It is a versatile tool that allows for simple and effective interaction with the user, whether through chat, automatic emails, or flows. It can be integrated with the CRM you use to obtain additional information about our users and better segment the communication we want to make. I highlight the support it has, as they always respond immediately. Review collected by and hosted on G2.com.

There are few weak points that I have found, mostly related to missing functionality that other lower-value tools have, such as the ability to run surveys, record sessions, heat maps, and the ability to add floating bars on the site. Review collected by and hosted on G2.com.