Best Conversational Marketing Software - Page 4

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 358

Category Stats (Sep 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Qencia (+5.56%) - Among all products in this category, Qencia recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,300+ Authentic Reviews
  • 358+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, SalesCaptain, and Exceed.ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=salescaptain-inc-salescaptain&focus%5B%5D=exceed-ai)

Chekkit

Chekkit is an all-in-one platform that helps local businesses grow faster with less effort. It combines AI-powered messaging and automation with the tools teams use every day—review management, business text messaging, groupchat, a centralized inbox, textable landline, customer surveys, competitive benchmarking, and more—so you can boost engagement, convert more leads, and outperform the competition from one place.

Average Rating: 4.9/5.0

Total Reviews: 154

How Do G2 Users Rate Chekkit?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.1/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.1/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Chekkit?

  • Seller: Chekkit
  • Year Founded: 2016
  • HQ Location: Winnipeg
  • Twitter: @getchekkit
    204 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Retail, Luxury Goods & Jewelry
  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Chekkit?

AI-generated summary from verified user reviews

Pros
  • Users value the AI integration of Chekkit, enhancing their websites with unique chatbot capabilities for improved customer interaction.
  • Users appreciate the innovative AI chatbot feature of Chekkit, setting their website apart in the industry.
  • Users find the unique chatbot integration feature of Chekkit enhances their website's functionality and user engagement.
  • Users value the integration capabilities of Chekkit, allowing unique features like chatbots on their websites.
Cons
  • Users find the limited communication options of Chekkit frustrating, as responding to guests is only possible through text.
  • Users are frustrated by the limited chat functionality, only allowing responses to guests via text.
  • Users find the limited response options to guests via text to be restrictive and inconvenient.
  • Users find the poor chat functionality of Chekkit limiting, as text responses are the only option for communication.

What Are Recent G2 Reviews of Chekkit?

What Are G2 Users Discussing About Chekkit?

NewOaks AI

NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatGPT models and voice-first AI agents, it enables businesses to provide 24/7 personalized interactions via SMS, web chat, and social media platforms such as Facebook Messenger, WhatsApp, and Instagram. With support for over 50 languages and seamless integration with CRMs, Google Calendar, Twilio, and other business tools, NewOaks AI streamlines sales, customer support, and marketing processes, enhancing operational efficiency and customer satisfaction. Key Features: - Omnichannel Communication: Engage customers through SMS, live chat, voice calls, and social media from a unified platform. - AI Voice Agents with Real-Time Calls: Provide real-time AI voice calls with zero latency and multiple voice personas for natural, human-like conversations. - Multilingual Support: Communicate effectively with a global audience by supporting over 50 languages. - Automated Lead Qualification and Appointment Scheduling: Utilize AI-driven workflows to qualify leads, book appointments, and follow up automatically, reducing manual workload. - Seamless Integrations: Easily connect with CRMs, Google Calendar, Twilio, Webhooks, and APIs for streamlined business operations. - Mobile Management Apps: Monitor and manage AI interactions on the go with dedicated iOS and Android apps. Primary Value and Solutions: NewOaks AI addresses the challenges businesses face in managing client interactions by automating routine tasks and providing consistent, personalized communication. It enhances operational efficiency by reducing manual efforts in lead qualification and appointment scheduling, leading to increased conversion rates and customer satisfaction. The platform's 24/7 availability ensures that businesses can engage with clients at any time, catering to the needs of a global customer base. By integrating seamlessly with existing business tools, NewOaks AI offers a scalable solution that grows with the business, making it an invaluable asset for sales, customer support, and marketing teams.

Average Rating: 5.0/5.0

Total Reviews: 23

How Do G2 Users Rate NewOaks AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind NewOaks AI?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 100% Small

What Do G2 Reviewers Say About NewOaks AI?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless integrations of NewOaks AI, enhancing chatbot performance and responsiveness effortlessly.
  • Users commend the high-quality conversational AI of NewOaks AI, appreciating its ease of use and great support.
  • Users love the easy-to-use interface and robust features of NewOaks AI for creating human-like chatbots.
  • Users appreciate the excellent customer support provided by NewOaks AI, enhancing their chatbot experience significantly.
  • Users love the intuitive interface and extensive features of NewOaks AI for creating high-quality conversational chatbots.

