# Best Restaurant Reservations Software for Small Business *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Products classified in the overall Restaurant Reservations category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Restaurant Reservations to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Restaurant Reservations category. In addition to qualifying for inclusion in the Restaurant Reservations Software category, to qualify for inclusion in the Small Business Restaurant Reservations Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Restaurant Reservations Software Products Does G2 Track? **Total Products under this Category:** 130 ### Category Stats (Jun 2026) - **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 35 - **Buyer Segments**: Small-Business 57% │ Mid-Market 36% │ Enterprise 7% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: RestroGreen (+2.78%) - Among all products in this category, RestroGreen recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Restaurant Reservations Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 700+ Authentic Reviews - 130+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### SevenRooms SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform enables restaurants, hotels, and entertainment venues to manage reservations, waitlists, and table assignments effectively, all while maintaining control over the entire guest journey. By offering commission-free reservations and a range of integrated tools, SevenRooms empowers hospitality businesses to create memorable experiences that encourage repeat visits and drive revenue. Targeted primarily at hospitality operators, including restaurants, hotels, and nightlife venues, SevenRooms caters to a diverse audience seeking to optimize their operations and enhance customer engagement. The platform is particularly beneficial for establishments looking to build and maintain guest profiles, allowing operators to personalize interactions and tailor marketing efforts. With its robust features, SevenRooms supports various use cases, from managing peak dining hours to facilitating seamless online ordering and payment processes. Key features of SevenRooms include an intuitive reservation management system, a virtual waitlist, and comprehensive table management capabilities. These tools enable operators to maximize seating efficiency and reduce wait times, ultimately improving customer satisfaction. Additionally, the platform offers marketing automation and email marketing functionalities, allowing businesses to engage with their guests effectively and promote special events or offers. By aggregating reviews and providing insights into guest preferences, SevenRooms helps operators make data-driven decisions that enhance their service offerings. One of the standout aspects of SevenRooms is its commitment to providing a commission-free model, which allows hospitality operators to retain more of their profits while still benefiting from a powerful suite of tools. The platform’s ability to integrate various aspects of the guest experience—from reservations to marketing—sets it apart in the crowded hospitality technology market. By focusing on enhancing the guest journey and providing actionable insights, SevenRooms positions itself as a valuable partner for hospitality operators looking to thrive in a competitive landscape. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=894&secure%5Bdisplayable_resource_id%5D=894&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=894&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47833&secure%5Bresource_id%5D=894&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-reservations%2Fsmall-business&secure%5Btoken%5D=f5c766ee5b8fb65cd33a002ee521023817a80e79ee82ed5936959d3aae98ffb6&secure%5Burl%5D=https%3A%2F%2Fwww.doordash.com%2Fen-US&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated Restaurant Reservations Software Products in 2026? ### 1. [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success. **Average Rating:** 4.4/5.0 **Total Reviews:** 281 **How Do G2 Users Rate OpenTable for Restaurants?** - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind OpenTable for Restaurants?** - **Seller:** [OpenTable, Inc.](https://www.g2.com/sellers/opentable-inc) - **Company Website:** https://www.OpenTable.com - **Year Founded:** 1998 - **HQ Location:** San Francisco, US - **Twitter:** @OpenTable (51,946 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12181/ (2,196 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager, Owner - **Top Industries:** Restaurants, Hospitality - **Company Size:** 47% Small-Business, 46% Mid-Market #### What Are OpenTable for Restaurants's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Reservation Management (21 reviews) - Reservations Management (17 reviews) - Customer Support (13 reviews) - Efficiency (9 reviews) **Cons:** - Expensive (16 reviews) - Limited Customization (6 reviews) - Not User-Friendly (6 reviews) - Navigation Issues (5 reviews) - Complex Interface (4 reviews) ### 2. [UMAI](https://www.g2.com/products/umai/reviews) UMAI is a modern reservation system that helps restaurants fill more seats, grow revenue, and turn first-time guests into loyal regulars. With dynamic seating tools, powerful guest data, easy-to-use features, and personalised marketing to bring guests back with automated campaigns, UMAI helps ambitious operators streamline service and scale their business without sacrificing hospitality. Enterprise-grade tools. Without the enterprise cost. **Average Rating:** 4.8/5.0 **Total Reviews:** 35 **How Do G2 Users Rate UMAI?