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Apache Answer

By Apache

4.3 out of 5 stars
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Apache Answer Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the seamless integrations of Apache Answer, enhancing data management and knowledge sharing across the company. (6 mentions)
Users find Apache Answer to be a very useful platform for simplifying knowledge sharing and information management. (4 mentions)
Users find Apache Answer to be very easy to use, benefiting from simple implementation and efficient plugin integration. (3 mentions)
Users find centralization beneficial for knowledge sharing and data management, enhancing collaboration and efficiency within teams. (2 mentions)
Users praise the efficient content sharing and organization features, enhancing community engagement and knowledge base creation. (2 mentions)
Users value the well-organized interface of Apache Answer, enhancing quick access to information and collaboration. (2 mentions)
Users appreciate the efficient search functionality of Apache Answer, enabling quick access to relevant information. (2 mentions)
Users find the limited customization options of Apache Answer frustrating, hindering their ability to tailor the platform effectively. (2 mentions)
Users find the costly scalability issues of Apache Answer a significant drawback when demand increases. (1 mentions)
Users experience formatting issues and broken links, which can detract from the overall content posting experience. (1 mentions)
Users find the inefficient search functionality frustrating, as subscribed topics often don't appear in their feed. (1 mentions)
Users note the limited features of Apache Answer, particularly lacking documentation, customization, and analytics options. (1 mentions)

Top Pros or Advantages of Apache Answer

1. Integrations
Users value the seamless integrations of Apache Answer, enhancing data management and knowledge sharing across the company.
See 6 mentions

See Related User Reviews

PR

Pranathi R.

Enterprise (> 1000 emp.)

4.0/5

"Proactive Knowledge management platform for growth"

What do you like about Apache Answer?

It makes managing information simple and and has good search features with tagging and shows relevant content based on that. Also it can be integrated

AA

Ajinkya A.

Mid-Market (51-1000 emp.)

4.0/5

"Create custom form of QnA for sharing knowledge internally"

What do you like about Apache Answer?

It is very useful platform as it makes sharing knowledge within company community simple. Its integration with AWS S3 cloud storage make it easy to im

2. Useful
Users find Apache Answer to be a very useful platform for simplifying knowledge sharing and information management.
See 4 mentions

See Related User Reviews

PR

Pranathi R.

Enterprise (> 1000 emp.)

4.0/5

"Proactive Knowledge management platform for growth"

What do you like about Apache Answer?

It makes managing information simple and and has good search features with tagging and shows relevant content based on that. Also it can be integrated

AA

Ajinkya A.

Mid-Market (51-1000 emp.)

4.0/5

"Create custom form of QnA for sharing knowledge internally"

What do you like about Apache Answer?

It is very useful platform as it makes sharing knowledge within company community simple. Its integration with AWS S3 cloud storage make it easy to im

3. Ease of Use
Users find Apache Answer to be very easy to use, benefiting from simple implementation and efficient plugin integration.
See 3 mentions

See Related User Reviews

PR

Pranathi R.

Enterprise (> 1000 emp.)

4.0/5

"Proactive Knowledge management platform for growth"

What do you like about Apache Answer?

It makes managing information simple and and has good search features with tagging and shows relevant content based on that. Also it can be integrated

RK

Ranjith K.

Enterprise (> 1000 emp.)

4.0/5

"Insightful knowledge base platform for collaboration"

What do you like about Apache Answer?

It is robust and easy to use and keep all the content organised with its tagging features which increases search efficiency to find relevant content f

4. Centralization
Users find centralization beneficial for knowledge sharing and data management, enhancing collaboration and efficiency within teams.
See 2 mentions

See Related User Reviews

PR

Pranathi R.

Enterprise (> 1000 emp.)

4.0/5

"Proactive Knowledge management platform for growth"

What do you like about Apache Answer?

It makes managing information simple and and has good search features with tagging and shows relevant content based on that. Also it can be integrated

AA

Ajinkya A.

Mid-Market (51-1000 emp.)

4.0/5

"Create custom form of QnA for sharing knowledge internally"

What do you like about Apache Answer?

It is very useful platform as it makes sharing knowledge within company community simple. Its integration with AWS S3 cloud storage make it easy to im

5. Content Sharing
Users praise the efficient content sharing and organization features, enhancing community engagement and knowledge base creation.
See 2 mentions

See Related User Reviews

NS

Nandini S.

Enterprise (> 1000 emp.)

4.0/5

"Super powerful tool for building knowledge base to share across teams"

What do you like about Apache Answer?

It has voting features which increases trust and relevance of the answer. It also has good integration with S3 storage to store files effortlessly. It

SP

Samala P.

Enterprise (> 1000 emp.)

4.5/5

"Building open source forum platform for our product with Apache Answer"

What do you like about Apache Answer?

