Best Knowledge Base Software - Page 7

How Many Knowledge Base Software Products Does G2 Track?

Total Products under this Category: 285

Category Stats (Sep 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DokuWiki (+2.12%) - Among all products in this category, DokuWiki recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Knowledge Base Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 96,600+ Authentic Reviews
  • 285+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Knowledge Base Software

G2 Grid® for Knowledge Base Software plotting products by satisfaction and market presence

Highlighted products: Slack, Notion, Confluence, ClickUp, Guru, IT Glue, Helpjuice, and Workvivo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-base-software/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=confluence&focus%5B%5D=clickup&focus%5B%5D=guru&focus%5B%5D=it-glue&focus%5B%5D=helpjuice&focus%5B%5D=workvivo)

Stravito

Stravito is the Insights Intelligence Platform global leaders like Nestlé and Comcast trust to turn existing knowledge into confident, growth-driving decisions. Built for insights, marketing, and research teams, Stravito unifies knowledge in one secure space and pairs best-in-class AI with human expertise. Whether you’re deciding where to expand next, which innovation to pursue, or what message will resonate most with your customers, teams simply ask strategic questions, and Stravito AI Assistant delivers relevant, source-cited insights in seconds. AI Personas, powered by your brand’s segmentation studies, simulate real consumer perspectives so you can stress-test ideas in real-time. The outcome: faster, evidence-backed, commercially-impactful decisions.

Average Rating: 4.7/5.0

Total Reviews: 15

How Do G2 Users Rate Stravito?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.0/10)
  • Quality of Support: 9.5/10 (Category avg: 8.8/10)
  • Other Integrations: 9.2/10 (Category avg: 8.3/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Stravito?

  • Seller: Stravito
  • Year Founded: 2017
  • HQ Location: Stockholm, Stockholm County
  • Twitter: @stravito
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    118 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Large, 38% Medium

What Are Recent G2 Reviews of Stravito?

What Are G2 Users Discussing About Stravito?

AnswerHub

Connecting the world’s software teams one business at a time is the mission of AnswerHub. If you are like most businesses, digital innovation is key to your success. Leaders like you must be concerned with capturing your team’s collective knowledge/expertise, increasing your team’s productivity, eliminating redundant work, and accelerating new technology adoption. Keeping your software development and technical teams productive and happy is challenging on many levels. Wouldn’t it be great if you had an enterprise class, fully configurable platform that would give your employees and your customers the information they need when they need it to be productive, engaged, and motivated? The AnswerHub platform is purpose-built to capture, curate, and distribute your software and technical team’s expertise, insights, and knowledge on a global basis for organizational consumption, eliminating unnecessary noise, and enabling your local and distributed teams to focus on business outcomes that matter, quickly and accurately. With AnswerHub you will: • Retain and easily share knowledge across your distributed teams • Improve productivity and reduce inefficiency • Share on-demand insights, best practices, and answers – anytime, anywhere • Grow and connect your developer and technical communities

Average Rating: 4.3/5.0

Total Reviews: 19

How Do G2 Users Rate AnswerHub?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 8.2/10 (Category avg: 8.8/10)
  • Other Integrations: 7.5/10 (Category avg: 8.3/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind AnswerHub?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 37% Large, 37% Small

What Are Recent G2 Reviews of AnswerHub?

What Are G2 Users Discussing About AnswerHub?

Evernote Teams

Evernote Business brings your teams work together. Create documents, collaborate on projects, and store information all in one place. Teammates can access, edit, upload, and share notes and files from any device--even if theyre offline. Cut through the noise, and quickly find the information you need with powerful search capabilities and integrations with tools you already use. Unify your workflow with Evernote Business.

Average Rating: 4.3/5.0

Total Reviews: 76

How Do G2 Users Rate Evernote Teams?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 8.9/10 (Category avg: 8.8/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Evernote Teams?

