![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics")
AC

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

1/21/2020

"Love the capability!"

4/5

What do you like best about Automat?

With Automat we were able to turn a normally flat user experience into something more engaging to the end consumer and gathering data on how we can better serve our customers. Review collected by and hosted on G2.com.

What do you dislike about Automat?

The time was long to get this up and running and lot of back and forth - but truthfully that comes with any new partnership and development. Review collected by and hosted on G2.com.

What problems is Automat solving and how is that benefiting you?

Solving for customers asking what types of products are best for them through customer service outreach when they can chat with the bot and get their answers they need almost immediately. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 17 reviewers think of Automat

4.6 out of 5 · Verified reviews from real users

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