It is fast and reliable with good user interface with dark mode support. It also provides implementation of custom plugins for integration of seamless

6. Organization
Users value the well-organized interface of Apache Answer, enhancing quick access to information and collaboration.
See 2 mentions

See Related User Reviews

RK

Ranjith K.

Enterprise (> 1000 emp.)

4.0/5

"Insightful knowledge base platform for collaboration"

What do you like about Apache Answer?

It is robust and easy to use and keep all the content organised with its tagging features which increases search efficiency to find relevant content f

SP

Samala P.

Enterprise (> 1000 emp.)

4.5/5

"Building open source forum platform for our product with Apache Answer"

What do you like about Apache Answer?

It is fast and reliable with good user interface with dark mode support. It also provides implementation of custom plugins for integration of seamless

7. Search Functionality
Users appreciate the efficient search functionality of Apache Answer, enabling quick access to relevant information.
See 2 mentions

See Related User Reviews

PR

Pranathi R.

Enterprise (> 1000 emp.)

4.0/5

"Proactive Knowledge management platform for growth"

What do you like about Apache Answer?

It makes managing information simple and and has good search features with tagging and shows relevant content based on that. Also it can be integrated

RK

Ranjith K.

Enterprise (> 1000 emp.)

4.0/5

"Insightful knowledge base platform for collaboration"

What do you like about Apache Answer?

It is robust and easy to use and keep all the content organised with its tagging features which increases search efficiency to find relevant content f

Top Cons or Disadvantages of Apache Answer

1. Limited Customization
Users find the limited customization options of Apache Answer frustrating, hindering their ability to tailor the platform effectively.
See 2 mentions

See Related User Reviews

SP

Samala P.

Enterprise (> 1000 emp.)

4.5/5

"Building open source forum platform for our product with Apache Answer"

What do you dislike about Apache Answer?

It doesn't have proper documentation and lack features like customization and also it does not provide analytics option except this it is good platfor

NS

Nandini S.

Enterprise (> 1000 emp.)

4.0/5

"Super powerful tool for building knowledge base to share across teams"

What do you dislike about Apache Answer?

It has scalability issue as if the demand is high we have to setup it again based on requirement which is costly. Also it does not have much customisa

2. Expensive
Users find the costly scalability issues of Apache Answer a significant drawback when demand increases.
See 1 mentions

See Related User Reviews

NS

Nandini S.

Enterprise (> 1000 emp.)

4.0/5

"Super powerful tool for building knowledge base to share across teams"

What do you dislike about Apache Answer?

It has scalability issue as if the demand is high we have to setup it again based on requirement which is costly. Also it does not have much customisa

3. Formatting Issues
Users experience formatting issues and broken links, which can detract from the overall content posting experience.
See 1 mentions

See Related User Reviews

RK

Ranjith K.

Enterprise (> 1000 emp.)

4.0/5

"Insightful knowledge base platform for collaboration"

What do you dislike about Apache Answer?

It has good editor for posting content but has formatting issues and broken links sometimes. Although it has really well search functionality but they

4. Inefficient Search Functionality
Users find the inefficient search functionality frustrating, as subscribed topics often don't appear in their feed.
See 1 mentions

See Related User Reviews

AA

Ajinkya A.

Mid-Market (51-1000 emp.)

4.0/5

"Create custom form of QnA for sharing knowledge internally"

What do you dislike about Apache Answer?

It SSO is really good but social login does not work ocassionly. Also topic subscription not working as it is supposed to as I have subscribed to cert

5. Limited Features
Users note the limited features of Apache Answer, particularly lacking documentation, customization, and analytics options.
See 1 mentions

See Related User Reviews

SP

Samala P.

Enterprise (> 1000 emp.)

4.5/5

"Building open source forum platform for our product with Apache Answer"

What do you dislike about Apache Answer?

It doesn't have proper documentation and lack features like customization and also it does not provide analytics option except this it is good platfor

Apache Answer Reviews (21)

Reviews

Apache Answer Reviews (21)

4.3
21 reviews
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G2 reviews are authentic and verified.
RK
Software Engineer
Computer Software
Enterprise (> 1000 emp.)
"Insightful knowledge base platform for collaboration"
What do you like best about Apache Answer?

It is robust and easy to use and keep all the content organised with its tagging features which increases search efficiency to find relevant content faster. Also importing data from other sources is also simple and fast. It also has lots of plugins integration which helps in easy management and posting authentic content with plugin like review basic. It also has good security features with OAuth implementation and object storage with encryption. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

It has good editor for posting content but has formatting issues and broken links sometimes. Although it has really well search functionality but they can introduce AI powered seach which would be useful. Review collected by and hosted on G2.com.

PR
Data Engineer
Computer Software
Enterprise (> 1000 emp.)
"Proactive Knowledge management platform for growth"
What do you like best about Apache Answer?

