Best Conversational Marketing Software - Page 6

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 557

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Navu (+1.05%) - Among all products in this category, Navu recorded the largest rating increase compared to last month

Last updated: October 25, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 83,400+ Authentic Reviews
  • 557+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)

Landbot

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

Average Rating: 4.7/5.0

Total Reviews: 306

How Do G2 Users Rate Landbot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Landbot?

  • Seller: Landbot.io
  • Year Founded: 2017
  • HQ Location: Barcelona, ES
  • Twitter: @landbot_io
    2,166 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 75% Small, 20% Medium

What Do G2 Reviewers Say About Landbot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Landbot, finding it user-friendly and intuitive for bot creation.
  • Users love the user-friendly design of Landbot, finding it intuitive and easy for bot creation.
  • Users value the intuitive interface of Landbot, finding it easy to create bots without prior experience.
  • Users commend the easy setup of Landbot, finding it user-friendly and quick to create bots.
  • Users appreciate the user-friendly interface of Landbot, enabling quick and easy chatbot creation without coding knowledge.
Cons
  • Users find the lack of a dedicated mobile app a significant drawback, impacting convenience and functionality for educators.
  • Users find limited features in Landbot's inbox, affecting conversation organization and customization options.
  • Users find Landbot to be expensive, especially for simple surveys where advanced tools aren't needed.
  • Users note a lack of tools for chatbot development and issues with chat window layout and mobile experience.
  • Users find the limited organizational features of the inbox and design complexity frustrating in Landbot.

What Are Recent G2 Reviews of Landbot?

What Are G2 Users Discussing About Landbot?

Instabot

Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books meetings instantly. This is proven to increase conversions and reduce costs. Build, integrate, and launch Instabot on your website, or as a landing page in 20 minutes or less. Quickly leverage data collected by Instabot by porting it over to your CRM, marketing automation, e-mail platforms, or internal portals. Once deployed, you can live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit your bot on the fly. Easily build, launch, and optimize web bots with no technical resources—and make bots sophisticated with AI and natural language processing (NLP). Features of Instabot: • Intuitive Interface for Non-Technical Users • White-labeling + Complete Customization • Full Control of How + When Bot is Seen • Robust + Transparent Analytics • Live-Chat Hand-off • Calendar Integration for Easy, Instabot Scheduling • Natural Language Processing (NLP) • Integration with Salesforce, Eloqua, and Zapier • Email Alerts + Customized Goal Analytics How Instabot Is Different: • Most powerful platform on the market (including AI, Natural Language Processing, and custom coding) • Easy-to-manage • Deep analytics for great insights about your business and customers • Build and launch a chatbot in minutes • Amazing, responsive customer support The best way to compare Instabot is to try it yourself. Set your KPI, and we’ll build you a bot for free. If we can’t improve your conversion metrics or create efficiency, there is no cost to you. Email us for more information at info@instabot.io

Average Rating: 4.5/5.0

Total Reviews: 50

How Do G2 Users Rate Instabot?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Instabot?

  • Seller: instabot.io
  • Year Founded: 2017
  • HQ Location: New York, US
  • Twitter: @Instabot_io
    457 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Small, 23% Medium

What Are Recent G2 Reviews of Instabot?

What Are G2 Users Discussing About Instabot?

Alta

Alta is an AI GTM System of Actions that enables B2B sales and marketing teams to automate top-of-funnel execution across prospecting, outreach, lead qualification, calling, and pipeline analytics through a unified system of AI agents. Designed for revenue teams at growth-stage and enterprise B2B companies, Alta replaces the fragmented stack of point solutions typically used across SDR workflows, inbound qualification, and ad targeting. The platform centers on three AI agents — Katie, Alex, and Luna — that share a unified data layer, allowing signal from each channel to inform and improve the others automatically. Katie – AI SDR Agent handles outbound research and execution. It pulls from CRM data and 50+ external sources to identify high-intent accounts, builds prospect lists based on buying signals, and runs multi-channel outreach sequences across email, LinkedIn, and phone. Katie also syncs audience data with ad platforms including Google Ads and Meta to align outbound prospecting with paid campaigns. Alex – AI Calling and Inbound Agent manages inbound lead qualification and outbound calling. Alex conducts AI-driven voice conversations, scores lead intent, routes qualified buyers to the appropriate sales representative, books meetings directly to calendar, and surfaces cross-sell and upsell opportunities within existing accounts. Conversation data feeds back into targeting and ad audiences. Luna – AI Growth and Intelligence Agent serves as the analytics and operations layer. Luna monitors pipeline health in real time, identifies bottlenecks and anomalies, alerts revenue teams to key changes, and integrates with CRM systems, ad platforms, and data sources to consolidate reporting without manual input. Key capabilities and product characteristics: - Unified AI agent system covering prospecting, outreach, calling, inbound qualification, and pipeline intelligence in one platform - Multi-channel outreach orchestration across email, LinkedIn, and phone with automated personalization - Inbound-to-outbound data loop: signals from calls and inbound activity automatically sharpen outbound targeting and ad audiences - Native integrations with HubSpot, Salesforce, Google Ads, Meta, Slack, and 50+ additional platforms - SOC 2 Type II and ISO certified Alta is used by B2B revenue teams across industries including technology, financial services, and SaaS. Customers include Snowflake, Deel, and Riverside.fm.