** - **Quality of Support:** 10.0/10 (Category avg: 8.8/10) - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) **Who Is the Company Behind UMAI?** - **Seller:** [UMAI](https://www.g2.com/sellers/umai) - **Year Founded:** 2016 - **HQ Location:** Kuala Lumpur, MY - **LinkedIn® Page:** https://www.linkedin.com/company/umai-restaurant-reservations/ (45 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 71% Small-Business, 9% Mid-Market ### 3. [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform enables restaurants, hotels, and entertainment venues to manage reservations, waitlists, and table assignments effectively, all while maintaining control over the entire guest journey. By offering commission-free reservations and a range of integrated tools, SevenRooms empowers hospitality businesses to create memorable experiences that encourage repeat visits and drive revenue. Targeted primarily at hospitality operators, including restaurants, hotels, and nightlife venues, SevenRooms caters to a diverse audience seeking to optimize their operations and enhance customer engagement. The platform is particularly beneficial for establishments looking to build and maintain guest profiles, allowing operators to personalize interactions and tailor marketing efforts. With its robust features, SevenRooms supports various use cases, from managing peak dining hours to facilitating seamless online ordering and payment processes. Key features of SevenRooms include an intuitive reservation management system, a virtual waitlist, and comprehensive table management capabilities. These tools enable operators to maximize seating efficiency and reduce wait times, ultimately improving customer satisfaction. Additionally, the platform offers marketing automation and email marketing functionalities, allowing businesses to engage with their guests effectively and promote special events or offers. By aggregating reviews and providing insights into guest preferences, SevenRooms helps operators make data-driven decisions that enhance their service offerings. One of the standout aspects of SevenRooms is its commitment to providing a commission-free model, which allows hospitality operators to retain more of their profits while still benefiting from a powerful suite of tools. The platform’s ability to integrate various aspects of the guest experience—from reservations to marketing—sets it apart in the crowded hospitality technology market. By focusing on enhancing the guest journey and providing actionable insights, SevenRooms positions itself as a valuable partner for hospitality operators looking to thrive in a competitive landscape. **Average Rating:** 4.7/5.0 **Total Reviews:** 71 **How Do G2 Users Rate SevenRooms?** - **Quality of Support:** 8.9/10 (Category avg: 8.8/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind SevenRooms?** - **Seller:** [DoorDash](https://www.g2.com/sellers/doordash) - **Company Website:** https://www.doordash.com/en-US - **Year Founded:** 2013 - **HQ Location:** San Francisco, California - **Twitter:** @DoorDash (255,551 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3205573/ (78,069 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality, Restaurants - **Company Size:** 46% Mid-Market, 39% Small-Business #### What Are SevenRooms's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Reservation Management (3 reviews) - Customer Satisfaction (2 reviews) - Data Management (2 reviews) - Marketing Support (2 reviews) **Cons:** - Limited Customization (2 reviews) - Setup Difficulty (2 reviews) - App Compatibility (1 reviews) - Expensive (1 reviews) - Integration Issues (1 reviews) ### 4. [Tock](https://www.g2.com/products/tock/reviews) Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support. **Average Rating:** 4.2/5.0 **Total Reviews:** 95 **How Do G2 Users Rate Tock?** - **Quality of Support:** 8.8/10 (Category avg: 8.8/10) - **Ease of Use:** 7.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Tock?** - **Seller:** [Tock](https://www.g2.com/sellers/tock) - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @tock (5,257 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tock (176 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager - **Top Industries:** Restaurants, Wine and Spirits - **Company Size:** 66% Small-Business, 30% Mid-Market #### What Are Tock's Pros and Cons? **Pros:** - Communication (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Integrations (1 reviews) - Reservations Management (1 reviews) **Cons:** - Navigation Issues (1 reviews) - Not User-Friendly (1 reviews) - Poor Navigation (1 reviews) - Reservation System Issues (1 reviews) ### 5. [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews) Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating. With the new Reserve with Google integration, restaurants can now make their tables available on both Yelp and Google to reach more guests. **Average Rating:** 4.2/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Yelp Guest Manager?** - **Quality of Support:** 7.7/10 (Category avg: 8.8/10) - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Yelp Guest Manager?** - **Seller:** [Yelp for Business Owners](https://www.g2.com/sellers/yelp-for-business-owners) - **Year Founded:** 2004 - **HQ Location:** San Francisco, CA - **Twitter:** @Yelp (98,236 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/31517/ (7,113 employees on LinkedIn®) - **Ownership:** YELP **Who Uses This Product?