  • Seller: Evernote
  • Year Founded: 2008
  • HQ Location: Redwood City, CA
  • Twitter: @evernote
    373,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    176 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 36% Medium

What Are Recent G2 Reviews of Evernote Teams?

What Are G2 Users Discussing About Evernote Teams?

Fluid Topics

Fluid Topics is an AI-powered Product Knowledge Platform that helps enterprises centralize, structure, and deliver product knowledge for both humans and AI applications. It transforms scattered information into a single source of truth, making product knowledge AI-ready and accessible across customer portals, support channels, documentation sites, chatbots, and enterprise workflows. Who It's For By Role: Technical writers (centralize and publish product documentation), product managers (maintain a single source of truth), customer support teams (deliver faster, more accurate answers), developers (access technical content and APIs), knowledge managers (govern enterprise knowledge), AI teams (power LLMs and AI assistants with trusted content). By Industry: SaaS, software, manufacturing, regulations, industrial equipment, telecommunications, healthcare, financial services, enterprise technology, and organizations with complex product documentation. Key Capabilities Unified Product Knowledge: Aggregate content from multiple sources and format into a centralized knowledge platform. AI-Ready Content: Transform documentation into structured, reusable content optimized for AI applications and knowledge retrieval. Content Delivery: Publish personalized content across websites, customer portals, support centers, chatbot, AI tools and knowledge bases. Hybrid Search: Deliver fast, context-aware search experiences a- Content Governance: Maintain a single source of truth with version control, metadata, taxonomy, and content management. Personalized Experiences: Surface relevant documentation based on user roles, products, permissions, or context. Enterprise Integrations: Connect documentation with existing CMS, CCMS, PLM, CRM, support, and business systems. Scalable Documentation Management: Support organizations with extensive product portfolios and frequently changing technical content. Powered by AI Agentic Chatbot: Deliver instant, documentation-driven answers to customers and employees using trusted product knowledge. Generative Assistants: Generate and refine content from existing product knowledge to accelerate documentation workflows. MCP Server: Connect enterprise knowledge directly to LLMs and AI applications using the Model Context Protocol. AI-Ready Knowledge: Structure content for retrieval-augmented generation (RAG), enterprise AI assistants, and intelligent workflows. Whether modernizing technical documentation, creating a single source of truth, improving customer self-service, or powering enterprise AI with trusted product knowledge, Fluid Topics helps organizations transform fragmented documentation into AI-ready content that drives better support, faster knowledge discovery, and consistent information delivery across every channel.

Average Rating: 4.9/5.0

Total Reviews: 7

How Do G2 Users Rate Fluid Topics?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Fluid Topics?

  • Seller: ANTIDOT
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Lyon, FR
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Large, 29% Medium

What Are Recent G2 Reviews of Fluid Topics?

Heretto

Heretto is the ultimate content operations platform for customer-driven companies. Our cutting-edge CCMS, Deploy API, and Portal toolset empowers users to independently resolve product issues, streamlining support and elevating customer experiences. Effortlessly create, distribute, and personalize documentation for exceptional content experiences across all touchpoints all on one cloud-based platform. From the blank page to fully personalized help sites, Heretto's intuitive interface ensures swift content deployment and seamless collaboration for enterprise organizations. Stay ahead in the digital landscape and deliver content that delights modern customers with Heretto's unrivaled capabilities.

Average Rating: 4.1/5.0

Total Reviews: 39

How Do G2 Users Rate Heretto?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 8.9/10 (Category avg: 8.8/10)
  • Other Integrations: 5.6/10 (Category avg: 8.3/10)
  • Ease of Use: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Heretto?

  • Seller: Heretto
  • HQ Location: Rochester, NY
  • Twitter: @helloHeretto
    506 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Telecommunications
  • Company Size: 41% Large, 41% Medium

What Are Recent G2 Reviews of Heretto?

What Are G2 Users Discussing About Heretto?

