Workelevate
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Workelevate is a DEX platform which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console. Our DEX platform is capable of integratingwith ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers. For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client. For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management by providing a Conversational AI and Remote Support solution.
Workelevate UEM goes beyond the conventional realm of endpoint management tools, serving as your gateway to a myriad of possibilities for organizational efficiency and security. The platform offers a robust suite of features designed to address the diverse needs of modern enterprises. With a strong emphasis on Security and Compliance, Workelevate enables users to meticulously monitor end-user data, ensuring adherence to regulatory requirements. Remote Remediation capabilities empower distributed teams and branch offices with seamless access and troubleshooting, thereby safeguarding business continuity. The platform's Patch Management and Software Management functionalities allow for the swift deployment of OS patches and effortless management of software updates and applications across the network. Workelevate simplifies Printer Configuration, ensuring that printing operations run smoothly. The Asset Inventory feature provides comprehensive tracking of software and hardware assets along with their configurations. Approval Management allows for the streamlined management of permissions and approvals within the network. Workelevate's Device Scores feature provides valuable insights into the health of end-user devices. Additionally, the platform offers Audit and Reports functionalities, enabling the generation of comprehensive reports for compliance and informed decision-making, ultimately keeping organizations in control of their IT environments. Workelevate UEM is not just a tool; it is an indispensable asset for organizations aiming to enhance their operational efficiency and cybersecurity posture.
Workelevate AI Copilot is an advanced conversational AI designed to significantly enhance digital employee experience and streamline IT support. This intelligent assistant automates tasks, proactively resolves issues, and seamlessly integrates with HRMS to handle queries and workflows efficiently. By providing 24/7 instant support and access to knowledge, it improves employee satisfaction and productivity while significantly reducing IT ticket volumes. The AI Copilot learns from interactions to offer personalized support, streamlines workflows, and accelerates issue resolution, ultimately fostering a more efficient and positive work environment for both employees and IT.
Workelevate Reviews
Verified User in Information Technology and Services
The IT Copilot Has Cut Our Low-Level Ticket Costs Significantly
Garvish S.
B2B SaaS Growth and Performance Marketer | Content Creator | Ex. ITCRemoves IT Hurdles for My Creative Team
Arti R.
Business Development ManagerReliable Patch Management with Great Rollback Feature
About
What is Workelevate?
Workelevate is an AI-powered Digital Workplace Platform built in India for global enterprises. Recognized by top industry analysts, it unifies AI-driven IT Copilot, Digital Employee Experience (DEX), and Unified Endpoint Management (UEM) to help organizations modernize IT support, elevate employee experience, and achieve measurable operational impact. Trusted by CIOs across leading enterprises, Workelevate provides top-tier enterprise-grade offerings. Workelevate integrates seamlessly with Microsoft Teams, Slack, ServiceNow, BMC, ManageEngine, Intune, Jamf, and 50+ enterprise systems. Core Capabilities • IT Copilot – An AI assistant for employees and IT teams that automates requests, workflows, and troubleshooting across Teams, Slack, Google Chat, and the web. • Digital Employee Experience (DEX) – AI-led RCA, self-healing, and proactive insights to detect and resolve issues before they affect users. • Unified Endpoint Management (UEM) – Complete visibility and control over endpoints with patching, remote access, compliance management, and intelligent troubleshooters. Proven Outcomes • 60–75% ticket automation • ~30% reduction in IT service costs • 8/10 employee experience score • ROI in under 100 days By combining automation, intelligence, and human-centric design, Workelevate enables IT teams to do more with less—delivering a faster, smarter, and more resilient digital workplace.
