Best Live Chat Software - Page 12

How Many Live Chat Software Products Does G2 Track?

Total Products under this Category: 675

Category Stats (Nov 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fortifi (+3.05%) - Among all products in this category, Fortifi recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Live Chat Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 114,300+ Authentic Reviews
  • 675+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Live Chat Software

G2 Grid® for Live Chat Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Salesforce Service Cloud, Qualified, Zoho Desk, Fin, WhatsApp Business Platform, Tidio, and Podium.

Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=zoho-desk&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=tidio&focus%5B%5D=podium)

Whisbi

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Whisbi?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Lead Development: 8.3/10 (Category avg: 8.5/10)
  • Customization : 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Whisbi?

  • Seller: Whisbi
  • Year Founded: 2008
  • HQ Location: Barcelona, Catalonia
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Telecommunications
  • Company Size: 61% Large, 22% Medium

What Are Recent G2 Reviews of Whisbi?

What Are G2 Users Discussing About Whisbi?

Engagely

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational AI platform is a blend of AI and human intelligence which is helping businesses create exceptional customer experiences. With domain-specific robust knowledge & industry AI models, engagely helps automate customer engagement with its next-level products and services to deliver amazing customer experience. With its unique action-intent engine, engagely is a transformative AI powered platform that builds conversational chatbots with no coding. The leading AI omnichannel platform is capable of driving superior customer engagement across 35+ channels in more than 120 global languages with its proactive conversational AI chatbots, voice bots and email bots. Present in 4+ Countries I Trusted by 150+ Customers I Serving 10+ Industries

Average Rating: 4.3/5.0

Total Reviews: 19

How Do G2 Users Rate Engagely?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Lead Development: 6.7/10 (Category avg: 8.5/10)
  • Customization : 7.5/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Engagely?

Who Uses This Product?

  • Company Size: 37% Small, 32% Medium

What Do G2 Reviewers Say About Engagely?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Engagely highly beneficial for maintaining content and enhancing user responses.
  • Users value the efficiency of Engagely, appreciating its easy content management and quick, intelligent responses.
  • Users find the helpfulness of Engagely.ai evident in its user-friendly knowledge base and quick, smart responses.
  • Users appreciate the easy-to-use knowledge base of Engagely.ai, enabling quick responses and seamless content maintenance.
  • Users value the quick and smart responses from Engagely, enhancing their overall experience with the platform.

What Are Recent G2 Reviews of Engagely?

What Are G2 Users Discussing About Engagely?

Provide Support

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more.

Average Rating: 4.4/5.0

Total Reviews: 15

How Do G2 Users Rate Provide Support?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 8.5/10 (Category avg: 8.5/10)
  • Co-Browsing: 5.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Provide Support?

Who Uses This Product?

  • Company Size: 63% Small, 19% Large

What Are Recent G2 Reviews of Provide Support?

What Are G2 Users Discussing About Provide Support?

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FROGED

FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions, always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: - Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. - Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. - AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools. FROGED is the only platform that merges real Human Touch with Artificial Intelligence, turning customer service from a cost center into a revenue generator.

Average Rating: 4.2/5.0

Total Reviews: 14

How Do G2 Users Rate FROGED?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.1/10)
  • Lead Development: 7.9/10 (Category avg: 8.5/10)
  • Customization : 7.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 5.8/10 (Category avg: 8.1/10)

Who Is the Company Behind FROGED?

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Are Recent G2 Reviews of FROGED?

What Are G2 Users Discussing About FROGED?

ZaZaChat

ZaZaChat is a Complete Help Desk Software for e-businesses

Average Rating: 4.7/5.0

Total Reviews: 17

How Do G2 Users Rate ZaZaChat?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)
  • Lead Development: 8.3/10 (Category avg: 8.5/10)
  • Customization : 9.2/10 (Category avg: 8.5/10)
  • Co-Browsing: 7.8/10 (Category avg: 8.1/10)

Who Is the Company Behind ZaZaChat?

Who Uses This Product?

  • Company Size: 65% Medium, 41% Small

What Do G2 Reviewers Say About ZaZaChat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly chat features of ZaZaChat, enhancing communication with a professional appearance.
  • Users find ZaZaChat to be easy to use, making deployment and navigation simple for newcomers.
  • Users find Easy Communication with ZaZaChat essential, appreciating its professional look and effective live conversations.
  • Users find the easy setup of ZaZaChat beneficial for new users to quickly engage with customers.
  • Users find ZaZaChat to be intuitive, making it easy for new users to deploy and navigate effectively.
Cons
  • Users find the slow loading times for updates to be frustrating and impacting their overall experience.
  • Users find that update issues are frustrating due to longer-than-expected installation times, impacting overall experience.