Matilda Workspace

The All-New All-In-One Workspace for Modern Teams Embracing the concept of a unified workspace, Matilda brings a powerful suite of best-in-class apps together in one place, allowing teams across the globe to connect, create, coordinate, and delight their customers effortlessly. With its mission to simplify technology, Matilda empowers organisations to do more with less, making it an essential tool for startups to Fortune 500 companies alike. Key Features: -Powerful Apps Included: Matilda comes packed with a suite of powerful applications including Docs, Projects, Tables, Chat, Customers, and Copilot, ensuring that teams have all the tools they need to succeed. - Create with Ease: With Docs, teams can co-edit in real time, making document creation and coordination seamless. This feature aims to replace Google Docs, Notion, and Coda, by providing a more integrated and efficient experience. - Streamlined Project Management: Matilda's Projects feature allows for effortless management and tracking of every aspect of your projects. With capabilities like auto-scheduling, it's designed to replace tools like Jira, Trello, and Asana. - Advanced Data Management: Although Tables are coming soon, they promise to redefine data handling by syncing data from hundreds of sources or creating new collections, aiming to replace tools like Airtable, Notion, and Segment. - Seamless Communication: Chat brings all team communication into one place, integrated across projects, tasks, and docs, providing an alternative to Slack and MS Teams. - Customer Relationship Management: The soon-to-be-released Customers feature will allow teams to effortlessly track leads and manage customer interactions in one streamlined interface, aiming to replace Salesforce and Hubspot. - AI-Powered Assistance: Copilot offers custom AI assistants to help automate and streamline workflows, aiming to replace AI tools like ChatGPT and Google Bard. Conclusion: Matilda Workspace stands out as an all-encompassing solution that not only promises to streamline and simplify the way teams work but also embraces the future with its AI-powered capabilities and commitment to sustainability. Whether you’re managing projects, coordinating with your team, handling customer relationships, or leveraging AI for automation, Matilda Workspace provides an intuitive, powerful, and adaptable platform for every kind of team to thrive. Try Matilda today and experience the future of work, designed to help you deliver projects on time, every time.

Average Rating: 4.7/5.0

Total Reviews: 14

How Do G2 Users Rate Matilda Workspace?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 8.9/10 (Category avg: 8.8/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Matilda Workspace?

  • Seller: Matilda Workspace
  • Year Founded: 2024
  • HQ Location: San Francisco, California
  • Twitter: @matildaworkspce
    127 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Do G2 Reviewers Say About Matilda Workspace?

AI-generated summary from verified user reviews

Pros
  • Users love the seamless team collaboration within Matilda Workspace, simplifying communication and enhancing project management efficiency.
  • Users appreciate the rich functionalities of Matilda Workspace, streamlining project management and enhancing communication effortlessly.
  • Users find Matilda Workspace's ease of use exceptional, seamlessly integrating various tools for streamlined collaboration and task management.
  • Users appreciate the all-in-one functionality of Matilda Workspace, enhancing collaboration and simplifying project management.
  • Users appreciate the AI-powered Copilot in Matilda Workspace, enhancing efficiency and simplifying project management tasks.
Cons
  • Users notice missing features in Matilda Workspace, acknowledging potential improvements as it develops further in future updates.
  • Users note the lack of features in Matilda Workspace, highlighting the potential for future improvements and updates.
  • Users often face tiny bugs in Matilda Workspace, but the team is responsive and eager to improve the app.
  • Users find the learning curve challenging for some team members, though onboarding helps ease the transition.
  • Users feel that limited customization may restrict their experience with Matilda Workspace despite its other strong features.

What Are Recent G2 Reviews of Matilda Workspace?