Average Rating: 4.8/5.0

Total Reviews: 88

How Do G2 Users Rate Alta?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.7/10 (Category avg: 8.7/10)
  • Analytics: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Alta?

  • Seller: Alta
  • Company Website:
  • Year Founded: 2023
  • HQ Location: NYC
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Wholesale
  • Company Size: 56% Medium, 32% Small

What Do G2 Reviewers Say About Alta?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Alta, enhancing lead prioritization and personalized outreach for greater business success.
  • Users value the deep CRM integration of Alta, enhancing prospecting efficiency with personalized, automated outreach.
  • Users appreciate the time-saving features of Alta, enhancing efficiency and allowing focus on revenue-generating activities.
  • Users value the personalized prospecting abilities of Alta, enhancing engagement and simplifying team workflows effectively.
  • Users appreciate the high level of personalization in Alta, enhancing their prospecting and sales outreach effectiveness.
Cons
  • Users note a steep learning curve for new users, requiring additional support to navigate the platform effectively.
  • Users note a steep learning curve in mastering the many features and settings of the Alta AI GTM System.
  • Users find the difficult setup of Alta | AI GTM System of Actions overwhelming, requiring more support than expected.
  • Users find the initial setup of Alta | AI GTM System of Actions to be overwhelming, especially for those not tech-savvy.
  • Users note that Alta | AI GTM System of Actions has sales issues, as it cannot directly sell offerings for them.

What Are Recent G2 Reviews of Alta?

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Prokeep

Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq

Average Rating: 4.6/5.0

Total Reviews: 30

How Do G2 Users Rate Prokeep?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Prokeep?

  • Seller: Prokeep
  • Year Founded: 2016
  • HQ Location: New Orleans, US
  • Twitter: @prokeephq
    30 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    93 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Wholesale
  • Company Size: 67% Small, 30% Medium

What Do G2 Reviewers Say About Prokeep?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient communication provided by Prokeep, enhancing responsiveness and customer interaction through text messaging.
  • Users love the ease of use of Prokeep, highlighting its convenience and efficiency in communication.
  • Users value the easy communication capabilities of Prokeep, allowing prompt responses and seamless document sharing with clients.
  • Users value the easy communication Prokeep provides, facilitating quick and effective interactions with the sales team and clients.
  • Users value the quick access to help provided by Prokeep, enhancing communication and problem-solving efficiency.
Cons
  • Users experience frequent interruptions in chat functionality, leading to missed customer communications and confusion among team members.
  • Users find the limited texting features of Prokeep frustrating, especially missing mass texting options and basic functionality.
  • Users find the missing features in Prokeep limit functionality, like mass texting and convenient reply options.
  • Users face sending issues with Prokeep, citing slow processes and complications with phone number integration.
  • Users face SMS issues, finding the mass texting process slow and cumbersome with difficult opt-in requirements.

What Are Recent G2 Reviews of Prokeep?

What Are G2 Users Discussing About Prokeep?

LivePerson

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises. Hundreds of the world’s leading brands — including HSBC, Burberry, Chipotle, and Virgin Media — use our Conversational Cloud® platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of generative AI and large language models(LLM) for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. Here are some of the business outcomes brands are seeing with LivePerson: - 2x uptick in employee efficiency - 10X conversions vs. traditional digital - 20% boost in customer satisfaction - 90% automation containment rates - 50% decrease in agent attrition rates With LivePerson, you have the world’s largest dataset at your fingertips. The Conversational Cloud platform powers nearly 1 billion conversational interactions each month, making our AI more accurate than any competitor and used by every major industry across the world. We help you turn your customers’ words into actionable data — and dollar signs for your business.