What Are Recent G2 Reviews of NewOaks AI?

marketbetter

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

Average Rating: 4.8/5.0

Total Reviews: 28

How Do G2 Users Rate marketbetter?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind marketbetter?

Who Uses This Product?

  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 39% Medium, 35% Small

What Do G2 Reviewers Say About marketbetter?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Marketbetter, appreciating its intuitive setup and responsive customer support.
  • Users find Marketbetter's easy setup a significant advantage, facilitating quick onboarding and effective use of the platform.
  • Users appreciate the customizability and flexibility of MarketBetter, enhancing their marketing strategies and organizational efficiency.
  • Users appreciate the task categorization and outreach capabilities of Marketbetter, enhancing their engagement and reply rates significantly.
  • Users find the implementation ease of MarketBetter exceptional, with quick setup and seamless integration enhancing their workflows.
Cons
  • Users face a significant learning curve due to complex UI and backend integrations, requiring time to fully understand.
  • Users find navigation cumbersome and complex, often needing assistance to manage the platform effectively.
  • Users find the interface complex, requiring external help and guidance to navigate effectively and realize its full potential.
  • Users find the complex interface challenging, requiring assistance for navigation and content updates.
  • Users find the complexity of the platform overwhelming, often needing assistance to navigate and utilize its features.

What Are Recent G2 Reviews of marketbetter?

Sender.net

Sender helps you connect with people—easily and effectively. Email marketing doesn’t have to be complicated or expensive. With Sender, you get everything you need to stay in touch, grow your audience, and share what matters—without the usual tech headaches. Here’s what makes it great: Easy to use No complicated setups. Just a clean, simple interface that helps you create and send beautiful emails in minutes. Powerful automation Set things up once, and let Sender handle the follow-ups, reminders, and welcomes—so you can focus on other stuff. Create professional-looking newsletters in minutes Stop wasting hours designing emails from scratch. With Sender’s ready-made templates and intuitive drag-and-drop builder, you can craft stunning newsletters effortlessly. Grow your audience Build signup forms, collect subscribers, and keep your list healthy. Stay in the loop with reports See who’s opening, clicking, and engaging with your emails—so you know what’s working and what’s not. Send more for less With one of the most generous free plans out there, you can send up to 15,000 emails/month to 2,500 people—without spending a dime. Made for everyone Whether you're just starting out or already have a growing list, Sender gives you the tools to level up—without needing to be a marketing pro.

Average Rating: 4.7/5.0

Total Reviews: 278

How Do G2 Users Rate Sender.net?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.8/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Sender.net?

  • Seller: Sender.net
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Vilnius, LT
  • Twitter: @SenderNet
    276 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Computer Software, Real Estate
  • Company Size: 69% Small, 30% Medium

What Do G2 Reviewers Say About Sender.net?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Sender.net, allowing quick setup and effective campaign management.
  • Users appreciate the user-friendly interface of Sender.net, making campaign setup and automation seamless and efficient.
  • Users value the seamless automation features of Sender.net, ensuring smooth and efficient campaign management.
  • Users value the easy-to-use interface of Sender.net, which simplifies email campaign creation and management.
  • Users commend the exceptional customer support from Sender.net, notably praising team members like Michael for their attentiveness.
Cons
  • Users find the template selection limited, though customization options help create unique and professional emails.
  • Users note the limited template selection but appreciate the customization options for creating unique emails.
  • Users find the template selection limited, yet appreciate the effective customization options for unique designs.
  • Users wish for more modern templates and integrations, as current options feel outdated and limit campaign creativity.
  • Users feel that there is limited customization in Sender.net, hindering the ability to create unique and professional emails.

What Are Recent G2 Reviews of Sender.net?

What Are G2 Users Discussing About Sender.net?

Manychat

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.

Average Rating: 4.5/5.0

Total Reviews: 151

How Do G2 Users Rate Manychat?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.6/10 (Category avg: 8.7/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Manychat?