Resco – Mobility & Productivity

Resco helps the world work better outside the office by making it simple to build complex mobile experiences for frontline workers. The company’s low-code tools and solutions enable organizations to build and deploy enterprise-level business apps quickly and easily. These solutions allow mobile workers to access or capture data on the go, using any mobile device, even when offline. Field teams can tackle field service, mobile sales, data collection, or any other frontline scenario while delivering valuable data back to the office. With full offline functionality, a no-code/low-code development platform, and native integration with Microsoft Dynamics 365, Power Platform, or Salesforce, Resco empowers organizations worldwide to tackle the most demanding mobile challenges faced by frontline workers. Over 800 enterprise and corporate companies from segments like utilities, retail, energy, oil & gas, manufacturing, telecommunications, transportation & logistics, or NGOs rely on Resco to simplify their frontline operations, improve efficiency, and reduce paperwork.

Average Rating: 4.5/5.0

Total Reviews: 50

How Do G2 Users Rate Resco – Mobility & Productivity?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Quality of Support: 9.0/10 (Category avg: 8.8/10)
  • Other Integrations: 9.4/10 (Category avg: 8.3/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Resco – Mobility & Productivity?

  • Seller: Resco.net
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Bratislava, Slovakia
  • Twitter: @Resco_net
    1,429 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    322 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 44% Medium, 38% Small

What Do G2 Reviewers Say About Resco – Mobility & Productivity?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Resco, enhancing productivity across devices and streamlining departmental activities.
  • Users value the seamless integrations of Resco, enhancing productivity and collaboration across various platforms and devices.
  • Users find Resco – Mobility & Productivity to greatly enhance efficiency, streamlining tasks and improving collaboration across devices.
  • Users highlight the implementation ease of Resco, noting its intuitive design and excellent support for seamless integration.
  • Users value the offline access of Resco, enhancing productivity and enabling effective work in low-connectivity areas.
Cons
  • Users feel that missing features limit Resco’s effectiveness, particularly for specific or niche workflows.
  • Users experience syncing issues with Resco – Mobility & Productivity, leading to slower than expected performance and delays in updates.
  • Users experience sync issues with Resco – Mobility & Productivity, particularly with slower sync times and delayed updates.
  • Users face issues with bugs and syncing problems in Resco, affecting their productivity and workflow efficiency.
  • Users experience call issues with Resco, especially with syncing and immediate updates in specific workflows.

What Are Recent G2 Reviews of Resco – Mobility & Productivity?

What Are G2 Users Discussing About Resco – Mobility & Productivity?

SlimWiki

SlimWIki is a Wiki, with simple inline editing tools and a very low barrier to content creation.

Average Rating: 4.3/5.0

Total Reviews: 6

How Do G2 Users Rate SlimWiki?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 7.9/10 (Category avg: 8.3/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind SlimWiki?

  • Seller: SlimWiki
  • Year Founded: 2014
  • HQ Location: N/A
  • Twitter: @slimwiki
    76 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of SlimWiki?

What Are G2 Users Discussing About SlimWiki?

Cassidy

Cassidy AI is an enterprise-grade platform that empowers teams to build intelligent AI assistants and multi-step workflows, all grounded in your company’s real-time data. Designed for scalability and security, Cassidy integrates seamlessly with your existing tools—like Slack, Microsoft Teams, Zoom, CRMs, and document repositories—to automate tasks across sales, support, marketing, HR, and operations.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate Cassidy?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.8/10)
  • Other Integrations: 9.6/10 (Category avg: 8.3/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Cassidy?

  • Seller: Cassidy
  • Year Founded: 2023
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Cassidy?