Average Rating: 4.3/5.0

Total Reviews: 185

How Do G2 Users Rate LivePerson?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind LivePerson?

  • Seller: LivePerson
  • Company Website:
  • Year Founded: 1995
  • HQ Location: New York, NY
  • Twitter: @LivePerson
    10,758 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,181 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Internet, Retail
  • Company Size: 43% Medium, 33% Large

What Do G2 Reviewers Say About LivePerson?

AI-generated summary from verified user reviews

Pros
  • Users value the intelligent AI responses of LivePerson, enhancing personalized and engaging customer interactions across various channels.
  • Users value the ease of use of LivePerson, enabling seamless, personalized interactions across multiple communication channels.
  • Users appreciate the intelligent and personalized responses of LivePerson, enhancing engagement across multiple digital channels.
  • Users appreciate the intelligent AI responses of LivePerson, enhancing personalized interactions and valuable insights across channels.
  • Users value the efficiency of LivePerson, benefiting from swift customer engagement and effective communication across channels.
Cons
  • Users often find the learning curve steep, making onboarding challenging for new developers or teams.
  • Users find the complexity of setup for LivePerson daunting, particularly novice users struggling with functionality and performance.
  • Users face a steep learning curve with LivePerson, making initial setup and optimization challenging and time-consuming.
  • Users find LivePerson to be very expensive, with high implementation costs and demands on resources for setup.
  • Users find the missing features, such as email integration and improved reporting, hinder the overall experience with LivePerson.

What Are Recent G2 Reviews of LivePerson?

Automat

Automat is a conversation company. Conversations are the best way to sell, and this is why we bring the power of sales conversations to your eCommerce—at scale. Ecommerce companies staff their websites and increase sales with Virtual Product Advisors. These AI-powered advisors are trained to have automated one-on-one conversations with consumers, provide personalized recommendations, and ultimately give them the boost in confidence they need to buy - just like a real salesperson would. We partner with the world's largest B2C retailers and brands and consistently deliver higher first-party insight, conversion rates, and order value. 

Average Rating: 4.6/5.0

Total Reviews: 17

How Do G2 Users Rate Automat?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Lead Gathering: 7.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Automat?

Who Uses This Product?

  • Top Industries: Cosmetics, Consumer Goods
  • Company Size: 72% Large, 17% Small

What Are Recent G2 Reviews of Automat?

What Are G2 Users Discussing About Automat?

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Average Rating: 4.4/5.0

Total Reviews: 101

How Do G2 Users Rate yellow.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.7/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind yellow.ai?

  • Seller: yellow.ai
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • Twitter: @yellowdotai
    1,550 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    850 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About yellow.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integration capabilities of yellow.ai, enhancing chatbot deployment across multiple platforms effectively.
  • Users value the multi-channel support and automation features of yellow.ai, enhancing their chatbot deployment experience.
  • Users praise yellow.ai's easy-to-build chatbots that enhance customer engagement with reliable 24/7 support across multiple platforms.
  • Users appreciate the ease of use of yellow.ai, praising its intuitive setup and seamless integration capabilities.
  • Users value the easy integrations of yellow.ai, facilitating seamless chatbot deployment across multiple platforms.
Cons
  • Users find the steep learning curve challenging, requiring considerable time and effort to become proficient.
  • Users note a significant learning curve with Yellow.ai, requiring time and technical understanding to use effectively.
  • Users note the limitations in AI capabilities requiring deep technical knowledge and room for improvement in NLP and analytics.
  • Users find the product complex, especially newcomers needing technical knowledge for effective usage and integration.
  • Users often struggle with difficult implementation of Yellow.ai, facing challenges in integration and customization processes.

What Are Recent G2 Reviews of yellow.ai?

What Are G2 Users Discussing About yellow.ai?