What Are Recent G2 Reviews of ZaZaChat?

What Are G2 Users Discussing About ZaZaChat?

Interakt

Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt to reduce CAC, improve customer LTV, and drive repeat purchases. The platform is built on the same technology that powered the Indian government’s MyGOV COVID Bot on WhatsApp, which handled 150 million users and 600 million messages. Additionally, it brought the world the first-ever end-to-end, immersive shopping experience on WhatsApp for Jio Mart. This achievement earned recognition from Mr. Mark Zuckerberg himself.

Average Rating: 4.4/5.0

Total Reviews: 69

How Do G2 Users Rate Interakt?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Development: 8.8/10 (Category avg: 8.5/10)
  • Customization : 7.9/10 (Category avg: 8.5/10)
  • Co-Browsing: 7.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Interakt?

  • Seller: Haptik
  • Year Founded: 2013
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    307 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Marketing and Advertising
  • Company Size: 65% Small, 28% Medium

What Do G2 Reviewers Say About Interakt?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Interakt, benefiting from straightforward WhatsApp campaign setup and team collaboration.
  • Users find Interakt to be incredibly helpful, streamlining team communication and enhancing client interactions effectively.
  • Users love the automation features of Interakt, which significantly streamline WhatsApp campaigns and enhance customer interactions.
  • Users value the exceptional customer support provided by Interakt, greatly appreciating prompt and helpful assistance.
  • Users commend the excellent customer support from Interakt, highlighting responsiveness and effective issue resolution.
Cons
  • Users express frustration over email communication issues with poor support options, hindering their overall experience with Interakt.
  • Users find the learning curve steep, requiring tech-savviness or assistance to effectively navigate the platform.
  • Users express disappointment in poor customer support, citing limited options and slow turnaround times as major issues.
  • Users experience slow loading times that require frequent refreshing, impacting the overall efficiency of the platform.
  • Users report slow performance with Interakt, requiring frequent refreshes and experiencing glitches during bulk broadcasts.

What Are Recent G2 Reviews of Interakt?

Continually

We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Average Rating: 3.8/5.0

Total Reviews: 17

How Do G2 Users Rate Continually?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 9.6/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Continually?

  • Seller: Continually
  • Year Founded: 2017
  • HQ Location: Belfast, Northern Ireland
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 88% Small, 12% Medium

What Are Recent G2 Reviews of Continually?

What Are G2 Users Discussing About Continually?

Endear

Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale. With over 2,000 retail stores around the globe driving more than $1 billion in attributed sales, Endear empowers store teams with unified customer profiles, real-time data, and AI that automatically identifies who to reach out to, when, and what to say so associates spend their time selling, not searching. By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales. With every engagement trackable and actionable, Endear is redefining retail ROI so every store becomes a performance channel and every interaction becomes a revenue moment.

Average Rating: 4.4/5.0

Total Reviews: 35

How Do G2 Users Rate Endear?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Lead Development: 6.7/10 (Category avg: 8.5/10)
  • Co-Browsing: 9.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Endear?

  • Seller: Endear
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 54% Medium, 40% Small

What Do G2 Reviewers Say About Endear?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the personalized customer outreach capabilities of Endear, fostering meaningful connections with clients effortlessly.
  • Users value the ease of use of the Endear app, streamlining client outreach and enhancing communication.
  • Users love the customization options in Endear, facilitating creative connections and personalized customer interactions.
  • Users appreciate the user-friendly design of Endear, enabling easy client outreach and customized interaction.
  • Users value the effective customer engagement that allows for seamless communication and feedback collection.
Cons
  • Users find the limited customization options restrictive, hindering their ability to tailor the product to specific needs.
  • Users find the difficult customization options in Endear hinder their ability to tailor the product to their needs.
  • Users feel the platform lacks creative and organizational features, making it difficult to efficiently manage customer interactions.
  • Users find the template issues frustrating, as customization and editing options are limited and cumbersome.
  • Users find the learning curve steep, especially when navigating customer profiles and searching in the database.

What Are Recent G2 Reviews of Endear?

What Are G2 Users Discussing About Endear?