AI-generated summary from verified user reviews

Pros
  • Users highlight the versatile AI capabilities of Cassidy, enhancing productivity and simplifying complex tasks across various business functions.
  • Users find Cassidy to be a convenient and efficient tool that streamlines daily business tasks effectively.
  • Users find Cassidy to be a powerful, easy-to-use AI assistant that streamlines business tasks and enhances productivity.
  • Users appreciate Cassidy for its time-saving capabilities, streamlining various business tasks and enhancing productivity.
  • Users admire the accuracy and control Cassidy offers in building effective AI systems tailored to their needs.
Cons
  • Users desire more integrations and granular control for developers as Cassidy evolves over time.
  • Users feel a sense of overwhelm due to the extensive opportunities, often leaving them unsure of where to focus.
  • Users feel overwhelmed by choices with Cassidy, often struggling to prioritize and fully utilize its potential.
  • Users often feel overwhelmed by features, struggling to focus and utilize the full potential of Cassidy.

What Are Recent G2 Reviews of Cassidy?

Discourse

Discourse helps businesses build trusted online communities where engagement drives retention, support, and knowledge sharing. Designed to scale and easy to adapt, it offers full data control and powerful moderation.

Average Rating: 4.0/5.0

Total Reviews: 68

How Do G2 Users Rate Discourse?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 8.5/10 (Category avg: 8.8/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Discourse?

  • Seller: Discourse
  • Year Founded: 2012
  • HQ Location: El Cerrito, CA
  • Twitter: @discourse
    11,890 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    226 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 41% Small, 37% Medium

What Do G2 Reviewers Say About Discourse?

AI-generated summary from verified user reviews

Pros
  • Users love the complete feature set of Discourse, making collaboration and information sharing seamless and efficient.
  • Users find Discourse to be user-friendly, making it easy to navigate and access valuable information effortlessly.
  • Users value the knowledge sharing capabilities of Discourse, enhancing learning and discussions on relevant topics.
  • Users appreciate the user-friendly interface of Discourse, which enhances collaboration and facilitates open discussions effectively.
  • Users love the Channels feature of Discourse, enabling seamless collaboration and communication within project teams.
Cons
  • Users experience challenges with duplicate content and unreliable notifications, complicating their content management efforts.
  • Users struggle with data loss due to duplicates and unreliable notifications, hindering access to accurate information.
  • Users encounter irrelevant content such as duplicates, complicating information retrieval and affecting the overall experience.
  • Users find limited customization frustrating, as duplicated functionalities can lead to confusion in navigating Discourse effectively.
  • Users experience notification issues, complicating their ability to stay updated and access validated information efficiently.

What Are Recent G2 Reviews of Discourse?

What Are G2 Users Discussing About Discourse?

KMS Lighthouse

KMS Lighthouse is a global leader in knowledge management. Lighthouse enhances every business engagement by empowering employees, agents and customers with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. KMS Lighthouse's powerful patented search functionality dramatically improves engagements across all service and sales channels. Lighthouse boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. The solution is easily integrated to 3rd party solutions including CRM tools, ticketing systems and chatbots.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate KMS Lighthouse?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 8.3/10 (Category avg: 8.3/10)
  • Ease of Use: 6.1/10 (Category avg: 8.8/10)

Who Is the Company Behind KMS Lighthouse?

  • Seller: KMS Lighthouse
  • HQ Location: Petach Tikva, IL
  • Twitter: @kmslighthouse
    162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    201 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of KMS Lighthouse?

What Are G2 Users Discussing About KMS Lighthouse?

Q.wiki

Q.wiki: the quick way to an interactive management system Agile management systems are undeniably the liveliest in the market, boasting read-only access levels of between 10 and 100 hits per employee and month. A collaborative approach is key to such high acceptance and participation. Combine this with content that is continually refreshed, and your day-to-day business gains genuine added value. Our Q.wiki management software supports you with creating the ideal foundation for a modern participatory corporate culture. It’s the quick way to bring new life into your management system!

Average Rating: 4.7/5.0

Total Reviews: 5

How Do G2 Users Rate Q.wiki?

  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 8.3/10 (Category avg: 8.3/10)
  • Ease of Use: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Q.wiki?

Who Uses This Product?

  • Company Size: 80% Large, 20% Medium

What Are Recent G2 Reviews of Q.wiki?

