My organization has been using Conversica for about six months. The process of implementation and integration with Salesforce was simple and included well-documented instructions. It has really helped our sales team to reach out to a large volume of prequalified leads that were typically left untouched in the sales process. Review collected by and hosted on G2.com.

Conversica works best when trying to sell a single item or when the goal is to book an appointment with a sales representative. However, in our use case we are often trying to sell a variety of items at the same time but we are currently limited to only including one sales URL in the emails. The statistics and KPIs displayed on the main dashboard do not seem to always match up with the results in Conversica's reporting or Salesforce reports. Review collected by and hosted on G2.com.