NextMe Reviews & Product Details

NextMe is a modern virtual waiting room that makes it simple for businesses and event organizers to manage their waitlist and serve more guests. A better way to manage long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your business like never before. NextMe leverages proprietary historical data to help businesses quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in line can be done virtually, not physically. Join a generation of high-performing businesses who are empowering customers to make the most of their valuable time.

Product Website

Seller

NextMe

Discussions

NextMe Community

Languages Supported

English

Overview by

John Yi ⏰ (Entrepreneur⚡️Building a simpler way for businesses to manage their virtual waitlists⏳& serve more customers 🚀 We’re hiring! )

Pricing

Pricing provided by NextMe.

Free Plan

Free

500 Messages Per Month

View More Pricing Information

NextMe Media

NextMe Demo - Track Guests in a Clean Layout

Our waitlist is powerful and intuitive. Get started in 5 minutes or less.

NextMe Demo - Easily Add Guests with QR Codes

Let guests join the virtual waitlist instantly by scanning a QR code. No app download required which reduces lines speeds up check in and improves first impressions.

NextMe Demo - Customize Your SMS Notifications

Choose how and when you communicate with waiting guests to match your brand and intake process.

NextMe Demo - Build a Virtual Waiting Room

Engage with guests while they wait with a fully customizable Virtual Waiting Room. Guests can check their position in line, browse your menu, promotions, rewards programs, online inventory, merchandise, FAQs, paperwork and more…

NextMe Demo - Work Seamlessly Across Multiple Devices

Run NextMe on mobile tablet or desktop with real time syncing across all devices so your entire team stays aligned.

NextMe Demo - Access Analytics and Reports

Use real wait time data and performance insights to improve staffing decisions reduce bottlenecks and optimize the guest experience.

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AC

Verified User in Computer Hardware

Enterprise (> 1000 emp.)

2/16/2026

"Flexible Queues Make Managing Different Business Areas Easy"

5/5

What do you like best about NextMe?

I like being able to set up different queues for different areas of the business. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

Self-service booking isn’t available yet, but after speaking with our account rep, I was told it’s coming soon. Review collected by and hosted on G2.com.

CR

Christopher R.

Small-Business (50 or fewer emp.)

2/28/2020

"Great App all around app!"

5/5

What do you like best about NextMe?

Great user experience with very helpful analytics. This app helps us efficiently notify potential customers by text when their table is ready as well as lets us dive deep into the numbers in order to make better decisions. We're a small store so this helps us keep our store from being over crowded and provide a better experience for everyone. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

We're had very few problems with Next me and when we do they resolve them very quickly. Review collected by and hosted on G2.com.

Recommendations to others considering NextMe:

Stop waiting! They have a bunch of qualifiers that help keep you organized and are constantly looking to improve their service and be ahead of the curve. Review collected by and hosted on G2.com.

What problems is NextMe solving and how is that benefiting you?

We used to quote based on what we though was good information but using Next me we found that over a weekend, less than 2% of tables waited more than 1.5 hours and of the tables that were quoted more then 1.5 hours we only retained a small percentage. Using this information we helped inform our hosts to make better estimates and retain more customers. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Small-Business (50 or fewer emp.)

12/14/2018

"Very easy to use and train"

5/5

What do you like best about NextMe?

Love NextME simplicity and how quick it is to onboard your staff. The app is very slick and there is little to no training required to get started. Really helps us enhance our customers’ experience during dreaded wait times and also improves our customer retention rates. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

While they are working on this feature, they need a customer admin portal for us to access the marketing content we display to our guests while they wait for their service. At the moment, NextMe uploads all of our marketing content on our behalf with a 48 hour turn around time Review collected by and hosted on G2.com.