
"Continual.ly" is the only chatbot that gave an excellent free tier when I looked for it. Also, creating chatbots is genuinely idiot-proof. I managed to explain in a couple of minutes to less "technical" colleagues how to use it and customize the flow in no time. And the ability to switch from BOT to Human chat with a single click it's AMAZING. Review collected by and hosted on G2.com.
I don't have anything to complain about except one thing, after the free tier, the "Starter" tier, is too expensive in my honest opinion; 19 pounds per month is a bit too much when you barely get 5000 page views. Of course, the ability to remove the branding is handy, and sending data to custom APIs too, but it's still too expensive when you are working on small websites, a price reduction would be nice. Review collected by and hosted on G2.com.