  • Seller: ManyChat
  • Year Founded: 2016
  • HQ Location: Palo Alto, US
  • Twitter: @ManyChatHQ
    3,747 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    570 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 87% Small, 10% Medium

What Do G2 Reviewers Say About Manychat?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Manychat, making bot setup and management effortless for business success.
  • Users appreciate the ease of automation with Manychat, which significantly saves time and simplifies responses on social media.
  • Users appreciate the ease of automation with ManyChat, enhancing customer engagement and streamlining communication effortlessly.
  • Users praise Manychat for its intuitive interface and automation, enhancing client engagement and driving impressive conversions.
  • Users commend ManyChat for its user-friendly interface, simplifying automation processes while enhancing client engagement and conversions.
Cons
  • Users find the limited features of Manychat restrictive, especially for those looking to expand beyond basic functionalities.
  • Users find Manychat to be expensive, particularly smaller businesses struggling with its pricing structure and limited flexibility.
  • Users often experience poor customer support, with broken help links and delayed assistance complicating issues.
  • Users are frustrated by missing features and unreliable account integrations, hindering their overall experience with Manychat.
  • Users feel the pricing structure of Manychat could be more flexible and affordable for smaller businesses.

What Are Recent G2 Reviews of Manychat?

What Are G2 Users Discussing About Manychat?

Gallabox

Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond.

Average Rating: 4.6/5.0

Total Reviews: 164

How Do G2 Users Rate Gallabox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.4/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Gallabox?

  • Seller: MangoLeap
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Chennai, IN
  • Twitter: @gallabox
    147 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Education Management, Apparel & Fashion
  • Company Size: 73% Small, 21% Medium

What Do G2 Reviewers Say About Gallabox?

AI-generated summary from verified user reviews

Pros
  • Users find Gallabox to be intuitive and easy to set up, enhancing their customer communication efforts seamlessly.
  • Users praise Gallabox for its automation capabilities, enhancing communication efficiency and response times effortlessly.
  • Users value the excellent customer support provided by Gallabox, enhancing their overall experience and success.
  • Users praise Gallabox for its seamless integrations, particularly with WhatsApp and HubSpot, enhancing their workflow efficiency.
  • Users highlight the easy integrations of Gallabox, enhancing WhatsApp management with seamless CRM connectivity.
Cons
  • Users find the dashboard features limited, lacking essential insights and intuitive setup for automation journeys.
  • Users find the reporting capabilities inadequate, lacking detailed insights into performance and team metrics.
  • Users desire more flexibility in customization for Gallabox templates, seeking tailored solutions to meet unique needs.
  • Users find Gallabox's limited training resources hinder effective automation and overall communication efficiency.
  • Users find the poor customer support of Gallabox lacking, emphasizing the need for improved response and follow-up.

What Are Recent G2 Reviews of Gallabox?

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave. For teams that can't be online around the clock, the codeless bot builder and Answer Bot handle common queries automatically, qualify leads, and route conversations to the right person when a human is needed. The Summer '26 release extends all of this with Agentic Intelligence. Zia Agents now do what the best human agents do — they greet visitors, understand what's actually being asked, pull information from your CRM and connected systems, and resolve conversations end-to-end without a handoff. Where chatbots once followed fixed scripts, Zia Agents reason through context. AI-assisted routing replaces button-based navigation with intent detection, so customers no longer have to figure out which support flow they belong to before getting help. Dynamic FAQs go further still: instead of returning the same canned answer to every visitor, they pull account-specific details like membership tier or order status to generate a response that fits that customer's actual situation. SalesIQ also connects with WhatsApp, Instagram, Facebook Messenger, and Telegram, making it possible to maintain consistent customer engagement across channels and geographies from a single platform.

