ADP TotalSource
ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business.
Average Rating: 4.3/5.0
Total Reviews: 579
How Do G2 Users Rate ADP TotalSource?
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
- Performance: 8.3/10 (Category avg: 8.8/10)
- User, Role, and Access Management: 8.0/10 (Category avg: 8.8/10)
- Activity Dashboard: 8.1/10 (Category avg: 8.5/10)
Who Is the Company Behind ADP TotalSource?
- Seller: ADP
- Company Website:
- Year Founded: 1949
- HQ Location: Roseland, New Jersey
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LinkedIn® Page: www.linkedin.com
103,056 employees on LinkedIn® - Ownership: NASDAQ:ADP
Who Uses This Product?
- Who Uses This: President, Owner
- Top Industries: Non-Profit Organization Management, Hospital & Health Care
- Company Size: 64% Small, 30% Medium
What Do G2 Reviewers Say About ADP TotalSource?
AI-generated summary from verified user reviews
Pros
- Users appreciate the exceptional customer support from ADP TotalSource, enhancing HR efficiency and user experience consistently.
- Users find ADP TotalSource to be exceptionally user-friendly, streamlining HR processes and enhancing employee engagement.
- Users commend ADP TotalSource for its streamlined HR management, allowing teams to focus on employee engagement and growth.
- Users value the seamless payroll management of ADP TotalSource, which greatly simplifies HR operations and saves resources.
- Users find the responsive support of ADP TotalSource invaluable for managing HR and compliance effectively.
Cons
- Users face poor customer support, struggling with unresponsive teams and a lack of knowledgeable assistance when needed.
- Users find ADP TotalSource to be expensive, raising concerns about rising costs and value for money.
- Users face issues with payroll support response times, often leading to frustrations and delays in resolving urgent matters.
- Users express concerns about the high fees of ADP TotalSource, making it a potential cost-saving exit option.
- Users find navigation difficult in ADP TotalSource, resulting in time-consuming payroll processing and challenges locating reports.
What Are Recent G2 Reviews of ADP TotalSource?
"Convenient All-in-One Payroll, Benefits, and HR Support"
Rating: 4.5/5.0 stars
— Elizabeth F.
"All Our HR Resources in One Place—Easy to Navigate and Helpful Support"
Rating: 4.5/5.0 stars
— Melissa S.
What Are G2 Users Discussing About ADP TotalSource?
- What is ADP TotalSource used for? - 1 comment
- What software does ADP use? - 1 comment
- How much does ADP TotalSource cost? - 1 comment, 1 upvote
- What is the difference between ADP and ADP TotalSource? - 2 comments, 1 upvote
- How does ADP TotalSource work? - 2 comments, 1 upvote

