2026 Best Software Awards are here!See the list

Top Free Knowledge Base Software - Page 2

Check out our list of free Knowledge Base Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Knowledge Base Software to ensure you get the right product.

View Free Knowledge Base Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
97 Knowledge Base Products Available
View all Knowledge Base Software
View all Knowledge Base Software
Docsie
(118)4.8 out of 5
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for

    Users
    • Technical Writer
    • Project Manager
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 78% Small-Business
    • 19% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Docsie features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.9
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.2
    9.5
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Shannon R.
    SR
    It's fast. We were able to get the portal hosted on the custom domain for free. The app works well and is conducive to collaboration between the... Read review
    Verified User in Management Consulting
    UM
    Docsie offers a lot of functionality for a low cost. It helps our team create development documentation so we can stay on track with our dev... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Docsie
    Company Website
    Year Founded
    2022
    HQ Location
    Ontario, Canada
    Twitter
    @likalo_llc
    19,042 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for

Users
  • Technical Writer
  • Project Manager
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 78% Small-Business
  • 19% Enterprise
Docsie features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.9
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.2
9.5
Ease of Use
Average: 8.8
Shannon R.
SR
It's fast. We were able to get the portal hosted on the custom domain for free. The app works well and is conducive to collaboration between the... Read review
Verified User in Management Consulting
UM
Docsie offers a lot of functionality for a low cost. It helps our team create development documentation so we can stay on track with our dev... Read review
Seller Details
Seller
Docsie
Company Website
Year Founded
2022
HQ Location
Ontario, Canada
Twitter
@likalo_llc
19,042 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Archbee
(118)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guid

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 91% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Archbee features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    7.1
    Other Integrations
    Average: 8.2
    9.4
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • James H.
    JH
    There are many features about archebee that make it alot better than the average wiki. One of the most helpful for what I have used is the... Read review
    John H.
    JH
    It's very simple to use, yet has all the functionality we need Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Archbee
    Year Founded
    2019
    HQ Location
    N/A
    Twitter
    @AiurLabs
    10 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guid

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 91% Small-Business
  • 8% Mid-Market
Archbee features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
7.1
Other Integrations
Average: 8.2
9.4
Ease of Use
Average: 8.8
James H.
JH
There are many features about archebee that make it alot better than the average wiki. One of the most helpful for what I have used is the... Read review
John H.
JH
It's very simple to use, yet has all the functionality we need Read review
Seller Details
Seller
Archbee
Year Founded
2019
HQ Location
N/A
Twitter
@AiurLabs
10 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
Stonly
(132)4.8 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, chec

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stonly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    8.1
    Other Integrations
    Average: 8.2
    9.0
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sarah V.
    SV
    I love how Stonly is very easy to use. It's straightforward and easy to work with to complete my projects. There are a LOT of benefits using... Read review
    Miguel L.
    ML
    We have developed a FAQ's page for one of our clients and they loved it Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stonly
    Year Founded
    2018
    HQ Location
    Paris, FR
    Twitter
    @stonly
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, chec

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
Stonly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
8.1
Other Integrations
Average: 8.2
9.0
Ease of Use
Average: 8.8
Sarah V.
SV
I love how Stonly is very easy to use. It's straightforward and easy to work with to complete my projects. There are a LOT of benefits using... Read review
Miguel L.
ML
We have developed a FAQ's page for one of our clients and they loved it Read review
Seller Details
Seller
Stonly
Year Founded
2018
HQ Location
Paris, FR
Twitter
@stonly
3 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
eXo Platform
(93)4.3 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eXo Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.2
    8.7
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Telecommunications
    AT
    eXo is great if you need free document collaboration with version control and access permissions along with integrated wiki and forum building... Read review
    Verified User in Events Services
    AE
    The interface is intuitive which most of the employees feel easy to use, and like to use the timeline same as facebook! Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eXo Platform
    Year Founded
    2003
    HQ Location
    Paris, Paris
    Twitter
    @eXoPlatform
    102,680 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
eXo Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.2
8.7
Ease of Use
Average: 8.8
Verified User in Telecommunications
AT
eXo is great if you need free document collaboration with version control and access permissions along with integrated wiki and forum building... Read review
Verified User in Events Services
AE
The interface is intuitive which most of the employees feel easy to use, and like to use the timeline same as facebook! Read review
Seller Details
Seller
eXo Platform
Year Founded
2003
HQ Location
Paris, Paris
Twitter
@eXoPlatform
102,680 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
FuseBase
(106)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FUSEBASE – THE AI-POWERED WORKSPACE & AGENT PLATFORM FOR MODERN TEAMS FuseBase is the next-gen AI-powered workspace and agent platform designed to help growing companies automate work, unlock p

