1up Reviews & Product Details

Before using 1up, the process of responding to RFPs was very inefficient, and we had information scattered all over the place. It typically involved an endless back-and-forth between SharePoint, Confluence, and asking questions in various Slack channels. Now, all information is centralized and easy to access. The time-consuming and endless search for information is a thing of the past, and everyone works from the same source of truth, which ensures consistency.

I particularly like the Q&A functionality and Slack integration. We use it frequently when, for example, we need to describe something and share it via email.

The setup and implementation were super smooth and only took a couple of days to get the system up and running. George and the team have been incredibly supportive since, and we are already halfway through a wider rollout across the business and other teams. Review collected by and hosted on G2.com.

The only thing I had to get used to was the interface for responding to and editing questions on the web. I was normally used to working on RFPs in Excel, so it took me a little while to adjust to the slightly different process. I still prefer the table-style UI for this, but the team from 1up has already confirmed that something in this format is coming. Review collected by and hosted on G2.com.

1Up has made a huge difference for our small team when it comes to handling RFPs and security questionnaires. It frees up our time so we can focus on other priorities, which has been a big help. The platform is easy to use and has saved us a ton of time. Plus, their team is great about listening to our feedback and addressing any concerns we have. I also really appreciate the Slack extension. It makes it easy for anyone in the company to find answers without always needing to involve the SE team. Review collected by and hosted on G2.com.

There isn’t much to dislike about 1Up. Once it’s up and running, though, the tool is smooth and efficient. Review collected by and hosted on G2.com.

George and his team have been helpful with going through the platform in detail and providing support post-implementation as well.

The platform also has all the required features one needs to organize your response library and provide quick responses to all your questionnaire and response requirements. Review collected by and hosted on G2.com.

Nothing at the moment. No dislikes to speak about. Review collected by and hosted on G2.com.

1up has made our workflow much smoother by automatically answering common questions and filling out forms like RFPs. We used to spend hours or days on complex technical, compliance, or security documents. Now, it only takes a few hours with an easy review system.

We synced our entire knowledge base and specific assets and have seen great success in the quality of responses.

The Slack integration is a key feature, allowing our customer-facing teams to get real-time, accurate responses from our knowledge center. It's secure, easy to use, and works on multiple platforms, which is invaluable for both Sales and IT teams.

The team is very responsive and their AI engine is strong and well optimized for customer communications. Review collected by and hosted on G2.com.

Not much. The success of 1up depends on the quality of your knowledge base and assets. As long as it's the case, the tool is super powerful ! Review collected by and hosted on G2.com.

1UP has proven to be an invaluable tool for our presales team when completing RFPs. It offers a variety of features for customizing responses, and we have yet to experience any unnecessary hallucinations from the LLMs. Our team particularly appreciates the new feature that shows the sources of the answers, making it easy to identify the origin of information when an answer seems incorrect.

The training and implementation process was flawless, with no issues encountered. A few training videos on the system provide a comprehensive understanding in under 20 minutes.

Moreover, collaborating with the 1UP team has been exceptional. Whenever we encounter an issue or bug, we receive a response within minutes. The team is eager and demonstrates genuine appreciation for their customers by attentively listening to our feedback. Review collected by and hosted on G2.com.

The tool is in its early stages, with some software features yet to be implemented. However, the development team is actively listening to our feedback and consistently making improvements to enhance the system. 1UP is poised to grow and address these missing features shortly. Review collected by and hosted on G2.com.

1Up saves us a lot of time by automating RFP responses and using our knowledge base effectively. The tool’s performance continous to improve, becoming more accurate and efficient as we use it. The team behind 1Up is highly responsive, acting quickly on feedback and implementing real-time updates. With its fair pricing and ongoing enhancements, 1Up is a highly valuable tool on the market. Review collected by and hosted on G2.com.

Not much. Initially, selecting specific parts of the knowledge base for responses wasn’t perfect, but the 1Up improved it quickly after we started using the tool. I also encountered some minor problems with regenerating answers within the questionnaire in 1Up, but their team resolved these quickly once we brought them up. Their responsiveness was crucial in solving these minor issues efficiently. Review collected by and hosted on G2.com.

1Up streamlines our RFP responce process by automating tasks and leveraging our knowledge base. Great support as well. Most important, The tool improves continuously, becoming more accurate and efficient. Review collected by and hosted on G2.com.

Nothing as of yet. It's new to us. We are learning and growing with it. Review collected by and hosted on G2.com.

We love the reliability of the responses. After some easy setup and initial answer qa'ing we gained confidence quickly in this tool. We look to take even more advantage of it over time as we continue to get clean data and answers in, but our initial feel has been that it's intuitive, fast, and accurate, with no real hallucinations after looking at the source content for some answers we wanted to clean up a bit. Review collected by and hosted on G2.com.

currently we haven't found anything that has left us wanting or frustrated. Review collected by and hosted on G2.com.

The team has been using 1up to respond to security assessments and the ability to have AI generate responses based on a library of our security policies has greatly increased our speed of response.

The Slack integration allows other members of the team to ask questions of 1up and receive an answer without having to tie up time of our SC and Security teams.

The automation of RFP responses also makes reviews of outputs very quick and easy, only requiring minor tweaks.

The support team as also been very easy to work with. Review collected by and hosted on G2.com.

I would like a little more control over brand voice for RFP responses. The ability to provide additional prompting to the AI would set 1up well above the competition. Review collected by and hosted on G2.com.

The team is amazing to work with, the product immeidately deilvers a lot of value, and the implementation is a breeze. Review collected by and hosted on G2.com.

It's hard to complain about this tool, it's impact has been significant and there have been no negative surprises. Review collected by and hosted on G2.com.