Best Conversational Marketing Software - Page 6

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 358

Category Stats (Sep 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Qencia (+5.56%) - Among all products in this category, Qencia recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,300+ Authentic Reviews
  • 358+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, SalesCaptain, and Exceed.ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=salescaptain-inc-salescaptain&focus%5B%5D=exceed-ai)

Automat

Automat is a conversation company. Conversations are the best way to sell, and this is why we bring the power of sales conversations to your eCommerce—at scale. Ecommerce companies staff their websites and increase sales with Virtual Product Advisors. These AI-powered advisors are trained to have automated one-on-one conversations with consumers, provide personalized recommendations, and ultimately give them the boost in confidence they need to buy - just like a real salesperson would. We partner with the world's largest B2C retailers and brands and consistently deliver higher first-party insight, conversion rates, and order value. 

Average Rating: 4.6/5.0

Total Reviews: 17

How Do G2 Users Rate Automat?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Automat?

Who Uses This Product?

  • Top Industries: Cosmetics, Consumer Goods
  • Company Size: 72% Large, 17% Small

What Are Recent G2 Reviews of Automat?

What Are G2 Users Discussing About Automat?

Kenyt

Kenyt.AI offers both managed and self-serve AI Assistants to improve customer engagement across marketing, sales and support. Working with over 1000+ customers across verticals like Real Estate, Hospitals & Healthcare, Education, eCommerce and Restaurants - Kenyt.AI is a 5-year-old company in the conversational AI space. With over a million messages being exchanged on its chatbots every month, Kenyt.AI has built reliable conversational flows that can capture up to 3X more leads from the existing marketing activities and improve sales conversions by up to 50%. Kenyt.AI also offers a self-serve option for customers looking to build chatbots on their own with extensive training material and an easy to use dashboard that can help you get running in under 3 minutes.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Kenyt?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Kenyt?

Who Uses This Product?

  • Company Size: 58% Medium, 33% Small

What Do G2 Reviewers Say About Kenyt?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support of Kenyt, finding it efficient and truly amazing.
  • Users appreciate the efficiency and responsiveness of Kenyt, optimizing their HR tasks and saving valuable time and money.
  • Users commend the integration capabilities of Kenyt, enhancing communication and marketing efficiency for business growth.
  • Users commend Kenyt for its effective business growth tools that enhance market reach and lead generation.
  • Users value the customization and flexibility of Kenyt, enhancing their marketing strategies and overall user experience.
Cons
  • Users find the limited analytics of Kenyt restricts insights from Google Ads and lacks integration with Google Analytics.
  • Users experience feature issues with Kenyt, lacking Google integration and necessary analytics capabilities for marketing.
  • Users find Kenyt's limited features disappointing, as it lacks essential Google integrations and collaboration analytics tools.
  • Users experience slow loading times with Kenyt, leading to lag in responses during usage.

What Are Recent G2 Reviews of Kenyt?

What Are G2 Users Discussing About Kenyt?

Prokeep

Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq

Average Rating: 4.6/5.0

Total Reviews: 30

How Do G2 Users Rate Prokeep?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Prokeep?

  • Seller: Prokeep
  • Year Founded: 2016
  • HQ Location: New Orleans, US
  • Twitter: @prokeephq
    30 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    93 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Wholesale
  • Company Size: 67% Small, 30% Medium

What Do G2 Reviewers Say About Prokeep?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient communication provided by Prokeep, enhancing responsiveness and customer interaction through text messaging.
  • Users love the ease of use of Prokeep, highlighting its convenience and efficiency in communication.
  • Users value the easy communication capabilities of Prokeep, allowing prompt responses and seamless document sharing with clients.
  • Users value the easy communication Prokeep provides, facilitating quick and effective interactions with the sales team and clients.
  • Users value the quick access to help provided by Prokeep, enhancing communication and problem-solving efficiency.
Cons
  • Users experience frequent interruptions in chat functionality, leading to missed customer communications and confusion among team members.
  • Users find the limited texting features of Prokeep frustrating, especially missing mass texting options and basic functionality.
  • Users find the missing features in Prokeep limit functionality, like mass texting and convenient reply options.
  • Users face sending issues with Prokeep, citing slow processes and complications with phone number integration.
  • Users face SMS issues, finding the mass texting process slow and cumbersome with difficult opt-in requirements.

