--- title: ResyOS Reviews meta_title: 'ResyOS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ResyOS works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 8 scale: '5' date_modified: '2026-09-28' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # ResyOS Reviews **Vendor:** Resy **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.1/5.0 **Total Reviews:** 8 ## About ResyOS For full-service restaurants looking to improve profitability, ResyOS is a complete restaurant reservations and waitlist system, including table management, Events and Ticketing, CRM, POS integration and more. Industry low no show rate of 2.3%. Over 4,000 restaurants. No Cover Fees. ## ResyOS Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users dislike:** - Users experience **inconsistent functionality** with the Resy Notify feature, leading to a frustrating user experience. (1 reviews) ## ResyOS Reviews ### 1. Smooth Reservations and Better Guest Profiles for a More Personalized Dining Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** May 21, 2026 **What do you like best about ResyOS?** The best thing I like about this platform is it creates a smooth reservation experience for both restaurants and dinners for customers it also makes it easier to discover restaurant and check availability and book tables without calling the restaurant directly or restaurant it gives you useful tools to manage reservation weightless seating and guest information all under a single place and another strong point is their guest profile and hospitality focused approach where restaurants can use guest information to understand preference manage repeat visitor better and also provides a more personalised dining experience. **What do you dislike about ResyOS?** One limitation I found in this platform is that its not best fit for every restaurant Jaipur it is stronger for marketers where this platform has a good diner adoption coverage for smaller restaurant is less actor because the discovery advantages like very low and another drawback in this is the restaurant should review the pricing and plant structure carefully because this platform says that its rising as low per cover or per reservation fees which is a positive but restaurant still need to choose the right plan with suits them. **What problems is ResyOS solving and how is that benefiting you?** This platform helps us by solving the problem of manual reservation handling and misquoting inefficient table management and lack of visibility into guest flats rather than relying on phone calls and spreadsheet or manual weightless this way platform helps us in managing availability booking weightless seating and guest data through structure plan the brain benefit is operational control which helps us optimising the table usage reduce booking construction managers communication more effectively and creators mother experience overall. ### 2. Resy caters to me **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 24, 2024 **What do you like best about ResyOS?** I like that Resy partners with a wide range of restaurants in my area and offers personalized recommendations based on my taste profile. **What do you dislike about ResyOS?** The Resy Notify feature does not work consistently. **What problems is ResyOS solving and how is that benefiting you?** Resy helps me book reservations without having to call restaurants on the phone. ### 3. Access to large customer base and demographic, but lacking in features needed for smooth operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 27, 2024 **What do you like best about ResyOS?** The users - we noticed a younger demographic as opposed to open table **What do you dislike about ResyOS?** We were unable to execute a lot of the features needed for smooth operations customer support restrictions **What problems is ResyOS solving and how is that benefiting you?** Organization of reservations. Benefiting by maximizing potential business ### 4. Resy vs open table **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 29, 2024 **What do you like best about ResyOS?** It's extremely customizable to your business needs. It's also very easy to use **What do you dislike about ResyOS?** The grid is resy doesn't self correct. That's the only real downside **What problems is ResyOS solving and how is that benefiting you?** It helps bring more business into the venue. It also helps my staff use the product better ### 5. Super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ally S. | Associate Marketing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 27, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ResyOS?** Allows our customers to make reservations. Allows us to collect the customer data. **What do you dislike about ResyOS?** Nothing really! Support help could be a bit more timely... **What problems is ResyOS solving and how is that benefiting you?** Solves a reservation system, and if we wanted to also collect payments for events. ### 6. Quick and easy reservations with helpful text message reminders **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 15, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ResyOS?** I like that I can easily make reservations, modify and cancel them as needed as well. I also like that I receive text message reminders about upcoming reservations and can change them from my phone. I even had a restaurant manager text me through Resy to let me know that their kitchen was under construction and I would not be able to order food that day. Very helpful information. **What do you dislike about ResyOS?** I do not like that very many restaurants are not on the Resy service. I know this is a case by case thing but it would be more useful with more restaurant offerings. I also do not like that only a few tables are bookable through Resy, while the restaurant can often manually book a reservation even when Resy says that nothing is available. **What problems is ResyOS solving and how is that benefiting you?** Quick and easy scheduling of meals. No need to worry about getting into the restaurant of your choice when you can make a reservation directly from your phone on the walk over! ### 7. user friendly program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 10, 2020 **What do you like best about ResyOS?** How it is very easy to understand and use **What do you dislike about ResyOS?** the need for payment before going to a restaurant **Recommendations to others considering ResyOS:** Use it, it's user friendly and very easy to adjust to from old platforms **What problems is ResyOS solving and how is that benefiting you?** problem-solving how people can make reliable reservations without compromising their personal information benefits- solving the above problem for a majority of people ### 8. Good but could be less complicated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 06, 2019 **What do you like best about ResyOS?** Nice layout and features, usually fast. The color scheme is nice **What do you dislike about ResyOS?** The steps to unseat a table are too much - several clicks and swipes. Also online reservations do not stay toggled off. **What problems is ResyOS solving and how is that benefiting you?** Online reservations ## ResyOS Discussions - [What is ResyOS used for?](https://www.g2.com/discussions/what-is-resyos-used-for) - [View ResyOS pricing details and edition comparison](https://www.g2.com/products/resyos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+03%3A49%3A45+-0500&secure%5Bsession_id%5D=92ed82c0-9cb6-41a6-9772-1090fd22d66f&secure%5Btoken%5D=a6bb258706ff6ee55789d69f946cce6f1b221f52e6956d8034bca1032727b776&format=llm_user) ## ResyOS Features **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence ## Top ResyOS Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,346 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - 4.6/5.0 (322 reviews)