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Dashly Reviews & Product Details

Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using chatbot made in easy-to-use Chatbot Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Make the best offers using pop-up; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - Analyze your performance building funnels.

Seller

Dashly

Languages Supported

English

Product Description

Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the hottest ones.

Overview by

Mary Peters (CEO and Founder of Dashly. Making the communication between Companies and Customers easy and seamless, like everyday human-to-human interactions.)

Discussions

Dashly Community

Pricing

Pricing provided by Dashly.

Conversation

Starting at $39.00

1 License Per Month

Marketing

Starting at $109.00

1 License Per Month

View More Pricing Information

Top-Rated Alternatives

HubSpot Marketing Hub

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Dashly Media

Dashly Demo - Dashly is a conversational marketing platform that helps communicate with leads via chatbots, pop-ups, email campaigns, live chat, and socials.

Dashly helps raise conversion rates through communication. Lack of engagement, customer interactions, and website conversion — this is when Dashly comes and saves the day. 30% of site visitors who engage in a conversation make a purchase, while only 3% of those who don’t interact with the t...

Collect and qualify leads, book meetings, route conversations to agents, streamline the sales — all with chatbot service

Increase conversion rates at the very beginning of communication. Let customers write whenever they want in live chat, messengers or social networks

Capture and qualify leads, deliver the value. Super custom pop-ups for your website visitors

All the data is in a Lead card. Use it to communicate, sell, support and build strong relationships with every customer

Dashly Demo - Dashly for IOS and Android

Get instant access to all user data and automation tools from one place

Dashly Reviews (67)

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Sabina V.

Content Growth Manager

Small-Business (50 or fewer emp.)

2/3/2025

"A chatbot for automatically answering simple questions from users about your site"

5/5

What do you like best about Dashly?

The speed. It was very quick to get a bot up and running to automatically reply to users on my site. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

I think there are too many features. Out of the whole set, I only use a few. Review collected by and hosted on G2.com.

Alex N.

CEO

Small-Business (50 or fewer emp.)

1/28/2025

"A good product for support and marketing automation"

4.5/5

What do you like best about Dashly?

Their support team has helped us customize AI support solutions with which we can respond to our users' queries Review collected by and hosted on G2.com.

What do you dislike about Dashly?

They have quite a few product features, but we had a bad experience with email newsletters, in November they had problems with deliverability Review collected by and hosted on G2.com.

Artem T.

SEO-специалист

Small-Business (50 or fewer emp.)

2/18/2025

"Tool for multichannel processing of user requests"

5/5

What do you like best about Dashly?

It's very convenient to respond from one interface rather than multiple interfaces, especially when there is a large stream of user requests Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Didn't get the interface right away, but their customer support helped figure out the setup Review collected by and hosted on G2.com.

Denis K.

Chief Marketing Officer

Small-Business (50 or fewer emp.)

1/28/2025

"Awesome"

5/5

What do you like best about Dashly?

pros:

Increased your metrics in marketing and support

Increase revenue

Responsive support

A large number of features Review collected by and hosted on G2.com.

What do you dislike about Dashly?

cons:

It was difficult to solve the problem on my own

A couple of months ago there were a lot of bugs with one of the features Review collected by and hosted on G2.com.

Anastasiya D.

Editor, Content Creator

Mid-Market (51-1000 emp.)

1/29/2025

"Good platform"

5/5

What do you like best about Dashly?

User-friendly and intuitive interface, easy to start and use, easy integrations Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Overall, I have had no problems with this service Review collected by and hosted on G2.com.

Seva U.

CEO & Founder

Small-Business (50 or fewer emp.)

1/28/2025

"Conversation marketing automation platform with lots of features"

5/5

What do you like best about Dashly?

Collecting lead data and running message sequences, lots of interesting features Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Not the easiest service to use, but their customer support helps you figure out and customize everything Review collected by and hosted on G2.com.

Rafał M.

CEO

Music

Small-Business (50 or fewer emp.)

4/9/2023

"Dashly is not just WebChat it is an entire ecosystem"

5/5

What do you like best about Dashly?

Out of all the chat apps available, we prefer Dashly for several reasons.

Firstly, its user interface is well-designed and easy to navigate, despite having many features. This adds to the overall user experience and creates a feeling of luxury.

Secondly, the app offers rich features such as social channel integration and chatbots, making it more than just a standard chat app. Additionally, Dashly has 30 native integrations and open APIs for web, IOS, and Android, providing a lot of options to extend the app's functionality.