    Users
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FuseBase features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.8
    9.4
    Other Integrations
    Average: 8.2
    9.4
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Oleg S.
    OS
    Sometimes I can get distracted and Nimbus Note helps me write down my ideas before I forget them. It's on all my devices: laptop, mobile, tablet. I... Read review
    Reto R.
    RR
    The ease and efficiency to organize my whole life, my existence and my professional work and collaboration. To have my compelete archive on the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nimbus Web Inc
    Year Founded
    2014
    HQ Location
    Cleveland, ohio
    Twitter
    @nimbuswebinc
    2,798 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FUSEBASE – THE AI-POWERED WORKSPACE & AGENT PLATFORM FOR MODERN TEAMS FuseBase is the next-gen AI-powered workspace and agent platform designed to help growing companies automate work, unlock p

Users
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
FuseBase features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.8
9.4
Other Integrations
Average: 8.2
9.4
Ease of Use
Average: 8.8
Oleg S.
OS
Sometimes I can get distracted and Nimbus Note helps me write down my ideas before I forget them. It's on all my devices: laptop, mobile, tablet. I... Read review
Reto R.
RR
The ease and efficiency to organize my whole life, my existence and my professional work and collaboration. To have my compelete archive on the... Read review
Seller Details
Seller
Nimbus Web Inc
Year Founded
2014
HQ Location
Cleveland, ohio
Twitter
@nimbuswebinc
2,798 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Lark
(170)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Lark is a tool with features for messaging and collaboration, designed to manage work and integrate with other tools like Jira and ticketing systems.
    • Reviewers appreciate the rich user interface, the stability of the software, the ease of initial setup, and the integration of chat, meetings, and documents into one workspace, which enhances productivity and collaboration.
    • Users experienced occasional lagging, difficulty in initial setup, limitations in feature availability between the website and mobile app, overwhelming number of modules for new users, location-based connection issues, and challenges with account cancellation and subscription management.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lark features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    9.0
    Other Integrations
    Average: 8.2
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lark Technologies
    Year Founded
    2003
    HQ Location
    Singapore, Singapore
    Twitter
    @lark
    474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Lark is a tool with features for messaging and collaboration, designed to manage work and integrate with other tools like Jira and ticketing systems.
  • Reviewers appreciate the rich user interface, the stability of the software, the ease of initial setup, and the integration of chat, meetings, and documents into one workspace, which enhances productivity and collaboration.
  • Users experienced occasional lagging, difficulty in initial setup, limitations in feature availability between the website and mobile app, overwhelming number of modules for new users, location-based connection issues, and challenges with account cancellation and subscription management.
Lark features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
9.0
Other Integrations
Average: 8.2
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
Lark Technologies
Year Founded
2003
HQ Location
Singapore, Singapore
Twitter
@lark
474 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
Fibery
(125)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fibery features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Quality of Support
    Average: 8.8
    7.0
    Other Integrations
    Average: 8.2
    8.6
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Niels A.
    NA
    very versatile and flexible approach to support all kinds of internal processes in product development! Read review
    Verified User in Information Technology and Services
    AI
    A lot of features and really customizable but still incredibly fast Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fibery
    Year Founded
    2017
    HQ Location
    Nikosia
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 14% Mid-Market
Fibery features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.7
Quality of Support
Average: 8.8
7.0
Other Integrations
Average: 8.2
8.6
Ease of Use
Average: 8.8
Niels A.
NA
very versatile and flexible approach to support all kinds of internal processes in product development! Read review
Verified User in Information Technology and Services
AI
A lot of features and really customizable but still incredibly fast Read review
Seller Details
Seller
Fibery
Year Founded
2017
HQ Location
Nikosia
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Hub
(110)4.5 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HUB is a people-focused intranet solution designed to enhance internal communication and employee engagement within organizations. This digital workplace platform creates a connected environment where

    Users
    No information available
    Industries
    • Insurance
    • Hospital & Health Care
    Market Segment
    • 75% Mid-Market
    • 15% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HUB is an intranet platform designed to facilitate internal communications and content management within an organization.
    • Users frequently mention the user-friendly interface, the variety of features, the ability to customize content, and the excellent customer support as key benefits of using HUB.
    • Reviewers mentioned limitations in the available integrations, the complexity of the back office, the need for more customizable template options, and the absence of a mobile app as areas for improvement.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hub features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Quality of Support
    Average: 8.8
    7.3
    Other Integrations
    Average: 8.2
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pancentric Digital
    Company Website
    Year Founded
    2003
    HQ Location
    London, England
    Twitter
    @pancentric
    2,236 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HUB is a people-focused intranet solution designed to enhance internal communication and employee engagement within organizations. This digital workplace platform creates a connected environment where

