![Rob M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob M.")
RM

Rob M.

Director, Business Strategy

Mid-Market (51-1000 emp.)

11/14/2024

"Conversica enables our sales team to reach more potential customers"

4.5/5

What do you like best about Conversica?

My organization has been using Conversica for about six months. The process of implemenatation and integration with Salesforce was simple and included well-documented instructions. It has really helped our sales team to reach out to a large volume of prequalified leads that were typically left untouched in the sales process. Review collected by and hosted on G2.com.

What do you dislike about Conversica?

Conversica works best when trying to sell a single item or when the goal is to book an appointment with a sales representative. However, in our use case we are often trying to sell a vareity of items at the same time but we are currently limited to only including one sales url in the emails. The statistics and KPIs displayed on the main dashboard do not seem to always match up with the results in Conversica's reporting or Salesforce reports. Review collected by and hosted on G2.com.

What problems is Conversica solving and how is that benefiting you?

We have a large volume of customers with a history of small purchases. Conversica helps us to reach out to all of these past customers and determine which customers are interested in higher priced products. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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4.5 out of 5 · Verified reviews from real users

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