Average Rating: 4.4/5.0

Total Reviews: 237

How Do G2 Users Rate Zoho SalesIQ?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Zoho SalesIQ?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Zoho SalesIQ?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Zoho SalesIQ, enabling efficient real-time engagement and streamlined visitor interactions.
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer interaction and boosting conversions seamlessly.
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer support and boosting conversions efficiently.
  • Users appreciate the seamless integrations of Zoho SalesIQ, enhancing real-time communication and lead management effortlessly.
  • Users commend the superb customer support of Zoho SalesIQ, enhancing their experience and efficiency in resolving inquiries.
Cons
  • Users experience excessive and delayed notifications on the Android app, affecting their overall satisfaction with Zoho SalesIQ.
  • Users find the learning curve steep, as the customization options can be overwhelming and require time to master.
  • Users find Zoho SalesIQ's customization options somewhat limited, making initial setup and navigation a bit overwhelming.
  • Users experience notification issues with delays and duplicates, especially when using the Android app and website.
  • Users find the setup process for Zoho SalesIQ to be not intuitive, leading to an overwhelming experience initially.

What Are Recent G2 Reviews of Zoho SalesIQ?

iAdvize

iAdvize is an AI Shopping Assistant designed to turn more shoppers into customers by delivering sales-first AI that knows when and how to sell. Unlike traditional chatbots built for support, our platform is purpose-built for e-commerce conversion—removing buying blockers, answering critical pre-purchase questions, and guiding shoppers confidently toward checkout. At the heart of iAdvize is a proactive, brand-aligned AI that engages shoppers at the moments that matter most. Whether they're navigating a complex catalog on a product listing page, hesitating on a product detail page, or stalling at checkout, the AI Shopping Assistant surfaces personalized recommendations, instant answers, and seamless add-to-cart flows—all within a branded conversational experience. iAdvize powers digital conversations for more than 350 brands, generating over $1 billion in annual online revenue. We've analyzed millions of shopper interactions across every touchpoint and used those insights to build a platform that adapts to your tone of voice, reflects your brand identity, and continuously improves based on real performance data. Our AI Designer gives you complete control: upload your product catalog, configure tone and behavior, and create custom workflows without touching code. The Campaign Manager lets you deploy strategically—targeting by page type, traffic source, or shopper behavior to trigger the right engagement at the right time. And with Shopper Insights, you get full transparency into how every AI interaction impacts your KPIs, from engagement rates to conversion lift and average order value. Built with a dedicated Shopify integration for plug-and-play deployment, iAdvize is also e-commerce platform agnostic—integrating seamlessly with any storefront. Non-technical teams can configure, test, and optimize without developer resources, enabling fast experimentation and measurable impact. From proactive engagement widgets and smart product discovery to cross-sell recommendations and checkout support, iAdvize delivers the speed and clarity shoppers need to move from browsing to buying—with confidence.

Average Rating: 4.7/5.0

Total Reviews: 29

How Do G2 Users Rate iAdvize?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Audience Targeting: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind iAdvize?

  • Seller: iAdvize
  • Year Founded: 2010
  • HQ Location: Nantes, France
  • Twitter: @iadvize
    7,328 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    183 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Medium, 35% Large

What Do G2 Reviewers Say About iAdvize?

AI-generated summary from verified user reviews

Pros
  • Users value the helpfulness of iAdvize in enhancing customer interactions and efficiently resolving queries.
  • Users praise iAdvize for its outstanding customer engagement, proving effective in boosting conversion rates and support.
  • Users commend the exceptional customer support from iAdvize, enhancing engagement and driving success in their operations.
  • Users praise the ease of use of iAdvize, noting its intuitive interface and seamless implementation process.
  • Users commend the high engagement and support from iAdvize, significantly enhancing customer interaction and success.
Cons
  • Users find it inconvenient that iAdvize chat cannot integrate with Microsoft Teams, hindering seamless communication.
  • Users find the connectivity issues inconvenient as messaging cannot integrate with Microsoft Teams, hindering collaboration.
  • Users find that iAdvize has some missing features that detract from the overall experience and reporting capabilities.
  • Users find inadequate reporting in iAdvize limits their insights and impacts the overall experience negatively.
  • Users find the integration issues inconvenient, as iAdvize conversations cannot connect with Microsoft Teams chat easily.

What Are Recent G2 Reviews of iAdvize?

What Are G2 Users Discussing About iAdvize?

Dashly

Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using chatbot made in easy-to-use Chatbot Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Make the best offers using pop-up; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - Analyze your performance building funnels.

Average Rating: 4.7/5.0

Total Reviews: 66

How Do G2 Users Rate Dashly?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.3/10 (Category avg: 8.7/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Dashly?

