Nexthink
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Average Rating: 4.6/5.0
Total Reviews: 358
How Do G2 Users Rate Nexthink?
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
- Quality of Support: 9.1/10 (Category avg: 8.7/10)
- Ease of Use: 8.5/10 (Category avg: 8.8/10)
- Ease of Admin: 8.5/10 (Category avg: 8.8/10)
Who Is the Company Behind Nexthink?
- Seller: Nexthink
- Company Website:
- Year Founded: 2004
- HQ Location: Prilly, CH
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Twitter: @NexthinkNews
3,279 Twitter followers -
LinkedIn® Page: www.linkedin.com
1,210 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Project Manager
- Top Industries: Information Technology and Services, Financial Services
- Company Size: 84% Large, 11% Medium
What Do G2 Reviewers Say About Nexthink?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Nexthink, praising its intuitive features and seamless integration capabilities.
- Users appreciate the ease of use and excellent support offered by Nexthink, enhancing their overall experience management.
- Users appreciate the detailed insights from Nexthink, enabling proactive resolution of IT issues and enhancing productivity.
- Users value the issue detection capabilities of Nexthink, enabling swift resolutions and enhancing overall user experience.
- Users value the automation capabilities of Nexthink, enabling proactive solutions and efficient problem resolution in real-time.
Cons
- Users find the difficult learning curve of Nexthink challenging, impacting their confidence and effective usage of the tool.
- Users find the steep learning curve of Nexthink daunting, complicating effective use and understanding of its features.
- Users find the complexity of Nexthink overwhelming, with a steep learning curve and unclear data retention policies.
- Users note that the high cost of Nexthink can be a significant drawback, impacting overall satisfaction.
- Users find a steep learning curve with Nexthink, making it challenging to use effectively without extensive training.
What Are Recent G2 Reviews of Nexthink?
"Nexthink Workflows and AI Dashboards Deliver Huge ROI Through Fast, Hands-Off Automation"
Rating: 4.5/5.0 stars
— Nick G.
"AI-Powered Insights and Remote Actions That Help Our Small Team Stay Proactive"
Rating: 4.5/5.0 stars
— Jason B.
What Are G2 Users Discussing About Nexthink?
- What is Nexthink used for? - 1 comment
- What is the digital adoption process? - 1 comment
- What is a digital adoption platform? - 1 comment