Live Chat Complete

Open source One-time fee (1 license = 1 website with life time updates) 50 users can chat at one time (i.e. 10 operators and 40 visitors) [?] Cute skin (fully customizable) Chat logs, of course ;) Very clean code Fast and lightweight More than one operators can reply the same user’s question Visitors can fill out contact form when all operators are offline “Email notifications” when new visitor is online (optional) SSL support. All your and visitor messages will be encrypted Tested with WordPress 4.1

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate Live Chat Complete?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 8.6/10 (Category avg: 8.5/10)
  • Customization : 8.7/10 (Category avg: 8.5/10)
  • Co-Browsing: 7.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Live Chat Complete?

  • Seller: Screets
  • Year Founded: 2007
  • HQ Location: Sarajevo, Bosnia
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 38% Small

What Are Recent G2 Reviews of Live Chat Complete?

Nice.Chat

Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various social networks, messengers, and communication tools. It includes video and audio calling capabilities, integration with multiple payment methods, BPM systems, ITSM platforms, online monitoring, and analytics tools, as well as multi-domain permission settings.

Average Rating: 4.7/5.0

Total Reviews: 26

How Do G2 Users Rate Nice.Chat?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Lead Development: 9.3/10 (Category avg: 8.5/10)
  • Customization : 9.1/10 (Category avg: 8.5/10)
  • Co-Browsing: 9.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Nice.Chat?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 69% Small, 23% Large

What Are Recent G2 Reviews of Nice.Chat?

What Are G2 Users Discussing About Nice.Chat?

OneDesk

OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application.

Average Rating: 4.2/5.0

Total Reviews: 34

How Do G2 Users Rate OneDesk?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.1/10)
  • Lead Development: 8.6/10 (Category avg: 8.5/10)
  • Customization : 7.8/10 (Category avg: 8.5/10)
  • Co-Browsing: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind OneDesk?

  • Seller: OneDesk
  • Year Founded: 2009
  • HQ Location: Montreal, Canada
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 50% Small, 26% Medium

What Do G2 Reviewers Say About OneDesk?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of OneDesk, appreciating its intuitive setup and flexible features for support.
  • Users find the easy integration of OneDesk appealing for creating a flexible and intuitive help center quickly.
  • Users find the easy setup of OneDesk allows for a smooth and efficient start to their help center.
  • Users appreciate the interesting features of OneDesk, finding it easy to set up and run efficiently.
  • Users value the flexibility of OneDesk, finding it easy to set up and manage diverse features effectively.
Cons
  • Users experience frequent bugs with OneDesk, leading to inconsistent functionality and reliance on support for fixes.
  • Users report limited functionality in OneDesk, facing inconsistencies and frequent support intervention for issues.
  • Users experience poor customer support, facing inconsistent functionality and needing excessive assistance from staff for resolution.
  • Users report that OneDesk requires excessive support intervention to resolve functionality issues and system stalls.
  • Users report slow performance with OneDesk, facing frequent unresponsiveness and reliance on support for fixes.

What Are Recent G2 Reviews of OneDesk?

What Are G2 Users Discussing About OneDesk?

Chili Piper

Chili Piper is the Demand Conversion Platform, used by Meta, Verizon, Gong, monday.com, and thousands more 🌶️ Chili Piper is a demand conversion platform that helps B2B companies turn website visitors into qualified pipeline. It combines AI agents and configurable workflows to instantly qualify, route, and schedule inbound leads, eliminating the lag between a prospect showing interest and a rep booking a meeting. With features like AI chat, lead routing, automated scheduling, and enrichment built in, Chili Piper gives revenue teams the infrastructure to convert more of the demand they're already generating. Ready to convert more of the demand you're already generating? 🔥

Average Rating: 4.6/5.0

Total Reviews: 724

How Do G2 Users Rate Chili Piper?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Customization : 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Chili Piper?

  • Seller: Chili Piper
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Brooklyn, NY
  • LinkedIn® Page: www.linkedin.com
    271 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 64% Medium, 21% Small

What Do G2 Reviewers Say About Chili Piper?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Chili Piper, allowing for smooth scheduling and efficient team routing.
  • Users value the efficient scheduling by Chili Piper, enhancing demo routing and reducing calendar chaos significantly.
  • Users admire the exceptional customer support from Chili Piper, describing it as unmatched and highly effective.
  • Users praise the efficient routing of demos by Chili Piper, simplifying scheduling and enhancing overall productivity.
  • Users appreciate the efficient routing and seamless scheduling of Chili Piper, enhancing productivity and reducing friction.
Cons
  • Users find Chili Piper expensive, especially when compared to other scheduling apps with similar features.
  • Users find the learning curve steep with Chili Piper, often requiring assistance to navigate and set up effectively.
  • Users face troubleshooting challenges with Chili Piper, particularly during initial setup and complex configurations.
  • Users express frustration over limited customization options in Chili Piper, hindering their ability to tailor the experience.
  • Users often highlight missing features in Chili Piper, leading to complexities and a need for workarounds.

