Best Help Authoring Tools (HAT)
Help Authoring Tools (HAT) are programs designed to assist technical writers in designing, publishing, and maintaining software help documentation. The resulting text is used in explanation guides, manuals, and help files. They are aimed at reducing time and effort needed when creating assistance materials for employees and end users. Technical writers will use help authoring tools to create documents from start to finish. With the programs, they are able to write, edit, and export the documents to then be shared with editors, administrators, and other co-workers. Eventually, the help authoring tool will allow writers to publish the documentation digitally. Many of these products will import text in different file formats or document creation software. Some products which do not posess build tools will need to intergate with build automation tools to be viewed or used.
To qualify for inclusion in the Help Authoring Tools (HAT) category, a product must:
Best Help Authoring Tools (HAT) At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you
- Technical Writer
- Senior Technical Writer
- Computer Software
- Information Technology and Services
- 47% Mid-Market
- 40% Small-Business
1,937 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Empowering teams to create, manage, and deliver exceptional content at scale MadCap Flare is the go-to solution for technical content teams that need to streamline workflows and deliver consistent,
- Technical Writer
- Senior Technical Writer
- Computer Software
- Information Technology and Services
- 52% Mid-Market
- 29% Enterprise
1,703 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ClickHelp is an AI-powered online documentation tool. Create, translate, and publish your technical documentation in a single portal! Here is how ClickHelp makes your tech writing more effective:
- Computer Software
- Information Technology and Services
- 60% Small-Business
- 32% Mid-Market
879 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Adobe RoboHelp 11 software empowers you to deliver differentiated content for different screens using multiscreen HTML5. Generate stunning responsive HTML5 output with a single click, even for legacy
- Technical Writer
- Senior Technical Writer
- Information Technology and Services
- Computer Software
- 50% Mid-Market
- 29% Enterprise
958,655 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Archbee: Your All-in-One Documentation Platform Archbee is a complete documentation platform designed to help teams and customers quickly find the information they need. Whether it's developer guid
- CEO
- Founder
- Computer Software
- Marketing and Advertising
- 91% Small-Business
- 8% Mid-Market
11 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for
- Technical Writer
- Project Manager
- Information Technology and Services
- Management Consulting
- 78% Small-Business
- 19% Enterprise
19,103 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats. Uniquely Dr.Explain captures application screens or web pages and
- Computer Software
- 73% Small-Business
- 27% Mid-Market
67 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the w
- Computer Software
- Financial Services
- 56% Small-Business
- 40% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Help+Manual is the most popular authoring tool for writing and publishing help and technical documentation in multiple formats. While it is as easy to use like Word, Help+Manual gives you the full p
- Computer Software
- 86% Small-Business
- 9% Enterprise
113 Twitter followers
- Overview
- User Satisfaction
- Seller Details
The AI productivity tool for non-technical professionals like Business analysts, Product managers, and Project managers, Data Analysts to generate and deliver technical documentation and ideas in sec
- 57% Small-Business
- 29% Mid-Market
8 Twitter followers
- Overview
- User Satisfaction
- Seller Details
HelpSmith is a help authoring tool that you can use to create HTML Help (CHM), Web Help, Printed Manuals, Adobe PDF, MS Word, ePub eBooks, and Markdown documentation from a single source. HelpSmith in
- Computer Software
- 75% Small-Business
- 25% Mid-Market
- Overview
- User Satisfaction
- Seller Details
wpDocs helps you to create, manage and publish your knowledge base content online and mobile.
- Health, Wellness and Fitness
- Information Technology and Services
- 68% Small-Business
- 25% Mid-Market
11 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Heretto is the ultimate content operations platform for customer-driven companies. Our cutting-edge CCMS, Deploy API, and Portal toolset empowers users to independently resolve product issues, streaml
- Computer Software
- Telecommunications
- 42% Mid-Market
- 39% Enterprise
518 Twitter followers
- Overview
- User Satisfaction
- Seller Details
HelpNDoc is an easy to use yet powerful help authoring tool which can generate various documentation formats from a single source: HTML and CHM help files, PDF and Word manuals, ePub and Kindle eBooks
- 71% Small-Business
- 12% Enterprise
21 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ProProfs Knowledge Base Software is a powerful tool used to create a private and public knowledge base for employees and customers, respectively. It helps in reducing customer tickets, improving inter
- Information Technology and Services
- Computer Software
- 47% Mid-Market
- 47% Small-Business
4,765 Twitter followers
