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Adobe RoboHelp Reviews & Product Details

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Adobe RoboHelp Reviews (38)

Reviews

Adobe RoboHelp Reviews (38)

4.0
38 reviews

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Verified User in Information Technology and Services
TI
Mid-Market (51-1000 emp.)
"Switching from Adobe RoboHelp to MadCap Flare"
What do you like best about Adobe RoboHelp?

It's a decent Help Authoring Tool and does the job for small-scale documentation needs. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

It's meant for small and medium-scale documentation needs and is hard to export to other HAT formats. Moreover, it's a native app and not so good for scalability and migration. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Enterprise (> 1000 emp.)
"High learning curve"
What do you like best about Adobe RoboHelp?

I have used both RH2017 and now RH2020. Both are challenging to learn, but RH2020 is a little more intuitive. I do like the look of the output and the ways I can link documents together for our users. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

The learning curve is incredibly steep. There is not much that is intuitive. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"great for policies and procedures manual due to its search capabilities"
What do you like best about Adobe RoboHelp?

the possibilities to search and insert links throughout the project Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

that the newest version doesn't have the Robohelp classic anymore Review collected by and hosted on G2.com.

Cindy O.
CO
Technical-Business Content Developer Lead
Enterprise (> 1000 emp.)
"RoboHelp is challenging but worth it"
What do you like best about Adobe RoboHelp?

The robost functionality and output choices. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Stiff learning curve especially with 2019 which is oriented to developer/super users Review collected by and hosted on G2.com.

Johanne L.
JL
Membre at large
Small-Business (50 or fewer emp.)
"Thinking seriously of buying it."
What do you like best about Adobe RoboHelp?

The new Robohelp has revamped its UI and is faster when building. I might pick it. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Don't know yet. I will download a trial version. Review collected by and hosted on G2.com.

Josh R.
JR
Mid-Market (51-1000 emp.)
"Robohelp for the Government Contractor"
What do you like best about Adobe RoboHelp?

In my opinion, the best features of Robohelp are 1.) the way that you can create separate chapters -- which is very nice, and 2.) I also love how easy it is to export different versions of the user manual(s). For instance, you can export .pdf, .docx, and online help from Robohelp, whereas if you were using a different document authoring tool, you might have to go through multiple programs in order to generate those deliverables. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

I dislike the fact that Robohelp requires some basic HTML knowledge to get the most of out the experience. It isn't that hard to pick up basic HTML, but you may find that RoboHelp has some formatting issues that can only be fixed by diving into the HTML and fixing a bit of code. Again, it's not that hard to manage, and HTML is intuitive for working through minor problems, but it would be nice if this feature wasn't included since I think the product is aimed at less technical people. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business (50 or fewer emp.)
"Adobe RoboHelp for Help generation"
What do you like best about Adobe RoboHelp?

The best feature of Adobe RoboHelp is easy migration of content from FrameMaker source to RoboHelp source. The help is generated really quick and multiple help formats are supported. Single sourcing is every easily achieved. Use of Conditional text to filter content. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Editing content imported from Abode FrameMaker is a very slow process and cumbersome. Review collected by and hosted on G2.com.

Ankush A.
AA
Independent Consultant, freelance tech writer
Writing and Editing
Small-Business (50 or fewer emp.)
"Adobe RoboHelp - my views on using the HAT"
What do you like best about Adobe RoboHelp?

I first used RH (Robo Help) during 1995, while it was under Blue Sky Software Corporation. I started with a version somewhere in 4.0+. It was time while working for software applications that were usually developed using VB, C, C+ series, based on the client-server based framework, and crystal report technology of that decade.

I liked using this tool to create help files in an easy process involving no extra overheads to redo or touch up in the source. RH is simple to create projects from the main content you drafted in Rich Text Format, usually in MS Word, that can go for print manuals as well. This is the concept called Single Source, used for various throughputs while remaining in a single work environment. The “edit once and publish multiples” is truly valid to RH HAT. Of course, over the time RH stepped further to accommodate the Frame Maker as a compatible editor for help authoring. This is the time the majority of help authoring community looked at RH as a preferred tool. I witnessed several organizations having RH as one of the recommended software at the top of their standard tools list. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

The least liked feature of Initial versions of RH of that time was the compilation time and lesser logs and hints to fix the source. being a tech writer, the fixing is possible mostly in source formating. However, the enhancements in the latest version have overcome the gaps. Review collected by and hosted on G2.com.

Hardik M.
HM
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Innovative and Resourceful Software"
What do you like best about Adobe RoboHelp?

I like how all the templates and resources are available to the users. Plus its really easy to use all of its design functions. Easy to create new pages for Online User guide. Easy to Use CSS style options. Easy to import and export files. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

I dislike only one thing that for new users it is hard for them to find all functions. Need to revise the toolbar section. Review collected by and hosted on G2.com.

Pradeep C.
PC
Senior Technical Writer
Enterprise (> 1000 emp.)
"Software for Technical Documentation"
What do you like best about Adobe RoboHelp?

It work faster as compared to other authoring tools. We can customize layouts and templates very easily in the RoboHelp. Topic based authoring allow us to create the content which can be reused across the documents. it enables us to publish the content in various formats as per our needs. Even a beginner can start working on this software very easily. I will recommend it to people who are looking for an authoring tool. Review collected by and hosted on G2.com.

What do you dislike about Adobe RoboHelp?

Sometimes it detach topics from their Master Pages. Like editing in HTML mode causes this issue. Review collected by and hosted on G2.com.

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