What Are Recent G2 Reviews of Prokeep?

What Are G2 Users Discussing About Prokeep?

Agentforce Marketing (formerly Salesforce Marketing Cloud)

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Average Rating: 4.0/5.0

Total Reviews: 4,383

How Do G2 Users Rate Agentforce Marketing (formerly Salesforce Marketing Cloud)?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 47% Medium, 28% Small

What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users find the user-friendly UI of Agentforce Marketing enhances their experience and boosts engagement effectively.
  • Users value the robust automation capabilities of Agentforce Marketing, enhancing multi-channel customer engagement and lead conversion.
  • Users value the seamless integrations of Agentforce Marketing, enhancing data consolidation and empowering personalized customer journeys.
  • Users appreciate the automation capabilities of Agentforce Marketing, enabling effective, personalized email campaigns with minimal ongoing effort.
  • Users highly value the automation capabilities of Agentforce Marketing, enhancing efficiency and personalization in campaigns.
Cons
  • Users find the learning curve steep for Salesforce Marketing Cloud, citing complexity and lack of intuitive guidance.
  • Users face a steep learning curve with Agentforce Marketing, requiring significant effort to master SQL and AMPScript.
  • Users find the complexity of Agentforce Marketing overwhelming, with numerous pathways and challenging automation setups requiring extensive knowledge.
  • Users find the product expensive, making it less accessible despite its capabilities and features.
  • Users find the complex usage of Agentforce Marketing frustrating, particularly during setup, navigation, and automation processes.

What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)?

What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

Sailes

Sailes® is AI for the modern Account Executive, offering personalized AI companions—Sailebots®—designed to autonomously manage and elevate the sales journey. For skilled Midmarket+ sales teams balancing complex priorities, Sailebots are more than just automation; they’re intelligent partners tailored to each user’s unique style. With continuous learning, Sailebots adapt, grow in intelligence, and manage everything from data sourcing to prospect engagement, seamlessly qualifying leads and opportunities. Unlike traditional automation tools, Sailes goes beyond task automation by acting as an ever-evolving, high-impact sales ally. By leveraging advanced AI, Sailes empowers sales professionals to focus on closing deals, driving revenue, and building authentic relationships, all while reducing onboarding time, operational costs, and dependence on multiple solutions. Sailebots build trust by capturing insights that drive meaningful actions, helping sales teams achieve excellence and scale faster.

Average Rating: 4.3/5.0

Total Reviews: 215

How Do G2 Users Rate Sailes?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Sailes?

  • Seller: Sailes
  • Year Founded: 2018
  • HQ Location: Kansas City, US
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®
  • Phone: 816-355-4501

Who Uses This Product?

  • Who Uses This: President, Sales Manager
  • Top Industries: Construction, Facilities Services
  • Company Size: 46% Small, 27% Medium

What Do G2 Reviewers Say About Sailes?

AI-generated summary from verified user reviews

Pros
  • Users love how Sailes significantly saves time, allowing focus on other tasks while delivering strong leads efficiently.
  • Users love the effective lead generation by Sailes, benefiting from qualified leads and customizable messaging.
  • Users commend the automation capabilities of Sailes, streamlining tasks and enhancing client engagement effectively.
  • Users appreciate the efficient lead generation of Sailebot, streamlining prospecting and enhancing overall sales productivity.
  • Users highly value the efficient and professional customer support provided by the Sailes team, enhancing their experience.
Cons
  • Users experience lead management issues with inconsistent lead generation and occasional overlaps with existing prospects.
  • Users express concerns over poor lead generation, noting infrequent leads and issues with target company sizes.
  • Users report experiencing poor lead quality, resulting in disappointing conversion rates and missed opportunities.
  • Users face a challenging learning curve with Sailes, affecting their ability to achieve sales success effectively.
  • Users find the email functionality limited, lacking CRM integration and sometimes generating overly assertive messages.