What Are Recent G2 Reviews of Chili Piper?

What Are G2 Users Discussing About Chili Piper?

Hippo

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

Average Rating: 3.8/5.0

Total Reviews: 20

How Do G2 Users Rate Hippo?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 8.1/10 (Category avg: 8.5/10)
  • Customization : 7.6/10 (Category avg: 8.5/10)
  • Co-Browsing: 6.9/10 (Category avg: 8.1/10)

Who Is the Company Behind Hippo?

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Do G2 Reviewers Say About Hippo?

AI-generated summary from verified user reviews

Pros
  • Users value the helpful customer support of Hippo, enhancing their overall experience and satisfaction.
  • Users value the ease of use in Hippo, highlighting its intuitive interface and helpful customer support.
  • Users value the ease of use and excellent UI/UX, along with supportive customer success services.
  • Users value the extensive feature variety of Hippo, enhancing their overall experience and satisfaction.
  • Users value the helpful customer success team and praise Hippo for its user-friendly design and features.
Cons
  • Users often face stability issues with Hippo, as frequent breakdowns hinder their overall experience.
  • Users report stability issues with Hippo, noting that the focus on features can lead to frequent breakdowns.
  • Users report frequent functionality issues with Hippo, as instability hampers their experience despite feature emphasis.
  • Users report missing features due to instability, as the product often breaks down during use.
  • Users report significant quality issues with Hippo, citing instability and frequent breakdowns despite feature abundance.

What Are Recent G2 Reviews of Hippo?

ClickDesk

Live chat and online engagement.

Average Rating: 3.8/5.0

Total Reviews: 48

How Do G2 Users Rate ClickDesk?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Lead Development: 7.8/10 (Category avg: 8.5/10)
  • Customization : 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind ClickDesk?

  • Seller: ClickDesk
  • Year Founded: 2011
  • HQ Location: Hyderbrad, India
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Small, 33% Medium

What Are Recent G2 Reviews of ClickDesk?

What Are G2 Users Discussing About ClickDesk?

REVE Chat

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to messaging apps and mobile platforms. With a unified platform for live chat, LLM-driven Chatbot & AI Agents, automated campaigns, ticketing, and voicebots, REVE Chat gives you complete control over the customer journey — across WhatsApp, Instagram, Facebook Messenger, Telegram, YouTube, Google My Business, Play Store, App Store, and in-app SDKs, alongside integrations with your CRM, helpdesk, and analytics tools. Whether you're handling high-volume support, driving sales via automation, or delivering proactive onboarding, REVE Chat helps your team work smarter with a mix of automation, AI, and human support — all from one platform.

Average Rating: 4.4/5.0

Total Reviews: 17

How Do G2 Users Rate REVE Chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 9.3/10 (Category avg: 8.5/10)
  • Customization : 9.1/10 (Category avg: 8.5/10)
  • Co-Browsing: 8.0/10 (Category avg: 8.1/10)

Who Is the Company Behind REVE Chat?

  • Seller: Revechat
  • Year Founded: 2014
  • HQ Location: Singapore, Singapore
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 53% Medium, 29% Small

What Do G2 Reviewers Say About REVE Chat?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly chat communication of REVE Chat, praising its intuitive design and real-time functionality.
  • Users praise the exceptional customer engagement features of REVE Chat, significantly improving response times and satisfaction.
  • Users commend the exceptional customer support of REVE Chat, facilitating quick resolutions and enhancing overall satisfaction.
  • Users benefit from extensive customization options that enable tailored experiences to align perfectly with their brand identity.
  • Users appreciate the user-friendly interface and robust features of REVE Chat, enhancing customer support efficiency and satisfaction.
Cons
  • Users often experience lagging issues in the chat interface, disrupting customer conversations and overall experience.
  • Users find the learning curve challenging due to confusing documentation regarding essential account information.
  • Users find the documentation confusing, making it difficult to learn essential information like auth tokens and account IDs.
  • Users find the poor integration with third-party tools to be restrictive, impacting their overall experience with REVE Chat.
  • Users express frustration with the poor interface design, noting issues like lag and lack of intuitiveness.

What Are Recent G2 Reviews of REVE Chat?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated April 9, 2026