Lastly, Dashly offers features such as pop-ups, triggered email messages, site visitor data tracking, knowledge base, live chat for marketing automation, and push notifications for mobile apps, going above and beyond the standard chat app. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

The drawback of the app is the extensive range of possibilities it provides, which requires a considerable amount of time to fully master. Moreover, the app currently lacks integration with ChatGPT, which would be a valuable addition. It remains to be seen if this integration will be added in the future. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Dashly solves many problems and provides benefits for us and our clients.

For us as users, Dashly offers a clean and well-designed user interface that allows users to easily navigate through the app, despite its many features. This improves the overall user experience and gives a sense of luxury when using the app.

Secondly, Dashly's rich features, such as social channel integration, chatbots, pop-ups, triggered emails, visitor data tracking, knowledge base, live chat for marketing automation and push notifications for mobile apps, go beyond a standard chat app to provide users with a variety of features in one place.

What's more, Dashly's 30 native integrations and open APIs for web, IOS and Android give users plenty of opportunities to extend the app's functionality.

For our customers, our use of Dashly means that they have a far better experience with us and we can and do respond to customer queries quickly and without too much effort.

Overall, Dashly's various features and functions benefit users by providing them with a comprehensive platform to manage their chat needs. Review collected by and hosted on G2.com.

Adrian B.

Network Marketing

Small-Business (50 or fewer emp.)

4/6/2023

"Fantastic Conversation And Marketing Personalization Platform"

5/5

What do you like best about Dashly?

I love the live chat feature and its easy integration with my website using Google Tag Manager. I got the entire platform set up on my website in less than 30 minutes, and this is my 1st time implementing live chat on my website. I'm going to do a quick rundown of the features I like best

- Live Chat, customization with different colors and settings, and add-in integrations such as Whatsapp, Facebook Messenger, and Instagram. This is very important so I do not miss messages, and I have one platform to utilize for my marketing, sales, and customer support.

- Triggered messages: This tool has already come in very handy. I specifically have been using the live chat-triggered feature. This allows me to send messages to nudge my website visitors to contact my business using my live chat.

- Reports: It is vital to see the reports of how many people visit my website and take other specific actions. Dashly does a fantastic job here with their reports dashboard.

- Chatbots: My team or myself is not always live on my website, which is why I need an automated way to continue gathering leads and resolving customer support queries while away from my business. I got to hand it to Dashly; they are a fantastic brand in this niche business. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

What I wish Dashly did was allow Workspaces to efficiently run multiple brands under the same account and differentiate the messages coming in. I only receive one snippet of code to add to my website. Unfortunately, this is not feasible since I currently have two brands and would need two accounts to keep the business separate. Review collected by and hosted on G2.com.

What problems is Dashly solving and how is that benefiting you?

Dashly has solved the live chat problem for me. The benefits I have realized is allowing people to interact with me in real time instead of having to send back and forth emails or get on the phone. Dashly has given me the ability to personalize to my customers so if they prefer to interact behind a screen with my brand, they now have that ability. Review collected by and hosted on G2.com.

Deyan K.

Co-Founder

Small-Business (50 or fewer emp.)

3/27/2023

"Great marketing suite for smaller businesses"

4.5/5

What do you like best about Dashly?

Gives you a lot of useful tools, integrated together, into a single pack. Livechat and event tracking on the website (clicks and page views per individual visitor) and feeding this data into a CRM and putting it into work with marketing automation - that's pretty great! Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Many of the core features, including event tracking need to be improved, as they currently do get the job done somewhat, but in the case of event tracking - it's not super precise and also gives you a bunch of unncessary data (such as device, OS, etc.) while messing up with simple but important things like source page/domain.

Support is also veeeery slow (single reply takes 20-30+ minutes), though it's still better than getting replies via e-mail just once per 24h for example. Gets the job done anyways, with some patience.

Pricing is weird and over-complex. Review collected by and hosted on G2.com.

Stefan G.

Operations Director

Small-Business (50 or fewer emp.)

3/27/2023

"Great conversational marketing platform"

5/5

What do you like best about Dashly?

The conversational marketing platform comes with chatbots to provide top-notch support ( It's almost impossible for small businesses to provide 24/7 support, right? Chatbots allow support agents to get some rest!), pop-ups to grow your email list, a knowledge base, email marketing automation and more. To get you started, Dashly provides a starter guide and a playbook with leadbot templates, triggered message templates and video tutorials, as well as a knowledge base. Unlike some of its competitors, Dashly shines with its simple and clean UI. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

There are just a few minor things that I think should be improved. The knowledge base design definitely needs some more love. I'm also not a big fan of the thin line icons in the backend. Review collected by and hosted on G2.com.