What Are Recent G2 Reviews of Sailes?

What Are G2 Users Discussing About Sailes?

Chatfuel

One solution for engagement and sales in private medicine and wellness. Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual engagement to scalable revenue growth by reimagining the entire sales cycle. Trained on over 150 billion customer conversations, Chatfuel empowers more than 18,000 businesses to automate and optimize their sales process - from first lead to loyal customer -in as little as 30 seconds. In clinics and wellness centers, a multistage sales process often demands the business owner’s constant involvement, increasing the risk of client drop-off. Chatfuel solves this with a plug-and-play AI agent that captures leads directly from Instagram, Facebook, WhatsApp, and TikTok campaigns, qualifies them, schedules appointments, sends reminders, and manages follow-ups - all automatically. Official Partner of Meta.

Average Rating: 4.4/5.0

Total Reviews: 43

How Do G2 Users Rate Chatfuel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.7/10 (Category avg: 8.7/10)
  • Analytics: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Chatfuel?

  • Seller: Chatfuel Ai
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • Twitter: @chatfuel
    25,115 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About Chatfuel?

AI-generated summary from verified user reviews

Pros
  • Users find Chatfuel to be affordable, offering great value for efficient automation in small business communications.
  • Users appreciate the automation capabilities of Chatfuel, simplifying customer interactions and saving time efficiently.
  • Users find Chatfuel extremely easy to use, allowing for simple setup and minimal adjustments over time.
  • Users find Chatfuel's easy creation process beneficial, simplifying automated conversations for their small businesses.
  • Users value the easy setup of Chatfuel, making it simple to automate customer interactions effortlessly.
Cons
  • Users are frustrated with Chatfuel's expensive pricing, as costs rise unexpectedly with increased subscriber counts.
  • Users experience poor customer support, feeling disregarded and unsupported when addressing billing issues with Chatfuel.

What Are Recent G2 Reviews of Chatfuel?

What Are G2 Users Discussing About Chatfuel?

Spotler Activate

Spotler Activate is a dynamic Customer Data Platform (CDP) designed to empower businesses to create hyper-personalised customer journeys and high-impact campaigns across multiple channels. By seamlessly merging web visitor data with existing customer information, Spotler Activate provides a 360-degree view of each customer, building comprehensive profiles that allow for tailored, data-driven marketing efforts. The platform's journey builder offers a user-friendly drag-and-drop editor, enabling marketers to create and optimise campaigns with conditional triggers and real-time integrations effortlessly. With powerful personalisation features, Spotler Activate can adapt to individual customer preferences and purchasing stages, enhancing the shopping experience by displaying real-time, relevant product recommendations across webshops, emails, and other digital touchpoints. A/B testing and segmentation tools are embedded within Spotler Activate, allowing businesses to refine their personalisation strategies continually. The platform also supports robust audience segmentation with its Audience Builder tool, utilising diverse variables to target precise customer segments effectively. Spotler Activate boosts customer engagement by synchronising messaging across multiple channels, providing real-time persuasive elements, like purchase urgency cues, and enabling automated A/B tests to determine the best-performing content variations. Spotler Activate integrates smoothly with popular software, including e-commerce solutions like Magento and PrestaShop, and supports APIs and web push notifications, enhancing its functionality. Businesses can leverage lifecycle management, RFM modelling, and a meta conversions API for comprehensive campaign insights and strategic decision-making. With Spotler's support services, users benefit from comprehensive training and expert assistance to maximise the platform's potential. Spotler Activate is ideal for marketers aiming to elevate personalisation, drive conversions, and build stronger customer loyalty through data-driven, automated marketing strategies.

Average Rating: 4.5/5.0

Total Reviews: 15

How Do G2 Users Rate Spotler Activate?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Spotler Activate?

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 53% Small, 40% Medium

What Are Recent G2 Reviews of Spotler Activate?

What Are G2 Users Discussing About Spotler Activate?