  • Seller: Dashly
  • Year Founded: 2018
  • HQ Location: Wilmington, Delaware
  • Twitter: @dashly
    39 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Dashly?

AI-generated summary from verified user reviews

Pros
  • Users praise the speed of automation in Dashly, enabling quick bot setup and efficient lead management.
  • Users value the automation efficiency of Dashly, enabling quick setup for bots and smooth lead data collection.
  • Users value the automation features of Dashly for quickly setting up bots and managing user interactions effectively.
  • Users value the responsive support from Dashly, enhancing marketing metrics and providing effective solutions for user queries.
  • Users love the user-friendly interface of Dashly, noting its effectiveness in boosting marketing metrics and revenue.
Cons
  • Users find the interface not intuitive, but customer support assists in navigating and customizing the setup effectively.
  • Users struggle with deletion issues in Dashly, finding solutions difficult and experiencing frequent bugs.
  • Users face editing difficulties with Dashly, struggling to resolve issues independently and dealing with past bugs.
  • Users report email deliverability issues with Dashly, leading to negative experiences with newsletter functionality.
  • Users often face error issues with Dashly, making it challenging to resolve problems independently.

What Are Recent G2 Reviews of Dashly?

What Are G2 Users Discussing About Dashly?

Flowcart

Ecommerce brands leak revenue at acquisition and retention. Ad clicks bounce. Email and SMS campaigns sit unread at under 20% open rates. Flowcart fixes both on WhatsApp, where open rates exceed 90%. And with in-chat checkout that converts every conversation into a completed sale without a single redirect. In-Chat Checkout: Customers search products, ask questions, add to cart, and pay right inside WhatsApp. Zero redirects. Zero drop-offs. AI-Powered Retention Flows: Automated win-back flows re-engage lapsed customers. Reorder flows reach repeat buyers at the right moment. Upsell flows surface relevant products post-purchase. All run on autopilot after one-time setup. Abandoned Cart and Journey Recovery: Recover abandoned carts and pre-cart drop-offs with personalised WhatsApp reminders. CTWA Flows: Every ad click enters a campaign-specific AI flow ending in in-chat payment. Retarget ad clicks with broadcasts too. Broadcasts: Send personalised broadcasts that end in checkout.

Average Rating: 4.6/5.0

Total Reviews: 15

How Do G2 Users Rate Flowcart?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Flowcart?

  • Seller: Flowcart
  • Year Founded: 2020
  • HQ Location: Nairobi, KE
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 81% Small, 13% Medium

What Do G2 Reviewers Say About Flowcart?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Flowcart, ensuring assistance is readily available for all technical needs.
  • Users highlight the efficiency of Flowcart, enhancing their operations and making daily business activities smoother.
  • Users value the ease of use in Flowcart, streamlining customer interactions and order management effectively.
  • Users praise Flowcart for its automation capabilities, allowing efficient order processing and quick customer support via WhatsApp.
  • Users value the ease of use of Flowcart, facilitating seamless operations and efficient communication with customers.
Cons
  • Users find limited customization options in Flowcart, hindering their ability to tailor the tool to specific needs.
  • Users note that software bugs can disrupt operations, though they are often resolved quickly.
  • Users find that buggy features significantly disrupt operations and hinder overall functionality of Flowcart.
  • Users find the complex usability of Flowcart limits customization and workflow setup, hindering their overall experience.
  • Users report that inadequate reporting of system issues significantly impacts operational efficiency and user experience.

What Are Recent G2 Reviews of Flowcart?

Freshchat

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.

Average Rating: 4.4/5.0

Total Reviews: 470

How Do G2 Users Rate Freshchat?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.9/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Freshchat?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 36% Medium

What Do G2 Reviewers Say About Freshchat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Freshchat, enabling seamless management of multiple communication channels effortlessly.
  • Users appreciate the multi-channel support of Freshchat, streamlining customer responses and enhancing overall communication efficiency.
  • Users appreciate the ease of use and comprehensive features of Freshchat, enhancing customer support efficiency.
  • Users value the ease of implementing automation in Freshchat, significantly improving chat management and resolution times.
  • Users value the seamless integrations of Freshchat, streamlining communications across multiple channels for better support.
Cons
  • Users find AI limitations in Freshchat, noting its basic tool lacks advanced automation and understanding capabilities.
  • Users find the chatbot issues with Freshchat frustrating, as Freddy AI lacks understanding and automation features.
  • Users report chat issues with Freshchat, including confusing dashboards and unreliable notifications impacting communication.
  • Users find the learning curve steep, especially with custom reports and chatbot setup, affecting overall user experience.
  • Users find Freshchat's limited AI capabilities lacking compared to competitors, affecting automation and overall functionality.

