simpleERB Reviews & Product Details

simpleERB is a cloud-based reservation management and CRM solution for restaurants. We helped restaurants globally process and manage over 1.5 million bookings in 2021. Easy to configure with customised settings, get up and running and start taking bookings within 30mins. Multi-user, unlimited areas and tables which works on iPads as well as desktops via an internet browser. No software or system updates required. Manage online bookings via a widget from your website, social pages and Google. Eliminate no shows with; email auto-reminders (SMS chargeable), cancellation policies/reasons and our card capture and payments on bookings with our secure payment integration feature. Create prepayments on booking offers/promotions or special private events. Inbuilt reviews, with comprehensive reporting and export facility for a GDPR compliant mailing list. Three affordable and competitively priced plan types depending on business' demand. We offer monthly or annual contracts. No lock in, upgrade or downgrade your plan with seasonal fluctuations, cancel anytime. Friendly UK-based support on hand via email or phone to assist with any queries. Try a free trial today, with 250 covers to test. No card is required to register.

Seller

5pm.co.uk

Discussions

simpleERB Community

Languages Supported

English

Overview by

Ronnie Somerville (Founder @ 5pm.co.uk & simpleERB.com, Investor/Advisor Swipiicard.com)

Pricing

Pricing provided by simpleERB.

Starter

£21.00

Usage Based Per Month

Plus

£47.00

Usage Based Per Month

View More Pricing Information

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simpleERB Integrations

(1)

Integration information sourced from real user reviews.

simpleERB Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is simpleERB, and what problem is it built to solve?

simpleERB is a cloud-based restaurant reservation system for managing bookings. It helps restaurants manage table occupancy and customer interactions while streamlining table management and reducing booking errors.

What languages does simpleERB support?

simpleERB supports 1 language: English.

What company sizes is simpleERB designed for?

simpleERB is designed for businesses ranging from self-employed operators to teams with 51–200 employees.

Self-Employed
1–10 employees
11–50 employees
51–200 employees

Which industries is simpleERB built to serve?

simpleERB is built to serve these industries:

Leisure
Travel & Tourism
Food & Beverages
Hospitality
Restaurants

Does simpleERB offer an open API, and what does it integrate with?

simpleERB offers an open API, which lets teams connect their own systems and workflows. Its listed integration is Stripe Payments.

What support options are available, and is live/human support included?

Support options include email/help desk, FAQs/forum, and phone support.

What training resources are available to help teams get started?

Teams can get started with these training resources:

Videos
Live Online
Documentation

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PL

Phill L.

Program Manager

Management Consulting

Small-Business (50 or fewer emp.)

1/30/2018

"Excellent product with really great customer support"

5/5

What do you like best about simpleERB?

Simple interface, relatively intuitive to use. They seem to have thought through most of the requirements of a booking system and integration with websites. I have been live on this a few weeks now and all the bookings have come through seamlessly. Review collected by and hosted on G2.com.

What do you dislike about simpleERB?

The interface is a little old fashioned and clunky. Some of the forms (like setting up tables) require you to go in and out to access each table property but overall the downsides are limited for what is a very good tool. Review collected by and hosted on G2.com.

DL

Diane L.

Mgr Executive Dining Room (Bistro Verde)

Hospitality

Small-Business (50 or fewer emp.)

2/23/2016

"Benchmark company / product / service"

5/5

What do you like best about simpleERB?

I’ve been using simpleERB for several years now. I can’t say enough good things about this company:

-- keep up with latest technology / trends

-- speedy, hands-on customer service, response time

-- valuable insights / tips / suggestions are can be gleamed from blogs, emails & site

-- constantly strive to improve their site based on their client’s needs & suggestions

SimpleERB has consistently shown results superior to those achieved with other reservation systems (I would know as I have used many of them). In a world where few bother to pay attention to the individual business anymore (only bottom line data), simpleERB consistently delivers top-quality business practices & innovative ways to do business. It would behoove competitors of simpleERB to use them as a benchmark in how to treat customers & grow a business the right way. Review collected by and hosted on G2.com.

What do you dislike about simpleERB?

As of yet, I have only found things I would like to tweak (column names I would like to be able to change ... I would like to be able to tweak the "notes" section listed under the guests names), and the company has very responsive thus far. Review collected by and hosted on G2.com.