I have used SAS Customer Intelligence as part of my project, where we work with real-time data coming in for campaigns at a telecom service provider. SAS CI 360 helps us stay structured and makes it easier for both developers and business users to plan, schedule, and work on campaign fulfilment or batch activities in a more organized and adaptive way. Also the integration of SAS CI 360 with RTDM is very transparent and smooth so to say. Performance wise SASCI 360 provides much better way of doing things than legacy way. Review collected by and hosted on G2.com.
I wouldn’t say this is a dislike, but pricing-wise it can feel a bit on the expensive side for some organizations. That said, keeping in mind the benefits in the longer run and the potential to reach a wider audience, it’s still a good option. Review collected by and hosted on G2.com.
Thank you for the thoughtful review!
We’re glad to hear SAS Customer Intelligence 360 is helping your team plan, schedule, and execute campaigns in a more structured way, and that the integration with RTDM has been smooth for your real-time telecom use cases. It’s great to know the performance improvements over your legacy approach are making a difference for both developers and business users.
We appreciate your candid feedback on pricing. We understand cost is an important consideration, and we’re pleased that you see the long-term value and the potential to reach a wider audience. If there’s anything we can do to help you get even more from the platform, please don’t hesitate to reach out.