What Are Recent G2 Reviews of Freshchat?

SuperAGI

SuperAGI is an AI-native CRM platform that unifies sales, marketing, and customer service teams under one intelligent system. It automates high-impact workflows and continuously learns to personalize every customer touchpoint. By replacing multiple tools with autonomous agents, SuperAGI streamlines operations and drives predictable revenue growth. 1) Sales - CRM → CRM items + Tasks An AI-Native CRM that tracks actions by both reps and AI agents, auto-organizes pipeline, and surfaces the next best action. You get enriched records, real-time insights, role-based access, and a “Streamlined Task Play” to fly through prioritized to-dos without tab-hopping. The LinkedIn plugin and our native integrations keep data fresh and actionable. - Prospect → Prospects & Data Enrichment Prospect from an agent-verified contact/company database and auto-enrich records with verified emails and phones. Keep profiles updated with AI, import or export cleanly, and add leads from LinkedIn directly into CRM so you can email or call immediately. Build granular lists, and push them straight into outreach. Upload CSVs for waterfall enrichment, adding leads to lists, sequences, or CRM in one go. - Signals A single signal deanonymizes website visitors, enriches them, scores intent, and explains the “reason to engage.” Alerts land in Slack/email, and you can push accounts into sequences or tasks automatically so sellers hit peak-interest moments, not inbox dead zones. - Cold Outreach Automate LinkedIn + email outreach with copy tuned to persona and context, protect deliverability with mailbox rotation, and run multi-step, multi-channel sequences that book meetings even while you are away. Review or override messages as needed; the system learns what wins and scales it. - Sequences → Sequences + Conversations + Email Orchestrate email, calls, SMS, and LinkedIn in one place, with AI-written variants and A/B tests to lift conversion. Keep stakeholder replies stitched in one email thread, auto-log every touch in CRM, and get sentiment insights to handle objections faster. - AI Dialer Run high-throughput calling with international numbers and parallel dialing (up to multiple lines at once). The system drops unanswered calls, connects reps instantly, and auto-captures notes and activity so talk time goes up while admin time goes down. - Meetings Apply SLAs and rules to route by territory/AEs, convert website and campaign interest into booked slots, and automate SDR→AE handoffs so nothing slips. It’s built to turn traffic into pipeline with less back-and-forth. - Workflows Define automation plays across sales and marketing, e.g., signal detected → enrich → route → trigger sequence → create task → update CRM—so execution is consistent and fast. Works hand-in-hand with AI Journeys and Journey Orchestration to keep motions coordinated. Analytics See pipeline health, cohort conversion, channel impact, and rep performance in one pane. AI explains drivers and recommends actions (double-down, fix, or re-route), helping teams forecast better and remove bottlenecks before they stall deals. CPQ Define price books, approvals, discounts, and quote templates natively. Generate branded quotes with one click from deals, route approvals automatically, and sync accepted quotes straight back to pipeline—so selling stays in one flow. 2) Marketing - Campaigns Build segmented audiences, personalize journeys, and run coordinated touchpoints across email, SMS/WhatsApp, push, and more. Measure lift across channels and feed results back into Signals and Sales so marketing and pipeline stay perfectly in sync. - Customer Journeys Goodbye templatized automation flows! Let AI build the most optimal customer engagement workflows & customer journeys based on their recent interactions to maximize your ROI. - Customer Segmentation: Orchestrate highly personalized and targeted customer interactions based on behavioral data, demographics & recent actions on the website. - Analytics Get granular visibility of your customer behavior, campaign performance, and overall business intelligence along with AI-generated insights, recommendations, and autonomous reporting. - Customer Engagement Deliver a seamless brand experience to your customers via chat across Facebook/Instagram/WhatsApp and make phone calls directly from a single dashboard. - Ads (Coming soon) Create audience syncs from CRM segments, push to ad platforms, and let AI recommend budgets, creatives, and negative-keyword hygiene. Close the loop by attributing pipeline and revenue—not just clicks—back to source. - Social (Coming soon) Publish across networks, monitor intent cues, and turn comments/DMs into sequences, tickets, or meetings with a click. One content calendar; full attribution to pipeline. 3) Support - AI Live Chat Give customers real-time answers, deflect repeats with knowledge-base automation, and escalate to humans when needed—still in one thread. Tie conversations to CRM objects and SLAs, and keep an AI Support Inbox running for always-on assistance. Voice Support (Coming soon) Use voice agents that integrate with live data and your CRM: authenticate callers, update records, send follow-up texts, or book time with a rep. Guardrails keep calls on-brand while the agent scales to hundreds of simultaneous conversations.

