Ometria
Ometria is the first and only customer data experience platform (CDXP) built for retail brands. We're proud to help brands create marketing experiences their customers love every day. We believe that retail marketing teams perform best when they're given tools that are made for the job at hand. That's why Ometria is purpose-built with a laser focus on providing the most effective and efficient solution to today's retail challenges. With Al driven insights, segmentation capabilities, and a centralized dashboard, retail organizations have real-time access to valuable insights needed to create and deliver impactful and efficient campaigns, leading to stronger customer relationships and increased revenue. Forrester Consulting's TEI (Total Economic Impact) study found that our CDXP delivers: - 420% ROI over three years - 15% increase in CLTV - 18% increase in repurchase rate - 25% efficiency gains - < 6 month payback period We are proud to support best-in-class retail brands including Steve Madden, Sephora, Victoria Beckham, Fred Perry, Holt Renfrew and many more.
Average Rating: 4.7/5.0
Total Reviews: 40
How Do G2 Users Rate Ometria?
- Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.9/10)
- Customization : 7.8/10 (Category avg: 8.4/10)
- Performance and Reliability: 7.8/10 (Category avg: 8.7/10)
- Workflow Capability: 7.6/10 (Category avg: 8.5/10)
Who Is the Company Behind Ometria?
- Seller: Ometria
- Year Founded: 2013
- HQ Location: London, London
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LinkedIn® Page: www.linkedin.com
147 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Retail, Apparel & Fashion
- Company Size: 59% Medium, 24% Large
What Do G2 Reviewers Say About Ometria?
AI-generated summary from verified user reviews
Pros
- Users appreciate the outstanding customer support of Ometria, which enhances their experience and maximizes platform potential.
- Users benefit from excellent customer engagement through Ometria's integrated CDP, driving personalized experiences and strong retention.
- Users love Ometria for its seamless integration and outstanding customer support, optimizing email marketing and enhancing customer engagement.
- Users value the powerful customer segmentation and analytics features of Ometria for targeted marketing campaigns.
- Users value the analytics expertise of Ometria, enabling targeted campaigns and real-time insights into customer behavior.
Cons
- Users face a challenging learning curve with Ometria's extensive features and reporting options, impacting initial usability.
- Users find Ometria's limited features frustrating, especially regarding flexibility and ease of data processing.
- Users find Ometria's reporting to be time-consuming, especially when analyzing complex customer data and insights.
- Users find the complexity of Ometria sometimes leads to miscommunication and delays in utilizing new features effectively.
- Users find Ometria's complex reporting challenging due to a steep learning curve and clunky UI functionality.
What Are Recent G2 Reviews of Ometria?
"Great Support and Easy-to-Use Platform for Channel Orchestration & CDP"
Rating: 4.5/5.0 stars
— Verified User in Apparel & Fashion
"A powerful CRM platform that rewards the patient user"
Rating: 4.0/5.0 stars
— Namrata T.