Zoovu

Zoovu is the next generation digital commerce search platform that merges context and meaning across channels to help brands and retailers have rich, personalized conversations with their customers. Zoovu’s proprietary AI naturally understands and speaks the customer’s language by turning technical specs into an easy-to-understand conversation. Ultimately adapting to the customer’s conversation style to help better engage, educate and empower them in making purchase decisions in the moments that matter. With Zoovu's world-class semantic library you can easily interpret the context and intent behind your customers' every search. More than 3,500 brands and retailers use Zoovu to engage, educate and empower shoppers to find and buy the right product, including Amazon, P&G, Whirlpool and Microsoft. Zoovu operates worldwide in 500+ product categories, across all languages.

Average Rating: 3.8/5.0

Total Reviews: 18

How Do G2 Users Rate Zoovu?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Lead Gathering: 5.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 5.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Zoovu?

  • Seller: Zoovu
  • Year Founded: 2006
  • HQ Location: Boston, MA
  • Twitter: @Zoovu
    1,369 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    129 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Goods
  • Company Size: 47% Small, 26% Large

What Are Recent G2 Reviews of Zoovu?

Conversica

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale.

Average Rating: 4.5/5.0

Total Reviews: 185

How Do G2 Users Rate Conversica?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.1/10 (Category avg: 8.7/10)
  • Analytics: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Conversica?

  • Seller: Conversica LLC
  • Year Founded: 2007
  • HQ Location: Foster City, CA
  • Twitter: @MyConversica
    11,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    107 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Computer Software
  • Company Size: 63% Medium, 21% Small

What Do G2 Reviewers Say About Conversica?

AI-generated summary from verified user reviews

Pros
  • Users value the efficiency of Conversica, dramatically reducing lead response time and maximizing productivity for their teams.
  • Users value the effective lead generation of Conversica, facilitating real conversations and ensuring no opportunities are missed.
  • Users appreciate the customer engagement provided by Conversica, fostering real conversations and improving outreach effectiveness.
  • Users find Conversica to be exceptionally easy to use, streamlining customer interactions and boosting productivity effectively.
  • Users value the time-saving efficiency of Conversica, significantly reducing lead follow-up time and boosting productivity.
Cons
  • Users find Conversica's AI has rigid limitations in handling nuanced responses and requires time-consuming setup.
  • Users experience inaccuracies with Conversica, including misdirected leads and contextually confusing responses.
  • Users experience inadequate response system issues, noting that responses can feel off and contextually incomplete.
  • Users notice the limited AI capabilities of Conversica, especially in handling nuanced conversations and unexpected responses.
  • Users find limited customization in Conversica restricts their ability to adapt templates for diverse selling needs.

What Are Recent G2 Reviews of Conversica?

What Are G2 Users Discussing About Conversica?

Whisbi

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Whisbi?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.2/10 (Category avg: 8.7/10)
  • Analytics: 7.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Whisbi?

  • Seller: Whisbi
  • Year Founded: 2008
  • HQ Location: Barcelona, Catalonia
  • Twitter: @Whisbi
    11,225 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Telecommunications
  • Company Size: 61% Large, 22% Medium

What Are Recent G2 Reviews of Whisbi?

What Are G2 Users Discussing About Whisbi?

yellow.ai

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Average Rating: 4.4/5.0

Total Reviews: 101

How Do G2 Users Rate yellow.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.7/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind yellow.ai?

  • Seller: yellow.ai
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • Twitter: @yellowdotai
    1,550 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    850 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About yellow.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integration capabilities of yellow.ai, enhancing chatbot deployment across multiple platforms effectively.
  • Users value the multi-channel support and automation features of yellow.ai, enhancing their chatbot deployment experience.
  • Users praise yellow.ai's easy-to-build chatbots that enhance customer engagement with reliable 24/7 support across multiple platforms.
  • Users appreciate the ease of use of yellow.ai, praising its intuitive setup and seamless integration capabilities.
  • Users value the easy integrations of yellow.ai, facilitating seamless chatbot deployment across multiple platforms.
Cons
  • Users find the steep learning curve challenging, requiring considerable time and effort to become proficient.
  • Users note a significant learning curve with Yellow.ai, requiring time and technical understanding to use effectively.
  • Users note the limitations in AI capabilities requiring deep technical knowledge and room for improvement in NLP and analytics.
  • Users find the product complex, especially newcomers needing technical knowledge for effective usage and integration.
  • Users often struggle with difficult implementation of Yellow.ai, facing challenges in integration and customization processes.