Average Rating: 4.5/5.0

Total Reviews: 439

How Do G2 Users Rate SuperAGI?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Lead Gathering: 7.9/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.4/10 (Category avg: 8.5/10)

Who Is the Company Behind SuperAGI?

  • Seller: SuperAGI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Palo Alto, California, United States
  • Twitter: @_superAGI
    6,088 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    131 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Apparel & Fashion, Consumer Goods
  • Company Size: 82% Small, 18% Medium

What Do G2 Reviewers Say About SuperAGI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SuperAGI, finding it simple to navigate and integrate into their workflows.
  • Users value the intuitive interface and targeted communication of Contlo, enhancing audience engagement for effective marketing.
  • Users value the helpful support team of SuperAGI, enhancing their overall experience and facilitating smooth operations.
  • Users love the user-friendly interface and appreciate accessing all features in one platform for effective CRM.
  • Users appreciate the powerful automation tools in SuperAGI, which significantly streamline their sales processes and save time.
Cons
  • Users note the need for more missing features like analytics and diverse promotion options to enhance functionality.
  • Users note the limited features and UI issues in SuperAGI, impacting usability and overall experience.
  • Users report experiencing glitches and bugs with SuperAGI, which can disrupt automation and functionality occasionally.
  • Users report occasional bugs and glitches that can disrupt the otherwise seamless experience with SuperAGI.
  • Users report limited features in SuperAGI, expressing a desire for more comprehensive event and email filtering options.

What Are Recent G2 Reviews of SuperAGI?

knock-ai

Knock AI is the first B2B buyer engagement platform built for the AI era, helping marketing teams turn demand into pipeline before buyers disappear. Modern buyers no longer wait for forms, follow-up emails, or slow sales handoffs. They research with AI, compare vendors instantly, and move on before most teams even respond. Knock AI helps companies move to a formless funnel, where every high-intent touchpoint can turn into an instant buyer conversation across Slack, WhatsApp, LinkedIn, Telegram, and other messaging channels. Knock customers are already generating up to 9x more deals from the same demand. The AI-powered platform identifies, enriches, qualifies, and routes leads in real time, helping sales teams save hours every day and focus only on buyers who are ready to engage. Knock AI is built for B2B marketing, demand generation, revenue, and sales teams that want to generate more pipeline from existing demand. Teams use Knock AI to convert demand from websites, pricing pages, demo pages, G2 profiles, LinkedIn, paid ads, events, webinars, ABM campaigns, email signatures, docs, GitHub, and other off-site channels. Key capabilities include formless lead capture, website DMs, off-site engagement, event conversion, account identification, website visitor de-anonymization, AI enrichment, AI qualification, smart lead routing, conversational scheduling, automated follow-up, buyer journey visibility, CRM sync, and pipeline attribution. Knock AI replaces forms, website chatbots, live chat tools, lead enrichment tools, lead routing tools, scheduling tools, event lead capture tools, intent tracking tools, manual SDR qualification, delayed email follow-up, and disconnected attribution reports. It’s time to replace the traditional marketing stack with the platform built for how buyers buy now.

Average Rating: 4.9/5.0

Total Reviews: 24

How Do G2 Users Rate knock-ai?