It makes managing information simple and and has good search features with tagging and shows relevant content based on that. Also it can be integrated with plugins such as S3 storage for better file management. It also has good implementation for notification which is integrated with slack. Its configuration is also easy and has good documentation available which is useful. It has lots of editing options in its editor for posting content. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

I have faced some issues with CDN plugin which is new plugin as it not working as it is intended. Also pre-fill is also not accurate which makes over all process slow. Review collected by and hosted on G2.com.

CD
Associate software engineer
Computer Software
Enterprise (> 1000 emp.)
"Sterling discussion platform for information exchange"
What do you like best about Apache Answer?

It is really simple to implement and also integration of plugins as we can easily import plugins we want to use also we can create custom plugins for community use. Its verification process is good which helps in credibility of post posted by users. It search feature is fast but it can be improved. It has topic subscription feature which makes feed intresting with relevant questions with answers which increases knowledge. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

It does not have smart tagging option like other platforms which helps in post visibility. Also its comments section does not have any option and features other than voting. Review collected by and hosted on G2.com.

AA
Cloud Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Create custom form of QnA for sharing knowledge internally"
What do you like best about Apache Answer?

It is very useful platform as it makes sharing knowledge within company community simple. Its integration with AWS S3 cloud storage make it easy to import data. Also redis implementation make it more faster with advanced cache options. It has various plugins and analytics options which makes it versatile. Post history makes it easy to find lost data and tagging makes it easier to filter required data. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

It SSO is really good but social login does not work ocassionly. Also topic subscription not working as it is supposed to as I have subscribed to certain topic but it does not show in my feed and I have to explicitly search for it they should resolve these issues quickly. Review collected by and hosted on G2.com.

SP
React.js Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"The tool was user-friendly and significantly aided in my work"
What do you like best about Apache Answer?

Apache answer is well-organized, reducing the need to scroll on StackOverflow and providing quick answers to questions. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

Some users found Apache Answer's integration feature confusing, leading them to abandon the idea and instead use it. Review collected by and hosted on G2.com.

NS
Associate Engineer
Computer Software
Enterprise (> 1000 emp.)
"Super powerful tool for building knowledge base to share across teams"
What do you like best about Apache Answer?

It has voting features which increases trust and relevance of the answer. It also has good integration with S3 storage to store files effortlessly. It's plugins implementation is really helpful and makes tasks easy. It also has good moderation options to manage and flag post which helps in quality content. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

It has scalability issue as if the demand is high we have to setup it again based on requirement which is costly. Also it does not have much customisation options and theme. Review collected by and hosted on G2.com.

SP
Senior Data Analyst
Computer Software
Enterprise (> 1000 emp.)
"Building open source forum platform for our product with Apache Answer"
What do you like best about Apache Answer?

It is fast and reliable with good user interface with dark mode support. It also provides implementation of custom plugins for integration of seamless approach for creating knowledge base community. It uses tags for better organisation of answers and sharing within community. Also the notifications are quite useful with third party management which helps us to keep update. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

It doesn't have proper documentation and lack features like customization and also it does not provide analytics option except this it is good platform. Review collected by and hosted on G2.com.

TK
Senior UI/UX Designer
Computer Software
Enterprise (> 1000 emp.)
"Elevating Question and Answer platform for community hub"
What do you like best about Apache Answer?

It makes it easy to to create support hub for teams and can ask question within organization. It serves as knowledge base for organization to ensure smooth and secure operations. It also has really good integration of plugins like redis cache. It make it simple to resolve frequently asked issue easily. Also the customer support was really helpful in resolving our query. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

Its search option implementation can be improved with keyword functionality other than that it has nothing to dislike so far. Review collected by and hosted on G2.com.

SM
Data Engineer
Enterprise (> 1000 emp.)
"Create customized and secure community forum with Apache Answer"
What do you like best about Apache Answer?

It makes it easy to share information at one place and keep track of knowledege base at secure place. It also have implementation of tags which make organization of question easy. Also integration with slack make it easy to collabrate with teams and share repeated questions at community hub. It allows documentation and links sharing regaring to question which provides organized approach. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

I have been frequently using it for QnA in our company and have not faced any issues they should introduce new features to increase user interations other than that nothing to dislike. Review collected by and hosted on G2.com.

Aritra N.
AN
Associate Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Powerful platform for sharing knowledge within organization"
What do you like best about Apache Answer?

It is simple to use and has great user interface which makes it easy to manage knowledge within our organization. It has good search feature and it support tagging which makes management of teams simple. Voting implementation is really good with added features like link sharing within QnA and it also allows to import data which is really helpful. Its dashboard gives all the necessary information with analytics regarding questions. Review collected by and hosted on G2.com.

What do you dislike about Apache Answer?

I have been frequently using it for quite some time and the only I faced was integration as it was quite complex and customer support helped us in resolving that other than that I have not faced any issue. Review collected by and hosted on G2.com.

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