What Are Recent G2 Reviews of yellow.ai?

What Are G2 Users Discussing About yellow.ai?

Sonar

Texting has opened up new possibilities for how sales and marketing teams can build meaningful relationships with prospects and customers. Qualifying leads, converting prospects, and engaging with customers can be challenging. Introducing, Marchex Sonar, the intelligent text messaging platform built for business. Utilize the power of AI to automate initial communication, follow-ups, scheduling, drip campaigns, and more. With one of the highest rated user interfaces and user experiences, Sonar offers the best suite of functionality for sales and marketing teams on the channels customers prefer. Dozens of integrations enable you to seamlessly connect with your customers through your CRM or tech stack. Convert more leads, engage more effectively, and drive more revenue with Marchex Sonar.

Average Rating: 4.2/5.0

Total Reviews: 111

How Do G2 Users Rate Sonar?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Sonar?

  • Seller: Sonar
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • Twitter: @Sonar
    9,100 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Executive, Business Consultant
  • Top Industries: Real Estate, Transportation/Trucking/Railroad
  • Company Size: 64% Large, 25% Medium

What Are Recent G2 Reviews of Sonar?

Lime Connect (formerly Userlike)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center. AI Agents resolve recurring requests end-to-end, while professional service features such as voice messages, live translations, intelligent routing, and browser-based video calls with screen sharing support teams when human expertise is needed. The mobile app ensures that customer interactions can be managed anytime, anywhere. Connect AI takes your customer service to the next level. Deploy autonomous AI Agents that handle up to 70% of interactions independently, automate workflows, and update integrated systems such as your CRM or commerce platform. With our visual no-code Workflow Builder, you can structure and automate business processes efficiently—defining triggers, conditions, and actions via drag and drop, without any programming knowledge. In combination with Connect AI, workflows can be enhanced with intelligent decision logic, enabling faster responses while reducing manual work. The AI Copilot supports your service team by summarizing conversations, suggesting responses, and providing relevant knowledge in real time. Both features improve efficiency, reduce costs, and maintain high-quality customer interactions. Lime Connect also provides tools for lead generation and follow-up, including a modern website messenger and WhatsApp Campaigns for direct, personalized communication with customers. Existing chatbots can be integrated via the chatbot API to extend your AI capabilities. Since Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole. Lime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.

Average Rating: 4.4/5.0

Total Reviews: 441

How Do G2 Users Rate Lime Connect (formerly Userlike)?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.1/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.4/10 (Category avg: 8.7/10)
  • Analytics: 7.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Lime Connect (formerly Userlike)?

  • Seller: Lime Connect
  • Year Founded: 2011
  • HQ Location: Cologne, Germany
  • Twitter: @userlike
    5,037 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 80% Small, 16% Medium

What Do G2 Reviewers Say About Lime Connect (formerly Userlike)?

AI-generated summary from verified user reviews

Pros
  • Users love the easy WhatsApp implementation that simplifies customer management effortlessly.
  • Users find the easy WhatsApp implementation makes customer management seamless and efficient with Lime Connect.
  • Users find the easy WhatsApp implementation simplifies customer management significantly, enhancing their overall experience.
  • Users love the easy WhatsApp implementation of Lime Connect, making customer management a seamless experience.
  • Users value the easy WhatsApp integration of Lime Connect, streamlining customer management effortlessly.
Cons
  • Users find the service expensive, though they acknowledge it functions effectively for their needs.
  • Users find the bland design of Lime Connect lacks appeal, impacting their overall satisfaction despite its functionality.

