# ResyOS Reviews **Vendor:** Resy **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.1/5.0 **Total Reviews:** 7 ## About ResyOS For full-service restaurants looking to improve profitability, ResyOS is a complete restaurant reservations and waitlist system, including table management, Events and Ticketing, CRM, POS integration and more. Industry low no show rate of 2.3%. Over 4,000 restaurants. No Cover Fees. ## ResyOS Pros & Cons **What users dislike:** - Users experience **inconsistent software bugs** with ResyOS, particularly with the reliability of the Resy Notify feature. (1 reviews) ## ResyOS Reviews ### 1. Resy caters to me **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about ResyOS?** I like that Resy partners with a wide range of restaurants in my area and offers personalized recommendations based on my taste profile. **What do you dislike about ResyOS?** The Resy Notify feature does not work consistently. **What problems is ResyOS solving and how is that benefiting you?** Resy helps me book reservations without having to call restaurants on the phone. ### 2. Access to large customer base and demographic, but lacking in features needed for smooth operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about ResyOS?** The users - we noticed a younger demographic as opposed to open table **What do you dislike about ResyOS?** We were unable to execute alot of the features needed for smooth operations customer support restrictions **What problems is ResyOS solving and how is that benefiting you?** Organization of reservations. Benefiting by maximizing potential business ### 3. Resy vs open table **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about ResyOS?** It's extremely customizable to your business needs. It's also very easy to use **What do you dislike about ResyOS?** The grid is resy doesn't self correct. That's the only real downside **What problems is ResyOS solving and how is that benefiting you?** It helps bring more business into the venue. It also helps my staff use the product better ### 4. Super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ally S. | Associate Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about ResyOS?** Allows our customers to make reservations. Allows us to collect the customer data. **What do you dislike about ResyOS?** Nothing really! Support help could be a bit more timely... **What problems is ResyOS solving and how is that benefiting you?** Solves a reservation system, and if we wanted to also collect payments for events. ### 5. Quick and easy reservations with helpful text message reminders **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2021 **What do you like best about ResyOS?** I like that I can easily make reservations, modify and cancel them as needed as well. I also like that I receive text message reminders about upcoming reservations and can change them from my phone. I even had a restaurant manager text me through Resy to let me know that their kitchen was under construction and I would not be able to order food that day. Very helpful information. **What do you dislike about ResyOS?** I do not like that very many restaurants are not on the Resy service. I know this is a case by case thing but it would be more useful with more restaurant offerings. I also do not like that only a few tables are bookable through Resy, while the restaurant can often manually book a reservation even when Resy says that nothing is available. **What problems is ResyOS solving and how is that benefiting you?** Quick and easy scheduling of meals. No need to worry about getting into the restaurant of your choice when you can make a reservation directly from your phone on the walk over! ### 6. user friendly proram **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2020 **What do you like best about ResyOS?** How it is very easy to understand and use **What do you dislike about ResyOS?** the need for payment before going to a resturant **Recommendations to others considering ResyOS:** Use it, its user friendly and very easy to adjust to from old platforms **What problems is ResyOS solving and how is that benefiting you?** problem- solving how people can make reliable reservations without compromising their personal information benefits- solving the above problem for a majority of people ### 7. Good but could be less complicated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2019 **What do you like best about ResyOS?** Nice layout and features, usually fast. The color scheme is nice **What do you dislike about ResyOS?** The steps to unseat a table are too much - several clicks and swipes. Also online reservations do not stay toggled off. **What problems is ResyOS solving and how is that benefiting you?** Online reservations ## ResyOS Discussions - [What is ResyOS used for?](https://www.g2.com/discussions/what-is-resyos-used-for) - [View ResyOS pricing details and edition comparison](https://www.g2.com/products/resyos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A43%3A53+-0500&secure%5Bsession_id%5D=6d0b3a7d-aa51-49c3-8783-aba3bfa7125c&secure%5Btoken%5D=a99836a1fa0d0c71a8bc0759b590021fadcc74071418211b22935c25d6c37fbd&format=llm_user) ## ResyOS Features **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence ## Top ResyOS Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,255 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - 4.6/5.0 (316 reviews)