Kenyt

Kenyt.AI offers both managed and self-serve AI Assistants to improve customer engagement across marketing, sales and support. Working with over 1000+ customers across verticals like Real Estate, Hospitals & Healthcare, Education, eCommerce and Restaurants - Kenyt.AI is a 5-year-old company in the conversational AI space. With over a million messages being exchanged on its chatbots every month, Kenyt.AI has built reliable conversational flows that can capture up to 3X more leads from the existing marketing activities and improve sales conversions by up to 50%. Kenyt.AI also offers a self-serve option for customers looking to build chatbots on their own with extensive training material and an easy to use dashboard that can help you get running in under 3 minutes.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Kenyt?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.2/10)

Who Is the Company Behind Kenyt?

Who Uses This Product?

  • Company Size: 58% Medium, 33% Small

What Do G2 Reviewers Say About Kenyt?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support of Kenyt, finding it efficient and truly amazing.
  • Users appreciate the efficiency and responsiveness of Kenyt, optimizing their HR tasks and saving valuable time and money.
  • Users commend the integration capabilities of Kenyt, enhancing communication and marketing efficiency for business growth.
  • Users commend Kenyt for its effective business growth tools that enhance market reach and lead generation.
  • Users value the customization and flexibility of Kenyt, enhancing their marketing strategies and overall user experience.
Cons
  • Users find the limited analytics of Kenyt restricts insights from Google Ads and lacks integration with Google Analytics.
  • Users experience feature issues with Kenyt, lacking Google integration and necessary analytics capabilities for marketing.
  • Users find Kenyt's limited features disappointing, as it lacks essential Google integrations and collaboration analytics tools.
  • Users experience slow loading times with Kenyt, leading to lag in responses during usage.

What Are Recent G2 Reviews of Kenyt?

What Are G2 Users Discussing About Kenyt?

Chatfuel

Chatfuel turns conversations on WhatsApp, Instagram, Facebook, and your website chat into sales, so you stop losing leads to slow replies. It replies to comments and DMs, qualifies leads through a few customizable questions, and hands hot leads off to WhatsApp with the full conversation attached. Your team picks up right where the bot left off. The AI responses use your own tone and product knowledge, not a script. Bookings, a catalog, and reusable flows live in the same place. Chatfuel also runs a hosted MCP (Model Context Protocol) server. That means Claude, ChatGPT, Cursor, or any other MCP-compatible agent can manage your bots directly — ask it what leads came in today, or to turn on AI for your Instagram bot, and it does it. Nothing to install, nothing to host. Read-only access is available too, if you'd rather it just look. Chatfuel is an official Meta Business Partner.

Average Rating: 4.4/5.0

Total Reviews: 43

How Do G2 Users Rate Chatfuel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.7/10 (Category avg: 8.7/10)
  • Analytics: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Chatfuel?

  • Seller: Chatfuel Ai
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • Twitter: @chatfuel
    25,115 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Chatfuel?

AI-generated summary from verified user reviews

Pros
  • Users find Chatfuel to be affordable, offering great value for efficient automation in small business communications.
  • Users appreciate the automation capabilities of Chatfuel, simplifying customer interactions and saving time efficiently.
  • Users find Chatfuel extremely easy to use, allowing for simple setup and minimal adjustments over time.
  • Users find Chatfuel's easy creation process beneficial, simplifying automated conversations for their small businesses.
  • Users value the easy setup of Chatfuel, making it simple to automate customer interactions effortlessly.
Cons
  • Users are frustrated with Chatfuel's expensive pricing, as costs rise unexpectedly with increased subscriber counts.
  • Users experience poor customer support, feeling disregarded and unsupported when addressing billing issues with Chatfuel.

What Are Recent G2 Reviews of Chatfuel?

What Are G2 Users Discussing About Chatfuel?

Conversica

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale.

Average Rating: 4.5/5.0

Total Reviews: 185

How Do G2 Users Rate Conversica?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.1/10 (Category avg: 8.7/10)
  • Analytics: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Conversica?

  • Seller: Conversica LLC
  • Year Founded: 2007
  • HQ Location: Foster City, CA
  • Twitter: @MyConversica
    11,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    108 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Computer Software
  • Company Size: 63% Medium, 21% Small

What Do G2 Reviewers Say About Conversica?

