.

Details

Year Founded
2016
Website
www.umai.io