Introducing G2.ai, the future of software buying.Try now

Best Restaurant Reservations Software for Small Business

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Products classified in the overall Restaurant Reservations category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Restaurant Reservations to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Restaurant Reservations category.

In addition to qualifying for inclusion in the Restaurant Reservations Software category, to qualify for inclusion in the Small Business Restaurant Reservations Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

Coming Soon
Get Trending Restaurant Reservations Products in Your Inbox

A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.

Sample Trending Products Newsletter
1 filter applied
Clear All

5 Listings in Small Business Restaurant Reservations Available

(282)4.4 out of 5
1st Easiest To Use in Restaurant Reservations software
Save to My Lists
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-

    Users
    • General Manager
    • Owner
    Industries
    • Restaurants
    • Hospitality
    Market Segment
    • 47% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OpenTable for Restaurants Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Reservation Management
    43
    Customer Support
    37
    Reservations Management
    36
    Integrations
    20
    Cons
    Expensive
    37
    Limited Customization
    17
    Integration Issues
    13
    High Fees
    11
    Scheduling Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OpenTable for Restaurants features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.8
    8.8
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    San Francisco, US
    Twitter
    @OpenTable
    52,044 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-

Users
  • General Manager
  • Owner
Industries
  • Restaurants
  • Hospitality
Market Segment
  • 47% Small-Business
  • 46% Mid-Market
OpenTable for Restaurants Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Reservation Management
43
Customer Support
37
Reservations Management
36
Integrations
20
Cons
Expensive
37
Limited Customization
17
Integration Issues
13
High Fees
11
Scheduling Issues
10
OpenTable for Restaurants features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.8
8.8
Ease of Use
Average: 8.9
Seller Details
Company Website
Year Founded
1998
HQ Location
San Francisco, US
Twitter
@OpenTable
52,044 Twitter followers
LinkedIn® Page
www.linkedin.com
2,128 employees on LinkedIn®
(96)4.2 out of 5
4th Easiest To Use in Restaurant Reservations software
Save to My Lists
Entry Level Price:Starting at $79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From el

    Users
    • General Manager
    Industries
    • Restaurants
    • Wine and Spirits
    Market Segment
    • 66% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tock Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Reservation Management
    26
    Reservations Management
    25
    Customer Support
    23
    Customization
    15
    Cons
    Limited Customization
    16
    Scheduling Issues
    15
    Complexity
    14
    Reservation System Issues
    13
    Not User-Friendly
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tock features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.8
    7.9
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tock
    Year Founded
    2014
    HQ Location
    Chicago, IL
    Twitter
    @tock
    5,310 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From el

Users
  • General Manager
Industries
  • Restaurants
  • Wine and Spirits
Market Segment
  • 66% Small-Business
  • 30% Mid-Market
Tock Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Reservation Management
26
Reservations Management
25
Customer Support
23
Customization
15
Cons
Limited Customization
16
Scheduling Issues
15
Complexity
14
Reservation System Issues
13
Not User-Friendly
12
Tock features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.8
7.9
Ease of Use
Average: 8.9
Seller Details
Seller
Tock
Year Founded
2014
HQ Location
Chicago, IL
Twitter
@tock
5,310 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(47)4.2 out of 5
5th Easiest To Use in Restaurant Reservations software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reser

    Users
    No information available
    Industries
    • Food & Beverages
    • Hospitality
    Market Segment
    • 45% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yelp Guest Manager features and usability ratings that predict user satisfaction
    7.7
    Quality of Support
    Average: 8.8
    9.0
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    San Francisco, CA
    Twitter
    @Yelp
    98,418 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,072 employees on LinkedIn®
    Ownership
    YELP
Product Description
How are these determined?Information
This description is provided by the seller.

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reser

Users
No information available
Industries
  • Food & Beverages
  • Hospitality
Market Segment
  • 45% Small-Business
  • 36% Mid-Market
Yelp Guest Manager features and usability ratings that predict user satisfaction
7.7
Quality of Support
Average: 8.8
9.0
Ease of Use
Average: 8.9
Seller Details
Year Founded
2004
HQ Location
San Francisco, CA
Twitter
@Yelp
98,418 Twitter followers
LinkedIn® Page
www.linkedin.com
7,072 employees on LinkedIn®
Ownership
YELP
(52)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Restaurant Reservations software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform en

    Users
    No information available
    Industries
    • Restaurants
    • Hospitality
    Market Segment
    • 44% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SevenRooms Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Reservation Management
    4
    Data Management
    2
    Marketing Support
    2
    User Interface
    2
    Cons
    Limited Customization
    2
    Poor Reporting
    2
    App Compatibility
    1
    Expensive
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SevenRooms features and usability ratings that predict user satisfaction
    8.7
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DoorDash
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @DoorDash
    253,727 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75,123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SevenRooms is a comprehensive hospitality management solution designed to assist operators in enhancing profitability through a suite of features that streamline the guest experience. This platform en

Users
No information available
Industries
  • Restaurants
  • Hospitality
Market Segment
  • 44% Mid-Market
  • 42% Small-Business
SevenRooms Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Reservation Management
4
Data Management
2
Marketing Support
2
User Interface
2
Cons
Limited Customization
2
Poor Reporting
2
App Compatibility
1
Expensive
1
Integration Issues
1
SevenRooms features and usability ratings that predict user satisfaction
8.7
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.9
Seller Details
Seller
DoorDash
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@DoorDash
253,727 Twitter followers
LinkedIn® Page
www.linkedin.com
75,123 employees on LinkedIn®
(40)4.7 out of 5
2nd Easiest To Use in Restaurant Reservations software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-cla

    Users
    No information available
    Industries
    • Restaurants
    • Hospitality
    Market Segment
    • 43% Mid-Market
    • 40% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eat App features and usability ratings that predict user satisfaction
    9.2
    Quality of Support
    Average: 8.8
    9.4
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eat App
    Year Founded
    2015
    HQ Location
    Dubai
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-cla

Users
No information available
Industries
  • Restaurants
  • Hospitality
Market Segment
  • 43% Mid-Market
  • 40% Small-Business
Eat App features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 8.8
9.4
Ease of Use
Average: 8.9
Seller Details
Seller
Eat App
Year Founded
2015
HQ Location
Dubai
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®