  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.9/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind knock-ai?

  • Seller: Knock-ai
  • Year Founded: 2023
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 48% Small, 36% Large

What Do G2 Reviewers Say About knock-ai?

AI-generated summary from verified user reviews

Pros
  • Users value the enhanced communication provided by Knock.ai, improving interactions and efficiency in property management.
  • Users value the easy communication features of Knock.ai, facilitating efficient client interaction and appointment management.
  • Users find that Knock.ai's automation enhances communication, saves time, and improves lead screening in property management.
  • Users value the seamless integrations of Knock-AI, enhancing communication and offering personalized assistance effectively.
  • Users value the enhanced communication provided by Knock.ai, improving interactions and streamlining appointment scheduling.
Cons
  • Users find the limited features of knock-ai restrict overall functionality and integration capabilities, making usage cumbersome.
  • Users find co-browsing inconvenient for sharing specific applications and lacking essential mark-up tools during screen sharing.
  • Users report connectivity issues with knock-ai, especially on some lower version devices, impacting overall performance.
  • Users experience email communication issues due to limited pre-built connectors and reliance on third-party apps for integrations.
  • Users experience functionality issues due to connectivity problems and compatibility with older devices.

What Are Recent G2 Reviews of knock-ai?

Drift

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.

Average Rating: 4.4/5.0

Total Reviews: 1,203

How Do G2 Users Rate Drift?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.6/10 (Category avg: 8.7/10)
  • Analytics: 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Drift?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Development Representative, Business Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 27% Small

What Do G2 Reviewers Say About Drift?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Drift, enhancing their experience with intuitive interfaces and real-time engagement insights.
  • Users value the 24/7 fast response of Drift, enhancing customer engagement and boosting sales effectively.
  • Users love the intuitive insights of Drift's Prospect Dashboard, enhancing decision-making and identifying high-potential accounts easily.
  • Users value the accurate visitor tracking by Drift, which supports effective prospecting and enhances lead generation.
  • Users value the lead generation capabilities of Drift, enabling insights into engaged prospects for effective outreach.
Cons
  • Users report frustration with chat routing issues and delayed notifications that hinder effective communication with clients.
  • Users find the learning curve challenging, requiring more training to fully utilize Drift's capabilities and features.
  • Users experience notification issues such as delays and blank pages, impacting timely responses and user experience.
  • Users face routing issues with Drift, experiencing misrouted conversations and the need for cumbersome spam filters.
  • Users experience chat issues due to delayed notifications and slow loading times, affecting conversation continuity.

What Are Recent G2 Reviews of Drift?

What Are G2 Users Discussing About Drift?

Haptik

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others. The company has been featured as a Category Leader across many platforms including Gartner, G2, Opus Research & more.

Average Rating: 4.5/5.0

Total Reviews: 166

How Do G2 Users Rate Haptik?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.1/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Haptik?

  • Seller: Haptik
  • Year Founded: 2013
  • HQ Location: New York, US
  • Twitter: @haptik
    5,970 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    307 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Financial Services, Insurance
  • Company Size: 50% Medium, 29% Large

What Do G2 Reviewers Say About Haptik?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Haptik, which simplifies chatbot creation and enhances customer interactions.
  • Users find Haptik's helpfulness exceptional, with instant replies and a conversational feel that enhances user experience.
  • Users value the scalable solutions and custom features that enhance Haptik's versatility across various industries.
  • Users appreciate the quick and responsive customer support from Haptik, ensuring smooth chatbot integration and management.
  • Users highlight the efficient automation of Haptik, which significantly enhances their business scalability and performance.
Cons
  • Users note the missing features in Haptik, expressing a desire for more functionality and innovative service options.
  • Users experience AI limitations with Haptik, leading to misunderstandings and outdated information for customers.
  • Users find the limited features of Haptik restrict its potential and overall effectiveness compared to competitors.
  • Users often find the interface complicated and experience delays due to necessary developer attention for changes.
  • Users experience delayed response times with Haptik, which hinders the efficiency of their customer service interactions.

What Are Recent G2 Reviews of Haptik?

What Are G2 Users Discussing About Haptik?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024