--- title: NextMe Reviews meta_title: 'NextMe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how NextMe works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 5 scale: '5' date_modified: '2026-06-22' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # NextMe Reviews **Vendor:** NextMe **Category:** [Queue Management Software](https://www.g2.com/categories/queue-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 5 ## About NextMe NextMe is a modern virtual waiting room that makes it simple for businesses and event organizers to manage their waitlist and serve more guests. A better way to manage long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your brand like never before. NextMe leverages proprietary historical data to help quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in line can be done virtually, not physically. Join a generation of high-performing businesses who are empowering customers to make the most of their valuable time. ## NextMe Reviews ### 1. Helpful Team and Simple Setup Make This App Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Brad L. | Sr. Manager, Retail Operations, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about NextMe?** The team was very helpful in explaining the benefits of the app. Once put into action, it was very simple to set up and use! **What do you dislike about NextMe?** It would be great if in the future, the app integrated a randomizer option! **What problems is NextMe solving and how is that benefiting you?** Line control, safety, and fairness! ### 2. Easy to Use, Fast, and Guests Love It **Rating:** 5.0/5.0 stars **Reviewed by:** Amy R. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about NextMe?** It's easy to use and fast. The guests are happy with it too! **What do you dislike about NextMe?** It's not integrated in with Toast, so we needed to move on. **What problems is NextMe solving and how is that benefiting you?** We became digital with our wait list and got to have details on customers what was nice to say hello when they returned! ### 3. Flexible Queues Make Managing Different Business Areas Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about NextMe?** I like being able to set up different queues for different areas of the business. **What do you dislike about NextMe?** Self-service booking isn’t available yet, but after speaking with our account rep, I was told it’s coming soon. **What problems is NextMe solving and how is that benefiting you?** We run a walk-up IT bar, and this will help us better serve end users when things get busy. ### 4. Great App all around app! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2020 **What do you like best about NextMe?** Great user experience with very helpful analytics. This app helps us efficiently notify potential customers by text when their table is ready as well as lets us dive deep into the numbers in order to make better decisions. We're a small store so this helps us keep our store from being over crowded and provide a better experience for everyone. **What do you dislike about NextMe?** We're had very few problems with Next me and when we do they resolve them very quickly. **Recommendations to others considering NextMe:** Stop waiting! They have a bunch of qualifiers that help keep you organized and are constantly looking to improve their service and be ahead of the curve. **What problems is NextMe solving and how is that benefiting you?** We used to quote based on what we though was good information but using Next me we found that over a weekend, less than 2% of tables waited more than 1.5 hours and of the tables that were quoted more then 1.5 hours we only retained a small percentage. Using this information we helped inform our hosts to make better estimates and retain more customers. ### 5. Very easy to use and train **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2018 **What do you like best about NextMe?** Love NextME simplicity and how quick it is to onboard your staff. The app is very slick and there is little to no training required to get started. Really helps us enhance our customers’ experience during dreaded wait times and also improves our customer retention rates. **What do you dislike about NextMe?** While they are working on this feature, they need a customer admin portal for us to access the marketing content we display to our guests while they wait for their service. At the moment, NextMe uploads all of our marketing content on our behalf with a 48 hour turn around time **What problems is NextMe solving and how is that benefiting you?** We’ve significantly improved our online reviews around poor wait times and our guest rentention rates have increased by 23% ## NextMe Discussions - [What is NextMe used for?](https://www.g2.com/discussions/what-is-nextme-used-for) - [View NextMe pricing details and edition comparison](https://www.g2.com/products/nextme/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+00%3A58%3A59+-0500&secure%5Bsession_id%5D=61f1d913-c27b-46a9-a289-626ef0728855&secure%5Btoken%5D=8e28815fab11ce8ae5e9c11e3c61a35e9deea742fe383f7fb4efe9804824f33d&format=llm_user) ## NextMe Features **Customer Support** - SMS Updates - VIP Settings - Multilanguage Support **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Reporting and Analytics** - Customer Information - Predictive Analytics - Clerk Performance Reports - Location-based Peformance Reports **Hardware** - Proprietary Hardware - Hardware Agnostic - Digital Signage **Generative AI ** - AI Text-to-Speech - AI Text-to-Video - AI Text-to-3D ## Top NextMe Alternatives - [Waitwhile](https://www.g2.com/products/waitwhile/reviews) - 4.9/5.0 (318 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [Qminder](https://www.g2.com/products/qminder/reviews) - 4.6/5.0 (246 reviews)