AI-generated summary from verified user reviews

Pros
  • Users value the efficiency of Conversica, dramatically reducing lead response time and maximizing productivity for their teams.
  • Users value the effective lead generation of Conversica, facilitating real conversations and ensuring no opportunities are missed.
  • Users appreciate the customer engagement provided by Conversica, fostering real conversations and improving outreach effectiveness.
  • Users find Conversica to be exceptionally easy to use, streamlining customer interactions and boosting productivity effectively.
  • Users value the time-saving efficiency of Conversica, significantly reducing lead follow-up time and boosting productivity.
Cons
  • Users find Conversica's AI has rigid limitations in handling nuanced responses and requires time-consuming setup.
  • Users experience inaccuracies with Conversica, including misdirected leads and contextually confusing responses.
  • Users experience inadequate response system issues, noting that responses can feel off and contextually incomplete.
  • Users notice the limited AI capabilities of Conversica, especially in handling nuanced conversations and unexpected responses.
  • Users find limited customization in Conversica restricts their ability to adapt templates for diverse selling needs.

What Are Recent G2 Reviews of Conversica?

What Are G2 Users Discussing About Conversica?

Watermelon

Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Cut down your workload by linking service channels. Combine your software and start automating customer service with an AI Agent. The agent makes sure you are available for your customers 24/7, during every step of their customer journey.

Average Rating: 4.5/5.0

Total Reviews: 96

How Do G2 Users Rate Watermelon?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Lead Gathering: 5.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 6.0/10 (Category avg: 8.7/10)
  • Analytics: 4.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Watermelon?

  • Seller: Watermelon
  • Year Founded: 2018
  • HQ Location: Utrecht, NL
  • Twitter: @WatermelonHQ
    2,988 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Automotive
  • Company Size: 67% Small, 28% Medium

What Do G2 Reviewers Say About Watermelon?

AI-generated summary from verified user reviews

Pros
  • Users find Watermelon easy to set up and appreciate its efficient, polite chatbot that enhances customer support.
  • Users value the excellent customer support of Watermelon, finding it easy to access and highly effective.
  • Users find Watermelon to have a user-friendly interface, simplifying communication and enhancing customer support operations efficiently.
  • Users value the easy setup and excellent support of Watermelon's AI technology, enhancing customer engagement significantly.
  • Users find it easy to set up a highly effective AI chatbot with excellent support and seamless integration.
Cons
  • Users experience AI limitations in Watermelon, noting inconsistencies and slow response times affecting efficiency and support.
  • Users experience inadequate AI features, requiring extensive training and resulting in slower response times during implementation.
  • Users face a significant learning curve with Watermelon, requiring time to grasp configuration and functionality.
  • Users find Watermelon lacking in features and functionalities, wishing for more insights and tracking capabilities.
  • Users report chatbot issues with unresponsive behavior, incorrect information, and manual URL updates required for accuracy.

What Are Recent G2 Reviews of Watermelon?

What Are G2 Users Discussing About Watermelon?

Spotler Activate

Spotler Activate is a dynamic Customer Data Platform (CDP) designed to empower businesses to create hyper-personalised customer journeys and high-impact campaigns across multiple channels. By seamlessly merging web visitor data with existing customer information, Spotler Activate provides a 360-degree view of each customer, building comprehensive profiles that allow for tailored, data-driven marketing efforts. The platform's journey builder offers a user-friendly drag-and-drop editor, enabling marketers to create and optimise campaigns with conditional triggers and real-time integrations effortlessly. With powerful personalisation features, Spotler Activate can adapt to individual customer preferences and purchasing stages, enhancing the shopping experience by displaying real-time, relevant product recommendations across webshops, emails, and other digital touchpoints. A/B testing and segmentation tools are embedded within Spotler Activate, allowing businesses to refine their personalisation strategies continually. The platform also supports robust audience segmentation with its Audience Builder tool, utilising diverse variables to target precise customer segments effectively. Spotler Activate boosts customer engagement by synchronising messaging across multiple channels, providing real-time persuasive elements, like purchase urgency cues, and enabling automated A/B tests to determine the best-performing content variations. Spotler Activate integrates smoothly with popular software, including e-commerce solutions like Magento and PrestaShop, and supports APIs and web push notifications, enhancing its functionality. Businesses can leverage lifecycle management, RFM modelling, and a meta conversions API for comprehensive campaign insights and strategic decision-making. With Spotler's support services, users benefit from comprehensive training and expert assistance to maximise the platform's potential. Spotler Activate is ideal for marketers aiming to elevate personalisation, drive conversions, and build stronger customer loyalty through data-driven, automated marketing strategies.

Average Rating: 4.5/5.0

Total Reviews: 15

How Do G2 Users Rate Spotler Activate?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Spotler Activate?