What Are G2 Users Discussing About Q.wiki?

AllAnswered

All-In-One Knowledge Management System - Wiki + Q&A + Workflow + AI. AllAnswered supports modern Wiki pages for documentation and questions & answers for capturing team know-hows. The built-in workflow and AI assistant help keep your knowledge base up-to-date. AllAnswered is best suited for technology companies in fast-changing industries and markets. Our customers include engineering teams, technical support, marketing, sales, human resources - from startups, small businesses to fortune 500 companies. AllAnswered - Your Team's Collective Brain!

Average Rating: 4.6/5.0

Total Reviews: 4

Who Is the Company Behind AllAnswered?

  • Seller: AllAnswered
  • HQ Location: N/A
  • Twitter: @AllAnswered
    7 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 25% Large

What Are Recent G2 Reviews of AllAnswered?

What Are G2 Users Discussing About AllAnswered?

Desk365

Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval management, ITAM, and Microsoft 365 integration, Desk365 stands for better service, better products, and AI that truly delivers.

Average Rating: 4.9/5.0

Total Reviews: 32

How Do G2 Users Rate Desk365?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Desk365?

  • Seller: Desk365
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Francisco Bay Area, US
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 59% Medium, 34% Small

What Do G2 Reviewers Say About Desk365?

AI-generated summary from verified user reviews

Pros
  • Users highlight the seamless integrations with Microsoft 365 and Teams, greatly enhancing collaboration and efficiency.
  • Users love the flexible customization options in Desk365, making it ideal for tailored nonprofit solutions.
  • Users value the customizability of Desk365, enhancing their experience and meeting specific organizational needs effectively.
  • Users appreciate the easy setup of Desk365, enabling quick implementation across diverse departments with minimal hassle.
  • Users praise the responsive customer support of Desk365, ensuring timely solutions and ongoing improvements for their needs.
Cons
  • Users find the poor navigation of Desk365 frustrating, wishing for a more user-friendly interface and better organization.
  • Users desire more robust reporting features in Desk365 for enhanced insights and better data presentation to management.
  • Users find the dashboard issues frustrating, particularly with colour coordination and response visibility difficulties.
  • Users feel that Desk365 requires more AI upgrades to keep up with evolving business needs and improve performance.
  • Users note that the lack of integration with Monday.com limits workflow efficiency, despite overall satisfaction with Desk365.

What Are Recent G2 Reviews of Desk365?

Drupal Wiki

NOT THE DRUPAL CMS AND NOT BUILT ON THE DRUPAL FRAMEWORK! Drupal Wiki is a completely independent, enterprise-grade wiki software and standalone knowledge management solution designed for corporate environments. Despite the name, it is a distinct proprietary platform specifically engineered to facilitate internal documentation, quality management, and organizational knowledge sharing without any technical dependency on the CMS architecture. This high-performance wiki engine provides a professional alternative for companies seeking a secure, centralized hub for their intellectual property, featuring integrated workflow automation, advanced access control, and intuitive editing. By focusing on usability and corporate compliance, Drupal Wiki serves as an autonomous tool for teams to streamline communication and maintain rigorous documentation standards in a scalable, self-contained environment.

Average Rating: 4.1/5.0

Total Reviews: 4

How Do G2 Users Rate Drupal Wiki?

  • Quality of Support: 6.7/10 (Category avg: 8.8/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Drupal Wiki?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Do G2 Reviewers Say About Drupal Wiki?

AI-generated summary from verified user reviews

Pros
  • Users find Drupal Wiki easy to work with, appreciating its simplicity and similarity to Confluence for documentation.
  • Users find Drupal Wiki simple to use, making documentation management straightforward and efficient for teams.
Cons
  • Users face challenges with permission management, making it difficult to control access to specific pages effectively.

What Are Recent G2 Reviews of Drupal Wiki?

What Are G2 Users Discussing About Drupal Wiki?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated April 9, 2026