Having used the product for table management, this reviewer appreciates the text feature for the waitlist and the ability to identify arriving guests. They find it limiting that the full ticket for the table is not visible.
View Full ReviewYou can see the calendar of events right there and then and I love that we can have a variety of venues Review collected by and hosted on G2.com.
There are lots of fields that are not applicable to our specific work Review collected by and hosted on G2.com.
The reporting feature is something that we use every single day to relay to staff what needs to be done. Second to that, I have recently figured out how WorkFlow functions and use it to inform different members of our staff about their individual responsibilities. Review collected by and hosted on G2.com.
The one thing that has been a negative for us is that we are a camp and ReServe is not set up to run exactly how we need 'out of the box', but we have made it work. Review collected by and hosted on G2.com.
Reserve is great for taking reservations and interacting with customers. It is easy to search for guests and available tables. It also is a great system for interacting with guests over text and and keeping a database of information on them. Review collected by and hosted on G2.com.
The learning curve can be steep, but once you learn how to use Reserve, it is pretty smooth. Sometimes reservations will pop up as "in progress" and will not go away even after reloading the app. The problem is usually solved eventually with support from Reserve, but hinders the functionality temporarily. The system in place for adjusting table times is also not intuitive. The app has also crashed on me a couple times. Review collected by and hosted on G2.com.
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