Users
No information available
Industries
  • Insurance
  • Hospital & Health Care
Market Segment
  • 75% Mid-Market
  • 15% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HUB is an intranet platform designed to facilitate internal communications and content management within an organization.
  • Users frequently mention the user-friendly interface, the variety of features, the ability to customize content, and the excellent customer support as key benefits of using HUB.
  • Reviewers mentioned limitations in the available integrations, the complexity of the back office, the need for more customizable template options, and the absence of a mobile app as areas for improvement.
Hub features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.6
Quality of Support
Average: 8.8
7.3
Other Integrations
Average: 8.2
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
Pancentric Digital
Company Website
Year Founded
2003
HQ Location
London, England
Twitter
@pancentric
2,236 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
ScreenSteps
(54)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of thr

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScreenSteps features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Quality of Support
    Average: 8.8
    0.0
    No information available
    9.2
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    AC
    ScreenSteps has been the perfect solution for our business. Being able to train our employees in such a way makes on boarding so much easier. We've... Read review
    Verified User in Real Estate
    AR
    Easy of use for make documents and for search information. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ScreenSteps
    Year Founded
    2009
    HQ Location
    United States
    Twitter
    @screensteps
    864 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of thr

Users
No information available
Industries
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
ScreenSteps features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.6
Quality of Support
Average: 8.8
0.0
No information available
9.2
Ease of Use
Average: 8.8
Verified User in Computer Software
AC
ScreenSteps has been the perfect solution for our business. Being able to train our employees in such a way makes on boarding so much easier. We've... Read review
Verified User in Real Estate
AR
Easy of use for make documents and for search information. Read review
Seller Details
Seller
ScreenSteps
Year Founded
2009
HQ Location
United States
Twitter
@screensteps
864 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
BoldDesk
(114)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel su

    Users
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BoldDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    0.0
    No information available
    8.8
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • sunil p.
    SP
    They have a a proactive team. Very supportive and looks into issues promptly and solves them. Open for feedback and changes. Very easy to use and... Read review
    Verified User in Computer Software
    AC
    The product is very flaexible and will do most anything you need it to do with minimal external work. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Syncfusion®
    Company Website
    Year Founded
    2001
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Syncfusion
    11,942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,492 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel su

Users
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
BoldDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
0.0
No information available
8.8
Ease of Use
Average: 8.8
sunil p.
SP
They have a a proactive team. Very supportive and looks into issues promptly and solves them. Open for feedback and changes. Very easy to use and... Read review
Verified User in Computer Software
AC
The product is very flaexible and will do most anything you need it to do with minimal external work. Read review
Seller Details
Seller
Syncfusion®
Company Website
Year Founded
2001
HQ Location
Morrisville, North Carolina
Twitter
@Syncfusion
11,942 Twitter followers
LinkedIn® Page
www.linkedin.com
2,492 employees on LinkedIn®
Flowlu
(199)4.7 out of 5
13th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flowlu is a cloud-based business management platform designed to help teams plan, track, and optimize their work in a single, centralized workspace. It provides a suite of tools for project management

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Flowlu features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.2
    9.0
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Margo Morgan H.
    MH
    CRM Team collaboration, integration, work flow set up. Read review
    Rupesh P.
    RP
    Easy to use and pricing is the excellent Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cloud22
    Year Founded
    2016
    HQ Location
    Dubai
    Twitter
    @Flowlusoft
    186 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flowlu is a cloud-based business management platform designed to help teams plan, track, and optimize their work in a single, centralized workspace. It provides a suite of tools for project management

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
Flowlu features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.2
9.0
Ease of Use
Average: 8.8
Margo Morgan H.
MH
CRM Team collaboration, integration, work flow set up. Read review
Rupesh P.
RP
Easy to use and pricing is the excellent Read review
Seller Details
Seller
Cloud22
Year Founded
2016
HQ Location
Dubai
Twitter
@Flowlusoft
186 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Axero
(100)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Axero is a platform that provides a space for departmental updates and company-wide communication, allowing users to collaborate, comment, and share content.
    • Reviewers appreciate Axero's ease of use, customization options, and excellent customer support, noting its ability to improve company-wide communication and workflow.
    • Reviewers experienced challenges with Axero's coding requirements for optimal space design, limited search functionality, lack of audit reporting capabilities, and ongoing unresolved issues.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Axero features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    7.5
    Other Integrations
    Average: 8.2
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Axero Solutions, LLC
    Company Website
    Year Founded
    2008
    HQ Location
    New York, NY
    Twitter
    @AxeroSolutions
    420 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded w