  • Seller: Spotler Group
  • Year Founded: 2001
  • HQ Location: Rotterdam, South Holland, Netherlands
  • LinkedIn® Page: www.linkedin.com
    186 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 53% Small, 40% Medium

What Are Recent G2 Reviews of Spotler Activate?

What Are G2 Users Discussing About Spotler Activate?

Sailes

Sailes® is AI for the modern Account Executive, offering personalized AI companions—Sailebots®—designed to autonomously manage and elevate the sales journey. For skilled Midmarket+ sales teams balancing complex priorities, Sailebots are more than just automation; they’re intelligent partners tailored to each user’s unique style. With continuous learning, Sailebots adapt, grow in intelligence, and manage everything from data sourcing to prospect engagement, seamlessly qualifying leads and opportunities. Unlike traditional automation tools, Sailes goes beyond task automation by acting as an ever-evolving, high-impact sales ally. By leveraging advanced AI, Sailes empowers sales professionals to focus on closing deals, driving revenue, and building authentic relationships, all while reducing onboarding time, operational costs, and dependence on multiple solutions. Sailebots build trust by capturing insights that drive meaningful actions, helping sales teams achieve excellence and scale faster.

Average Rating: 4.3/5.0

Total Reviews: 215

How Do G2 Users Rate Sailes?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Sailes?

  • Seller: Sailes
  • Year Founded: 2018
  • HQ Location: Kansas City, US
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®
  • Phone: 816-355-4501

Who Uses This Product?

  • Who Uses This: President, Sales Manager
  • Top Industries: Construction, Facilities Services
  • Company Size: 46% Small, 27% Medium

What Do G2 Reviewers Say About Sailes?

AI-generated summary from verified user reviews

Pros
  • Users love how Sailes significantly saves time, allowing focus on other tasks while delivering strong leads efficiently.
  • Users love the effective lead generation by Sailes, benefiting from qualified leads and customizable messaging.
  • Users commend the automation capabilities of Sailes, streamlining tasks and enhancing client engagement effectively.
  • Users appreciate the efficient lead generation of Sailebot, streamlining prospecting and enhancing overall sales productivity.
  • Users highly value the efficient and professional customer support provided by the Sailes team, enhancing their experience.
Cons
  • Users experience lead management issues with inconsistent lead generation and occasional overlaps with existing prospects.
  • Users express concerns over poor lead generation, noting infrequent leads and issues with target company sizes.
  • Users report experiencing poor lead quality, resulting in disappointing conversion rates and missed opportunities.
  • Users face a challenging learning curve with Sailes, affecting their ability to achieve sales success effectively.
  • Users find the email functionality limited, lacking CRM integration and sometimes generating overly assertive messages.

What Are Recent G2 Reviews of Sailes?

What Are G2 Users Discussing About Sailes?

Zoovu

Zoovu is the next generation digital commerce search platform that merges context and meaning across channels to help brands and retailers have rich, personalized conversations with their customers. Zoovu’s proprietary AI naturally understands and speaks the customer’s language by turning technical specs into an easy-to-understand conversation. Ultimately adapting to the customer’s conversation style to help better engage, educate and empower them in making purchase decisions in the moments that matter. With Zoovu's world-class semantic library you can easily interpret the context and intent behind your customers' every search. More than 3,500 brands and retailers use Zoovu to engage, educate and empower shoppers to find and buy the right product, including Amazon, P&G, Whirlpool and Microsoft. Zoovu operates worldwide in 500+ product categories, across all languages.

Average Rating: 3.8/5.0

Total Reviews: 18

How Do G2 Users Rate Zoovu?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • Lead Gathering: 5.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 5.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Zoovu?

  • Seller: Zoovu
  • Year Founded: 2006
  • HQ Location: Boston, MA
  • Twitter: @Zoovu
    1,369 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    129 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods
  • Company Size: 47% Small, 26% Large

What Are Recent G2 Reviews of Zoovu?

Whisbi

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Whisbi?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Lead Gathering: 7.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.2/10 (Category avg: 8.7/10)
  • Analytics: 7.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Whisbi?

  • Seller: Whisbi
  • Year Founded: 2008
  • HQ Location: Barcelona, Catalonia
  • Twitter: @Whisbi
    11,225 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Telecommunications
  • Company Size: 61% Large, 22% Medium

What Are Recent G2 Reviews of Whisbi?

What Are G2 Users Discussing About Whisbi?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026