![Nayeem M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nayeem M.")
NM

Nayeem M.

Founder

Small-Business (50 or fewer emp.)

12/16/2025

"Real-Time Visitor Tracking and CRM Integration On-the-Go"

4.5/5

What do you like best about Zoho SalesIQ?

I use Zoho SalesIQ as my website's receptionist and it allows me to track visitors in real-time, showing me who is on my site, where they are from, and how much time they spend. This real-time tracking lets me chat instantly with them and answer their queries. I love the chatbots feature for greeting visitors with a welcome message and solving queries automatically when I'm busy. The SalesIQ mobile app is my favorite as it lets me reply to website visitors from my phone, similar to chatting on WhatsApp or Messenger. I get notifications when a visitor lands on my website, and for new visitors who start a chat, their information is automatically saved in the CRM as a new lead, so I don't need to add anything manually. Tracking visitors helps me focus on what they're interested in, while mobile notifications ensure I never miss a chat. The automatic integration of leads' data lets me concentrate on other business aspects. The initial setup was super easy, requiring just a single line of code. Overall, Zoho SalesIQ is a valuable tool that saves me time and keeps my business available online 24/7. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesIQ?

Sometimes the notifications arrive a little late while using the Android app. When a user lands on the website, the notifications can be delayed, but on Windows PC, I got the real-time notification. Review collected by and hosted on G2.com.

What problems is Zoho SalesIQ solving and how is that benefiting you?

I use Zoho SalesIQ much like a digital receptionist for my website, allowing me to monitor visitors in real time and engage in instant chats without the need for email exchanges. The chatbot steps in to respond when I am unavailable, which helps prevent the loss of potential business. Its integration with CRM is smooth, as it automatically adds new leads, saving me both time and effort. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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4.4 out of 5 · Verified reviews from real users

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