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Axero is a platform that provides a space for departmental updates and company-wide communication, allowing users to collaborate, comment, and share content.
  • Reviewers appreciate Axero's ease of use, customization options, and excellent customer support, noting its ability to improve company-wide communication and workflow.
  • Reviewers experienced challenges with Axero's coding requirements for optimal space design, limited search functionality, lack of audit reporting capabilities, and ongoing unresolved issues.
Axero features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
7.5
Other Integrations
Average: 8.2
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
Axero Solutions, LLC
Company Website
Year Founded
2008
HQ Location
New York, NY
Twitter
@AxeroSolutions
420 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
iSpring LMS
(143)4.5 out of 5
Save to My Lists
Entry Level Price:$3.58
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

    Users
    No information available
    Industries
    • E-Learning
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSpring LMS is a corporate learning management system that allows administrators to build a knowledge base, set up courses, and track employee progression.
    • Users frequently mention the ease of use, the ability to create engaging content, the quick and effective customer support, and the wide range of features including the automatic setup of mandatory courses for new hires.
    • Reviewers experienced limitations in reporting capabilities, difficulties in understanding certain features, limited customization options, and issues with integration with other systems.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • iSpring LMS features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.8
    7.3
    Other Integrations
    Average: 8.2
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    iSpring
    Company Website
    Year Founded
    2001
    HQ Location
    Alexandria, VA
    Twitter
    @iSpringPro
    6,537 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    263 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

Users
No information available
Industries
  • E-Learning
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSpring LMS is a corporate learning management system that allows administrators to build a knowledge base, set up courses, and track employee progression.
  • Users frequently mention the ease of use, the ability to create engaging content, the quick and effective customer support, and the wide range of features including the automatic setup of mandatory courses for new hires.
  • Reviewers experienced limitations in reporting capabilities, difficulties in understanding certain features, limited customization options, and issues with integration with other systems.
iSpring LMS features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.8
7.3
Other Integrations
Average: 8.2
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
iSpring
Company Website
Year Founded
2001
HQ Location
Alexandria, VA
Twitter
@iSpringPro
6,537 Twitter followers
LinkedIn® Page
www.linkedin.com
263 employees on LinkedIn®
Featurebase
(45)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's lo

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Featurebase features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Quality of Support
    Average: 8.8
    7.8
    Other Integrations
    Average: 8.2
    9.3
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Services
    UC
    Great product with a lot of features. They are actively implementing new functionalities so it'll be in the future an even more polished... Read review
    Job J.
    JJ
    We’ve been using Featurebase for a while now and honestly, we love it. It’s one of those tools that just does what it’s supposed to do without... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Featurebase
    Year Founded
    2021
    HQ Location
    Tallinn, EE
    Twitter
    @FeaturebaseHQ
    2,124 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's lo

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
Featurebase features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.6
Quality of Support
Average: 8.8
7.8
Other Integrations
Average: 8.2
9.3
Ease of Use
Average: 8.8
Verified User in Consumer Services
UC
Great product with a lot of features. They are actively implementing new functionalities so it'll be in the future an even more polished... Read review
Job J.
JJ
We’ve been using Featurebase for a while now and honestly, we love it. It’s one of those tools that just does what it’s supposed to do without... Read review
Seller Details
Seller
Featurebase
Year Founded
2021
HQ Location
Tallinn, EE
Twitter
@FeaturebaseHQ
2,124 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Serviceware Knowledge
(27)4.8 out of 5
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 37% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Serviceware Knowledge features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.2
    9.5
    Ease of Use
    Average: 8.8
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    EI
    Cloud based architecture, customer focus, expert knowledge, price Read review
    Verified User in Retail
    AR
    It was always a pleasure to work with the guys from SABIO. At first, the software itself is really easy to use with minimum to no training effort... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SERVICEWARE SE
    Year Founded
    1998
    HQ Location
    Idstein, Hesse
    Twitter
    @serviceware
    191 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    368 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 37% Enterprise
Serviceware Knowledge features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.2
9.5
Ease of Use
Average: 8.8
Verified User in Information Technology and Services
EI
Cloud based architecture, customer focus, expert knowledge, price Read review
Verified User in Retail
AR
It was always a pleasure to work with the guys from SABIO. At first, the software itself is really easy to use with minimum to no training effort... Read review
Seller Details
Seller
SERVICEWARE SE
Year Founded
1998
HQ Location
Idstein, Hesse
Twitter
@serviceware
191 Twitter followers
LinkedIn® Page
www.linkedin.com
368 employees on LinkedIn®