** - **Top Industries:** Food & Beverages, Hospitality - **Company Size:** 45% Small-Business, 36% Mid-Market ### 6. [Hostie](https://www.g2.com/products/hostie/reviews) Hostie is a virtual concierge solution specifically designed for restaurants to enhance customer engagement and streamline communication. This innovative tool ensures that every call, text, or inquiry is handled in the unique voice of your establishment, minimizing missed reservations and maximizing guest satisfaction. By automating responses to common questions about reservations, operating hours, takeout options, and events, Hostie allows your staff to concentrate on delivering exceptional service while maintaining a seamless interaction with guests. The target audience for Hostie includes restaurant owners and managers who are looking to improve operational efficiency and enhance the guest experience. With the growing demand for quick and accurate responses in the hospitality sector, Hostie serves as an essential asset for establishments of all sizes. Whether you run a small café or a large dining venue, this virtual concierge can adapt to your specific needs, ensuring that your guests receive timely information and assistance. One of the key features of Hostie is its ability to provide real-time visibility into every conversation. This transparency allows restaurant operators to monitor guest interactions and gain valuable insights into customer preferences and behaviors. By understanding what guests are asking and how they engage with your restaurant, you can tailor your offerings and improve service quality. This data-driven approach not only enhances the guest experience but also empowers restaurant staff to make informed decisions that drive customer loyalty. Hostie stands out in the market due to its seamless integration with existing restaurant systems, ensuring a smooth transition without disrupting current operations. Built by professionals with extensive experience in the hospitality industry, Hostie is backed by responsive support from a team that understands the fast-paced nature of restaurant work. This commitment to customer service ensures that users can rely on Hostie to function effectively, allowing them to focus on what they do best—providing outstanding dining experiences. In summary, Hostie is more than just a virtual assistant; it is a comprehensive solution that transforms how restaurants communicate with their guests. By automating routine inquiries and providing actionable insights, Hostie enhances operational efficiency and elevates the overall guest experience, making it an invaluable tool for any restaurant looking to thrive in a competitive market. **Average Rating:** 4.6/5.0 **Total Reviews:** 23 **How Do G2 Users Rate Hostie?** - **Quality of Support:** 9.3/10 (Category avg: 8.8/10) - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) **Who Is the Company Behind Hostie?** - **Seller:** [Hostie AI](https://www.g2.com/sellers/hostie-ai) - **Company Website:** https://www.hostie.ai - **Year Founded:** 2024 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** https://www.linkedin.com/company/hostie-ai/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Hospitality - **Company Size:** 57% Small-Business, 17% Mid-Market #### What Are Hostie's Pros and Cons? **Pros:** - Efficiency (7 reviews) - Ease of Use (6 reviews) - Customer Satisfaction (5 reviews) - Setup Ease (5 reviews) - Reservation Management (4 reviews) **Cons:** - Reservation System Issues (2 reviews) - Lacking Features (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) - Poor Usability (1 reviews) ### 7. [Eat App](https://www.g2.com/products/eat-app-eat-app/reviews) Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East. Eat App's guest and reservation management system comprises of an extensive set of features including advanced CRM, reporting, and guest database aimed at helping restaurants improve operational efficiency, increase revenue, and create a seamless guest experience by harnessing the power of guest data. With a mission to help restaurants provide the best guest experience in an efficient manner, Eat App's system allows restaurant staff to manage guest flow, control shifts, and set capacity. Eat App also integrates with other restaurant technologies like POS and PBX phone systems, further streamlining restaurant operations, and helping build comprehensive guest profiles with data from multiple sources. Additionally, Eat App's extensive reporting system also provides in-depth guest & reservation data analytics with the aim to help managers track restaurant performance and make data-backed decisions. Built on a cloud-based system, Eat App is a cross-platform technology that syncs across multiple devices including native iPad, Android, and iPad apps. Eat App also provides a centralized system for managing multiple restaurants by combining reservations, guest databases, analytics, and reservations for all restaurants in one location. **Average Rating:** 4.7/5.0 **Total Reviews:** 40 **How Do G2 Users Rate Eat App?** - **Quality of Support:** 9.2/10 (Category avg: 8.8/10) - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Eat App?** - **Seller:** [Eat App](https://www.g2.com/sellers/eat-app) - **Year Founded:** 2015 - **HQ Location:** Dubai - **LinkedIn® Page:** https://www.linkedin.com/company/eat-app/ (55 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Hospitality - **Company Size:** 43% Mid-Market, 40% Small-Business ## What Is Restaurant Reservations Software? [Reservation Software](https://www.g2.com/categories/reservation) ## What Software Categories Are Similar to Restaurant Reservations Software? - [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)