What Are Recent G2 Reviews of Lime Connect (formerly Userlike)?

What Are G2 Users Discussing About Lime Connect (formerly Userlike)?

11Sight

At 11Sight, we are redefining customer interactions with AI-powered conversational agents that handle customer inquiries, book appointments, and close sales without human intervention—24/7, across all channels. Our conversational AI Agents serve as the first point of contact for customer and prospect conversations. They work with their human counterparts, either resolve the customer requests or escalate them as appropriate. They are built to answer and to ask questions to drive desired outcomes. They reduce costs, increase revenues, and customer satisfaction. We are in production with hundreds of dealers and growing fast. A dealership using 11Sight’s AI Service Assistant reported: ✔ All customer calls handled 24/7 with no wait time, improving customer satisfaction ✔ Appointments and service revenue doubled ✔ Routine tasks fully automated, load on team members significantly reduced With our existing customers and sales channels, we expect to exceed $2.5M ARR by the end of 2025. 11Sight is a Delaware C-Corp founded by two Bay Area veteran entrepreneurs, Aleks Gollu and Farokh Eskafi. They have two positive exits each, one together. We have three patents and a fourth pending.

Average Rating: 4.6/5.0

Total Reviews: 64

How Do G2 Users Rate 11Sight?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind 11Sight?

  • Seller: 11Sight
  • Year Founded: 2016
  • HQ Location: Berkeley, US
  • Twitter: @11Sight
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 70% Small, 13% Medium

What Do G2 Reviewers Say About 11Sight?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 11Sight, enjoying seamless video conversations and quick setup without complications.
  • Users value the time-saving instant conversations offered by 11Sight, leading to efficient engagement and quicker lead qualification.
  • Users praise 11Sight for its frictionless video calls, enabling seamless, on-demand communication without barriers or hassles.
  • Users love the easy setup of 11Sight, appreciating the straightforward onboarding and quick integration with existing tools.
  • Users love how 11Sight enhances instant communication, turning website visitors into engaging conversations and improving lead quality.
Cons
  • Users find limited customization in 11Sight restricts branding consistency and workflow adaptation across teams.
  • Users find the missing features in 11Sight frustrating, particularly for team management and brand control.
  • Users find the limited analytics insufficient for tracking interactions and performance, hindering their ability to measure success.
  • Users point out the limited features of 11Sight, especially for larger teams and basic functionality enhancements.
  • Users find the interface less intuitive, making navigation and setup a challenge, especially for non-technical users.

What Are Recent G2 Reviews of 11Sight?

What Are G2 Users Discussing About 11Sight?

Manago AI

Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results. Trusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.

Average Rating: 4.4/5.0

Total Reviews: 302

How Do G2 Users Rate Manago AI?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)

Who Is the Company Behind Manago AI?

Who Uses This Product?

  • Who Uses This: Marketing Automation Specialist, Marketing Specialist
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 56% Small, 36% Medium

What Do G2 Reviewers Say About Manago AI?

AI-generated summary from verified user reviews

Pros
  • Users value the flexibility and adaptability of Manago AI, enhancing their marketing automation experience significantly.
  • Users praise the automation efficiency of Manago AI, noting its flexibility and ease of integration for marketing tasks.
  • Users commend the exceptional customer support of Manago AI, praising their readiness to assist and adapt to needs.
  • Users appreciate the advanced automation and integration features of Manago AI, enhancing their marketing strategies effectively.
  • Users appreciate the intuitive email builder in SALESmanago, which streamlines workflow and enhances customer communication.
Cons
  • Users note the learning curve of Manago AI, finding the setup process can be tricky at times.
  • Users find the system not intuitive due to hidden features and a complex interface that complicates navigation.
  • Users report complex usability challenges with SALESmanago, creating hurdles in accessing some features effectively.
  • Users struggle with the complexity of Manago AI's functions, making it difficult to utilize all features effectively.
  • Users face feature issues with SMS integration and usability, needing improvements for better functionality and support.

What Are Recent G2 Reviews of Manago AI?

What Are G2 Users Discussing About Manago AI?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024